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KONVERSATIONAL AMONG THE FIRST THREE IN EMEA REGION TO BE AWARDED SERVICENOW CUSTOMER SERVICE MANAGEMENT SPECIALISATION

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Recognition of global leading expertise in delivery of technology solutions for Telecom, Media, Tech sectors 

Retains coveted Elite Partner status 

Designations cement position as go-to digital transformation partner

DUBLIN, April 7, 2025 /PRNewswire/ — Konversational, a global leading technology consultancy firm is pleased to announce that it has been awarded the highly coveted ServiceNow Customer Service Management (CSM) Specialisation, making it among the first three within the EMEA (Europe, Middle East, Africa) region to achieve this designation.

The industry accolade is in recognition of its award-winning knowledge and industry experience combined with its unique ability to deliver superior customer service solutions across ServiceNow platforms to clients in the Telecom, Media, Tech (TMT) sectors. It also acknowledges the tailored approach adopted by Konversational, taking each client on a case-by-case basis, developing a bespoke response, underpinned by world-leading technology solutions ensuring clients can strengthen customer engagement and build long-term brand loyalty.

This latest award follows from its recent retention of the ServiceNow Elite Partner designation. The status is assigned only to partners who demonstrate deep expertise, a proven track record of successful implementations and a commitment to driving business value for customers. It is reserved specifically for those who consistently showcase excellence across multiple ServiceNow product lines.

Founded over five years ago, Konversational has accelerated through the ServiceNow Partner Programme owing to its deep industry experience and unrivalled technical knowledge and expertise of ServiceNow technology solutions. It has acquired the highest-ranking designations across six practice areas including Customer Service Management and Field Service Management. Further to this, in the last year alone it achieved the highest number of qualifying deployments under the ServiceNow Deployment Success Incentive Program (DSIP).

Headquartered in Dublin, Konversational has also established operations in the UK, France, Germany and Switzerland. It currently employs 80 highly qualified industry professionals, in both Dublin and across offices in London, Paris, Nantes, Zurich, Munich and Lausanne. It has plans to further expand its footprint across mainland Europe in the coming months and ambitions to grow its workforce to over 120 by year-end.

The award-winning technology firm works with a diverse portfolio of enterprise clients in Telecom, Financial Services, IT Services, Infrastructure, and the Public Sector delivering large-scale digital transformation projects underpinned by ServiceNow technologies. In the year ahead, it intends to increase its provision of AI-driven service offerings, including the integration of Agentic AI into enterprise solutions and deepen its investment in both emerging technologies and customer service.

Commenting John Gilleran, Co-CEO

“Achieving the designation of Customer Service Management Specialisation represents a major milestone and marks another exciting point for Konversational. It is testament to our industry experience, technical expertise, innate understanding of client needs and our ability to combine all these elements to deliver digital transformation projects that have a demonstrable positive impact for organisations. To be among the first three across the entire EMEA region and in such a short period of time, is a testament to our pedigree in this space and the value and innovation we deliver to clients.”

Commenting Johann Terrier, Continental Europe VP

“We look forward to deepening our presence across mainland Europe, further expanding our diverse, experienced, and talented team at Konversational in the months ahead, and cementing our position as the partner of choice.”

Commenting, ServiceNow Executive Vice President of worldwide industries, partners, and go-to-market at ServiceNow Erica Volini

“Konversational’s achievement as one of the first EMEA partners to earn the Customer Service Management Specialisation, while retaining Elite Partner status, demonstrates its exceptional capability, deep domain expertise, and consistent delivery of transformative outcomes for our joint customers.”

About Konversational

Konversational is an international technology consultancy and the leading ServiceNow Customer Workflow partner, helping to make the world of work better for our clients. Founded in 2020 by two industry veterans Richard Guy and John Gilleran, it is headquartered in Dublin, with offices in London, Paris, Nantes, Zurich, Munich and Lausanne. It currently employs 80 people.

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Bonside Scorecard Launches Alongside Strategic Partnership with Kimco Realty and Nuveen Real Estate

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This partnership will support the launch of Bonside’s forthcoming proprietary underwriting tool

NEW YORK, May 18, 2025 /PRNewswire/ — Today, Bonside, a technology company that provides financial underwriting and funding to brick-and-mortar businesses, announces a strategic partnership with leading real estate investment trust Kimco Realty and global investment manager Nuveen Real Estate. As part of this partnership, both firms made equity investments in Bonside and will be among the first users of the company’s new proprietary underwriting product, the Bonside Scorecard, designed to help commercial landlords more efficiently assess the creditworthiness and risk of new and existing non-credit retail tenants.

The Bonside Scorecard brings much-needed standardization to how commercial landlords evaluate the financial and operational health of retail tenants. Built on the same underwriting process that drives Bonside’s own investment decisions, and 37 transactions to date, the tool enables landlords to quickly and effectively assess tenant performance via accounting software data.

At the nucleus of Bonside is the ability to analyze, standardize and capitalize the rise of non-credit retail. By emphasizing the fundamentals of physical retail, Bonside serves the category with specificity — weighing metrics like 4-wall EBITDA, COGS, labor ratios, and 20+ other industry-specific metrics to bring purpose-built underwriting and an investment-grade mentality to the brick-and-mortar economy. For landlords, this means streamlining and standardizing the tenant diligence process and holistic risk assessments at the property and portfolio level. For tenants, it removes friction and inconsistency, allowing rising concepts to compete for sought-after spaces and sign leases without manual effort.

This partnership marks a major milestone in Bonside’s growth and furthers its mission to define, and service, the brick-and-mortar economy. Since launching in 2023, Bonside has funded 37 deals and has $25 million in assets under management. Their flexible financing model, The Repeatable Revenue Agreement (RRA), gives businesses the opportunity to scale without giving up equity or entering debt, all powered by Bonside’s proprietary underwriting platform.

About Bonside
Bonside is based in NYC and publicly launched in June of 2023, to provide underwriting intelligence and capital to brick-and-mortar concepts, at scale.

Press Contact
Rachel Pietrangelo
rachel@bonside.com
Bonside

View original content:https://www.prnewswire.com/news-releases/bonside-scorecard-launches-alongside-strategic-partnership-with-kimco-realty-and-nuveen-real-estate-302458463.html

SOURCE Bonside

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Stagwell (STGW) Appoints Connie Chan as Chief Growth Officer for Asia Pacific

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A catalyst for growth and innovation, Chan brings decades of cross-market expertise to power Stagwell’s next phase of growth in APAC

SINGAPORE, May 18, 2025 /PRNewswire/ — Stagwell (NASDAQ: STGW), the challenger network built to transform marketing, today announced the appointment of Connie Chan as Chief Growth Officer, Asia Pacific, effective July 2025. Based in Singapore, Chan will be responsible for leading Stagwell’s growth strategy and operations across APAC markets, with a focus on accelerating transformation, scaling integrated capabilities, and deepening relationships in local markets.

This appointment builds on Stagwell’s growth momentum across APAC on the heels of acquiring ADK GLOBAL earlier this year. Stagwell APAC now encompasses 2,500 employees across 34 APAC offices.

Chan will report to Ryan Linder, EVP, Global Chief Marketing Officer. “As the global marketing landscape continues to shift, Asia Pacific stands out as a region of extraordinary opportunity. Connie’s leadership will be instrumental as we build a network that not only responds to the complexity of today, but sets the pace for what’s next,” said Linder.

“Connie doesn’t just drive growth. She builds momentum that breaks the sound barrier,” said Randy Duax, Stagwell’s Managing Director, Asia Pacific. “We’ve spent the last three years building the kind of platform the holding companies said couldn’t be done—media, creative, strategy and PR moving as one, built for speed, wired for scale. Connie isn’t here to learn the playbook. She’s here to call the next play.”

Chan brings a track record of transformative leadership spanning decades in media, marketing, and strategic communications. Most recently, she served as CEO of OMD China, where she oversaw the agency’s operations in Shanghai, Beijing, and Guangzhou, with a focus on driving growth and creativity, and inspiring teams with a strong focus on culture. Prior to that, Chan held leadership roles at WPP, including Executive Director of the Government & Public Sector Practice in Singapore, and Chief Client Officer for APAC at MEC (now Wavemaker), focusing on strategic client partnerships.

Upon her appointment, Chan reflected, “I’ve always believed in the power of strategic clarity and bold ideas. At Stagwell, we have the talent, the ambition, and the platform to build work that matters – and impact that endures.”

Stagwell

Stagwell is the challenger holding company built to transform marketing. We deliver scaled creative performance for the world’s most ambitious brands, connecting culture-moving creativity with leading-edge technology to harmonize the art and science of marketing. Led by entrepreneurs, our specialists in 45+ countries are unified under a single purpose: to drive effectiveness and improve business results for our clients. Join us at www.stagwellglobal.com.

Media Contact:

PR@Stagwellglobal.com 

View original content to download multimedia:https://www.prnewswire.com/news-releases/stagwell-stgw-appoints-connie-chan-as-chief-growth-officer-for-asia-pacific-302458129.html

SOURCE Stagwell Inc.

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Das Marketing Shares Concerns Over Corporate Service Experience in Singapore

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Das Marketing International reports serious issues with a Singapore service provider, urging businesses to exercise due diligence and know their legal rights.

SINGAPORE, May 18, 2025 /PRNewswire-PRWeb/ — Das Marketing International Group Pte. Ltd. would like to share important information about its experience with an external corporate secretarial provider in Singapore – Investbanq Corporate Services Pte. Ltd.

During our cooperation, we encountered a number of serious operational and management issues that significantly impacted our business, including:

Refusal to carry out key corporate transactions, which caused significant delays in our business, instead requested for unreasonable compliance inquiry including source of fund of the transactions.

Requesting excessive and confidential information and documentation, without clear justification, including reason for transactions, original agreements, source of capital and tax information.

Refusal to arrange a meeting with a compliance specialist despite verbal requests and demands for direct interaction on regulatory matters.

Demanding unreasonably high budget of USD 20k for legal counsel despite low risk situations.

Refusal to perform actions despite clear instructions given as a client.

Overall a horrible client experience.

Fortunately, the current Singapore legislation allowed us to promptly change the nominee director and corporate secretary, restoring control over the management of the company without the involvement of the previous provider.

We strongly recommend that companies operating in Singapore carefully select corporate service providers, enter into written contracts in a timely manner and be well aware of their rights under the Companies Act and other regulations.

Das Marketing International Group Pte. Ltd. remains committed to the principles of transparency, professionalism and strict compliance with Singapore laws.

Media Contact

Director, Das Marketing International Pte. Ltd., 1 3152803039, shgdasm@proton.me

View original content:https://www.prweb.com/releases/das-marketing-shares-concerns-over-corporate-service-experience-in-singapore-302456320.html

SOURCE Das Marketing International Pte. Ltd.

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