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Info-Tech Research Group’s Best of 2024 Report Reveals Key Trends Shaping the Future of IT

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Info-Tech Research Group, a global leader in IT research and advisory, has recently published its Best of 2024 report. The report highlights IT’s focus on foundational improvements in AI, cybersecurity, data quality, and workforce strategies over the past year, positioning organisations to thrive in an era of exponential technologies.

SYDNEY, Jan. 7, 2025 /CNW/ – Info-Tech Research Group highlights in its recently published Best of 2024 report that exponential advancements in AI and other emerging technologies are reshaping how organisations are preparing for the future. The global research and advisory firm’s Best of 2024 report showcases the most sought-after resources and trends that defined IT priorities and strategies over the past year. Based on trending research consumption and insights, the report indicates that IT leaders are prioritising building strong operational foundations to stay competitive and drive innovation as they look forward to the coming year. The firm explains in the new resource that the technology changes experienced over the past 12 months are not just transforming IT departments but are also influencing broader business strategies and decision-making processes in the long term.

‘The Best of 2024 report highlights the critical priorities for IT leaders across the APAC region,’ says George Khreish, Managing Partner at Info-Tech Research Group, APAC. ‘To keep pace with the accelerating demands of innovation over the coming year, IT leaders must aggressively adopt exponential technologies while strengthening their core IT capabilities and mastering AI and analytics. By preparing to meet the demands of innovation, organisations in APAC can position themselves as leaders in a rapidly transforming digital era.’

The Best of 2024 report reveals that IT leaders strategically prioritised core areas such as cybersecurity, data quality, and operational efficiency while also addressing emerging opportunities in AI and advanced analytics. Info-Tech’s most popular research in 2024 included The CIO Playbook, AI Trends 2025, Tech Trends 2025, and IT Talent Trends 2025, reflecting IT’s commitment to aligning technology strategies with organisational goals and addressing both immediate and future challenges.

‘Our Best of 2024 report details trends that reflect a critical shift in IT leadership, where the emphasis has moved beyond keeping pace and responding to technological change to actively driving it,’ says Gord Harrison, Chief Research Officer at Info-Tech Research Group. ‘Progressive IT leaders are not just addressing immediate needs but are strategically positioning their organisations to harness the transformative potential of exponential technologies like AI and advanced analytics.’

Key Highlights from Info-Tech’s Best of 2024 Report:

Strengthening Core IT Foundations: IT leaders prioritised improving service desk performance, data quality, and analytics to enhance operational efficiency. Among the most popular resources were Standardise the Service Desk and IT Management & Governance Framework Capstone.Proactively Addressing Cybersecurity Risks: Blueprints like Develop a Comprehensive IAM Improvement Strategy and Build an Information Security Strategy supported IT leaders in mitigating privacy and security threats.Harnessing AI and Advanced Analytics: Actionable guidance from Build Your AI Strategy Roadmap and AI Trends 2025 enabled IT teams to integrate emerging technologies, driving innovation and maintaining competitiveness.Building Resilient Talent Strategies: Research such as IT Talent Trends 2025 and Build an Annual IT Talent Strategy provided frameworks for addressing tech talent shortages and fostering workforce resilience.Driving Data-Informed Decisions: Resources like Build a Reporting and Analytical Insights Strategy and Build Your Data Quality Program empowered IT departments to unlock actionable insights and align technology initiatives with business objectives.

The Best of 2024 report illustrates how IT leaders are going beyond adopting cutting-edge technologies to strategically focus on areas that deliver meaningful outcomes. This approach reinforces IT’s role as a critical enabler of innovation and organisational growth.

‘Info-Tech’s Best of 2024 report underscores our dedication to providing IT leaders with the tools and frameworks they need to turn vision into actionable strategies,” says Jack Hakimian, Senior Vice President of Research Development at Info-Tech Research Group. “From AI roadmaps to cybersecurity and talent management, our resources are empowering IT teams to address today’s challenges while building capacity for tomorrow’s innovations.’

As organisations navigate an era of exponential transformation, Info-Tech’s research insights emphasise the importance of balancing immediate operational priorities with a strategic, forward-looking approach. The firm’s actionable resources enable IT leaders to embrace Exponential IT principles, optimise performance, navigate a fragmented vendor market, and deliver at scale on technology innovation.

For exclusive and timely commentary from Info-Tech’s subject matter experts and access to the complete Best of 2024 report, please contact pr@infotech.com.

About Info-Tech Research Group

Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organisations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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Changhong Spotlights AI Innovations at CES 2025, Asserting Global Leadership in Intelligent Technologies

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LAS VEGAS, Jan. 9, 2025 /PRNewswire/ — Changhong is thrilled to join CES 2025 in Las Vegas on January 7-10, showcasing an array of Al-enabled products, including smart TVs, refrigerators, air conditioners, a washer-dryer pair, and comprehensive smart home solutions. These innovations demonstrate the company’s commitment to merging cutting-edge technology with enhanced lifestyle features, highlighting its robust technical expertise and dedication to expanding its international presence.

Changhong Introduces Next-Generation Smart Home Appliances

At the exhibition, Changhong’s AI TV models, featuring the innovative Canghai Intelligent Agent, drew significant attention for their advanced interactivity, superior search functionality, and personalized services. The AI refrigerators impressed the visitors with their ability to reduce noise levels based on user proximity as well as to maintain optimal freshness and prevent frost build-up. The air conditioners equipped with AI-driven temperature and humidity controls ensure optimal comfort while reducing energy usage by up to 40%. Changhong’s Ozone Supreme Care Washer & Dryer Pair utilizes cutting-edge washing and drying technologies to ensure top-tier performance.

The company’s smart home system, customized to individual family needs, integrates proactive services, energy efficiency, security, privacy, and AI capabilities. This innovative solution enables families to achieve up to 20% in annual energy savings.

On January 8, during a concurrent event, Changhong’s premium brand CHiQ was awarded the prestigious “Global Smart Home Brands Top 10” by International Data Group (IDG), further cementing Changhong’s leadership in the global consumer electronics sector.

Accelerated International Expansion: Changhong Thrives in the World of Winter Sports

Changhong has embraced the growing popularity of winter sports, with its premium brand CHiQ partnering since 2023 with the International Ski Federation (FIS) Ski Jumping World Cup and the Deutscher Skiverband e.V. (DSV). In November 2024, Changhong announced its sponsorship of the FIS Snowboard and Freeski Big Air World Cup, reinforcing its vibrant and international brand image.

In June 2024, World Brand Lab valued the Changhong brand at 236.876 billion yuan (approx. USD 32.5 billion) in its list of China’s 500 Most Valuable Brands. Changhong ranked 53rd in Asia’s 500 Most Valuable Brands in September, and 283rd in the World’s 500 Most Valuable Brands in December.

Changhong’s leadership is deeply committed to advancing its technological foundation and continuously pushing the boundaries of innovation. The company aims to further enhance the global consumer experience by providing even more convenient, comfortable, and intelligent lifestyle solutions.

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Minati Mohapatra Cycling Velodrome Inaugurated at KIIT-KISS Campus by Union Minister Mansukh Mandaviya

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BHUBANESWAR, India, Jan. 9, 2025 /PRNewswire/ — The Minati Mohapatra Cycling Velodrome was inaugurated today at the KIIT-KISS campus by the Union Minister of Youth Affairs and Sports, Mansukh Mandaviya. The velodrome is named in honor of Minati Mohapatra – Odisha’s first Arjuna Awardee in cycling.

Inaugurating the Velodrome, the Union Minister reflected on the significance of the occasion. “Today is an important day for me,” he said, what I witnessed aligns with the dream of Prime Minister Narendra Modi – a nation where education and sports go hand in hand.”

Quoting Acharya Chanakya, the minister emphasized the importance of education in shaping a nation’s future. “I am satisfied that the country’s future is in the capable hands of educationists like Dr. Samanta. KIIT, KISS, and KIMS are nurturing students who will grow into responsible citizens. Wherever I go, I will share the best practices I observed here,” Mandaviya added.

Dr Samanta, Founder of KIIT (https://kiit.ac.in/), KISS (https://kiss.ac.in/), and KIMS (https://kims.kiit.ac.in/), expressed his gratitude for the minister’s visit and highlighted plans to double the sports infrastructure at KIIT and KISS in the coming years. “With the minister’s blessings, we aim to expand our facilities further and provide more opportunities for budding athletes,” he remarked.

Maninder Pal Singh, Secretary General of the Cycling Federation of India, lauded the minister’s passion for sports. “The minister is a cycling enthusiast himself, and his contribution to promoting sports across the country is remarkable,” he said.

Minati Mohapatra, visibly moved by the honour, expressed her gratitude. “I am speechless. People say Dr. Samanta is like a god to us. This is the greatest honor of my life,” she said.

KIIT Vice Chancellor Prof. Saranjit Singh highlighted the minister’s achievements during his tenure as Union Health Minister, and KISS Vice Chancellor Prof. Deepak Kumar Behera delivered the vote of thanks.

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CHiQ Named Among the Global Smart Home Brands Top 10

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LAS VEGAS, Jan. 9, 2025 /PRNewswire/ — On January 8th, at a concurrent event during the CES 2025 in Las Vegas, CHiQ was honored as one of the Global Smart Home Brands Top 10 by International Data Group (IDG). This accolade highlights CHiQ’s outstanding performance in the smart home sector.

James Wu, General Manager of CHiQ International Brand Business Center said, “Being named one of the ‘Global Smart Home Brands Top 10’ is a significant acknowledgment of CHiQ’s international market standing. Looking ahead, CHiQ remains committed to delivering high-quality products and services globally.”

At CES, CHiQ showcased a range of AI-driven products, featuring its first AI TV and the 100-inch CHiQ AI Wallpaper TV, both offering personalized services via the advanced CHiQ Canghai Intelligent Agent. It also introduced an AI refrigerator that reduces noise and defrost issues, and an AI air conditioner that enhances comfort while cutting energy use by 40%. Additionally, the CHiQ Ozone Supreme Care Washer & Dryer Pair offers efficient washing and instant drying with advanced care features. The CHiQ Smart Home System integrates proactive service, energy efficiency, enhanced security, and AI technology, enabling users to save up to 20% on energy bills.

Since entering the international market in 2017, CHiQ has embodied the slogan “Smart with Style” in 2023, showcasing its dedication to innovative, stylish products. Now present in over 40 countries, CHiQ offers a diverse range, including TVs, refrigerators, air conditioners, and washing machines.

CHiQ has energized its brand through strategic partnerships with renowned athletes like Olympic skiing champion Andreas Wellinger and through sponsoring high-profile international sports events. The brand’s participation in the FIS Ski World Cup events and sponsorships of regional sports teams and events including Australia’s St. George Illawarra Dragons, South Korea’s Daegu FC, and the Terra Wortmann Open, have significantly boosted its global visibility. These initiatives have elevated CHiQ’s global presence and strengthened consumer engagement.

In 2024, CHiQ experienced remarkable growth, with European sales up over 30%. Australia saw a 40% increase, and Indonesia an impressive 55%. Meanwhile, Malaysia, Thailand, the Philippines, Latin America, and the Middle East, all reported significant revenue growth.

Looking to the future, CHiQ will continue to prioritize innovation, leveraging its exceptional products and services to deepen global consumer connections. The brand aims to usher in a new era of smart homes and set new benchmarks for smart living.

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