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GrayMatter acquires US-based Servy

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BENGALURU, India, Nov. 14, 2024 /PRNewswire/ — GrayMatter Software Services, a leading analytics products and services company known for enhancing passenger experiences and boosting airport ancillary revenues, has acquired the Houston-based Servy, the enterprise self-service platform for hospitality.

The acquisition will enhance the strategic growth of the Servy network, enabling the organization to implement a comprehensive approach to self-service solutions within the Travel Hospitality sector and broader hospitality markets. GrayMatter will significantly strengthen Servy’s ability to digitize travelers’ non-aeronautical experience by leveraging its analytics and artificial intelligence expertise.

Founded in 2014, Servy provides enhanced airport hospitality through mobile ordering technologies. It is the largest airport e-commerce platform, serving over 80 airports worldwide. With Servy’s roots in the United States and European regions and GrayMatter’s reach in South America and APAC, this acquisition is a decisive step towards creating a global, market-leading solution that will elevate airport non-aeronautical revenue to new heights, thereby positively impacting travelers and airports worldwide.

Vikas Gupta, founder and CEO of GrayMatter, said, “We are excited to welcome the Servy team into the GrayMatter family. Our products and expertise in managing non-aeronautical revenue streams will significantly enhance value for Servy’s customers. We are committed to substantially improving the passenger experience by enabling them to manage their entire journey on their mobile devices and drive non-aeronautical revenue for developers, airport operators, and concessionaires. Together with the Servy team, we will advance innovation, deliver superior products, and provide prompt technical and operational support, ensuring significant value to our customers and partners.”

Jeff Livney, Founder and Chief Experience Officer at Servy, said, “I first want to thank all of our stakeholders, including our airport partners, developers, concessionaires, and shareholders, for their continued support since the launch of Servy in 2014. Over the past decade, our proposition has grown from launching at Hartsfield-Jackson Atlanta International Airport in 2015 to serving more than 80 airports worldwide. Our acquisition by GrayMatter is the next chapter in our story, and I’m excited to see what the future holds. GrayMatter’s deep domain expertise in the airport commercial space allows us to deliver consistently high standards of service, adapt to the ever-evolving needs of our customers, and enhance travel hospitality at a global scale.”

David Evans, CEO of Collinson Investments, said, “We have been a strategic partner of Servy through the Collinson Airport Alliance since February 2020, and over that time, we have seen the brand grow from strength to strength. I’m excited to see how the next stage of their growth evolves under the tenure of GrayMatter, and we have every confidence that their combined capabilities will serve the needs of both travelers and airports alike.”

About GrayMatter

GrayMatter Software Services is a leading analytics company focused on digitally transforming airport and retail environments. GrayMatter’s innovative solutions offer a superior customer experience by merging the physical and digital worlds, resulting in new revenue streams for travel partners and retailers. GrayMatter’s innovative products include Skateboard, a digital airport platform offering seamless travel with e-commerce and entertainment features; StoreSense, which maximizes retailers’ revenues through comprehensive analytics; and SmartLot, a parking lot demand forecasting and price optimization platform. GrayMatter has also delivered multiple business intelligence, data warehouse, big data, data analytics, and data science service projects to its customers across the globe. Headquartered in Bangalore, GrayMatter has offices in the USA, U.K., and Southeast Asia. Learn more about GrayMatter at www.graymatter.co.in

About Servy

Servy is the enterprise self-service platform for hospitality. Founded in 2014 and launched in 2015 as an airport digital commerce app called Grab, Servy has expanded the platform and grown outside airports to provide self-service solutions to hospitality companies of all sizes and venues, including airports, rail stations, and sports arenas.  Servy provides technology to enhance the hospitality experience, not replace it. The solutions it offers include Order@, which allows traditional dining service to be seamlessly integrated with contactless ordering and payment through guests’ own devices and without the need for an app. Servy Marketplace will enable venues to create their marketplace by ordering from multiple outlets within one simple interface. Self-service kiosks allow partners to create self-order and self-checkout guest experiences that suit their needs. With a presence in over 80 airports across the U.S., Europe, the Middle East, and Asia Pacific, the Grab app is now the largest omnichannel airport e-commerce platform. Learn more about Servy, the Grab Airport Marketplace, and our suite of enterprise self-service solutions for hospitality at www.servy.us.

About Collinson Group

Collinson Investments Limited is the investment vehicle of The Collinson Group that strives to invest primarily in new and emerging travel and loyalty-related businesses. Founded in 2018, it has invested over £10m in various sectors, including a digital food and beverage ordering company focused on airports (Servy) and an Australian insurtech company (Cover Genius).   It remains committed to growing its portfolio of investments and welcomes receiving investment opportunities directly. For more information on The Collinson Group, please visit www.collinsongroup.com.

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Tabono Capital Announces Strategic Partnership with Invesco to Deliver Enhanced Investment Solutions for UHNW Clients

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SINGAPORE, Nov. 26, 2024 /PRNewswire/ — Tabono Capital today has announced a strategic partnership with Invesco that enhances investment solutions for ultra-high-net-worth clients.

Tabono Capital, a multi-family office based in Singapore, collaborates with Invesco, a global investment management leader with over US$1.7 trillion in assets under management. This partnership merges Invesco’s institutional-grade investment expertise, cutting-edge portfolio solutions, and comprehensive research capabilities with Tabono Capital’s strong relationships with ultra-high-net-worth (UHNW) families across the Asia Pacific and Middle East regions.

This collaboration enables Tabono Capital’s clients to benefit from the extensive resources and scale of Invesco’s capabilities. For Invesco, the partnership provides enhanced access to sophisticated investors in key growth markets.

Key elements of the partnership include:

Implementation and construction of model portfolios and asset allocation frameworksAccess to institutional-grade investment research and comprehensive market insights for UHNW clientsKnowledge sharing and collaboration on market intelligence and investor insights

Nirish Unni, CEO & Co-Founder of Tabono Capital, emphasized the significance of the partnership: “This partnership represents a significant milestone in our growth strategy. By leveraging Invesco’s world-class investment research and asset allocation capabilities, we can provide our clients with institutional-grade investment solutions while maintaining the personalized service they expect from a boutique multi-family office.”

Santosh Rao, Co-Founder and Chief Revenue Officer of Tabono Capital, added: “Our clients increasingly seek institutional-quality investment solutions with global reach. This collaboration with Invesco allows us to deliver exactly that, while maintaining our personalised approach to client service. Together, we will create portfolios designed to capture opportunities in key global markets while effectively managing risk.”

Christopher Hamilton, Asia Pacific Head of Client Solutions for Invesco, stated: “We’re proud to partner with Tabono Capital to bring our industry-leading offerings and capabilities to Asia’s expanding family office and UHNW segment. This is a compelling platform for investors to access comprehensive strategies that can help them meet their financial goals.”

About Tabono Capital

Tabono Capital is a multi-family office headquartered in Singapore, licensed by the Monetary Authority of Singapore (MAS) to provide Fund Management services. Co-founded by industry veterans and former private wealth managers Nirish Unni and Santosh Rao, the firm caters to ultra-high-net-worth families across the Asia Pacific and MENA regions, offering comprehensive wealth management and family office solutions. For more information, visit https://tabonocapital.com

Contact: team@tabonocapital.com

About Invesco

Invesco Ltd. (NYSE: IVZ) is a global independent investment management firm dedicated to delivering an investment experience that helps people get more out of life. With offices in more than 20 countries, our distinctive investment teams deliver a comprehensive range of active, passive and alternative investment capabilities. For more information, visit www.invesco.com/corporate.

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RedDrop Wins the $1 Million Dollar Grand Prize from Pharrell Williams’ Black Ambition to Empower Period Care Innovation in Teen-Focused Wellness

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ATLANTA, Nov. 25, 2024 /PRNewswire/ — RedDrop, a rising star in the wellness industry for its innovative period care products for tweens, is proud to announce that it won the $1 Million Dollar Grand Prize from Black Ambition.

In 2020, Pharrell Williams founded the non-profit organization Black Ambition to support Black and Hispanic Entrepreneurs to fuel future founders. This year celebrates its 4th Annual Black Ambition Demo Day, where over 250 guests gathered to hear eight finalists’ pitches and celebrate the brilliance of Black and Hispanic entrepreneurs. The event was supported by Visa, Comcast, Lennar Foundation, Louis Vuitton and Adidas. The panel of four judges, which included Lisa Price, Founder of Carol’s Daughter; Pinky Cole, Founder of Slutty Vegan; Matt Story, Vice President, Global Brand Integrated Marketing at Visa; and Erik Moore, Founder & Managing Director, Base Ventures determined the top winners to an enthusiastic audience.

As one of the few brands chosen for this highly competitive program, RedDrop will benefit from Black Ambition’s extensive mentorship network, funding, and resources to amplify Black and Hispanic founders and their brands. With a focus on providing personalized wellness solutions and empowering tween girls, RedDrop is excited to partner with industry leaders to scale its impact and reach new audiences. 

“We’re beyond thrilled to be the grand prize winners of this year’s Black Ambition Prize Competition! Having $1 million to invest in our business is life-changing and will give us opportunities to grow and continue to impact our community,” said Dr. Monica Williams, Co-Founder and CEO of RedDrop. “And while the prize money is great, the mentorship and network provided by Black Ambition is priceless and will allow us to open doors that were previously closed and to start building our own table so we can invite others to have a seat.”

One of Black Ambition’s key initiatives is to encourage and support Black and Hispanic founders with funding, mentorship, and network support as each founder develops their footprint in their industries. Black Ambition has awarded over $2.7 million to 30 trailblazing founders across AI, Consumer Products and Services, Healthcare, Media & Entertainment, and Tech. In addition to the $1 Million grand prize, RedDrop will have access to industry veterans, office hours with investors and senior leaders, exclusive invitations to retail partnership meetings, wellness and executive coaching, and more for the next six months. 

Through access to industry veterans, strategic insights, and capital support, RedDrop is poised to take its mission to new heights while promoting wellness solutions that resonate with diverse and underrepresented communities. RedDrop’s inclusion in the Black Ambition network marks a significant milestone in the company’s journey to revolutionize how tween girls connect with wellness products that align with their unique needs and values.

To connect and learn more about RedDrop, please visit www.tryreddrop.com. Follow us on  Instagram (@reddrop), Facebook (@reddropco), Youtube (@tryreddrop), X (@reddrop) and TikTok (@reddropco) to stay up to date with us.

About RedDrop
RedDrop is a wellness brand committed to creating inclusive and innovative period products for tween girls to feel their best during their new stage of life. With a focus on properly sized period products and education-backed solutions, RedDrop is revolutionizing the way consumers approach health, wellness, and self-care.

Media Contact
Sterling Jones
Marketing and Communications Specialist
media@reddrop.co
www.tryreddrop.com

Photos: Getty ImagesJason MendezBlack Ambition

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SOURCE RedDrop

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Chaaat.io to Release Bookingz, a Booking Personal Assistant to Streamline Appointment Scheduling

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HONG KONG, Nov. 26, 2024 /PRNewswire/ — Chaaat.io, an emerging leader in providing user-friendly tools for customer acquisition, engagement, and retention, is excited to announce the launch of its latest feature: Bookingz.

Designed to deliver a seamless booking experience, Bookingz allows users to schedule appointments entirely through WhatsApp. This launch arrives at a time when businesses and individuals are increasingly seeking efficient ways to interact with customers on platforms they use daily, as communication channels like email are dwindling in performance. WhatsApp, with its 2 billion active users, has become a central communication hub for both individuals and businesses. Bookingz enables businesses of all sizes to offer efficient, convenient appointment booking directly through WhatsApp.

Simplifying Making Bookings

Bookingz transforms the customer journey in several key ways. Businesses that sign up with Bookingz can send a WhatsApp link to their customers, who can then experience a fully streamlined booking process that stays within WhatsApp, eliminating the friction of switching between apps or websites.

Bookingz manages the process on behalf of the business, eliminating the need for the business owner or representative to tediously go back and forth suggesting availabilities. Users can simply request availabilities and then confirm a booking, all from the safety of WhatsApp.

Bookingz also delivers a much higher click-through and booking rate than email. The platform leverages WhatsApp’s high open rates – roughly 80-90%, compared to the meager 5% standard open rates offered by email, to send reminders and follow-ups that customers are more likely to see, ensuring appointments are top-of-mind and helping avoid no-shows and last-minute cancellations.

Keeping things in one place

Beyond streamlining the booking process, Bookingz enhances customer engagement by staying within the familiar and trusted space of WhatsApp. This user experience approach increases booking rates by reducing the enormous friction that business owners will see with alternative booking solutions that force customers to download apps, sign up and/or log in.

End users can make a booking with businesses by sending a WhatsApp message, with the assistant guiding them through each step in real time. Whether booking an appointment, scheduling a consultation, or arranging a meeting, customers can request and secure bookings without leaving the app. For businesses, this user-friendly design requires no technical skills and can be launched with just a few clicks.

The Future of Customer Interaction

With the launch of Bookingz, Chaaat.io is setting a new standard for customer engagement and service. By simplifying the process of offering booking services through WhatsApp, Chaaat.io is reshaping the accessibility of booking automation. This democratization of business tools allows even the smallest companies to leverage advanced features and deliver exceptional customer experiences.

As businesses prioritize customer experience and seek personalized, convenient interactions, Chaaat.io‘s innovations are poised to influence how SMEs communicate with customers around the world. Bookingz is just one of many Chaaat.io features designed to help companies strengthen customer relationships, enhance engagement, and drive revenue growth.

In today’s evolving digital landscape, tools like Bookingz are essential for any modern, customer-focused business to keep up with modern customer behavior.

For more information or to join the wait list, contact James Hogan at support@chaaat.io

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SOURCE chaaat.io

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