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Millennium Hotels and Resorts Partners with Aiello to Revolutionize Hospitality with AI Voice Technology

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Enhancing Guest Experience and Operational Efficiency with Cutting-Edge AI Solutions

TAIPEI, Nov. 13, 2024 /PRNewswire/ — Aiello, a leading startup specializing in Natural Language Processing (NLP), is proud to announce its partnership with Millennium Hotels and Resorts (MHR). This collaboration aims to redefine standards in the hospitality industry by deploying the AI-powered Aiello Voice Assistant (AVA) across six MHR’s properties in Singapore and Thailand, including Grand Copthorne Waterfront Hotel Singapore, Orchard Hotel Singapore, M Social Hotel Singapore, Studio M Hotel Singapore, M Hotel Singapore City Centre and M Social Hotel Phuket in Thailand.

Leveraging Aiello’s innovative AI technology, this strategic initiative aims not only to enhance the guest experience through personalized, voice-activated services but also to establish new benchmarks for operational efficiency and environmental sustainability.

“Millennium Hotels and Resorts distinguishes itself by leveraging cutting-edge technology and is committed to delivering exceptional guest experiences with a Blue Ocean Strategy mindset,” shared Saurabh Prakash, Interim Chief Operating Officer & Chief Commercial Officer at Millennium Hotels and Resorts. “By embracing Aiello’s AI technology, we’re   adopting a data-driven approach that allows us to better understand guest preferences, enabling us to deliver personalized services while unlocking new revenue opportunities.”

Aiello CEO and Co-founder Vic Shen remarked, “Through this collaboration, we have demonstrated how our AI solutions can transform hotel management. By creating a bespoke AI database for MHR, alongside a property and corporate dashboard that visualizes AVA and TMS user behavior data, we empower hoteliers to monitor and understand guest interactions anytime and anywhere. With the addition of a multi-hotel view, MHR gains a comprehensive understanding across properties, enabling data-driven strategies and truly personalized service. Together with MHR, we’re leading the digital transformation of the hospitality industry, creating more intelligent and intuitive hotel environments.”

MHR also unveiled an unboxing video of AVA, demonstrating the AI assistant’s innovative features alongside an interview video detailing the collaboration with Aiello:

Aiello X Millennium Hotels and Resorts | Hotel of Tomorrow

 

Pioneering AI Integration to Enhance Property Value and Drive Sustainable Growth

Ke-Vin Lim, Head of Group Innovation at City Developments Limited (CDL), emphasized that Millennium Hotels and Resorts (MHR) is the first hotel group in Singapore to implement the AVA in guest rooms. “This initiative reflects our commitment to integrating advanced technology, significantly enhancing property value and positioning us as more competitive and attractive for the future,” he said.

Lim also noted that the adoption of AI aligns perfectly with MHR’s sustainability vision. “By replacing outdated in-room amenities and printed materials, we’re making a long-term, sustainable investment,” Lim commented. MHR’s six properties in Singapore have already achieved Global Sustainable Tourism Council (GSTC) certification. Shen also emphasized, “For instance, by replacing the cabling in over 2,300 rooms with AVA, we would reduce 6,240 kilograms of carbon dioxide emissions, which is equivalent to what would require 284 trees to absorb,” further underscoring MHR’s commitment to environmental responsibility.

Driving Operational Efficiency and Workforce Competitiveness with AI and Digital Transformation

According to an Oracle study, 67% of hotels are facing staffing shortages, with 12% indicating that this impacts their operational effectiveness. “Addressing these operational challenges has been a key motivation for integrating technology into MHR’s systems,” said Andy Tan, Senior Vice President, Global Sales and Partnerships at MHR. “Integrating AVA with our task management system, housekeeping staff can receive real-time updates on room statuses and guest requests, reducing manual tasks and streamlining workflows.” he added. While system integration posed initial challenges, the expertise of Aiello’s team ensured a smooth transition with minimal disruption to existing IT infrastructure.

M Social Hotel Phuket Revolutionizes Guest Services with Aiello Voice Assistant

As the first hotel in MHR group to implement AVA, M Social Hotel Phuket has achieved significant success in transforming guest services. “Our goal was not only to enhance operational efficiency but also to deliver a seamless, enjoyable experience for our guests,” said Pjey Mayandi, General Manager of M Social Hotel Phuket. Serving as the hotel’s central hub, AVA integrates cloud-based phone systems, task management, in-room dining, and smart room controls, significantly streamlining operations. Since replacing traditional in-room phones, M Social Hotel Phuket has seen a significant reduction in call volumes, further showcasing the system’s effectiveness.

Aiello remains dedicated to expanding its comprehensive SaaS platform, Aiello-One, to more hospitality providers across Southeast Asia, Japan, and beyond, empowering hoteliers to unlock the full potential of smart technology and deliver unparalleled guest experiences. With robust backing from partner in Singapore, Go Nimbus, Aiello is well-positioned to scale and implement these innovative solutions across the region. 

About Aiello

Aiello is a leading provider of Voice AI in the hospitality industry. Its flagship product, Aiello Voice Assistant, is a multi-award-winning talk & touch voice AI technology solution aimed at streamlining hotel operations, enhancing the guest experience, and generating insights about customer behavior. The state-of-the-art Aiello Voice Assistant is designed to elevate the guest experience with its unique AI-powered features and capabilities. Since 2019, Aiello Voice Assistant has been deployed in over 180 hotels, encompassing 20,000 rooms, and has answered over 14 million inquiries from 2.5 million end users in Chinese, Japanese, Thai, and English.

Learn more at Aiello’s official website: https://aiello.ai/

About Millennium Hotels and Resorts

Millennium Hotels and Resorts (MHR) is a dynamic, global hospitality group with properties spanning four continents and 80 destinations. With a reputation for excellence, MHR owns, manages, and operates over 140 properties worldwide including in New York, Los Angeles, London, Paris, Dubai, Abu Dhabi, Auckland, Beijing, and Singapore. Its diverse portfolio spans brands including The Biltmore, Grand Millennium, Millennium, M Social, Studio M, M Hotel, Copthorne, and Kingsgate—offering the perfect address for business and leisure travellers who are looking for hospitality experiences that go above and beyond. MHR is a Hong Leong Group subsidiary of Singapore-listed global real estate company City Developments Limited. For more information, visit www.millenniumhotels.com.

For further information, please contact:

Patty Chen

Director of Marketing, Aiello

Email: patty.chen@aiello.ai

Patricia Wang
PR/Event Marketing Manager, Aiello
Email: patricia.wang@aiello.ai

Sandra Chiu

Senior Manager, Branding, Marketing & Loyalty

Email: Sandra.chiu@millenniumhotels.com

 

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SOURCE Aiello

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Four New Products from Scosche® Industries Honored With Global Media Awards At 2024 SEMA Show

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Scosche innovations rise to the top among 3,000 new product submissons

OXNARD, Calif., Nov. 25, 2024 /PRNewswire-PRWeb/ — COSCHE Industries, a leading innovator of award-winning consumer technology and accessories, and the #1 Mount and FM Transmitter brand* in North America is pleased to announce that four of their new products were awarded SEMA Global Media Awards (GMA).

This year the GMA voting panel reviewed nearly 3,000 new products that were featured at the SEMA Show. Each journalist selected 10 products that would be of most interest to their publications’ readers, and most likely to succeed commercially in their respective countries. Scosche is extremely honored to be recognized by this prestigious international automotive community, for their cutting-edge designs and technology.

The judges selected the following Scosche products:

The PowerVolt™ Pro Finder, a 42W Dual-Port Power Delivery Car Charger with a built-in Finder that locates a vehicle from your phone. The Pro Finder integrates seamlessly with the Apple® Find My app and also charges up to two devices simultaneously.
Selected by Mike Kojima of MotoIQ, USA.

The MagSafe® compatible MagicMount™ MS Heavy Duty Phone/Tablet Mount is built with premium aluminum and extra strong magnets to keep your phone or tablet securely in place—no matter where, and how hard, you drive. It comes with two arm length options to suit regular and deep dash vehicles.
Selected by Juan Carlos Cuellar of Sobre Ruedas, Honduras.

The PowerVolt 100 – Six-Port Car Charger can charge six devices (three in the front seats and three in the back) simultaneously, with 100W of total power. The charger and charging hub are connected with a 5 Ft cable, eliminating tangled cables and passengers waiting to charge their devices.
Selected by Young-Jun Yu of Car and Tech, South Korea.

The MagicMount Flask combines the benefits of a secure and adjustable MagSafe compatible phone mount with a high-quality insulated beverage bottle. The flip up straw lets you sip without removing the lid and it even keeps your pet hydrated with the removable silicone sleeve.
Selected by Juan Carlos Cuellar of Sobre Ruedas, Honduras.

#1 Mount Brand
*Source: Circana, /Retail Tracking Service, Mobile Holders/Stands, Excluding Mobile Holder Type: Mobile Grip/Stand, Unit Sales, Jan. 2021– May 2024 combined.
Circana/Retail Tracking Service, U.S. & Canada, PDPA Connectivity, Type: Wireless/FM Transmitters/ Modulators, Jan. 2020 – May, 2023 combined.

Note: The Scosche MagicMount phone mount system was granted two design patents: D790,960 and D831,462.

Follow us on: Instagram (@scoscheinc) and @scosche on X, Facebook, Pinterest,YouTube, TikTok, and LinkedIn, for the latest news on all of the company’s award-winning consumer tech and car audio products and accessories. And also visit our company Press Room on Scosche.com.

About SCOSCHE: Founded in 1980, SCOSCHE Industries is an award-winning innovator of consumer technology and car audio products – committed to delivering superior product quality and functionality, exceptional value and unmatched customer service. The designers and engineers at SCOSCHE develop products that reflect a rich heritage in audio and mobile technologies. SCOSCHE finds inspiration in the California lifestyle, culture, music and people. These influences can be seen in the accessories and products that are now in the hands, homes, offices and vehicles of people in over 50 countries. With over 400 patents/trademarks and countless industry awards received, it is easy to see why SCOSCHE is consistently at the forefront of technology and innovation. http://www.scosche.com

Media Contact

Chris Herbert, Scosche, 6144488703, cherbert@pendulum-pr.com, www.scosche.com

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SOURCE Scosche

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Automatic Doors Market size is set to grow by USD 8.41 billion from 2024-2028, gaining traction in construction market boost the market- Technavio

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NEW YORK, Nov. 25, 2024 /PRNewswire/ — The global automatic doors market size is estimated to grow by USD 8.41 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 7.2%  during the forecast period. Gaining traction in construction market is driving market growth, with a trend towards increase in demand for automatic doors for cleanrooms. However, accidents and safety concerns  poses a challenge. Key market players include Allegion Public Ltd. Co., ASSA ABLOY AB, Auto Ingress Pty Ltd, Avians Innovations Technology Pvt. Ltd., Deutschtec GmbH, Dormakaba Holding AG, GEZE GmbH, JM Entrance Automation Pvt. Ltd., KBB International Co. Ltd, KONE Corp., Landert Group AG, MAGNETIC FAAC India Pvt Ltd., MANUSA GEST SL, Nabtesco Corp., Ningbo Meibisheng Auto gate Co. Ltd., Ningbo Ownic Technology Door Ltd., Ozone Overseas Pvt. Ltd, PortaFab Corp., Royal Boon Edam International BV, and Vina Sanwa, Zhejiang Seacon Door Technology Co., Ltd, TORMAX USA Inc, Ultra Safe Security Doors, Vortex Industries, Inc, Wilcox Door Service Inc

Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View Free Sample PDF

Automatic Doors Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 7.2%

Market growth 2024-2028

USD 8.41 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

6.12

Regional analysis

Europe, North America, APAC, South America, and Middle East and Africa

Performing market contribution

Europe at 30%

Key countries

US, Canada, China, Germany, and France

Key companies profiled

Allegion Public Ltd. Co., ASSA ABLOY AB, Auto Ingress Pty Ltd, Avians Innovations Technology Pvt. Ltd., Deutschtec GmbH, Dormakaba Holding AG, GEZE GmbH, JM Entrance Automation Pvt. Ltd., KBB International Co. Ltd, KONE Corp., Landert Group AG, MAGNETIC FAAC India Pvt Ltd., MANUSA GEST SL, Nabtesco Corp., Ningbo Meibisheng Auto gate Co. Ltd., Ningbo Ownic Technology Door Ltd., Ozone Overseas Pvt. Ltd, PortaFab Corp., Royal Boon Edam International BV, and Vina Sanwa, Zhejiang Seacon Door Technology Co., Ltd, TORMAX USA Inc, Ultra Safe Security Doors, Vortex Industries, Inc, Wilcox Door Service Inc

Market Driver

Automatic doors are becoming increasingly popular in various sectors due to their convenience, accessibility, and safety benefits. Infrastructure development projects such as malls, airports, hotels, multiplexes, restrooms, hospitals, and commercial buildings are major consumers of automatic doors. These doors offer seamless entry and exit systems for individuals, making them ideal for public places. In the transportation sector, automatic doors are used in railway stations, bus terminals, and subway systems, enhancing the overall travel experience. Smart home applications and automation are also driving the demand for automatic doors, offering energy efficiency and privacy with mechanisms like privacy glass and opaque panels. Raw materials like metal and glass are used to manufacture automatic doors, with mechanisms including sliding and manual operation. Sensors and control systems are essential components, with options for photoelectric sensors, infrared sensors, and cable-free operation. Automatic doors offer safety features, including emergency departments, critical care units, and patient care areas, with response times crucial for emergency care. The transportation sector and commercial spaces, including office complexes, restaurants, and transportation infrastructure, are also investing in automated solutions for a hands-free, sensor-based type of experience. Building safety regulations and consumer spending power are key factors influencing the market growth of automatic doors. Additionally, automatic doors are customized to cater to various sectors, including healthcare facilities, laboratories, and educational institutions, ensuring cross-contamination and germ prevention. Overall, automatic doors offer a convenient, accessible, and safe solution for various industries and applications. 

The automatic doors market is witnessing significant growth due to the increasing demand for automatic doors in cleanroom environments. Cleanrooms are essential in industries such as laboratories and hospitals, where maintaining a sterile environment is crucial. Automatic doors are the preferred choice in these settings as they minimize microbial contamination and prevent cross-contamination. The integration of automatic doors in cleanrooms is becoming standard practice to ensure safety for both people and products. These doors are designed with materials that allow for the seamless integration of HVAC systems and entrances, maintaining the required microbiological levels while minimizing dust particle entry. The market for automatic doors in cleanroom applications is expected to expand substantially during the forecast period. 

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 Market Challenges

Automatic doors have become a standard infrastructure in malls, airports, hotels, multiplexes, hospitals, and various commercial buildings. These doors offer convenience and accessibility for individuals, especially those with mobility issues. However, challenges exist in meeting the unique needs of different sectors. For instance, in hospitals and emergency departments, safety, energy efficiency, and response times are critical. In contrast, in smart home applications and automation, cable-free operation and seamless experience are essential. Raw materials, such as privacy glass and opaque panels, add to the cost. Mechanisms like sliding doors and manual operation require regular maintenance. Sensors and control systems, including photoelectric and infrared sensors, ensure hands-free operation in public places. Building safety regulations and consumer spending power influence the market’s growth. The transportation sector, including railway stations, bus terminals, and subway systems, also presents significant opportunities. Infrastructure development projects and commercial spaces like offices, restaurants, and transportation infrastructure require automated solutions for efficient operation and enhanced user experience. Additionally, sensor-based types cater to the needs of wheelchair operators and laboratories. Privacy, cross-contamination, and germs are concerns in public places. Automatic doors offer a convenient and accessible solution for various sectors, ensuring a seamless experience while adhering to safety regulations.Automatic doors offer convenience and accessibility for businesses and their customers. However, the implementation of these doors comes with potential liabilities. Malfunctioning hardware can result in accidents, leading to financial losses for pedestrians and potential litigation against property owners. Regular maintenance is crucial to prevent such incidents. Neglecting this responsibility can result in costly lawsuits. The risks associated with automatic doors may hinder market growth, as businesses prioritize safety over convenience.

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Segment Overview 

This automatic doors market report extensively covers market segmentation by  

End-user 1.1 Commercial1.2 Industrial1.3 ResidentialProduct 2.1 Sliding doors2.2 Swing doors2.3 Folding doors2.4 Revolving doors2.5 OthersFunctionGeography 3.1 Europe3.2 North America3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Commercial-  Automatic doors are essential in the commercial sector due to their safety, security, and convenience features. These doors are widely used in areas requiring hygienic conditions, such as hospitals, food processing units, and public transit systems. In commercial buildings, automatic doors are implemented for quick evacuation during emergencies, ensuring the safety of occupants. Touch-free activations like foot sensors and hand-wave sensors offer added convenience for staff. Automatic doors are also popular in areas with entry and exit barriers, such as parking plazas and toll plazas. The versatility and smart features of automatic doors are driving their demand in the commercial segment, making it a significant growth area in the global automatic doors market.

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Research Analysis

The Automatic Doors market encompasses a wide range of applications including malls, airports, hotels, multiplexes, restrooms, hospitals, and smart home applications. These doors offer convenience, accessibility, and safety for individuals, making them an essential component of modern infrastructure. Automatic doors come in various types such as entry systems and exit systems, with mechanisms that include sensors like photoelectric and infrared. They can be operated manually or automatically, with cable-free operation being a popular choice for smart home automation. Automatic doors provide energy efficiency, adding to their appeal, and are integral to smart building solutions. Raw materials used in their production include metals, glass, and plastics. The market continues to evolve, offering customized solutions to meet the diverse needs of various industries.

Market Research Overview

The Automatic Doors market is witnessing significant growth due to the increasing demand for convenience, accessibility, and safety in various sectors. Automatic doors are increasingly being used in malls, airports, hotels, multiplexes, restrooms, hospitals, and other commercial buildings. Infrastructure development projects, railway stations, shopping malls, educational institutions, and transportation infrastructure are some of the major applications driving the market’s growth. Automatic doors offer several benefits, including energy efficiency, safety mechanisms, and seamless experience. They come in various types, such as sliding automatic doors, manual operation, and sensor-based types. The market also offers customized solutions for individuals and smart home applications. Raw materials used in automatic doors include metal and glass, while mechanisms include photoelectric sensors, infrared sensors, and cable-free operation. Automated solutions and smart building solutions are also gaining popularity. The transportation sector is a significant consumer of automatic doors due to building safety regulations and consumer spending power. Automatic doors offer privacy and security with opaque panels and emergency departments, critical care units, patient care, and emergency teams benefit from quick response times and sensor-based types. Automatic doors are also used in public places such as theaters, grocery stores, and laboratories to ensure a seamless experience and prevent cross-contamination and germs. Maintenance charges are a concern, but the benefits of automatic doors outweigh the costs.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userCommercialIndustrialResidentialProductSliding DoorsSwing DoorsFolding DoorsRevolving DoorsOthersFunctionGeographyEuropeNorth AmericaAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Introducing the New, Enhanced CampusGuard Central

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LINCOLN, Neb., Nov. 25, 2024 /PRNewswire/ — CampusGuard, a full-service cybersecurity and compliance services firm, is excited to announce the latest release of CampusGuard Central®, its dynamic customer compliance portal. CampusGuard Central empowers organizations to manage PCI DSS compliance across their enterprise with a single, user-friendly tool.

Central’s latest release includes the following enhancements:

Updated user interface:Hide or expand the left navigation barCollapsible group headers on the dashboardExpand the view to full screenResize and/or filter data tablesFull support for PCI DSS v4.0Customers can define an unlimited number of Custom FieldsCentralized button hub for quick access to common functionsTwo-factor authentication via email or mobileSAQ summaries (aka Rollups) now have their own sectionThe application returns the user to where they left off within their incomplete SAQAbility to upload multiple documents into the Document Locker at the same time

“Our customers are our greatest source of feedback and inspiration; we listen to them,” said Judi Seguy, Director of Operations. “Since our major update in 2023, the Development Team has worked especially hard to deliver major infrastructure upgrades to Central, bringing noticeable performance boosts and an updated, more intuitive user interface. We’re thrilled to share these upgrades with you, and we think you’ll love the enhanced experience.”

CampusGuard Central simplifies managing your PCI DSS compliance status and empowers your organization to strategize and prioritize the next steps for achieving and maintaining compliance. Explore how CampusGuard Central can streamline your PCI DSS compliance management process.  

About CampusGuard
Founded in 2009, CampusGuard provides cybersecurity and compliance services for complex organizations, including higher education, healthcare, state and local government and agencies, financial services firms, and SaaS/tech companies, among others. CampusGuard’s success in serving their customers can be attributed to the experience, education, and commitment of their certified professionals and their in-depth understanding of the unique needs of the markets they serve. For more information visit www.campusguard.com.

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