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Digital Workplace Market to Grow by USD 76.22 Billion (2024-2028), Driven by Lower Enterprise Hardware Costs, AI-Powered Report Highlights Market Transformation – Technavio

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NEW YORK, Nov. 12, 2024 /PRNewswire/ — Report with market evolution powered by AI – The global digital workplace market size is estimated to grow by USD 76.22 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of 23.6% during the forecast period. Reduced hardware cost for enterprises is driving market growth, with a trend towards rising adoption of BYOD in SMES. However, data privacy and security concerns using digital workplace solution poses a challenge. Key market players include Accenture Plc, Atos SE, Capgemini Service SAS, Cognizant Technology Solutions Corp., DXC Technology Co., Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Infosys Ltd., Kissflow Inc., Kyndryl Inc., Microsoft Corp., Mphasis Ltd., Nippon Telegraph and Telephone Corp., Tata Consultancy Services Ltd., Tech Mahindra Ltd., Trianz, Unisys Corp., Wipro Ltd., and Zensar Technologies Inc..

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Digital Workplace Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 23.6%

Market growth 2024-2028

USD 76.22 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

21.87

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 34%

Key countries

US, China, India, Germany, and UK

Key companies profiled

Accenture Plc, Atos SE, Capgemini Service SAS, Cognizant Technology Solutions Corp., DXC Technology Co., Fujitsu Ltd., HCL Technologies Ltd., Hewlett Packard Enterprise Co., Infosys Ltd., Kissflow Inc., Kyndryl Inc., Microsoft Corp., Mphasis Ltd., Nippon Telegraph and Telephone Corp., Tata Consultancy Services Ltd., Tech Mahindra Ltd., Trianz, Unisys Corp., Wipro Ltd., and Zensar Technologies Inc.

Market Driver

In today’s business world, the Digital Workplace is a trending topic. Companies are focusing on providing a balanced work-life for employees, enhancing the employee experience, and offering flexible work styles. New hires require effective training programs to gain a competitive advantage. Leadership and organizational structure are essential for successful digital transformation. Professional and consulting services are key to implementing cloud deployment, lowering costs, and ensuring flexibility and scalability. The Fourth Industrial Revolution brings automated systems, robotics, and data-enabled, data-driven methods. Geographic regions, Desktop-as-a-service, AI, VR, and enterprise mobility are shaping the future of work. Industries like BFSI, healthcare and pharmaceuticals, IT and telecom, media and entertainment are embracing digital workplaces for productivity, cost savings, and employee engagement. Work-from-home and data security are crucial considerations in this transition. Cloud services are essential for business processes, while data-driven methods and AI are revolutionizing decision-making. The digital workplace is transforming workstyles, enabling remote work, and adapting to the needs of the modern workforce. It’s an exciting time for businesses to leverage the power of technology and create a competitive edge. 

Digital workplace mobility solutions are essential for Small and Medium Enterprises (SMEs) to expand their business and maintain customer connections. SMEs serve various customer segments, necessitating frequent updates on services and continuous innovation. Digital workplace solutions enable SMEs to boost revenues, enhance customer service, and cut down on customer acquisition costs. In contrast, large organizations focus more on managing the inflow and outflow of mobile devices due to their sensitive data. SMEs can leverage digital workplace tools to streamline operations, collaborate effectively, and stay competitive in the market. 

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 Market Challenges

In today’s business landscape, the Digital Workplace Market presents numerous opportunities for organizations to enhance work-life balance, employee experience, and productivity. Challenges such as onboarding new employees, providing training programs, and maintaining work-style flexibility are addressed through digital solutions. A competitive advantage is gained by embracing cloud deployment, lower costs, and adaptability. Flexible and scalable services like Desktop-as-a-Service and Enterprise Mobility cater to the needs of diverse geographic regions. The Fourth Industrial Revolution brings automated systems, robotics, and data-driven methods to streamline business processes. AI and VR are transforming industries like BFSI, Healthcare and Pharmaceuticals, IT and Telecom, and Media and Entertainment. Professional and consulting services ensure seamless cloud service integration, while leadership and organizational structure adapt to the changing work environment. Employee engagement remains a priority with data security measures in place. Digital workplace solutions enable work-from-home, ensuring business continuity and cost savings. Manpower requirements are met with flexibility, and productivity is optimized through data-enabled methods. In summary, the Digital Workplace Market offers innovative solutions to address work-life balance, employee experience, and productivity challenges, while providing cost savings, flexibility, and a competitive edge in the ever-evolving business landscape.Cloud-based digital workplace solutions have become increasingly popular among businesses due to their cost-effectiveness and ease of accessibility. These solutions offer simplified software management with automatic upgrades and maintenance, reducing the need for large upfront costs. Government agencies, including federal, state, and local, have also adopted cloud solutions for sensitive data storage, enabling improved information management and increased productivity through centralized data access and high-speed networks. The benefits extend to enhanced data sharing and collaboration, effective security, high reliability, and the ability to integrate functional gaps in existing systems and processes. Overall, cloud-based solutions offer an efficient and cost-effective digital workplace solution for organizations with limited budgets and resources.

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Segment Overview

This digital workplace market report extensively covers market segmentation by

Component 1.1 Solution1.2 ServiceApplication 2.1 Large enterprises2.2 Small and medium enterprisesGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Solution- The solutions segment dominates the global digital workplace market, with unified communication and collaboration, enterprise mobility and management, and unified endpoint management as its primary sub-segments. Unified communication and collaboration combines multiple communication services into a single interface, enabling seamless real-time communication and collaboration among diverse teams. Enterprise mobility management ensures control over mobile devices and networks, enhancing productivity, data security, and customer satisfaction. Unified endpoint management offers centralized access and control over various endpoints, improving device management and application coordination. These sub-segments are experiencing significant growth due to the increasing adoption of digital workplace solutions, the proliferation of mobile devices, and the need for secure and efficient IT operations. Technavio anticipates the market to expand rapidly during the forecast period due to the benefits these solutions provide, including cost savings, increased productivity, and enhanced security.

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Research Analysis

The Digital Workplace market is revolutionizing the way businesses operate by offering innovative solutions that prioritize work-life balance and enhance employee experience. With the increasing trend of remote work and geographic diversity, work styles are evolving, making it essential for new employees to adapt to data-enabled, data-driven methods. Desktop-as-a-service and cloud services enable seamless access to business processes from anywhere in the world. Artificial Intelligence (AI) and Virtual Reality (VR) are transforming the Digital Workplace, streamlining tasks and improving productivity. The BFSI and Healthcare sectors are embracing these technologies to provide better services and improve patient care. Training programs are being reimagined with digital tools to ensure continuous learning and development for employees. Work-from-home is becoming the new norm, and data security is a top priority, with companies investing in advanced security measures to protect sensitive information. The Digital Workplace is also transforming industries like IT and telecom, enabling them to offer more efficient and effective services to their clients. Overall, the Digital Workplace is enabling businesses to adapt to the changing work landscape and empowering employees to work smarter and more productively.

Market Research Overview

The Digital Workplace Market is transforming the way businesses operate by prioritizing work-life balance, employee experience, and adaptability. New employees are integrated through comprehensive training programs, enhancing productivity and ensuring a competitive advantage. Flexibility and scalability are key, with cloud deployment and lower costs enabling organizations to adapt to the demands of the Fourth Industrial Revolution. Automated systems, robotics, and data-driven methods are revolutionizing business processes, particularly in industries such as healthcare and pharmaceuticals, BFSI, IT and telecom, media and entertainment, and professional services. Consulting services and desktop-as-a-service further support this transition. Virtual Reality (VR) and Artificial Intelligence (AI) are shaping the future of enterprise mobility, while flexibility, adaptability, and employee engagement remain at the forefront. Data security is paramount in this digital age, with cloud services offering solutions. Embracing these trends allows businesses to thrive in an ever-evolving market.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ComponentSolutionServiceApplicationLarge EnterprisesSmall And Medium EnterprisesGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Typeform Delivers New Solutions to Empower B2C Businesses to Better Engage Customers

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Brands can now use video, data enrichment, and AI-powered capabilities to create interactive, hyper-personalized experiences and uncover deeper insights

SAN FRANCISCO, Nov. 14, 2024 /PRNewswire/ — Typeform, the intuitive form builder and conversational data collection platform, today announced new features that provide business-to-consumer (B2C) businesses with the context, clarity, and convenience needed to better engage and understand their customers. Now businesses can further enhance the respondent experience, all while gathering richer, actionable data. 

Today, 70% of consumer decisions are based on emotion, including brand preference.¹ Buyers expect brands to tailor experiences to their personal preferences more than ever, but at the same time, they’re also becoming more cautious about sharing personal information. Typeform’s latest features help brands collect data directly from customers through interactive, personalized experiences they trust, then automatically enhance it with third-party insights to deepen their understanding. This empowers companies to deliver more targeted, data-driven marketing.

“Businesses can’t thrive on surface-level insights,” said Aleks Bass, Chief Product Officer, Typeform. “Our latest innovations give you the ability to dig deeper into truly knowing your customers by providing dynamic data collection experiences that encourage quality responses. Whether boosting conversions with a personalized product recommendation quiz or gathering feedback through video surveys, the common denominator is that your customers enjoy the experience.”

The offerings were unveiled at Typeforum 2024, Typeform’s first-ever virtual product spotlight event, designed to showcase the latest innovations from the company. Newly released features include: 

Enhanced Video Capabilities: Typeform now allows customers to respond with video, providing businesses deeper insights through voice and expressions, not just text. This builds on Typeform’s existing feature that enables creators to record, edit, and embed personalized videos into forms, boosting engagement and conversions. Typeform research found that 65% of marketers believe video is an effective tool for engaging and interacting with customers in ways that feel more human and create connection and loyalty.²Clarify with AI: Typeform’s Clarify with AI acts as a virtual interviewer, prompting follow-up questions based on customer responses. When a customer is asked about their experience and answers vaguely, like “good,” the AI encourages more detailed feedback, asking, “Good, how? What stood out?” For customers, it feels like a personalized conversation. For brands, it delivers more insights. Automated B2C Data Enrichment: Earlier this year, Typeform introduced automated B2B data enrichment, making it easier than ever to understand customers at a deeper level without needing to ask additional questions. Now, consumer-level enrichment is available in the Typeform platform. With just a personal email address, companies can pull in key data points from trusted third-party sources, providing a more complete picture of who’s on the other side of the screen.AI-powered Qualitative Analysis: With this feature, businesses can instantly analyze large volumes of text and video responses to surface key themes and insights, saving hours of manual work. Data Quality Tools: Invisible reCAPTCHA ensures data integrity by blocking bots and automated submissions, allowing only genuine responses to be collected. This safeguard enhances data reliability, helping teams make accurate, data-driven decisions.Klaviyo Integration: Typeform will soon be launching a new integration with Klaviyo, designed for B2C and direct-to-consumer (DTC) marketers. It will ensure that every insight gathered flows seamlessly into Klaviyo. Manual data transfers are eliminated as segments automatically update with Typeform data, enabling hyper-targeted campaigns customized to each customer’s unique profile. This integration combines Typeform’s interactive data collection with Klaviyo’s automation, facilitating more natural, personalized customer connections while driving business growth.

“We built a powerful product recommendation quiz not just to help our customers, but to generate invaluable data that allows us to better segment and engage them with relevant marketing,” said Addison Wennar, Digital Communications Manager, OGEE. “With the holiday shopping season approaching, these insights will be key. Typeform already delivers the highest response rates for us, and I’m excited to see how the new features will amplify that impact.”

The features are available today in Typeform for Growth plans. Watch the Typeforum 2024 recordings and learn how to use Typeform to better understand and engage customers here

About Typeform
Typeform is a distinctly intuitive form builder that helps over 150,000 customers collect and validate the data they need to grow their businesses. Designed with striking visuals, a conversational flow, and powerful data capabilities, Typeform empowers brands to give and get more with each form. Typeform drives more than 500 million responses each year and integrates with essential tools including Zapier, HubSpot, and Slack. For more information, visit www.typeform.com.

1         Pendell, R. (2024, October 15). Customer brand preference and decisions: Gallup’s 70/30 principle. Gallup.com. https://www.gallup.com/workplace/398954/customer-brand-preference-decisions-gallup-principle.aspx#:~:text=70%25%20of%20decisions%20are%20based,Making%20Process:%20Rational%20or%20Emotional?

2          Data from a survey of 105 Typeform customers conducted on September 30, 2024.

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SOURCE Typeform S.L.

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Electronic Drives and Controls Celebrates Impressive Growth and Strong Demand for Industrial Automation Solutions

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EDC has announced 39% revenue growth over the past year and a strengthened presence in the metals converting and composites industries. The company has also maintained key certifications, including CSIA, UL508A, Rockwell Automation, Siemens, and Ignition.

PARSIPPANY, N.J., Nov. 14, 2024 /PRNewswire-PRWeb/ — Electronic Drives and Controls, Inc. (EDC), a leading control system integrator and field service company for industrial automation and drive technology, today announced that the company has experienced a year of growth and success, achieving a 39% increase in revenue year-over-year. To meet the growing demand for automation and drive solutions, EDC has expanded its team, hiring Ricky Arcky as human resources manager and Tyler Schaberick as systems engineer. EDC attributes this growth to maintaining industry certifications, digital marketing efforts, a dedicated team, and strong, long-term partnerships.

“We are proud of the growth we’ve achieved this year, which is a testament to the hard work of our team and our commitment to delivering exceptional service to our clients.”

“We are proud of the growth we’ve achieved this year, which is a testament to the hard work of our team and our commitment to delivering exceptional service to our clients,” said Chuck Dillard, Vice President of EDC. “Our recent hires and increased project load reflect our strategy to grow both wider and deeper with our existing clients, as well as entering new industries.”

“We’ve put in years of preparation and invested heavily in digital marketing to get the word out about our services, knowing that growth was inevitable,” Dillard added. “Our team has worked tirelessly and the results speak for themselves: clients continue to return to us because of our technical expertise and the strong results we deliver.”

EDC’s expertise in coating & laminating, wire and cable, PLC programming and upgrades, as well as drive service, has allowed the company to strengthen its presence in the metals converting industry, securing new and expanded projects across multiple client plants. EDC has also successfully completed upgrades for a new client in the composites industry, widening the portfolio of industries it caters to.

In addition to recent growth, EDC remains committed to maintaining the highest industry standards through its CSIA certification, which ensures adherence to best practices in control system integration. Several certifications, including UL508A recertification and certifications from Rockwell Automation, Siemens, and Ignition, further emphasize EDC’s dedication to safety, technical proficiency, and continuous improvement.

About Electronic Drives and Controls, Inc.
Founded in 1968, Electronic Drives and Controls, Inc. (EDC) is a CSIA Certified control system integrator with deep domain expertise in the coating and laminating, and converting industries. The company’s large field service team specializes in AC and DC drives, PLCs and factory automation. Family owned and operated for more than 50 years, EDC’s team of engineers and technicians has a vast experience integrating new control systems and breathing life into older equipment. EDC has the engineering capability to design, build, start-up and service projects from the sophisticated to the simple and the service support team on call 24/7/365 to keep it all running at peak efficiency from day one and for years to come. In addition to the company’s certification as a Siemens Solution Partner and a Rockwell Automation Recognized System Integrator, EDC is a factory authorized/factory trained service center for over 40 drive brands. For more information, visit the company’s website, LinkedIn, Twitter, Facebook, and YouTube.

Media Contact

Georgia Whalen, Rivergate Marketing, (978) 697-2664, Gwhalen@rivergatemarketing.com, www.electronicdrives.com/home/

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SOURCE Electronic Drives and Controls, Inc. (EDC)

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Allstate Financial Services Selects Covr to Provide Life Insurance, Long-Term Care, and Disability Insurance Solutions

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Covr’s Digitally Enabled Insurance Platform Will Simplify the Buying Process

HARTFORD, Conn., Nov. 14, 2024 /PRNewswire/ — Covr, a leading digital insurance provider, has partnered with Allstate Financial Services, LLC to offer a streamlined suite of life, long-term care (LTC), and disability income insurance solutions through Covr’s digital platform. This partnership provides Allstate Financial Services customers with a simple, connected experience, featuring an intuitive, paperless process that makes it easier than ever to purchase insurance tailored to their diverse needs.

Covr’s platform offers an easy-to-use, self-guided experience to efficiently compare and recommend insurance products. Additionally, Allstate Financial Services will offer a range of products through Covr’s platform, including guaranteed issue life insurance through Gerber Life and disability insurance through Assurity, Ameritas, MassMutual, Mutual of Omaha and Principal. Traditional long-term care will also be available through Mutual of Omaha.

“We are extremely pleased to add Allstate’s network of 7,000+ representatives to our insurance platform,” said Michael Kalen, CEO of Covr. “Their business owners and individual customer base fits perfectly with our portfolio of simplified life, LTC, and disability income solutions for agents and their customers.”

“We’re committed to expanding solutions that better meet our customers’ protection needs,” said Scott Delaney, President and CEO, Allstate Financial Services. “With Covr’s digital platform, our representatives can deliver a more connected experience and offer a broader range of insurance options tailored to each customer’s unique needs.”

Allstate representatives will collaborate closely with Covr’s sales team to ensure ongoing support. Allstate Financial Services will also benefit from Covr’s top-tier case management services, providing end-to-end support throughout the entire insurance process.

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SOURCE Covr Financial Technologies

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