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VoIP Market in the UK to Grow by USD 4.3 Billion from 2024-2028, Driven by Rising Mobile Device Use and AI-Redefined Market Landscape – Technavio

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NEW YORK, Nov. 6, 2024 /PRNewswire/ — Report with market evolution powered by AI – The global VOIP market in UK  size is estimated to grow by USD 4.3 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  8.3% during the forecast period. Increasing number of mobile computing devices is driving market growth, with a trend towards emerging use of voip assistants. However, signaling issues  poses a challenge.Key market players include 3CX, Ascom Holding AG, Avaya LLC, Berry Telecom Ltd., BT Group Plc, Bueno Technologies Inc., Cisco Systems Inc., Exponential-e Ltd., Focus Group, iHub, Microsoft Corp., Mitel Networks Corp., NEC Corp., Panasonic Holdings Corp., Plantronics Inc., Pragma Group, sipgate GmbH, Toshiba Corp., Vonage Holdings Corp., and Yealink Network Technology Co. Ltd.

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Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Type (International VoIP calls and Domestic VoIP calls), Method (Computer to phone, Computer to computer, and Phone to phone), and Geography (Europe)

Region Covered

UK

Key companies profiled

3CX, Ascom Holding AG, Avaya LLC, Berry Telecom Ltd., BT Group Plc, Bueno Technologies Inc., Cisco Systems Inc., Exponential-e Ltd., Focus Group, iHub, Microsoft Corp., Mitel Networks Corp., NEC Corp., Panasonic Holdings Corp., Plantronics Inc., Pragma Group, sipgate GmbH, Toshiba Corp., Vonage Holdings Corp., and Yealink Network Technology Co. Ltd

Key Market Trends Fueling Growth

The UK market for Voice Over IP (VoIP) technology is experiencing significant growth due to the increasing popularity of voice assistants. Consumers are widely adopting AI systems like Alexa, Siri, and Google Assistant for web searches, product orders, and other tasks. VoIP assistants, such as Dialpad’s Voice Intelligence features, offer added benefits like recording and transcribing meetings, resulting in time and cost savings. These virtual assistants are becoming increasingly effective, handling more complex queries and automating routine tasks. The convenience and efficiency offered by VoIP assistants make them an essential tool for businesses and individuals alike, driving the growth of the VoIP market in the UK. 

VoIP, or Voice Over Internet Protocol, is a communication technology that allows voice and video calls to be made over the internet instead of traditional telephone lines. This trend is revolutionizing IT and Telecom industries, transforming Media and Entertainment, Retail and E-commerce sectors, and more. Web-based apps, domestic VoIP services, and flexible communication tools are increasingly popular. Devices like computers, smartphones, and tablets support VoIP, enabling instant messaging, file sharing, video conferencing, and computer-to-computer VoIP. 5G networks and mobile data plans are driving the growth of VoIP, making communication more economical and efficient. VoIP’s flexibility is ideal for remote work and communication solutions. Cloud-based services, artificial intelligence, customer service, and 5G technology are enhancing VoIP’s capabilities. With increasing internet access and mobile penetration, VoIP is becoming an essential communication tool for businesses worldwide. 

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Market Challenges

VoIP market growth may be hindered due to signaling challenges. H.323 and SIP are prominent signaling protocols, offering similar functionalities. However, they lack Quality of Service (QoS) guarantees and resource reservation. VoIP applications maintain active sessions with keep-alive messages, leading to significant signaling loads. Volte services require extra signaling for dedicated channels, escalating data transactions and signaling loads. These signaling issues could impede market expansion during the forecast period.The VoIP market is experiencing significant growth due to the increasing use of smartphones, tablets, and VoIP phones for communication. Instant messaging, file sharing, video conferencing, and computer-to-computer VoIP have become essential tools for businesses. However, the rise of these services presents challenges such as mobile data plans and 5G networks becoming crucial for seamless communication. Communication solutions, including cloud-based services, are becoming the norm for remote work and flexible communication. Artificial intelligence and customer service are also key areas of focus. 5G technology, internet access, and mobile penetration are driving the demand for voice multimedia and virtual communication services. Homogeneity between analog phone communication and IP telephony, broadband telephony, and internet telephony is essential for the telecommunications services market. Travel and tourism industries are also benefiting from cloud-based infrastructures and virtual communication services.

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Segment Overview 

This voip market in UK report extensively covers market segmentation by

Type 1.1 International VoIP calls1.2 Domestic VoIP callsMethod 2.1 Computer to phone2.2 Computer to computer2.3 Phone to phoneGeography 3.1 Europe

1.1 International VoIP calls-  The VoIP market has experienced significant growth in recent years, with businesses increasingly adopting this technology for cost-effective and flexible communication solutions. VoIP allows companies to make and receive calls over the internet, reducing the need for traditional landlines. This innovation enables businesses to communicate with clients and colleagues from anywhere in the world, enhancing productivity and global connectivity. VoIP also offers additional features such as call forwarding, voicemail, and conference calling, making it a valuable investment for businesses of all sizes.

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Research Analysis

The Voip market refers to the growing trend of using Voice multimedia over Internet networks for communication. This digitized transmission of voice calls and video calls is also known as IP telephony, broadband telephony, or Internet telephony. The market for telecommunications services is shifting towards cloud-based infrastructures and virtual communication services, offering homogeneity in communication across devices such as computers and smartphones. Analog phone communication is being replaced by flexible and economical Voip solutions. Communication technologies like Voip enable efficient communication for remote work and offer flexible communication tools. Artificial intelligence is being integrated into Voip services to enhance customer experience. 5G technology and improved Internet access are expected to further boost the growth of the Voip market. With the increasing popularity of cloud-based services, Voip is set to revolutionize the way we communicate. Whether it’s for making voice calls or video calls, Voip offers a more efficient and cost-effective solution for communication needs.

Market Research Overview

The Voip market refers to the growing industry of Voice multimedia communication over Internet networks. This digitized transmission of voice and multimedia content is made possible through IP telephony, broadband telephony, and Internet telephony. The market for telecommunications services is experiencing a significant shift towards cloud-based infrastructures and virtual communication services. Homogeneity between devices such as computers, smartphones, tablets, and VoIP phones is driving the demand for flexible and economical communication solutions. Industries like travel and tourism, IT and Telecom, Media and entertainment, Retail and e-commerce, and Web-based apps are increasingly relying on VoIP services for communication efficiency. Voice calls, video calls, instant messaging, file sharing, video conferencing, and computer-to-computer VoIP are becoming essential tools for businesses and individuals. The rise of mobile data plans, 5G networks, and communication solutions like artificial intelligence, customer service, and cloud-based services are further expanding the reach and capabilities of VoIP. With the increasing penetration of mobile devices and 5G technology, Internet access is becoming more ubiquitous, making VoIP an indispensable part of modern communication.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeInternational VoIP CallsDomestic VoIP CallsMethodComputer To PhoneComputer To ComputerPhone To PhoneGeographyEurope

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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OpsHub Pioneers Live++ Data Migration: A Transformative, Non-Disruptive Approach to Application Modernization

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OpsHub, a leader in Intelligent Application Mesh solutions is proud to introduce the Live++ Data Migration approach, a transformative solution that redefines how enterprises modernize their application stacks.

PALO ALTO, Calif., Dec. 3, 2024 /PRNewswire-PRWeb/ — OpsHub, a leader in Intelligent Application Mesh solutions is proud to introduce the Live++ Data Migration approach, a transformative solution that redefines how enterprises modernize their application stacks.

“The goal behind Live++ was clear: to empower organizations to modernize their technology stacks without the trade-off of business disruption or hampered compliance. Live++ ensures that legacy and new systems remain in sync throughout migration.”

As the pioneers of live migration, OpsHub recognized that just having zero downtime (live) migration is no longer viable for enterprises in compliance-heavy industries, where the stakes are high, and modernization projects can take months. For large enterprises managing multiple systems, teams, and workflows, challenges like maintaining uninterrupted operations, adhering to compliance requirements, and enabling enterprise-wide reporting persist.

While live migration eliminates downtime by allowing businesses to operate as data is transferred, large enterprises demand more than just system availability—they require zero business disruption and continuous access to data. That’s where Live++ Data Migration becomes indispensable. The goal behind Live++ was clear: to empower organizations to modernize their technology stacks without the trade-off of business disruption or hampered compliance.

Live++ ensures that legacy and new systems remain in sync throughout migration. This means that even as teams transition to the new system, those still using the old system continue to have real-time access to updated data. By leveraging our continuous reverse-sync mechanism, we created a migration process where data is always accessible, aligned, and synchronized between both the systems. This innovation allows businesses to scale their modernization efforts without compromising agility, compliance, or productivity.

A Game-Changer for Modernization within Heavily Regulated Industries
For enterprises operating in highly regulated environments, uninterrupted access to mission-critical data is non-negotiable. Teams cannot afford to be cut off from the current system, as it houses the operational data needed for daily decision-making, compliance reporting, and regulatory audits.

Live++ solves this by allowing stakeholders to retain a single source of truth for accurate reporting that includes data from both the old and new environments as the transition happens in the background. This means that even as migration progresses over an extended period, teams can access mission-critical data in the source system, while simultaneously transitioning to the new system. This is invaluable for regulatory audits, where consistent, end-to-end access to historical and current data is mandatory to demonstrate compliance.

For enterprises seeking modernization without compromise, Live++ represents the next evolution of non-disruptive application data migration.

Explore OpsHub’s data migration solutions

About OpsHub
OpsHub is the leading provider of Intelligent Application Mesh solutions for agile innovative teams. OpsHub’s suite of products helps enterprises by democratizing decision-making and providing comprehensive information in each team member’s preferred tool. This way, forward-thinking teams are better equipped to deliver innovative products and services faster, with enhanced quality, and at reduced costs.
For more information on OpsHub and its solutions, visit http://www.opshub.com.
Media contact: Sreya Sarbadhikari, marketing@opshub.com

Media Contact

Sandeep Jain, https://www.opshub.com/, 6507437361, marketing@opshub.com, https://www.opshub.com/

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Therap Services Announces Preliminary Schedule for the 2025 National Conference: Highlights of Upcoming Session Topics

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TORRINGTON, Conn., Dec. 3, 2024 /PRNewswire/ — Therap Services, the national leader in HIPAA-compliant electronic documentation solutions for organizations in the Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries, is pleased to announce the preliminary schedule for the 2025 Therap National Conference. Scheduled for February 4-6, 2025, the conference will be held at the Sheraton Music City Nashville Airport Hotel in Nashville, Tennessee, welcoming professionals for three days of collaboration, learning, and networking.

Join Therap for this immersive three-day event to connect, learn, and share experiences with Therap team members and users. This event will offer over 200 sessions on essential topics to help attendees enhance operations and improve service delivery. Sessions will cover effective strategies for training employees who require additional technology support, practical solutions for common Scheduling and Electronic Visit Verification (EVV) challenges, key methods for optimizing health tracking and Medication Administration Record (MAR) processes, and Therap’s reporting across the application and so much more.

In addition, the conference will feature Tennessee-specific sessions covering Billing, Person-Centered Planning, Health/Medical, Quality Assurance, and more, tailored specifically for Therap users in Tennessee.

The conference will also include hands-on bootcamps and opportunities for one-on-one meetings with Therap experts, giving attendees personalized support to maximize the potential of Therap applications. Additionally, user presentations will be featured in two formats: panel discussions and formal presentations, allowing users to share best practices and insights.

More detailed information regarding the conference, accommodations and session topics can be found on the official conference webpage.

Registration for the conference is now open and tickets are available. Attendees are encouraged to register now and be a part of an exciting and informative experience.

This event is exclusively for Therap customers, prospective customers, and other approved or invited guests. Registrants are subject to acceptance by Therap Services.

For more information on Therap National Conference 2025, please visit:

https://www.therapservices.net/nationalconference/2025-national-conference/

About Therap

Therap’s comprehensive and HIPAA-compliant software is used in human services settings for documentation, communication, reporting, EVV and billing.

Learn more at www.therapservices.net

Related Links

http://www.therapservices.net

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Ecommerce in 2025

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5 trends shaping the future of online selling

MISSION, Kan., Dec. 3, 2024 /PRNewswire/ — (Family Features) Thanks to the explosion of ecommerce over the past couple decades, consumers can find virtually any product or service they can think of online. In fact, the consumer ecommerce market is expected to approach $6 trillion by 2027, according to the International Trade Administration, up from roughly $4 trillion in 2024.

A diverse collection of product segments is driving this growth, including everything from fashion and furniture to food and beverage. While major marketplace retailers still lead the category, ecommerce has become commonplace among small businesses, too. In fact, by the end of 2023, an estimated 80% of small businesses had at least basic ecommerce capabilities, according to a report by Digital Commerce 360.

However, small businesses are grappling with challenges such as inflation, supply chain issues and keeping pace with major retailers, among others, that are driving a variety of ecommerce trends in 2025 and beyond, including:

Video Content
Spurred by social media, video content is in high demand on ecommerce sites, too. Videos that explain how to use products, offer tips for using them and demonstrate projects that were completed using a product all earn favor with shoppers. In addition, videos that highlight product features, video reviews on social media and “live shopping events” on the social channels of ecommerce retailers can provide a more appealing interactive experience for shoppers.

Inclusive of the “live shopping events” trends, livestreaming is often popular among consumers as it can create a sense of FOMO (fear of missing out), leading to enhanced brand loyalty and engagement. Short-form videos sweeping social media also drive engagements and offer a quick, appealing way to demonstrate new or popular products.

Personalized Products
Ecommerce provides opportunities for shoppers who appreciate buying products that are uniquely their own. Online buying platforms that allow for customization of products such as shoes, clothing and drinkware can create buyer engagement and earn loyal shoppers who know they can purchase the items they want exactly to their own specifications. In fact, a survey by McKinsey Insights found 80% of loyal customers prefer shopping with brands that offer tailored choices and personalized experiences. From color selection and accessories to performance variations, custom options can help create a highly personalized shopping experience that allow buyers to interact more directly than they would for a standardized transaction.

Beyond the initial purchase, customized reports and shipping notifications are also becoming the norm. Shippers can alert customers to their products’ delivery status – including any delays or changes – via email, text, video message or, in some cases, a customizable dashboard where consumers can view incoming shipments tied to their account or address, request a different delivery time or location, pre-sign for packages and more.

Micro Purchasing Moments
You may think phenomena like impulse buys or convenience purchases are reserved for brick-and-mortar stores, but micro-purchasing trends suggest otherwise. These purchases are typically made by someone looking for a quick solution or information in a hurry from a mobile device, such as comparing two or more similar products and clicking a “buy now” link, ordering and paying for food ahead of time to skip the line, making a hotel or excursion reservation while traveling or looking up movie showtimes and purchasing tickets from the same page. Ecommerce sites that can establish themselves as a resource, make information easy to digest and simplify the purchasing process are earning customers (and revenue).

Flexible Payment Options
Online purchases were once limited almost exclusively to credit card purchases, but over time, businesses have granted greater flexibility to shoppers when it comes to collecting payment. While this trend has been growing for several years, many contemporary ecommerce sites now accept credit or debit cards, online checks, digital wallet and mobile payment services, cryptocurrency and even installment payments via third-party providers. By 2029, the third-party payment market is expected to almost double from $62.5 billion in 2024, according to findings from Mordor Intelligence.

Simplified Shipping Options
Evolving technology isn’t just improving the browsing and purchasing side of ecommerce; shipping operations are also seeing enhancements. For example, ShipAccel, a digital platform designed by Pitney Bowes, simplifies and enhances shipping operations with advanced ecommerce technology. The platform empowers early ecommerce brands to ship like larger companies with access to discounted carrier rates; more than 80 integrations including leading marketplaces, data and insights to help make smarter shipping decisions; branded tracking; and return capabilities. It features a collection of apps, widgets and application programming interfaces to easily configure new workflows and seamlessly meet the demands of business growth.

“As ecommerce becomes a mainstay, shippers must take a technology-first approach, utilizing platforms that can grow along with the business and partnering with providers who offer deep expertise in the segment,” said Shemin Nurmohamed, president of Sending Technology Solutions at Pitney Bowes. “As a result of using technology like ShipAccel, ecommerce shippers can save money, enhance operational efficiencies and delight customers – all of which support the business’ bottom line.”

Find more shipping support for your ecommerce business in the coming year at shipaccel.com.

Easy ECommerce Shipping Tips
Whether you’re a buyer or a seller, getting smart about shipping can help improve your ecommerce experience.

Be cost-conscious. Buyers obviously benefit from lower costs, but as a seller, managing shipping costs means more revenue. Volume discounts and options for lower prices with longer shipping times can make a bigger impact than you might expect. A shipping partner that has pre-negotiated discounted rates with carriers can deliver significant savings to your business, too.

Reduce package sizes. Using boxes or padded envelopes that closely fit the product being shipped can reduce weight and therefore the cost to send it to the customer. Also avoid excess packaging that adds bulk, which adds cost and waste.

Utilize advanced tracking tools. Keep tracking information for everything you ship or buy so you can monitor its safe delivery or, if problems arise, promptly identify and correct the issue. An option like ShipAccel uniquely provides branded tracking updates so your business stays front and center with your customer from click to porch.

Michael French
mfrench@familyfeatures.com
1-888-824-3337
editors.familyfeatures.com

About Family Features Editorial Syndicate
A leading source for high-quality food, lifestyle and home and garden content, Family Features provides readers with topically and seasonally relevant tips, takeaways, information, recipes, videos, infographics and more. Find additional articles and information at Culinary.net and eLivingToday.com.

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