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Courier Pickup and Delivery Services Market to Grow by USD 78.09 Billion (2024-2028), Driven by Digital Payments, Mobile Shopping, and AI’s Impact on Market Trends – Technavio

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NEW YORK, Oct. 24, 2024 /PRNewswire/ — Report on how AI is redefining market landscape – The global courier pickup and delivery services market  size is estimated to grow by USD 78.09 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  7.02%  during the forecast period. Rise in digital payment and mobile shopping is driving market growth, with a trend towards increasing adoption of drone technology  However, global supply chain disruption  poses a challenge.Key market players include Amazon.com Inc., Antron Express, Aramex International LLC, Asendia Management SAS, Blue Dart Express Ltd., Deutsche Bahn AG, DHL Express Ltd, DTDC Express Ltd., DX Group, FedEx Corp., International Distribution Services, Japan Post Holdings Co. Ltd., JD.com Inc., Nippon Express Holdings Inc., PostNL N.V., Qantas Airways Ltd., SF Express Co. Ltd., Singapore Post Ltd., Swiss Post Ltd, The Courier Guy Pty Ltd, United Parcel Service Inc., Yamato Holdings Co. Ltd., and ZTO Express Cayman Inc..

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Forecast period

2024-2028

Base Year

2023

Historic Data

2018 – 2022

Segment Covered

Type (International and Domestic), Consumer (Business to business, Business to customer, and Customer to customer), and Geography (APAC, North America, Europe, Middle East and Africa, and South America)

Region Covered

APAC, North America, Europe, Middle East and Africa, and South America

Key companies profiled

Amazon.com Inc., Antron Express, Aramex International LLC, Asendia Management SAS, Blue Dart Express Ltd., Deutsche Bahn AG, DHL Express Ltd, DTDC Express Ltd., DX Group, FedEx Corp., International Distribution Services, Japan Post Holdings Co. Ltd., JD.com Inc., Nippon Express Holdings Inc., PostNL N.V., Qantas Airways Ltd., SF Express Co. Ltd., Singapore Post Ltd., Swiss Post Ltd, The Courier Guy Pty Ltd, United Parcel Service Inc., Yamato Holdings Co. Ltd., and ZTO Express Cayman Inc.

Key Market Trends Fueling Growth

Drones, or unmanned aerial vehicles (UAVs), have become an increasingly popular solution for faster and more efficient courier pickup and delivery services, particularly in challenging terrain and congested urban areas. In March 2023, Amazon received FAA approval to operate its Prime Air drone service in specific US regions, expanding trials in rural Texas by August 2024 to deliver essential items like medical supplies. Amazon’s deployment of drones from same-day delivery sites near major metro areas enhances the speed and efficiency of deliveries. Deutsche Post DHL Group also experiments with drones, successfully delivering medical supplies to a remote Scottish island in January 2023 and partnering with Drone Delivery Canada in October 2023 to explore drone solutions for North American terrains. These developments underscore the growing use of drones for practical, faster, and more efficient deliveries, driving the growth of the global courier pickup and delivery services market. 

The Courier Pickup and Delivery Services market is witnessing significant trends that are shaping the industry. Route optimization and automation are key focus areas to enhance efficiency and reduce costs. Customer communication and real-time tracking systems are essential for improving customer experience. Sustainable delivery solutions, such as green delivery methods, are gaining popularity due to increasing environmental concerns and fuel prices. Messenger and parcel services are in high demand for Business-to-Consumer (B2C), Business-to-Business (B2B), and Consumer-to-Consumer (C2C) transactions. Express, standard, subscription-based, on-demand deliveries cater to various needs. Middle class population growth, e-commerce boom, and online trading are driving up shipping volume. Service quality improvement through data analytics, flexible delivery options, and location-based solutions are essential. Innovations like GPS, drones, and crowd-sourced deliveries are disrupting the market. Start-ups are also making a mark with cost-effective solutions and express delivery services. 

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Market Challenges

The global courier pickup and delivery services market has been adversely affected by supply chain disruptions, causing increased costs and reduced purchasing power for consumers. The US Producer Price Index (PPI) rose by 11.1% in May 2022 due to raw material shortages, leading to higher prices and inflation. This inflation weakened consumer purchasing power, with the CPI, excluding food and energy, rising by 3% in June 2023. Supply chain issues in sectors like home furnishings further impacted demand, negatively affecting the courier pickup and delivery services market. Additionally, transportation challenges and political instability, such as the Russian invasion of Ukraine, caused resource shortages and further exacerbated the crisis. Consequently, the global courier pickup and delivery services market is expected to experience hindered growth due to these supply chain disruptions.The courier pickup and delivery services market faces several challenges in both domestic and international sectors. Domestic services must contend with e-commerce trade’s increasing demand for swift delivery of electronic gadgets and other online purchases. B2C and B2B shipments require efficient logistics networks and technology solutions for real-time tracking and one-day delivery. International services encounter challenges like transport inefficiencies, traffic congestion, and airfreight transport costs. Postal codes and skilled manpower are essential for accurate delivery, while cash on delivery and crossborder courier delivery add complexity. E-commerce platforms, retail sales, and healthcare sectors rely on technology-driven delivery, including GPS technology, delivery infrastructure, and the Internet of Things, for delivery enhancement and real-time tracking. Last-mile delivery and crowdsourced delivery models are also gaining popularity, along with autonomous vehicles for efficient and swift delivery. Supply chain management and logistics are crucial for businesses, particularly in the e-commerce sector. Technology solutions like smart warehouses, online payment options, and swift delivery are essential for small businesses to compete effectively. In conclusion, the courier pickup and delivery services market requires continuous innovation to address these challenges and meet evolving customer demands.

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Segment Overview 

This courier pickup and delivery services market report extensively covers market segmentation by

 

Type 1.1 International1.2 DomesticConsumer 2.1 Business to business2.2 Business to customer2.3 Customer to customerGeography 3.1 APAC3.2 North America3.3 Europe3.4 Middle East and Africa3.5 South America

1.1 International-  The Courier Pickup and Delivery Services Market is a significant sector in the logistics industry. Companies provide efficient solutions for sending and receiving packages, ensuring timely deliveries. They utilize various modes of transportation like road, air, and sea to cater to diverse customer needs. Effective tracking systems keep clients informed about their shipments’ progress. Competition is high, necessitating continuous improvement in services and technology. Companies focus on expanding their networks and offering competitive prices to gain market share.

Download complimentary Sample Report to gain insights into AI’s impact on market dynamics, emerging trends, and future opportunities- including forecast (2024-2028) and historic data (2018 – 2022) 

Research Analysis

The Courier Pickup and Delivery Services market is experiencing significant growth due to the surge in online trading and the expanding middle class population. With the increase in B2C and B2B services, e-commerce sales have reached new heights, leading to a massive volume of shipments, both domestic and international. The demand for faster delivery, such as one-day delivery, has driven service quality improvement, with location-based solutions and technology-driven delivery becoming essential. Shipments in various sectors like healthcare, industrial and manufacturing, and retail sales continue to increase, requiring efficient and reliable courier services. Airfreight transport plays a crucial role in international deliveries, while postal codes and last-mile delivery solutions ensure accurate and timely deliveries. Technology-driven innovations like automation, route optimization, customer communication, tracking systems, and sustainable delivery solutions are transforming the industry. Messenger services offer convenience and speed, making them a popular choice for urban areas. Overall, the market is expected to continue growing, driven by the increasing demand for quick and efficient delivery solutions.

Market Research Overview

The Courier Pickup and Delivery Services market is experiencing significant growth due to the online trading and the expanding middle class population. The shipping volume for Business-to-Consumer (B2C) and Business-to-Business (B2B) services, fueled by e-commerce, is increasing at an unprecedented rate. Service quality improvement through location-based solutions, GPS, drones, and last-mile delivery innovations like crowd-sourced deliveries and autonomous vehicles are transforming the industry. Startups and B2B e-commerce are driving the demand for domestic and international services, while e-commerce trade in electronic gadgets, retail sales, and healthcare sectors is booming. Technology solutions such as real-time tracking, automation, and sustainable delivery options are enhancing customer experience. Logistics networks and route optimization are addressing transport inefficiencies caused by traffic congestion and fuel prices. The market is witnessing the integration of the Internet of Things, cash on delivery, and cross-border courier delivery models. The future of courier services lies in technology-driven, swift, and sustainable delivery solutions.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

TypeInternationalDomesticConsumerBusiness To BusinessBusiness To CustomerCustomer To CustomerGeographyAPACNorth AmericaEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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AI-Powered Earbuds Transforming North American Smart Offices: Exclusive Insights from viaim CPO at CES 2025

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LAS VEGAS, Jan. 10, 2025 /PRNewswire/ — At CES 2025 in Las Vegas, Liu Da, Chief Product Officer (CPO) of viaim, an AI technology hardware company deeply rooted in the smart office sector, gave an exclusive interview, sharing valuable insights into viaim’s exploration of the field of AI-powered earbuds, its innovative product concepts, and how the technology addresses common workplace challenges in North America. Mr. Liu also delved into the market potential of AI-powered earbuds and viaim’s strategic blueprint for shaping the future of smart offices, especially in the North American market.

North American business professionals have widely embraced remote and hybrid work models. The rise of multilingual communication has fostered a highly digitalized consumer landscape with diverse user needs, particularly for smart office solutions. In response, viaim is dedicated to developing practical AI solutions that alleviate repetitive and tiring office tasks. By addressing the evolving demands of North American professionals with its AI-driven innovations, viaim is advancing its global mission to transform work efficiency and productivity.

Unique advantages of AI-powered smart earbuds

In the interview, Mr. Liu said earbuds, being close to the user’s senses, are seamlessly integrated into daily life and serve as an ideal platform for AI technology. Unlike traditional office hardware, AI-powered earbuds are portable and versatile, fitting various scenarios such as remote meetings, commuting, and entertainment. He highlighted that viaim’s AI-powered smart office solutions position the Company to bridge the gap between people and devices, transforming earbuds from simple audio tools into smart office partners. 

viaim’s technology and design challenges during the R&D  phase

Mr. Liu detailed the challenges the Company faced during the R&D phase, including integrating AI computing power, storage, and sensors into earbuds with limited space while maintaining portability and battery life. He also highlighted the difficulty of balancing human auditory sensitivity with machine signal processing to ensure a natural user experience. To tackle these challenges, viaim employed multi-terminal collaboration, integrating earbuds, apps, and cloud services to ensure seamless voice processing and secure data management tailored to the needs of North American professionals.

Market potential, insights, and positioning in North America

A report from Upwork, the world’s largest work marketplace, projects 36.2 million Americans will work remotely in 2025, marking an 87% increase from pre-pandemic levels. AI-powered earbuds, with capabilities including meeting recording and follow-up task management, cater to the digitalized and multilingual North American market. As remote and hybrid work rises, AI earbuds are becoming vital for workplace efficiency and language learning. viaim stands out with a competitive strategy focused on technological innovation and market segmentation, offering unique value beyond traditional earbud brands.

Future strategy and product vision

Mr. Liu believes technology’s true value lies in solving real-world problems. “When users actively engage with our AI solutions, it demonstrates their true value,” he stated. AI earbuds remain the Company’s core focus, empowering professionals to shift their attention from routine tasks to meaningful creative endeavors. Looking ahead, viaim plans to expand its product lineup to include smart glasses and office accessories, creating a comprehensive AI office ecosystem. The Company aims to rapidly iterate based on user feedback, expanding AI earbuds from niche to mass markets and advancing industry development.

Media Contact: 

Qian Wang
+86-15321782927
wangqian@vision-intelligence.tech

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Steller Unveils Group Trip Planning

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KIRKLAND, Wash., Jan. 10, 2025 /PRNewswire/ — Steller, a video-based, travel planning platform that allows travelers to discover, connect and book based on experiences shared by creators, introduced its most requested feature yet: group trip collaboration. The feature transforms how travelers plan group trips by consolidating everything—discovery, communication, organized planning, and booking—into one platform. 

Steller launches group trip planning, streamlining discovery, communication, and booking into one collaborative platform.

Traditional Trip planning involves multiple surfaces and when traveling with others, multiple communication channels. It is difficult to stay organized when communication is spread across text messages, social DMs, email, etc.  

Steller’s new collaboration feature eliminates communication chaos and streamlines trip planning by offering a central group hub for organizing every piece of the process. Travelers can invite others to join their Trip itinerary, keeping communication, discovery, and booking in one place. With Steller’s library of more than 30 million pieces of user generated travel content, groups can share videos of activities, dining spots, attractions, add notes, and co-create custom itineraries. Flexible itinerary views—list, map, and video—give everyone a complete picture of the plan to share and edit with their travel companions.

“Collaborative trip planning has been a top request from our community.  When we launched Trips by Steller   last January, we knew it would resonate, but the response has far exceeded expectations. In a short time, over 50,000 users have planned and booked trips by incorporating their favorite user-generated travel videos into personalized itineraries. For our destination clients,  Trips by Steller has seamlessly connected travel influencer marketing to planning and commerce. Steller clients see more than 18% of viewers who engage with their influencer campaigns planning trips to their destination—a result that sets a high bar in the travel industry. Adding collaboration to the mix amplifies that impact, inspiring more people to explore, engage and transact together!” said Pete Bryant, CEO of Steller. 

How It Works  

Whether it’s a getaway for two or a large group adventure, collaboration makes organizing travel plans easy with an all-in-one solution. 

Build Your Itinerary Together: Group members can contribute by adding things to do, activities, and notes.Stay Organized: Add notes and structure by day, activity, or group to eliminate confusion.Flexible Views: View your itinerary as a detailed list, on a map, or through video for a fully customizable planning experience.Real-Time Updates: Keep track of changes, additions, and edits made by group members.On-the-Go Access: Everyone can access the itinerary on their phone.

Steller continues to lead the charge in innovative travel planning, ensuring that its platform evolves based on user feedback. Collaborative trip planning is the latest step in its mission to evolve travel. 

About Steller 

Steller, headquartered in Kirkland, Wash., is the market leading travel planning platform that guides travelers from inspiration to planning and booking through authentic experiences of their favorite creators. Steller’s patent pending platform distributes millions of pieces of bespoke, worldwide video content that can be found and booked on the Steller app. Learn more at www.steller.co  and  stellerforbusiness.com

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RAAPID Raises Series A from M12, Microsoft’s Venture Fund to Scale Next-Generation Healthcare Risk Adjustment

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Company reports 300% revenue growth in 2024 and advances partnerships with nation’s leading health systems

LOUISVILLE, Ky., Jan. 10, 2025 /PRNewswire/ — RAAPID, the industry-leading healthcare AI company, announced today a significant Series A investment from M12, Microsoft’s venture fund. This strategic funding positions RAAPID to expand its groundbreaking Neuro-symbolic AI platform that is reshaping healthcare risk adjustment.

RAAPID’s explosive growth – marked by a 300% revenue increase in 2024 – demonstrates the market’s strong validation of its advanced technology platform. The company has quickly established itself as a trusted partner for major health plans and provider., At the core of RAAPID’s success is its pioneering VisionAI technology, which tackles one of healthcare’s most pressing challenges: making sense of unstructured medical data. While over 70% of medical records exist as unstructured data when shared outside EHRs, RAAPID’s AI engine transforms this complex information into actionable insights, enabling unprecedented accuracy in risk capture and care gap identification.

“Our vision extends beyond traditional risk adjustment,” states Chetan Parikh, Founder and CEO of RAAPID. “We’re creating a future where AI augments healthcare professionals’ capabilities, leading to better patient outcomes and more accurate appropriate reimbursements. This investment from M12 accelerates our mission to transform healthcare through advanced AI.”

RAAPID’s purpose-built Risk Adjustment platform has achieved remarkable results:

Slashing chart review time by 60-80%Surpassing industry standards with 95%+ coding accuracyGenerating additional appropriate and compliant revenue per memberImproving risk capture accuracy by 25%

The HITRUST-certified platform stands out for its unique Neuro-symbolic AI approach, combining neural networks with an extensive medical knowledge graph containing over 4 million clinical entities and 50 million relationships. This sophisticated technology enables both retrospective analysis and prospective risk adjustment, helping organizations identify and address care gaps to positively impact patient health.

“Healthcare organizations are increasingly seeking innovative solutions to manage risk and improve care delivery in value-based arrangements,” said Todd Graham, Managing Partner at M12. “RAAPID’s AI-driven risk adjustment platform aligns perfectly with our investment strategy. Through M12, we are committed to providing our portfolio companies with access to Microsoft’s resources and expertise to drive significant impact in the healthcare sector.

Led by a team with over 25 years of healthcare technology expertise, RAAPID has collaborated with experts from the top 4 tech giants in developing its clinical AI solutions. RAAPID continues to push the safe boundaries of what’s possible in healthcare AI. The company’s selection as an M12 portfolio company validates its position as a leader in healthcare technology innovation.

As value-based care becomes increasingly important, RAAPID’s AI-powered solutions are becoming essential tools for healthcare organizations striving to improve timeliness and quality of care all patients expect. With this new funding, RAAPID is poised to further advance its technology and expand its positive impact on patients, providers and payers.

About RAAPID
RAAPID develops AI-powered solutions for healthcare payers, providers, and supporting organizations. The company’s cloud-based risk adjustment platform uses neuro-symbolic AI to identify chronic conditions, determine HCC codes, calculate risk scores, and analyze population health trends. RAAPID serves organizations that participate in Medicare Advantage, ACA, Medicare ACO, and Medicaid programs.

For more information about RAAPID’s AI-powered risk adjustment solutions, visit www.raapidinc.com

CONTACT:
Mayur Vyas
(502) 699-3044
388583@email4pr.com

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