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The AI solutions for Japanese businesses make a global splash with the NVIDIA promotion campaign

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The tech giant NVIDIA highly appreciates the AI solutions developed by FPT Smart Cloud in elevating customer experience and optimizing workforce competency.

HANOI, Vietnam, Oct. 18, 2024 /PRNewswire/ — In April 2024, NVIDIA joined forces with FPT Corporation in the global initiative of AI and Cloud advancement. After 6 months, the AI solutions of FPT Smart Cloud – a subsidiary of FPT Corporation, have positioned themselves amidst the world’s 52 outstanding success stories featured by NVIDIA. FPT is currently offering more than 15 state-of-the-art AI solutions built on the natural language model for Japanese.

Enabling the intelligent call center 

In the digital age, AI virtual assistants are integrated into the contact center to automate simple to sophisticated tasks.

According to NVIDIA, FPT Smart Cloud has enabled seamless communication through the development of FPT AI Engage – the virtual agent for call center. The virtual agent can interact naturally and automate inbound calls, outbound calls, and voice-based call transfer (IVR). Operating on NVIDIA’s most advanced infrastructure, the AI vendor has been able to accelerate the speech synthesis model by 4 times and increase virtual agent efficiency.

The AI capabilities of FPT Smart Cloud have attracted a wide range of banking and financial institutions, particularly Home Credit Vietnam. The consumer finance company has been applying FPT AI Egnage since 2019. In the first year of operations, the virtual assistant can automatically process up to 12 million calls per month, allowing Home Credit to save 50% in operating expenses and attain a success call rate of 98%.

Building the AI-powered workforce of the future 

With the support of NVIDIA A100 and H100 GPUs, FPT Smart Cloud has developed FPT AI Mentor, fostering the next-generation employee training through automation and personalization. FPT AI Mentor applies the large language model (LLM) developed on NVIDIA DGX H100 and supported by NVIDIA NGC and PyTorch to generate and customize learning content based on the business knowledge base.

Long Chau, a pharmaceutical chain with 1,700 stores, has successfully integrated FPT AI Mentor into the daily training process for pharmacists, increasing employee knowledge quality by up to 55% while reducing 30% of resources compared to the traditional method.

NVIDIA further appraises the excellent efforts of FPT Smart Cloud in leveraging AI technologies to transform traditional call center operations and business training processes. In the past three years, FPT Smart Cloud invested on R&D initiatives for Indonesian and Japanese natural language processing technologies. In 2023, FPT Smart Cloud with the bilateral collaboration with Home Credit Indonesia, marking a crucial milestone as the first made-in-Vietnam AI solution to successfully attract and win over large enterprises in the global landscape. For the year 2024, the vendor aims further to conquer international markets, including Indonesia and Japan.

The original blog about FPT Smart Cloud solutions on the NVIDIA website can be found here: https://www.nvidia.com/en-us/case-studies/fpt-smart-cloud-levels-up-customer-service-operations/

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SOURCE FPT Smart Cloud

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The Power of Datafication, a handbook on enterprise digital transformation, was officially released

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FRANKFURT, Germany, Oct. 18, 2024 /PRNewswire/ — On October 17, 2024, The Power of Datafication made its debut at Frankfurter Buchmesse, the premier global book fair, organized by Digital China. The insightful tome, published by LID Publishing, offers a comprehensive global outlook and examines China’s digital transformation landscape. Authored by Guo Wei, a prominent business leader in the global technology sector and a digital transformation strategist, the book presents an AI-driven Data Cloud Integration in an innovative way.

The Power of Datafication has been hailed as a landmark in the digital era. In a groundbreaking move, Guo Wei argues that the digital era is not a mere extension of the industrial age, but the emergence of an entirely new one.

Moreover, Guo Wei, leveraging his three decades of proficiency in China’s digital transformation journey, identifies four avenues for business digitization. His insights empower business leaders to grasp the essence of digitalization and excel in the digital epoch. Serving as a bespoke reference framework and practical guide, the book is an invaluable tool for global businesses navigating the digital tide and a must-read for anyone striving for innovation and excellence.

F. Warren McFarlan, Albert H. Gordon Professor of Business Administration and Emeritus Professor at Harvard University, remarked that The Power of Datafication is heavily informed by technology applications being developed both in China and the West.  It stands as an invaluable resource for strategic planners and CEOs.

In the preface, Julian Birkinshaw, former Professor of Strategy and Entrepreneurship at London Business School, emphasized that Guo Wei’s insights on Data Cloud Integration, middle platforms, and AI generated content are particularly notable in discussing the way AI will actually change the business world.

The Power of Datafication positions AI-driven Data Cloud Integration as a game-changing innovation in information technology, one that is likely to drive new developments worldwide. It integrates excellence from a myriad of companies and academic institutions in the United States, Australia, and Europe, stands as a beacon of thought that inspires innovation.

Since its debut in June 2022, the Chinese edition has sold nearly 100,000 copies, consistently topping book sales charts and claiming dozens of prestigious book awards. It has emerged as one of China’s most renowned and popular works on business digital transformation. This launch marks the book’s first translation and international publication.

Photo – https://mma.prnewswire.com/media/2534354/Digital_China_guowei.jpg

View original content:https://www.prnewswire.co.uk/news-releases/the-power-of-datafication-a-handbook-on-enterprise-digital-transformation-was-officially-released-302280288.html

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U.S. Department of Energy Awards Highland Electric Fleets’ Project Approximately $10.9 Million in Cost-share Funding to Accelerate Vehicle-to-Grid Services

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BEVERLEY, Mass., Oct. 18, 2024 /PRNewswire/ — The U.S. Department of Energy (DOE)’s Grid Deployment Office has selected the Scaling Vehicle-to-Grid (V2G) Integration Nationally (SVIN) project to receive approximately $10.9 million in cost-share funding to accelerate V2G adoption across the country. The project – a partnership between Highland Electric Fleets, the leading provider of school bus fleet electrification-as-a-service, 12 utility providers, and other supporting partners and educational institutions will deploy 14 V2G pilot projects nationwide utilizing electric school buses.

V2G technology allows electric vehicles to discharge energy back to the grid when utilities need it and can provide emergency support to buildings and community centers. As mobile distributed batteries, V2G-enabled vehicles can enhance grid flexibility and resilience, reduce expensive distribution system upgrades, decrease peaker plant emissions, and increase renewable energy integration. To date, V2G deployment has not scaled nationally due to a lack of utility programs that recognize the value of V2G services. The SVIN project’s goal is to provide utilities and their regulators with the experience and data necessary to create and accelerate commercial V2G programs. 

“Highland Electric Fleets has pioneered V2G projects that help stabilize the grid and provide emergency power using electric school buses—an ideal vehicle for V2G services due to their prevalence, consistent short trips, and long dwell times,” said Matt Stanberry, VP of Market Development at Highland Electric Fleets. “Now, with this generous grant provided by the U.S. Department of Energy and in collaboration with our utility partners, we can further demonstrate how V2G can help ensure communities have access to affordable and reliable electricity when and where they need it.” 

The funds are part of the Grid Resilience and Innovation Partnerships (GRIP) Program, the federal government’s single largest direct investment into critical grid infrastructure. Funded through the Bipartisan Infrastructure Law and administered by DOE’s Grid Deployment Office, the GRIP Program leverages federal and private investments to support a reliable grid that is prepared for extreme weather while also delivering affordable, clean energy and creating local economic opportunities.

“As extreme weather events continue to stress electric systems across the country, the Biden-Harris Administration is using every tool in the toolbox to make sure America’s power grid can provide reliable, affordable power,” said Maria Robinson, Director, Grid Deployment Office, U.S. Department of Energy. “Highland Electric Fleet’s innovative collaboration with utilities to deploy V2G technologies will enhance grid flexibility and resilience, reduce expensive distribution system upgrades, and increase clean energy integration while ensuring customers have access to affordable and reliable electricity.”

The SVIN program will build a series of V2G electric school bus pilots with Highland, its project team, and utility partners from around the country so that the utilities can use the experience to design programs. Based on the pilots, SVIN will develop a V2G Policy and Program Toolkit, providing scalable utility program designs and best practices for implementing V2G technology. Additionally, SVIN will create data-driven, standardized metrics to assess the value of V2G assets. By integrating real-time data from utilities and vehicle operators, SVIN aims to help grid operators optimize program design to better serve their customers. Highland will draw on its own expertise and experience, as well as leverage technical partner Dynamic Organics, and policy and program experts Tierra Resource Consulting, The Climate Center, Colorado State University, and Zero Net Energy Alliance.

The project will support an estimated 778 construction, installation, and utility jobs, drawing resources from local unions, utility teams, and fleet operators. Seven project sites are located in Disadvantaged Communities, and four will add vehicle-to-building capacity along with some combination of storage and solar to support community centers.

To learn more, visit the U.S. Department of Energy Grid Deployment Office’s website.

About Highland Electric Fleets
Highland Electric Fleets is the leading provider of electrification-as-a-service for school districts, governments, and fleet operators in North America. Founded in 2019, Highland offers a unique suite of products that make it simple and affordable to upgrade to electric fleets today. Active in 30 states and Canada, Highland is responsible for the first use of electric school buses in a commercial vehicle-to-grid (V2G) program and the largest electric school bus project in the United States to date. To learn more, visit www.highlandfleets.com.

Media Contacts
Chris Orlando | Highland
Chris.Orlando@highlandfleets.com

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SOURCE Highland Electric Fleets

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Race to the Top: Bybit Adds $1 Million to WSOT 2024 Prize Pool – Final Days to Register!

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DUBAI, UAE, Oct. 18, 2024 /CNW/ — Bybit, the world’s second-largest cryptocurrency exchange by trading volume, makes another statement in rewarding excellence in trading. The exchange has added 1,000,000 USDT for top performing squads in the World Series of Trading (WSOT). This latest boost will reward 27 additional teams on the Squad Leaderboard and Regional Squad Leaderboards, giving more squads a better chance to claim exclusive rewards up to 10% of the total WSOT prize pool.

From now to Oct. 31, 10AM UTC, the best performing squads may get a head start in their race to unlock a 1,000,000 USDT prize pool. The prestigious prizes are reserved for elite players for a limited time only. Expanding the rewards spectrum for extraordinary yield seekers outside of the top ten and top three lists, the freshly unlocked prize pool gives more high-performing teams their due recognition, and a chance to secure bigger awards.

New Booster Prize Pool Breakdown

1.Squad Leaderboard by PnL(%)

Ranks 11-20: 21,000 USDT per squadRanks 21-30: 16,000 USDT per squad

2.Regional Squad Leaderboards by PnL(%)

Ranks 4-10 in each region: 10,000 USDT per squad

WSOT 2024: Higher Stakes, Bigger Rewards

Squads leading the competition now face even higher stakes. The last ones standing in top positions throughout the remaining days stand to earn significantly more, thanks to the expanded prize structure.

Since its launch, WSOT has become the premier crypto trading competition, with one breakout year after another. In 2024, the total prize pool increased by 2,000,000 USDT, reaching a record 10,000,000 USDT, making WSOT not only the longest running competition of its kind in crypto, but also the most rewarding rendition by far. With 13 days remaining in the competition period of WSOT, over 70,000 participants have already unlocked more than 60% of the total pool as of Oct. 18.

Final registration for WSOT 2024 closes in two days. Sign up for crypto‘s flagship trading competition for a chance to claim a share of the 10,000,000 USDT prize pool: WSOT 2024.

#Bybit / #TheCryptoArk / #WSOT2024

About Bybit

Bybit is the world’s second-largest cryptocurrency exchange by trading volume, serving over 50 million users. Established in 2018, Bybit provides a professional platform where crypto investors and traders can find an ultra-fast matching engine, 24/7 customer service, and multilingual community support. Bybit is a proud partner of Formula One’s reigning Constructors’ and Drivers’ champions: the Oracle Red Bull Racing team.

For more details about Bybit, please visit Bybit Press

For media inquiries, please contact: media@bybit.com

For more information, please visit: https://www.bybit.com

For updates, please follow: Bybit’s Communities and Social Media

Discord | Facebook | Instagram | LinkedIn | Reddit | Telegram | TikTok | X | Youtube

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SOURCE Bybit

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