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Tweddle Group Announces Presentation Agenda for MAPconnected 2024 Service and Warranty Lifecycle Summit

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Tweddle Group will explore next-gen strategies to make service more profitable in a series of discussions at next week’s event

CLINTON TOWNSHIP, Mich., Oct. 16, 2024 /PRNewswire/ — Tweddle Group today announced its full presentation schedule for MAPconnected’s 2024 Service and Warranty Lifecycle Summit:

Nick Horan will explore the diagnostic innovations involving Artificial Intelligence (AI) and Machine Learning (ML).

WED, OCT 23, 2:15-2:45pm – Guided Diagnostics: Pros & Cons

Tweddle Group’s Director Global Business Solutions Nick Horan will explore the future of diagnostics, including the latest developments in Artificial Intelligence (AI) and Machine Learning (ML). He’ll examine the ways smart diagnostic tools and advanced decision trees boost throughput and increase the accuracy of repairs. Viewers can expect this conversation to address warranty, repair, parts sales & distribution, and OEM scan tools.

THU, OCT 24, 12-12:30pm – What You Need To Know To Service EVs: MVP Deliverables For Launch

How do you build a product information strategy from the ground up? And which best practices should you pursue to help ensure your long-range success?

Tweddle Group’s Nick Horan takes us step-by-step through building a product information strategy and the best practices that promote unique, long-range operational efficiencies:

Repair Information & Service: The 80/20 Rule, technical training and certificationDiagnostics: Guided versus traditionalParts: Streamlining your electronic parts catalogOperations: Regulations and homologation requirements

Horan will be joined at the event by Tweddle Group Business Development Director Laura McGowan and Senior Global Director Ralph Pompea.

Horan said he expects MAPconnected to be “especially exciting this year.” Said Horan, “The industry has evolved so much just since last year’s event. I’m eager to share what we’ve discovered, and I’m really looking forward to hearing from the other guests and presenters.”

Attendees will also find the Tweddle Group team attending MAPconnected’s opening night “VIP Shark Tank Dinner” Monday, Oct 21st at 6pm.

The 2024 MAPconnected Service and Warranty Lifecycle Summit takes place Oct 22nd-24th at the Westin Southfield Detroit.

For more information, visit the event website.

About Tweddle Group

Tweddle Group, a division of CJK Group, Inc., believes products should be easy to use, and delivers integrated, multi-channel information solutions to support every aspect of the post-sale experience—for product managers, technicians and—most of all—consumers. For more information, visit tweddle.com

About MAPconnected

MAPconnected is committed to building a strong and supportive network for professionals in the motor vehicle warranty and aftercare industry. Learn more at MAPconnected.com.

Media Contact 
Lisa Ekstrom 
Tweddle Group Marketing Director 
lekstrom@tweddle.com

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SOURCE Tweddle Group

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ESET Integrates with SuperOps to Elevate Cybersecurity for MSPs

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Setting a New Benchmark in Endpoint Management: Enhancing Operational Efficiency and Elevating Client Security

SAN DIEGO, Oct. 16, 2024 /PRNewswire/ — ESET, a global leader in cybersecurity, and SuperOps, a next-generation Remote Monitoring and Management (RMM) and Professional Services Automation (PSA) platform, today announced their powerful integration.

This collaboration enables Managed Service Providers (MSPs) to seamlessly manage and secure their endpoints directly within the SuperOps platform, bringing unmatched efficiency and protection to their operations with the added power of ESET Endpoint Security, a core solution of the awarded and recognized ESET PROTECT Platform.

“Our goal at SuperOps is to make the work of MSPs more efficient and intuitive. Integrating ESET with SuperOps provides MSPs with a streamlined, all-in-one solution for endpoint security management. This partnership will empower MSPs to offer enhanced protection to their clients while, at the same time, simplifying their workflows,” said Arvind Parthiban, Co-founder and CEO, SuperOps.

ESET’s security products are highly regarded by analysts and customers for delivering a comprehensive high-quality multi-layered security stack configured to both prevent threats from taking hold on a network and to efficiently manage detection and response actions by leveraging both its AI-native detection technologies and its globally recognized research and threat intelligence.

The integration with SuperOps enables rapid deployment of our endpoint security solution on all assets within minutes, ensuring immediate protection and optimization. MSPs can automate ESET’s next-gen security solution during asset onboarding to safeguard against zero-day, ransomware, phishing, and targeted attacks, and monitor protection status in real-time within SuperOps. This is all thanks to the multi-layered AI-native ESET LiveSense security stack incorporated within our endpoint product, turbocharging protection in an always-evolving threat landscape.

“ESET is well known as a reliable partner for thousands of MSPs, as we are quite serious about our partnerships. With this integration, MSPs can manage cybersecurity with greater ease and confidence. To achieve that, ESET’s robust security measures combined with SuperOps’ comprehensive management tools create a powerful synergy that enhances operational efficiency and client protection,” said Michal Jankech, Vice President, Enterprise & SMB/MSP at ESET.

As damage from global cybercrime is projected to increase by 15% annually, reaching $10.5 trillion by 2025 (Source: Forbes), businesses, especially MSPs, need to make cybersecurity their top priority. The integration of ESET with SuperOps significantly enhances cybersecurity operations and boosts the security offerings of MSPs. By combining their strengths, ESET and SuperOps are redefining industry standards, empowering MSPs to provide their clients with unparalleled security.

To learn more about how to integrate SuperOps with ESET, please visit the guidance page.

For more information about the ESET PROTECT Platform and its underlying modules, visit our page here.

About ESET
ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud, or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive approach to security: ESET is committed to world-class research and powerful threat intelligence, backed by R&D centers and a strong global partner network. For more information, visit www.eset.com or follow us on LinkedIn, Facebook, and X

About SuperOps
SuperOps is a unified PSA-RMM platform powered by AI and intelligent automation built for future-focused MSPs. The company was founded in 2020 by serial entrepreneur Arvind Parthiban and Jayakumar Karumbasalam. With a deep commitment to innovation and a focus on customer success, SuperOps equips MSPs with the tools they need to streamline operations, enhance service delivery, and scale their businesses. SuperOps is backed by marquee investors, Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Step into the future of MSP innovation with SuperOps.com.

Follow SuperOps on Facebook, LinkedIn, X, and YouTube.

View original content:https://www.prnewswire.com/news-releases/eset-integrates-with-superops-to-elevate-cybersecurity-for-msps-302278188.html

SOURCE ESET

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Certiport Launches Three New Examinations to Meet Growing Demand for Trained and Certified Candidates in the Medical, Hospitality and Culinary Arts, & Agriscience Sectors

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Certiport, a Pearson VUE business and the leading provider of performance-based certification exams designed to accelerate academic and career opportunities for learners, announced today three new certification programs aimed at equipping people with the necessary skills and certification to start their careers within Health Sciences, Hospitality and Culinary Arts, as well as Agriscience.

SALT LAKE CITY, Oct. 16, 2024 /PRNewswire-PRWeb/ — Certiport is dedicated to helping people succeed through learning and certification, and these three new programs will establish a work-ready foundation for candidates looking for a career in these sectors.

“We are excited that these three new programs will help candidates get their foot in the door and be more productive in their careers,” said Krista Ketchmark, Vice President, Business Development, Certiport

“Certification remains an important and valuable step for those looking to start or further their careers. In fact, according to our 2023 Value of IT Certification survey, 63% of Gen Z respondents obtained a certification to enhance their resume, 54% for a job promotion, and 19% to find work,” said Krista Ketchmark, Vice President, Business Development, Certiport. “We are excited that these three new programs will help candidates get their foot in the door and be more productive in their careers.”

Health Sciences Careers – Medical Administrative Assistant
Certiport’s Medical Administrative Assistant certification is part of the Health Sciences Careers program, which helps ready learners for careers in this competitive field. The Health Sciences Careers program provides students with the foundational knowledge needed to prepare for in-demand roles like Medical Administrative Assistants, where strong skills in interpersonal communication, medical privacy laws, electronic health records, and more are critical. The Medical Administrative Assistant certification is designed for candidates who wish to work in the health care field in the United States and includes questions regarding U.S.-specific policies and procedures.

Hospitality and Culinary Arts Careers – Culinary Foundations
The Culinary Foundations certification, endorsed by the World Association of Master Chefs exam, is part of the Hospitality and Culinary Arts Careers program, which validates that learners know, understand, and can apply key principles required to be successful cooks. This certification provides the skills needed to qualify for popular jobs in the hospitality and culinary arts career cluster and be prepared to grow with the industry. By earning this certification, learners can effectively communicate to employers that they are ready to enter the professional kitchen and immediately start working as a cook, while being well placed for advancement opportunities.

Agriscience and Technology Careers – Agriscience Foundations
The Agriscience Foundations exam, part of the Agriscience and Technology Careers program, helps candidates cultivate future careers as food scientists, soil and plant scientists, and farming sustainability technologists, and certifies that learners are ready to excel in an entry-level position within the Agriscience and Technology career cluster. Earning this certification can help plant the seeds of success, helping candidates get a job within the industry.

These new certifications are aligned with Certiport’s “Learn, Practice, Certify, Advance” model, which includes courseware and curriculum resources, practice tests, and career maps corresponding to the certification exams. Available through Certiport and its network of global testing centers, these exams will help bridge the skills gap between traditional education endeavors and the workforce skills learners increasingly need to succeed.

About Certiport
Certiport, a Pearson VUE business, is the leading provider of certification exam development, delivery and program management services delivered through an expansive network of over 13,000 Certiport Authorized Testing Centers worldwide. Certiport manages a sophisticated portfolio of leading certification programs including: the official Microsoft Office Specialist certification program, the Microsoft Certified Fundamentals certification program, the Microsoft Certified Educator program, the Adobe® Certified Professional certification program, the Autodesk Certified User certification program, the Intuit certification program, the Cisco Certified Support Technician (CCST) certification program, the Meta Certified Digital Marketing Associate certification program, the App Development with Swift certification program, the Project Management Institute Project Management Ready certification program, the Unity Certified User certification program, the Communication Skills for Business certification program, the IC3 Digital Literacy certification, and the Entrepreneurship and Small Business certification program. Certiport reliably delivers over three million tests each year throughout the secondary, post-secondary, workforce, and corporate technology markets in 148 countries and 29 languages worldwide. For more information visit http://www.certiport.com or follow Certiport on X at http://www.x.com/certiport.

Media Contact

Greg Forbes, Certiport Inc, +44 (0) 7824 313448, Greg.Forbes@pearson.com, www.certiport.com

View original content:https://www.prweb.com/releases/certiport-launches-three-new-examinations-to-meet-growing-demand-for-trained-and-certified-candidates-in-the-medical-hospitality-and-culinary-arts–agriscience-sectors-302278115.html

SOURCE Certiport Inc

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The Inner Circle acknowledges, Michael L. Rombout as an Inner Circle Lifetime

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BALLWIN, Mo., Oct. 16, 2024 /PRNewswire/ — Prominently featured in The Inner Circle, Michael L. Rombout is acknowledged as an Inner Circle Lifetime for his contributions to Cybersecurity and Leadership Coaching in the Defense Industry.

Mr. Rombout is a seasoned leader in the cybersecurity and intelligence sectors, with a distinguished career spanning both military and civilian roles. With expertise in cyber threat intelligence, cybersecurity operations, and leadership, Mr. Rombout brings a wealth of experience to drive security strategy and operational excellence.

Mr. Rombout holds an Executive MBA from Washington University in St. Louis, combining advanced business acumen with deep technical knowledge to bridge the gap between cybersecurity strategy and business objectives. Additionally, Mr. Rombout holds the CISSP certification from ISC2, solidifying expertise in cybersecurity best practices and governance.

Having served in the United States Army for over 20 years, Mr. Rombout rose to the rank of Master Sergeant, holding key leadership positions, including First Sergeant and various roles within military intelligence. With a focus on leadership development, Mr. Rombout has successfully led teams in complex, high-pressure environments, both in combat and in garrison, managing all-source intelligence operations and cyber defense initiatives. Mr. Rombout is passionate about applying military-honed skills to cybersecurity challenges in the civilian sector, ensuring robust defenses against evolving threats.

Dedicated to continuous learning, Mr. Rombout has completed advanced military leadership courses such as the Master Leader Course (MLC) and Advanced Leader Course (ALC). With a focus on fostering collaboration and innovation, Mr. Rombout aims to support organizations in strengthening their security posture while promoting initiatives that advocate for veterans and underrepresented groups in cybersecurity.

In addition to military service, Mr. Rombout has been involved with various organizations and causes, mentoring fellow veterans and contributing to initiatives that support military families and those transitioning to civilian careers.

Looking ahead, Mr. Rombout is focused on executive leadership opportunities within cybersecurity, including roles such as Head of Cyber Security Operations, Chief Information Security Officer (CISO), or Chief Risk Officer (CRO). Guided by the values instilled through military service, Mr. Rombout is committed to making a lasting impact in cybersecurity leadership by driving strategy, innovation, and resilience across the industry.

Contact: Katherine Green, 516-825-5634, editorialteam@continentalwhoswho.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/the-inner-circle-acknowledges-michael-l-rombout-as-an-inner-circle-lifetime-302278214.html

SOURCE The Inner Circle

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