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LiveWell Awarded Frost & Sullivan’s 2024 Global Customer Value Leadership Award for Advancing Equitable and Accessible Mental Health Solutions

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LiveWell’s app integrates cutting-edge artificial intelligence (AI) and machine learning to provide personalized mental and behavioral health support, fostering user engagement across 27 countries and 9 languages.

SAN ANTONIO, Sept. 27, 2024 /PRNewswire/ — Frost & Sullivan recently researched the mental and behavioral health industry and, based on its findings, recognizes LiveWell by Zurich (LiveWell) with the 2024 Global Customer Value Leadership Award.

In their report, Frost & Sullivan state that LiveWell provides world-class digital health and well-being solutions to balance physical, mental, social, and financial health through its user-friendly app. LiveWell offers a wide range of tools that include mood and stress tracking; mental health support; and services offering support on a range of wellness topics. LiveWell is one of many pioneers addressing significant challenges to the mental and behavioral health industry, such as stigma, access, equity, and data privacy.

LiveWell’s commitment to continual innovation is clearly visible through its regular app updates, integrating innovative features that significantly boost user engagement and satisfaction.

“LiveWell continuously enhances its app to ensure optimal performance. With the integration of the Wellness Hub, partners can now seamlessly offer AI-powered Wellbeing Scans, telemedicine, and emotional support services, while showcasing their products and branding,” said Alejandra Parra, Research Analyst at Frost & Sullivan.

LiveWell effectively leverages research and customer feedback to update its solutions and maintain its competitive edge. For instance, the company has just released a premium version of the app, allowing users to purchase tailor-made products and services, providing access to new tools and fully customized features.

Additionally, by consistently prioritizing speed to market and customer needs, LiveWell demonstrates a unique ability to stay ahead of industry trends and respond rapidly to the shifting demands of its ever-growing global user base.

“Frost & Sullivan applauds LiveWell’s capacity to launch technology-integrated products at an impressive speed-to-market, meeting and exceeding customers’ diverse needs,” noted Parra.

Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers, focusing on improving the return on the investment that customers make in its services or products. The award recognizes LiveWell’s unique focus on augmenting its customers’ value beyond simply good customer service, leading to improved customer retention and customer base expansion.

Frost & Sullivan Best Practices Awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success.

Contact: Camila Tinajero Camila.Tinajero@frost.com

About LiveWell

LiveWell was founded by Zurich Insurance Group (Zurich) in 2020 with the goal of creating a service-led digital wellbeing solution that helps individuals maintain balance in their physical, mental, social and financial health. Since its inception, LiveWell has introduced its services in more than 27 countries – from Argentina to Australia – and collaborates with global health and wellbeing partners to offer users a wide range of content, challenges, and rewards that foster healthy habits. LiveWell promotes a holistic approach to wellness and understands the importance of maintaining overall health.

LiveWell’s wide range global and regional partners include Polar, Triumph, BODDY, and Philips.

Read about the LiveWell app at https://livewell.zurich.com/ and follow LiveWell on Instagram and LinkedIn.

 

SOURCE Frost & Sullivan

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Experience the Innovation: MyCONECT Launches at Nostalgia Hotel, Singapore

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Nostalgia Hotel Enhances Guest Experience with MyCONECT App, Streamlining Services and Cutting Check-In Times by 70%.

SINGAPORE, Oct. 2, 2024 /PRNewswire-PRWeb/ — MyCONECT.biz, a pioneering provider of platform solutions for the hospitality industry, is thrilled to announce the successful onboarding of their first customer in Singapore: Nostalgia Hotel. This partnership highlights MyCONECT’s commitment to enhancing guest services through a unique digital ecosystem, specifically tailored to optimize business operations and elevate the guest experience.

Nostalgia Hotel, known for its charm and exceptional service, is now adopting MyCONECT’s innovative suite of applications, including the Guest App and Staff Apps. These tools enable the hotel to streamline various services, from room make-up requests to self-check-in/check-out with E-Visitor Authentication (EVA), ensuring a seamless and delightful stay for their guests. With the integration of EVA, the manual process of checking guests’ passports for stay validity will be automated and the check-in time is expected to be reduced by up to 70%. This will in turn free up the front office staff so they can spend more time engaging guests. In addition, the system will eliminate the large amounts of paperwork previously required from the front office staff and enhance productivity and efficiency.

The app’s intuitive interface and user-friendly features have been well-received by Nostalgia Hotel guests. “The MyCONECT app has been a game-changer for our guests,” remarked Colleen Chan, General Manager of Nostalgia Hotel. “It has streamlined the check-in process, reduced front desk inquiries, and enhanced overall guest satisfaction.”

James Kim, Founder of MyCONECT.biz, shared his vision for the partnership: “Nostalgia Hotel is the perfect launch partner for MyCONECT in Singapore. Our platform is designed to create a cohesive and personalized digital ecosystem for hotels, and seeing it come to life at a property like Nostalgia is incredibly rewarding. We look forward to transforming guest services, and launching more solutions across the region.”

For guests at Nostalgia Hotel, the MyCONECT app is a new digital tool designed to streamline guest services and enhance their overall stay experience. With features like on-demand room servicing, E-Visitor Authentication for self-check-in/check-out, and real-time service requests, the app ensures convenience is just a scan away. Guests can simply download MyCONECT by scanning a QR code available across the hotel or by searching for “MyCONECT” in their app store, signing up, and enjoying a smoother, more personalized stay.

The implementation of MyCONECT at Nostalgia Hotel allows guests to effortlessly connect to services such as advance booking, self-check-in and check-out, and real-time service requests, making their stay more comfortable and enjoyable. MyCONECT not only provides these conveniences but also offers other customizable solutions like digital keys, staff communication, two-way PMS integration, and smart valet solutions, further enhancing the guest experience and operational efficiency.

MyCONECT has also signed contracts with J Suites International and Hotel Ciputra Jakarta and plans to develop a PMS interface to showcase to hotel guests soon.

For more information about MyCONECT and their innovative solutions, visit http://www.myconect.biz.

Media Contact

Aishwarya Selvan, MyConect Co., Ltd., +821098015563, aishwarya.selvan@myconect.biz, https://www.myconect.biz/ 

View original content to download multimedia:https://www.prweb.com/releases/experience-the-innovation-myconect-launches-at-nostalgia-hotel-singapore-302266198.html

SOURCE MyConect Co., Ltd.

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TOTAL PLAY ISSUES $2,500 MILLION PESOS OF SECURED CERTIFICADOS BURSATILES

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MEXICO CITY, Oct. 2, 2024 /PRNewswire/ — Total Play Telecomunicaciones, S.A.P.I. de C.V. (“Total Play”), a leading telecommunications company in Mexico, which offers internet access, pay television and telephony services, through one of the largest 100% fiber optic networks in the country, announced today it successfully issued Secured Certificados Bursátiles for $ 2,500 million pesos, at three years and at a rate of TIIE + 300 basis points. The proceeds will be used to strengthen the company’s working capital.

The issuance represents a vote of confidence from the financial community in the growing cash generation of Total Play, the company’s financial strength and the favorable business prospects.

About Total Play

Total Play is a leading Triple Play provider in Mexico that, thanks to the widest direct-to-home fiber optic network in the country, offers entertainment and technologically advanced services with the highest quality and speed in the market. For the latest news and updates about Total Play, visit: www.totalplay.com.mx.

Total Play is a Grupo Salinas company (www.gruposalinas.com), a group of dynamic, fast-growing, and technologically advanced companies focused on creating economic value through market innovation and goods and services that improve standards of living; social value to improve community well-being; and environmental value by reducing the negative impact of its business activities. Created by Mexican entrepreneur Ricardo B. Salinas (www.ricardosalinas.com), Grupo Salinas operates as a management development and decision forum for the top leaders of member companies. Each of the Grupo Salinas companies operates independently, with its own management, board of directors, and shareholders. Grupo Salinas has no equity holdings. The group of companies shares a common vision, values, and strategies for achieving rapid growth, superior results, and world-class performance.

Except for historical information, the matters discussed in this press release are concepts about the future that involve risks and uncertainty that may cause actual results to differ materially from those projected. Other risks that may affect Total Play and its subsidiaries are presented in documents sent to the securities authorities.

Investor Relations:

Bruno Rangel

Rolando Villarreal

+ 52 (55) 1720 9167

+ 52 (55) 1720 9167

jrangelk@totalplay.com.mx

rvillarreal@totalplay.com.mx

Press Relations:

Luciano Pascoe

Tel. +52 (55) 1720 1313 ext. 36553

lpascoe@gruposalinas.com.mx

 

View original content:https://www.prnewswire.com/news-releases/total-play-issues-2-500-million-pesos-of-secured-certificados-bursatiles-302266238.html

SOURCE Total Play Telecomunicaciones, S.A.P.I. de C.V.

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Payment Asia to Support Digital Transformation in Hong Kong’s F&B Industry

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HONG KONG, Oct. 3, 2024 /PRNewswire/ — Payment Asia is excited to announce a new initiative to empower small and medium-sized enterprises (SMEs) in Food and Beverage (F&B) sector and help them expand their businesses. In the exclusive collaboration with PAO Bank Limited (PAObank), the first virtual bank in Hong Kong specializing in SME banking services, Payment Asia aims to help local restaurants and food businesses enhance cash flow and expedite digital transformation, enabling them to capitalize on emerging opportunities in the rapidly evolving market.

Payment Asia offers a comprehensive range of electronic payment solutions for SME enterprises. Through one of its business units, PA Financial, which operates as a licensed financial service provider in Hong Kong, the company facilitates the seamless integration of loan applications with comprehensive digital marketing services, creating a convenient one-stop channel for SMEs looking to expand their businesses and improve liquidity.

As one of the leading virtual banks focused on SMEs in Hong Kong, PAObank offers a range of convenient and cost-effective digital financial solutions designed specifically for SMEs, supporting them in seizing market opportunities.

“We are proud to partner with PAObank to support the F&B industry in Hong Kong,” said Paul Tang, COO at Payment Asia. “This collaboration represents our commitment to empowering local businesses through innovative financial solutions and helping them thrive in a digital-first environment.”

Hannah Hui, Deputy Chief Executive at PAObank, stated, “PAObank is fully committed to supporting the business needs of SMEs, and our partnership with Payment Asia enables us to build stronger connections with SMEs in the F&B sector. Leveraging PAObank’s fintech capabilities, we aim to bridge the gap between traditional financing and restaurant owners’ capital needs, providing them with the sufficient cash reserves they need in an increasingly competitive marketplace.”

In support of this initiative, Payment Asia and PAO Bank will host a free seminar next week to share the latest digital marketing strategies and F&B business trends. This event serves as an excellent opportunity for local F&B entrepreneurs to gain valuable insights and guidance tailored to their specific needs.

Seminar theme: Seizing the Opportunity-The Path to Digital Transformation in the F&B Industry
Date: October 10, 2024
Time: 15:00
Venue: 17F, Upper Living, 165 Hoi Bun Road, Kwun Tong, Hong Kong
Contact: efactor@paymentasia.com

About Payment Asia
Established in 1999, Payment Asia has been committed to providing innovative online payment technology, and electronic payment solutions for SME enterprises and even multinational companies in Asia. Payment Asia prepares simple and time-saving online payment systems for customers, covering credit cards, debit cards, e-wallets, and tailor-made omnichannel payment solutions including digital asset gateway for enterprises. In the past 10 years, we have actively innovated and added elements such as digital marketing, e-commerce solutions, and AI consulting to our business to meet the needs of merchants. Payment Asia has developed rapidly and has served more than 12,000 local and overseas merchants.

About PAO Bank Limited
PAO Bank Limited (“PAObank”), a wholly-owned subsidiary of Lufax Holding Ltd (“Lufax”) (SEHK: 6623; NYSE: LU) and a member of Ping An Insurance (Group) Company of China, Ltd. (“Ping An“) (SEHK: 2318; SSE: 601318), is committed to fostering financial inclusion and establishing a virtual banking ecosystem by leveraging its extensive experience in SME banking services and its leading financial technology advantages. PAObank was granted a banking licence by the Hong Kong Monetary Authority in May 2019 to offer banking services via digital channels. PAObank is expanding diverse business segments including retail banking and SME banking.

View original content:https://www.prnewswire.com/apac/news-releases/payment-asia-to-support-digital-transformation-in-hong-kongs-fb-industry-302265696.html

SOURCE Payment Asia

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