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Spellty Announces Version 2 of Its Communication and Service Integration Platform

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Spellty announces Version 2 of its communication and service integration platform, set to launch on October 25, 2024. The new version includes advanced features like multi-channel OTP services, a multi-agent customer service platform, a robust messaging API, and a flexible pricing model. The platform is reengineered for scalability with Azure and Kubernetes, and it will be available as a SaaS offering. Key clients, such as Versa, have already seen significant benefits from Spellty’s tools, particularly in large-scale customer engagement.

MIDDLETOWN, Del., Sept. 5, 2024 /PRNewswire-PRWeb/ — Spellty, a startup founded in 2020 in Delaware, USA, specializing in process automation through intelligent communication channels, is thrilled to announce the upcoming release of Version 2 of its platform, scheduled for October 25, 2024.

“Our mission is to empower businesses with seamless communication tools. With Version 2, we’re making a major leap forward in delivering more resilient, scalable, and user-friendly solutions,” said Gustavo Cardona Ramirez, CEO of Spellty.

“Our mission has always been to empower businesses with seamless communication tools that integrate easily into their existing workflows. With Version 2, we are taking a major leap forward in delivering more resilient, scalable, and user-friendly solutions,” said Gustavo Cardona Ramirez, CEO of Spellty.

Spellty was born during the height of the pandemic, facing significant challenges, including self-funding. In July 2020, the company launched its first minimum viable product: a Google Chrome extension that integrated WhatsApp with Zoho CRM at a low cost. This solution enabled sales teams using Zoho CRM to communicate with clients via WhatsApp while maintaining a complete record of business interactions. The success of this extension led to the creation of Spellty’s partner program, which successfully engaged 20 Zoho Partners globally, including some Zoho Premium Partners.

“The feedback from our partners has been instrumental in shaping the development of our platform. Their insights have helped us fine-tune our offerings to meet the evolving needs of businesses worldwide,” added Jorge Vega, CTO of Spellty.

In 2021, Spellty released the extension on Zoho Marketplace, enhancing the customer onboarding process and enabling the storage of conversations across various data sources. Despite initial challenges, such as the lack of direct access to the WhatsApp Business API, Spellty persisted and successfully matured its platform, which now serves over 1,128 clients, ranging from small businesses to large corporations with thousands of users.

By the end of 2022, Spellty began developing products using the WhatsApp Business API, marketing them in a B2B model with clients such as ArquitecSOFT. For this company, Spellty developed a chatbot and a multi-agent customer service system via chat with verified numbers. In 2023, the company implemented a One-Time Password (OTP) service and a messaging API for sending invoices and notifications to utility service users.

“Our early adoption of the WhatsApp Business API allowed us to create tailored solutions that significantly improved customer engagement for our clients. We’re proud of the impact our tools have had, particularly in sectors like utilities, where timely communication is crucial,” said Luis Fernadez, COO of Spellty.

In the first quarter of 2023, Spellty decided to offer its B2B services to the general public in a SaaS model. To achieve this, the company undertook a complete reengineering of its platform with the support of Microsoft’s startup program. This reengineering was crucial for launching the platform as a SaaS service with a resilient and scalable architecture.

Version 2 of Spellty will include the following features and services, designed to enhance user experience and provide businesses with even more powerful tools:

Spellty OTP: Multi-channel OTP service (SMS, WhatsApp, and email) to ensure secure and seamless user authentication.Spellty Console: Multi-agent customer service platform with verified WhatsApp numbers, supporting chatbots for enhanced automation.Spellty API: A robust messaging API via WhatsApp, enabling businesses to integrate messaging capabilities directly into their systems.Spellty Campaigns: A mass messaging and marketing service via WhatsApp, designed to maximize customer outreach and engagement.Spellty Flow: A customizable flow-building service for communication channels, available upon request for businesses needing tailored solutions.Azure architecture with Kubernetes: Ensuring high availability, scalability, and resilience for all of Spellty’s services.Self-management panel: Providing users with full control over their settings, campaigns, and integrations.Dynamic billing and new payment models integrated with Stripe: Offering flexibility in payment options, making it easier for businesses to manage their expenses.Flexible pricing model: Tailored to meet the specific needs of businesses of all sizes.Advanced service reports: Delivering in-depth insights into service usage, helping businesses optimize their operations.New website: Designed for a streamlined user experience, making it easier to access and utilize Spellty’s services.

Customer Success Story: Versa

One of our flagship clients, Versa, a BPO service provider, engaged Spellty in August 2024 for the delivery of 7 million WhatsApp messages over six months through Spellty Campaigns.

“The ability to scale our communications so effectively has been a game-changer for us,” said Piedad Sanjuan, CEO at Versa. “Spellty’s tools have allowed us to maintain high levels of customer engagement, even as our messaging volumes have grown.”

Don’t miss the launch of our SaaS services on October 25, 2024, and be among the first to take advantage of our innovative solutions.

Media Contact

Gustavo Cardona Ramirez, Spellty Inc, 1 (360) 836-0968, press@spellty.com, spellty.com/en

LinkedIn

View original content:https://www.prweb.com/releases/spellty-announces-version-2-of-its-communication-and-service-integration-platform-302239476.html

SOURCE Spellty Inc

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Aleut Achieves Prestigious CMMI Level 3 Certification in Four Key Domains

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January 9, 2025

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RESTON, Va., Jan. 9, 2025 /PRNewswire/ — Aleut Federal LLC (Aleut) proudly announces it has earned Capability Maturity Model Integration (CMMI) Level 3 certification in four key domains: Development (CMMI-DEV), Services (CMMI-SVS), Security (CMMI-SEC), and People Management (CMMI-PPL). This significant achievement highlights Aleut’s commitment to operational excellence and its ability to deliver high-quality, efficient and secure solutions. It demonstrates Aleut’s strength in optimizing product development, improving service delivery, enhancing security, and aligning workforce management to drive performance and engagement. 

CMMI, developed by the globally recognized CMMI Institute, is a framework for assessing and improving organizational performance. Achieving Level 3 certification affirms that Aleut’s processes are clearly defined, consistently applied, and supported by robust standards, tools, and methodologies. This milestone underscores the company’s ongoing dedication to operational excellence, mitigating risk, and delivering measurable performance success.

“This certification shows our customers that Aleut doesn’t just meet their mission-critical needs – we excel at it,” said Nick Trzcinski, President of Aleut Federal. “We are committed to continuous improvement, innovation, and delivering exceptional value. Aleut is a partner our customers can trust.”

Aleut’s CMMI Level 3 certification enhances its ability to deliver high-quality outcomes across all projects while optimizing efficiency and minimizing risks. Complemented by the company’s ISO 9001 certification for quality management, these achievements reinforcing Aleut’s adherence to internationally recognized standards, solidifying its position as a reliable and innovative partner for federal clients.

To read Aleut Federal’s CMMI Appraisal, click here.

ABOUT ALEUT FEDERAL
Aleut Federal LLC, a holding company within The Aleut Corporation’s federal services portfolio, is an Alaska Native-owned enterprise delivering vital services to the U.S. government across four primary sectors: Technology, Mission Support, Environmental, and Construction. Established under the Alaska Native Claims Settlement Act (ANCSA) of 1971, The Aleut Corporation is one of 12 regional Alaska Native corporations. Aleut Federal’s subsidiaries, including Small Business Administration (SBA) certified 8(a) program participants and Small Disadvantaged Business (SDB) entities, bring specialized capabilities to meet the diverse needs of federal agencies.

By achieving CMMI Level 3 certification, Aleut Federal strengthens its standing as an industry leader, driving performance excellence while delivering mission-focused solutions with unmatched quality and efficiency.

Contact:
Berlyn Martin
Aleut Federal, LLC
Phone: 276-244-3319

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SOURCE Aleut Federal, LLC

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Lowell Observatory Scientists to Present New Research at American Astronomical Society Winter Meeting- Including New and Unexpected Insights on Planet Formation

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January 9, 2025

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Lowell Observatory researchers will join more than 3,000 astronomers at AAS245 in Maryland from January 12-16, 2025

FLAGSTAFF, Ariz., Jan. 9, 2025 /PRNewswire/ — The American Astronomical Society’s winter meeting is the largest annual gathering of astronomers in the United States, and Lowell Observatory will be well-represented this year. Executive Director Dr. Amanda Bosh and Director of Science Dr. Gerard van Belle—both of whom just stepped into their positions—lead a contingency of more than a dozen scientists and support staff attending the meeting.

Lowell Observatory will be in attendance at Exhibitor Booth 521, with its astronomers, postdocs, predocs, and other researchers available to discuss their latest science research. Of particular note, Postdoctoral Fellow Taylor Kutra will share unexpected new ways planets may form, based on a study of a binary star system in Taurus that she leads. Kutra will present her findings during both a Tuesday (January 14) science session and Thursday (January 16) press conference.

Other Lowell Observatory scientists will present on topics including comets, asteroids, the Sun and Sun-like stars, exoplanets, a variety of star types, dwarf irregular galaxies, and space-based interferometry.

Bosh says, “The winter meeting of the AAS is a critical opportunity for astronomers at all stages of their careers to share their latest research and interact with colleagues from around the world. Lowell Observatory is pleased to send a strong contingency of our science team to actively participate in this year’s meeting in National Harbor.”

Media are welcome to attend AAS245 in person. A limited virtual attendance option is also available, with live access to press conferences, plenary talks, select town halls, and a virtual oral session. See https://aas.org/meetings/aas245/press.

AAS245 website: https://aas.org/meetings/aas245

AAS245 Presentations by Lowell Observatory Scientists: Full Schedule Here

About Lowell Observatory
Founded in 1894, Lowell Observatory in Flagstaff, Arizona, is a renowned nonprofit research institution. It is the site of historic and groundbreaking discoveries, including the first evidence of the expanding universe and the discovery of Pluto. Today, Lowell’s astronomers utilize global ground-based and space telescopes, along with NASA spacecraft, for diverse astronomical and planetary science research. The observatory hosts over 100,000 annual visitors for educational tours, presentations, and telescope viewing through a suite of world-class public telescopes.

View original content to download multimedia:https://www.prnewswire.com/news-releases/lowell-observatory-scientists-to-present-new-research-at-american-astronomical-society-winter-meeting–including-new-and-unexpected-insights-on-planet-formation-302347343.html

SOURCE Lowell Observatory

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CRTC consults on market dynamics within Canada’s broadcasting system

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January 9, 2025

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OTTAWA, ON and GATINEAU, QC, Jan. 9, 2025 /CNW/ – Today, the CRTC is taking another step forward to implement the modernized Broadcasting Act (the Act) by launching a public consultation on market dynamics within Canada’s broadcasting system.

Through this consultation, the CRTC will explore the dynamics between small, medium and large broadcasters, television service providers and online streaming services. The goal is to help ensure that Canada’s broadcasting system is sustainable, fair and competitive.

The CRTC is welcoming comments until February 24, 2025. Interested persons can participate by:

filling out the online form;writing to the Secretary General, CRTC, Ottawa, Ontario K1A 0N2;sending a fax to 819-994-0218.

As part of this consultation, the CRTC will hold a public hearing starting on May 12, 2025.

All comments will form part of the public record and will inform the CRTC’s decision.

The launch of today’s consultation follows a number of recent actions the CRTC has taken to implement the modernized Act. To find out more, check out the CRTC’s regulatory plan.

Quick facts

The CRTC is an independent quasi-judicial tribunal that regulates the Canadian communications sector in the public interest. The CRTC holds public consultations on telecommunications and broadcasting matters and makes decisions based on the public record.First Nations, Inuit, and Métis peoples and Indigenous organizations requiring assistance submitting comments, including oral interventions, can contact the CRTC’s Indigenous Relations Team.

Associated links

Participate in the consultationRegulatory PlanModernizing Canada’s broadcasting framework

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SOURCE Canadian Radio-television and Telecommunications Commission

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