Technology

transcosmos develops architecture to connect systems to generative AI services securely and quickly via Amazon Bedrock

Published

4 months ago

August 30, 2024

Runs contact centers with capabilities to integrate AI applications at one stop

TOKYO, Aug. 30, 2024 /PRNewswire-PRWeb/ — transcosmos is pleased to announce that the company has developed an architecture that integrates generative AI (GenAI) services (applications) to contact center platforms securely and quickly via Amazon Bedrock by AWS.

With its proven capabilities in data utilization and annotation, transcosmos will continue to upgrade each feature to enhance other features that only transcosmos can offer such as website and social networking services operations.

As contact center systems become increasingly complex, ensuring high levels of security while connecting systems quickly have been bottlenecks for businesses to utilize GenAI. Amazon Bedrock addresses these challenges and offers a range of AI services to choose from, thereby enabling users to customize a foundation model tailored to their specific needs without any extra workload for building a new system.

transcosmos has started development on Amazon Bedrock ahead of others. Now, leveraging its proven experience, the company has successfully built an effective architecture in a short span of time. To start with, transcosmos has selected Claude3, a GenAI that best suits transcosmos services as of today. transcosmos will choose the optimal GenAI based on the needs of its business going forward.

The successful development demonstrates transcosmos’s expertise in AI operations. It comes with features such as a proprietary program for removing personal information, a program for removing filler words from recorded conversation when converting speech to text, and a feature for creating a log database. Unlike traditional systems that require multiple data processing tasks to deliver all these features, the solution is designed with a single API and built with an architecture that realizes system integration securely and at speed.

transcosmos has already started to deploy the solution to its contact centers (CX Squares). Today, the GenAI-powered solution is helping CX Squares boost productivity with features such as conversation summary and VoC data collection. With its proven capabilities in data utilization and annotation, transcosmos will continue to upgrade each feature to enhance other features that only transcosmos can offer such as website and social networking services operations.

■About Amazon Bedrock
Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies like AI21 Labs, Anthropic, Cohere, Meta, Mistral AI, Stability AI, and Amazon through a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI. Using Amazon Bedrock, you can easily experiment with and evaluate top FMs for your use case, privately customize them with your data using techniques such as fine-tuning and Retrieval Augmented Generation (RAG), and build agents that execute tasks using your enterprise systems and data sources. Since Amazon Bedrock is serverless, you don’t have to manage any infrastructure, and you can securely integrate and deploy generative AI capabilities into your applications using the AWS services you are already familiar with.

“Amazon Web Services Japan welcomes the initiative of Transcosmos to utilize AWS’s generative AI services to simultaneously improve customer experience and productivity in call center services.” Toshihiko Yasuda, Director Head of Japan Specialists at Amazon Web Services Japan said. “We support customers across various industries in enhancing employee productivity and delivering exceptional customer experiences by leveraging AWS’s generative AI services. Transcosmos has rapidly responded to the growing expectations for generative AI by combining their own services, know-how, and AWS services to provide secure generative AI services in a short period of time. We look forward to Transcosmos’s further efforts in leveraging technologies such as generative AI to drive innovation.”

transcosmos is a trademark or registered trademark of transcosmos inc. in Japan and other countries.Other company names and product or service names used here are trademarks or registered trademarks of respective companies.

About transcosmos inc.
transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’ business processes focusing on both sales expansion and cost optimization through our 182 bases across 35 countries/regions with a focus on Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the global scale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients’ excellent products and services to consumers in 46 countries/regions around the globe. transcosmos aims to be the “Global Digital Transformation Partner” of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever-changing business environment. Visit us here https://www.trans-cosmos.co.jp/english/

Media Contact

transcosmos inc., transcosmos inc., +81-3-6709-2251, pressroom@trans-cosmos.co.jp, https://www.trans-cosmos.co.jp/english/

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SOURCE transcosmos inc.

Technology

VPN Proxy Master Leads the 2024 VPN Market with New Features and Holiday Deals

Published

2 hours ago

December 23, 2024

SINGAPORE, Dec. 22, 2024 /PRNewswire/ — As the demand for online privacy reaches unprecedented levels, the global VPN market has seen a remarkable surge of over 30% in 2024. Addressing this growing need for secure and unrestricted internet access, VPN Proxy Master, a trusted name in network security, has introduced significant updates and exclusive offers to empower users worldwide.

A Growing Need for Privacy: VPN Market Trends in 2024

With increasing concerns over cybersecurity, the VPN market has become essential for professionals and everyday users alike. The growth in 2024 has been driven by heightened awareness of data privacy, as cyber threats and public Wi-Fi risks make secure browsing a top priority.

VPN Proxy Master continues to lead the charge in the cyber security space, offering cutting-edge security features that protect users from various online vulnerabilities. From securing sensitive work documents to maintaining anonymity while streaming, VPN Proxy Master is designed to meet the diverse needs of its growing user base.

Enhanced Features for Windows Users

One of VPN Proxy Master’s most exciting updates for 2024 is the introduction of seven free server options for Windows users, expanding access far beyond the single US-based server previously available. This feature ensures a smoother and more flexible browsing experience, allowing users to choose the best connection for their location and needs.

“Our goal has always been to provide users with unparalleled convenience and security,” says a VPN Proxy Master spokesperson. “This update is part of our commitment to creating a user-friendly platform that exceeds expectations.”

Why Users Choose VPN Proxy Master

With over 6,000 fully encrypted servers worldwide, VPN Proxy Master has become a preferred choice for professionals and individuals seeking secure online solutions. The platform’s top features include:

100% No-Log Policy: User activity is never tracked or storedAES 256-Bit Encryption: The highest standard of online securityMulti-Device Coverage: Protect up to six devices simultaneouslyExceptional User Reviews: High ratings from satisfied customersLightning-Fast Connections: Optimised servers ensure speed without compromise

Users Are Empowering Online Freedom

Across the globe, VPN Proxy Master users are benefiting from its powerful features.

Jonathan, a frequent traveler from the US, shares: “I rely on VPN Proxy Master to access work files securely when I’m on public Wi-Fi. It’s fast, reliable, and keeps my data safe.”Sophie, a digital nomad from the UK, adds: “Online privacy is non-negotiable for me. VPN Proxy Master ensures I can browse and work securely, no matter where I am.”

These testimonials illustrate how VPN Proxy Master not only protects users but also enhances their productivity and peace of mind.

Celebrate the Holidays with a Special Christmas Offer

As a token of appreciation for its loyal users, VPN Proxy Master is introducing an exclusive Christmas promotion. From now until January 2, 2025, customers purchasing a VPN subscription will receive an additional three months of service free. This limited-time offer provides an excellent opportunity for users to safeguard their online activities during the festive season and into the new year.

The Most Secure Global VPN for Professionals

VPN Proxy Master’s dedication to innovation and user-focused solutions has cemented its position as a leader in the industry. With a no-log policy, AES 256-bit encryption, and multi-device support, the platform is designed for users who value privacy, efficiency, and reliability.

Join the VPN Proxy Master Community

The company’s mission is to make the Internet a safer and more accessible space for all. Whether you’re a professional protecting sensitive work data, a student seeking unrestricted access to resources, or a family looking to enhance online safety, VPN Proxy Master has the right solution for you.

To learn more about VPN Proxy Master, explore its features, or take advantage of the Christmas promotion, visit the official website at vpnproxymaster.com or follow our X account: https://x.com/VPNProxyMaster_ for the latest updates and offers.

About VPN Proxy Master
VPN Proxy Master is a flagship product of Lemon Clove Pte. Limited, committed to delivering advanced VPN technology to users worldwide. With an emphasis on privacy, security, and reliability, the platform empowers users to take control of their digital experiences in an increasingly connected world.

For inquiries, please contact:
Email: support@vpnproxymaster.com

This holiday season, give yourself the gift of online security with VPN Proxy Master—where privacy and performance meet.

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SOURCE VPN Proxy Master

Technology

Goldpac Wins the 2024 KPMG China Corporate Governance Pioneers Award

Published

2 hours ago

December 23, 2024

HONG KONG, Dec. 23, 2024 /PRNewswire/ — Recently, KPMG China announced the winners of the Second KPMG ESG 50 Awards • 2024. Goldpac was awarded with the Corporate Governance Pioneers with its outstanding performance in terms of governance structures, decision-making mechanisms, internal control, information disclosure, protection of shareholders’ equity, etc.

As the leading fintech enterprise around the globe, Goldpac has always maintained good profitability since its listing, and has achieved a total revenue of RMB 16.1 billion and a total profit of RMB 1.9 billion, remaining leading profitability in the industry. While committing itself to steady growth, Goldpac also maintains an active and stable dividend policy to actively return to its shareholders.

At the same time, Goldpac attaches great importance on technology development and sustainable growth. Riding the wave of global digitalisation, Goldpac is accelerating the promotion of its digital and platform-based strategy, using the UMV platform that integrates cutting-edge technologies such as AI and big data to build an innovative ecosystem of secure payment chain with upstream and downstream industry participants. Moreover, Goldpac also continues to promote the expansion of secure payment chips into multiple fields, broadening its service territory.

Goldpac always combines its business operations with the co-development of the environment and the society, and has established an effective ESG governance system covering ESG objectives such as energy saving and emission reduction, promotion of green and low-carbon products, green procurement, digital construction, competitiveness and profitability.

Regarding the protection of shareholders’ equity, Goldpac adopts sufficient and effective information disclosure and market communication strategies to maintain good transparency, which is acknowledged by the capital market. Therefore, Goldpac was awarded with many honors like the “Best Shareholder Return Listed Company”, the “Most Social Responsible Listed Company” , building a sustainable internal and external ecology.

In recent years, ESG practices have become one of the key elements for corporate value realisation and resilient growth. Looking ahead, Goldpac will adhere to the global ESG development trend, give full play to its advantages in financial technology, and continuously improve its digital competitiveness to promote sustainable economic and social development.

View original content:https://www.prnewswire.com/apac/news-releases/goldpac-wins-the-2024-kpmg-china-corporate-governance-pioneers-award-302337109.html

SOURCE Goldpac Group

Technology

JA Solar and Huawei Collaborate with UNESCO and Thailand’s Ministry of Education to Advance Green Education

Published

2 hours ago

December 23, 2024

BEIJING, Dec. 23, 2024 /PRNewswire/ — JA Solar, a global leader in the PV industry, recently joined forces with Huawei, UNESCO, and Thailand’s Ministry of Education to launch a green education initiative at the Banna District Learning Encouragement Center in Nakhon Nayok Province, Thailand. The project aims to provide clean energy solutions and digital education opportunities to 11 schools and community centers, fostering a new generation equipped with green skills and digital literacy.

As a key component of this initiative, JA Solar donated its high-efficiency n-type PV modules, DeepBlue 4.0 Pro, to schools, deeply engaging in the construction of a green school education system by installing solar PV and energy storage equipment in multiple middle schools, and providing training on the application and management of green energy for teachers and students to help them understand the practical value of clean energy. DeepBlue 4.0 Pro, renowned for its high conversion efficiency and high reliability, enabling schools to achieve a sustainable clean energy supply.

Moreover, JA Solar is committed to enhancing vocational education by helping schools establish dedicated training bases for solar PV system installation. Through comprehensive practical courses, students gain vital skills in installation, maintenance, and operation of PV systems, preparing them for future careers in the burgeoning renewable energy sector.

One of the project’s first implementation sites, Kanchanapisek Vocational Training College, is integrating the donated solar PV system into its teaching curriculum. Students benefit from simulated real-world installation and maintenance scenarios, gaining key employability skills. Meanwhile, at the Banna District Learning Encouragement Center, JA Solar and its partners installed solar energy storage systems for the community library and learning center. In addition, a “Digital Bus” was introduced to offer mobile digital education, providing free training on telecommunications, cybercrime awareness, and green energy to local residents and students. These efforts not only improve the community’s energy efficiency but also create valuable learning and development opportunities.

With plans to extend this program to additional schools and communities, JA Solar and its partners aim to maximize the dual benefits of green energy and digital education, contributing significantly to sustainable development in Thailand and globally.

“We are honored to contribute to Thailand’s green education project,” said Aiqing Yang, Executive President of JA Solar. “Upholding our mission of ‘Developing Solar Power to Benefit the Planet,’ this initiative not only accelerates Thailand’s energy transition but also empowers students with practical knowledge to build a sustainable future. Looking ahead, JA Solar will continue to deliver green energy solutions and educational resources to more regions, advancing together toward a low-carbon, sustainable future.”

SOURCE JA Solar Technology Co., Ltd.