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IBM Study: C-Suite Confidence in Delivering Basic IT Services Wanes, While Tech CxOs Focus on Gen AI Demands

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CEO confidence in the effectiveness of basic IT services nearly halves over 10 years43% of surveyed tech CxOs say concerns about their technology infrastructure have increased because of generative AI

ARMONK, N.Y., Aug. 21, 2024 /PRNewswire/ — A new IBM (NYSE: IBM) Institute for Business Value study found that while IT leaders are preparing organizations for accelerated generative AI adoption, C-suite executives’ confidence in their IT team’s ability to deliver basic services is declining.

The global study* of 2,500 of C-level technology executives (tech CxOs) from 34 countries revealed that less than half (47%) of those surveyed think their IT organization is effective in basic services compared to 69% surveyed in 2013. Today, only 36% of surveyed CEOs and 50% of surveyed CFOs believe IT is effective at basic services, down from 64% and 60%, respectively since 2013.

At the same time, 43% of surveyed tech CxOs say their concerns about their technology infrastructure have increased over the past six months because of generative AI, and they are now focused on optimizing their infrastructure for scaling generative AI. Respondents report they are currently spending 29% more on hybrid cloud than AI, and, over the next two years, they expect to spend half (50%) their budget on hybrid cloud and AI combined.

As tech CxOs prioritize generativeAI-ready infrastructure investments, two-thirds of surveyed CEOs cite that a strong tech CxO and CFO collaboration is critical to their organization’s success. However, a disconnect exists: only 39% of surveyed tech CxOs say they collaborate with finance to embed tech metrics into business cases, and just 35% of surveyed CFOs report being engaged early in IT planning to set strategic expectations. Among the high-performing tech CxO respondents, the study found that organizations that connect technology investments to measurable business outcomes report 12% higher revenue growth.

“Tech leaders today are grappling with multiple business demands, made even more complicated by the rise of generative AI. They must navigate the challenges of modernizing their IT infrastructure and scaling generative AI to support the business’ core competitive advantage, ” said Mohamad Ali, Senior Vice President, IBM Consulting. “In this evolving AI landscape, the relationship between tech CxOs and their finance counterparts has never been more important, aligning technology spend with business outcomes to drive real value from AI investments.”

Responsible AI is top of mind for tech CxOs, but there is a gap between intention and actions

For the majority (80%) of CEOs surveyed, transparency in their organization’s use of next-generation technologies, such as generative AI, is critical for fostering trust.Yet, most tech CxOs acknowledge their organizations are falling short on delivering core responsible AI practices at scale:Only half (50%) of respondents say they are delivering on key responsible AI capabilities for explainability, and even fewer say they are delivering capabilities for privacy (46%), transparency (45%) and fairness (37%).41% of tech CxOs surveyed reported an increase in their concerns about regulation and compliance as a barrier to generative AI over the last six months. However, most (70%) tech CxO respondents see regulatory change as an opportunity versus only 50% of CEOs.

Tech CxOs are driving their organizations to rethink their talent strategy to meet the needs of the generative AI era

63% of tech CxOs surveyed agree that their competitiveness will hinge on their ability to attract, develop and retain top talent.However, 58% of tech CxOs surveyed say they are having difficulty filling key technology roles, and only 27% of respondents identify talent as a top priority.Over the next 3 years, tech executives anticipate a surge in skill scarcities over key areas, including cloud (+36%), AI (+29%), security (+25%) and privacy (+39%).40% of respondents report an increase in their concern over the past six months.More than half (54%) of tech CxOs surveyed blame financial pressures for hindering their ability to invest in technology talent.Many tech CxOs surveyed (69%) say they are turning to business partners as a source for specialized skills

To view the full study, including recommendations for technology leaders, visit: https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/cxo

*Study Methodology
The IBM Institute for Business Value (IBV), in cooperation with Oxford Economics, surveyed 2,500 C-suite technology leaders, including Chief Technology Officers (CTOs), Chief Information Officers (CIOs), and Chief Data Officers (CDOs) from 34 countries and 26 industries during Q1 2024. The IBM IBV data analytics team performed a series of in-depth analyses and data transformations to indentify a group of high-performing technology organizations corresponding to clear outperformance on a variety of financial and operational measures. The study also includes data from the 2024 CEO Study and upcoming 2024 CFO Study.

The IBM Institute for Business Value, IBM’s thought leadership think tank, combines global research and performance data with expertise from industry thinkers and leading academics to deliver insights that make business leaders smarter. For more world-class thought leadership, visit: www.ibm.com/ibv.

About IBM
IBM is a leading provider of global hybrid cloud and AI, and consulting expertise. We help clients in more than 175 countries capitalize on insights from their data, streamline business processes, reduce costs and gain the competitive edge in their industries. Thousands of government and corporate entities in critical infrastructure areas such as financial services, telecommunications and healthcare rely on IBM’s hybrid cloud platform and Red Hat OpenShift to affect their digital transformations quickly, efficiently and securely. IBM’s breakthrough innovations in AI, quantum computing, industry-specific cloud solutions and consulting deliver open and flexible options to our clients. All of this is backed by IBM’s long-standing commitment to trust, transparency, responsibility, inclusivity and service.  Visit www.ibm.com for more information.

Media Contact
Marisa Conway
IBM Communications
conwaym@us.ibm.com

 

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Beijing, September 26: China Arbitration Summit 2024 & China MENA Arbitration Summit

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BEIJING, Sept. 23, 2024 /PRNewswire/ — The China Arbitration Summit 2024 & China-MENA Arbitration Summit will be held on 26 September 2024 at China World Summit Wing, Beijing. The Summit is co-hosted by China International Economic and Trade Arbitration Commission (CIETAC), United Nations Commission on International Trade Law (UNCITRAL), International Federation of Commercial Arbitration Institutions (IFCAI), and All China Lawyers Association (ACLA).  

Being the flagship event of the China Arbitration Week, the Summit is themed with “International Arbitration Transcending Eras”, inviting arbitration and legal experts from across the world to share their views on frontier and topical issues in the new era, explore the future direction of international arbitration, and jointly develop the international arbitration that transcends eras. Concurrently with the Summit, the China-MENA Arbitration Summit will be held to further strengthen communication and cooperation in international commercial arbitration, and to promote collaboration in dispute resolution between China and the MENA (Middle East and North Africa) region. 

The Summit will be a one-day event, with simultaneous interpretation of Chinese and English. The Summit will take the form of a hybrid event with global livestreaming, providing a communication platform for participants from home and abroad.  

The summit was organized by Guangxi CA Panorama Group.

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Digital Banking Platform Market to Reach $168.3 Billion, Globally, by 2032 at 20.9% CAGR: Allied Market Research

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The digital banking platform is experiencing growth due to several factors such as surge in the number of Internet users, growth in a shift from traditional banking to online banking and rise in demand for personalized banking services.

WILMINGTON, Del., Sept. 23, 2024 /PRNewswire/ — Allied Market Research published a report, titled, “Digital Banking Platform Market by Component (Solutions and Services), Deployment Model (On-Premises and Cloud), Type (Retail Banking and Corporate Banking), and Mode (Online Banking and Mobile Banking): Global Opportunity Analysis and Industry Forecast, 2024-2032″. According to the report, the digital banking platform market was valued at $30.4 billion in 2023, and is estimated to reach $168.3 billion by 2032, growing at a CAGR of 20.9% from 2024 to 2032.

Get a Sample Copy of this Report: https://www.alliedmarketresearch.com/request-sample/5539 

Prime determinants of growth 

The global digital banking platform is experiencing growth due to several factors such as surge in the number of Internet users, growth in a shift from traditional banking to online banking and rise in demand for personalized banking services. However, security and compliance issues in digital banking platforms, lack of digital literacy in emerging countries, and technical concerns associated with new technology integration and legacy systems hinder the market growth. Moreover, growth in the usage of machine learning and artificial intelligence in digital banking platforms, along with the increase in innovative banking services offer remunerative opportunities for the expansion of the global digital banking platforms market. 

Report coverage & details:

Report Coverage

Details

Forecast Period

2024–2032

Base Year

2023

Market Size in 2023

$30.4 billion 

Market Size in 2032

$168.3 billion

CAGR

20.9 %

No. of Pages in Report

250

Segments covered

Component, Deployment Model, Type, Mode, and Region

Drivers

•  Surge in the number of Internet users 

•  Growth in a shift from traditional banking to online banking 

•  Increase in demand for personalized banking services

Opportunities

•  Growth in the usage of machine learning and artificial intelligence in digital banking platforms 

•  Increase in innovative banking services

Restraints

•  Security and compliance issues in digital banking platforms

•  Lack of digital literacy in emerging countries 

•  Technical concerns associated with new technology integration and legacy systems

Enquire Before Buying: https://www.alliedmarketresearch.com/purchase-enquiry/5539 

Segment Highlights

The solution segment is expected to lead the market during the forecast period.

By component, the solution segment held the highest market share in 2023, accounting for nearly three-fourths of the global digital banking platform market. Increase in focus on customer acquisition among bankers, rising investment in for solutions loan processing, and the effective management of established communication among bank professionals and customers are expected to drive the demand for the solution segment in the digital banking platform market.

The cloud segment is expected to lead the market during the forecast period.

By deployment mode, the on-premises segment held the highest market share in 2023, accounting for more than half of the global digital banking platform revenue and is likely to retain its dominance during the forecast period. The on-premises model is considered widely useful in large enterprises, as it involves a significant investment and organizations need to purchase interconnected servers, as well as software to manage the system, which is expected to drive market growth.

However, the cloud segment is projected to attain the highest CAGR between 2023 and 2032, owing to the adoption of a cloud strategy delivers several numbers of key benefits for businesses in the digital banking industry, such as the ease of implementation, low cost, and unlimited accessibility, which propels the growth of the cloud segment.

The retail banking segment is expected to garner the highest CAGR during the forecast period.

By type, the retail banking segment held the highest market share in 2023, accounting for almost two-thirds of the global digital banking platform revenue and is likely to retain its dominance during the forecast period. The growth is attributed to a surge in the customer base who are willing to shift towards online methods of banking, as it provides easy and convenient access to banking services. In addition, the increase in internet penetration globally contributes to this segment’s growth.

The mobile banking segment is expected to garner the highest CAGR during the forecast period.

By mode, the online banking segment held the highest market share in 2023, accounting for nearly three-fourths of the global digital banking platform revenue and is likely to retain its dominance during the forecast period. The growth is driven by an increase in preference for digitization & automation, rise in usage of Fintech, which are computer programs, and financial services supported by technology drive the growth of this segment.

However, the mobile banking segment is projected to attain the highest CAGR between 2023 and 2032, owing to the technological advancements in mobile banking such as the delivery of personalized real-time customer service through smart bots, rise in usage of mobile devices allowing users to obtain instant customer assistance, drive the market growth.

Request Customization: https://www.alliedmarketresearch.com/request-for-customization/5539 

North America to maintain its dominance by 2032

Based on region, North America held the highest market share in terms of revenue in 2023, accounting for almost two-fifths of the global digital banking platform revenue and is expected to rule the roost in terms of revenue during the forecast timeframe. The growth is driven by the constant advancements in information technology causing increased development of interactive and consumer-friendly user interfaces of the websites and applications that have led to changes in the preference of consumers for banking services.

Players

AppwayCor Financial Solution Ltd.EdgeverveFIS GlobalFiserv, Inc.nCino Inc.Oracle CorporationSAP SETemenosVsoft Corporation

The report provides a detailed analysis of these key players in the global digital banking platform. These players have adopted different strategies such as new product launches, collaborations, expansion, joint ventures, agreements, and others to increase their market share and maintain dominant shares in different regions. The report is valuable in highlighting business performance, operating segments, product portfolio, and strategic moves of market players to showcase the competitive scenario.

Key Benefits for Stakeholders

This report provides a quantitative analysis of the digital banking platform market segments, current trends, estimations, and dynamics of the digital banking platform market analysis from 2024 to 2032 to identify the prevailing digital banking platform market opportunity.The market research is offered along with information related to key drivers, restraints, and opportunities.Porter’s five forces analysis highlights the potency of buyers and suppliers to enable stakeholders make profit-oriented business decisions and strengthen their supplier-buyer network.In-depth analysis of the digital banking platform market segmentation assists to determine the prevailing digital banking platform market opportunities.Major countries in each region are mapped according to their revenue contribution to the global market.Market player positioning facilitates benchmarking and provides a clear understanding of the present position of the market players.The report includes the analysis of the regional as well as global digital banking platform market trends, key players, market segments, application areas, and market growth strategies.

Digital Banking Platform Market Report Highlights

By Component

SolutionsServices

By Deployment Model

On-PremisesCloud

By Type

Retail BankingCorporate Banking

By Mode

Online BankingMobile Banking

By Region

North America (U.S., Canada, Mexico)Europe (France, Germany, Italy, Spain, UK, Russia, Rest of Europe)Asia-Pacific (China, Japan, India, South Korea, Australia, Thailand, Malaysia, Indonesia, Rest of Asia-Pacific)LAMEA (Brazil, South Africa, Saudi Arabia, UAE, Argentina, Rest of LAMEA)

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About Us:

Allied Market Research (AMR) is a full-service market research and business-consulting wing of Allied Analytics LLP based in Wilmington, Delaware. Allied Market Research provides global enterprises as well as medium and small businesses with unmatched quality of “Market Research Reports Insights” and “Business Intelligence Solutions.” AMR has a targeted view to provide business insights and consulting to assist its clients to make strategic business decisions and achieve sustainable growth in their respective market domain.

We are in professional corporate relations with various companies and this helps us in digging out market data that helps us generate accurate research data tables and confirms utmost accuracy in our market forecasting. Allied Market Research CEO Pawan Kumar is instrumental in inspiring and encouraging everyone associated with the company to maintain high quality of data and help clients in every way possible to achieve success. Each and every data presented in the reports published by us is extracted through primary interviews with top officials from leading companies of domain concerned. Our secondary data procurement methodology includes deep online and offline research and discussion with knowledgeable professionals and analysts in the industry.

Contact:
David Correa
1209 Orange Street,
Corporation Trust Center,
Wilmington,
New Castle,
Delaware 19801 USA.
Int’l: +1-503-894-6022
Toll Free: +1-800-792-5285
UK: +44-845-528-1300
India (Pune): +91-20-66346060
Fax: +1-800-792-5285
help@alliedmarketresearch.com 

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ZeroedIn Launches New Analytics Platform User Experience, Offering a 360° View of Workforce Data

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LINTHICUM, Md., Sept. 23, 2024 /PRNewswire/ — ZeroedIn is thrilled to announce the launch of its new decision intelligence user experience, designed to support customers at every stage of their analytics journey. This new platform transforms workforce data into clear, actionable insights, enabling smarter, faster, and more strategic decision-making across the organization. With its 360° view of workforce data, organizations can now make well-informed, data-driven decisions by utilizing predictive insights and generative AI, while ensuring regulatory compliance.

ZeroedIn’s platform integrates seamlessly with multiple data sources, turning raw data into actionable strategies. By simplifying complex data visualizations, it enables businesses to improve productivity, enhance decision-making, and drive sustainable change. This upgraded platform not only meets organizations where they are in their analytics journey, but also provides them with the advanced tools to unlock the power of decision intelligence.

“As part of our relentless commitment to delivering the best solutions, we are heavily investing in platform architecture and security,” said Chris Moore, Chief Technology Officer of ZeroedIn. “We are in the final stages of a SOC 2 audit, with full compliance expected by year’s end. Additionally, we’ve initiated the FedRAMP certification process, reinforcing our dedication to upholding the highest security and compliance standards, particularly for government organizations.”

“Our mission is to equip organizations with cutting-edge tools that proactively foster decision intelligence while directly addressing today’s complex compliance challenges,” said Jim Gill, CEO of ZeroedIn. “This launch is a pivotal milestone in helping businesses create a culture that prioritizes data-driven, informed decision-making.”

ZeroedIn’s platform is particularly well-suited for businesses in compliance-driven industries such as healthcare, financial services, credit unions/banks, and government organizations (SLED/FED), providing them with the insights needed to navigate regulatory requirements while optimizing workforce performance.

ZeroedIn will unveil this new platform at HR Tech 2024, where CEO Jim Gill will participate in interviews with RedThread Research’s Tech Consortium/Moveable Feast and Stacey Harris of Sapient Insights Group on the Spilling the Tea on HR Tech Podcast. Attendees are also invited to a live demo session on September 26, from 12:30 to 1:30 PM PT in Demo Theater 2 on the HR Tech expo floor. This interactive session will offer an in-depth look at the platform’s innovative features and demonstrate its transformative potential.

Key Features and Benefits

Unified Source of Truth: ZeroedIn aggregates data from HRMS, surveys, performance metrics, and more, providing a holistic view of workforce data for businesses in compliance-driven sectors.Dynamic Dashboards with Predictive Modeling: Tailored to each user, the platform delivers personalized insights to enable leaders to make strategic decisions about employee engagement, productivity, and leadership development.Leader Blind Spot Identification: A new feature designed to highlight gaps in accountability and span of control, which are often overlooked in traditional platforms.Succession Planning and Leadership Growth: ZeroedIn goes beyond standard succession planning by using predictive modeling to anticipate future leadership needs based on span of control, organizational growth, and other key metrics.

A Diagnostic Tool for Leadership Development

One of ZeroedIn Analytics’ standout capabilities is its diagnostic tool, which helps organizations identify gaps in leadership structure and development. By integrating diverse datasets, the platform not only addresses data integration challenges but also provides actionable insights that enable leadership teams to make more informed decisions about organizational structure and talent development.

A Vision Rooted in Innovation and Security

ZeroedIn is committed to pushing the boundaries of decision intelligence by unifying workforce data and delivering predictive insights that drive actionable outcomes. With a platform designed to meet organizations wherever they are in their analytics journey, ZeroedIn offers:

Democratized, actionable insights across the entire organizationTools to empower data-driven decision-making at all levelsEnhanced employee engagement, productivity, and performance through personalized predictive modeling

By breaking down data silos, ZeroedIn enables organizations to unlock the full potential of their workforce, driving inclusive, sustainable, and long-lasting change.

“I’ve been following ZeroedIn for many years, and I’m excited about the momentum they have with their new user experience and product team” said Stacey Harris, Chief Research Officer and Managing Partner at Sapient Insights Group “It’s great to see them focused on meeting the needs of customers at any point in their journey. With over 40% of organizations stating that current solutions aren’t meeting their business needs, many are looking for more guidance and support.”

The new ZeroedIn Analytics platform is now available to businesses looking to transform their workforce data into a strategic asset.     

About ZeroedIn

ZeroedIn is a leading provider of people analytics solutions, helping organizations in highly regulated industries optimize talent management and improve business performance. With cutting-edge AI-driven insights, ZeroedIn empowers businesses to make smarter, data-driven decisions that fuel employee engagement, productivity, and long-term success,

For more information, visit zeroedin.com or contact marketing@zeroedin.com.

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SOURCE ZeroedIn Technologies

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