Technology

Glia Partners with Unitus Community Credit Union, a Leader in Helping Local Hispanic Communities Access Financial Resources

Published

1 month ago

August 20, 2024

Glia’s technology enables credit union to better serve Portland’s Hispanic community; annual Juntos Avanzamos event celebrates progress and inclusivity

NEW YORK, Aug. 20, 2024 /PRNewswire/ — Glia, the leader in customer interaction technology, today announced that it has supported Unitus Community Credit Union’s service and financial empowerment of the Hispanic population through its powerful chat, audio and video capabilities. The partnership will be highlighted at Unitus’ annual Juntos Avanzamos (“Together We Advance”) celebration on August 20th, highlighting tips and best practices for how credit unions can better reach and engage with their Hispanic communities.

Unitus earned the prestigious Juntos Avanzamos designation in 2021, and the credit union continues to make significant strides in expanding access to essential financial services and resources to the Hispanic population in Portland. The partnership with Glia accelerates these efforts, enabling the credit union to leverage innovative technology to bridge language gaps, deliver personalized support and foster a culture of belonging. Glia is participating in and sponsoring the event’s roundtable celebration dinner, further demonstrating its commitment and dedication to the partnership.

“At Unitus, we are committed to serving this historically underrepresented community in a meaningful and authentic way. Our multifaceted approach consists of customized products, strategic partnerships and innovative technology,” said Char Sears, VP of Member Experience and Product Management at Unitus Community Credit Union. “Our partnership with Glia has allowed us to maintain personal connections at scale for the Hispanic community, helping them navigate the complex American financial system and pave the way for building generational wealth.”

Glia has enabled Unitus to offer Spanish language chat, audio and video interactions, all managed by dedicated Spanish-speaking employees. The credit union has also introduced “Tely,” a Spanish-language virtual assistant powered by Glia, helping provide 24/7 support and deliver a unified approach to serving its Hispanic members. The credit union didn’t simply translate these tools into Spanish, but engaged a diverse group of stakeholders to ensure the language was right both linguistically and culturally. Since deploying the Spanish-language virtual assistant, Unitus has experienced a 428% increase in Spanish-language chats and achieved an 87% containment rate, with an average handle time of just 2.21 minutes.

“We are proud to support Unitus’ efforts to foster inclusivity for all; the values of our two organizations are deeply aligned,” said Dan Michaeli, CEO and co-founder of Glia. “With our technology, Unitus has been able to efficiently and effectively reach their local Hispanic population, all while maintaining a high touch approach and ensuring each member receives high-quality, meaningful interactions regardless of their preferred language. We look forward to participating in Unitus’ upcoming event, where we hope other credit unions will be inspired to embark on similar journeys for their communities.”

The upcoming Juntos Avanzamos celebration will bring together members, community partners, credit union leaders, lawmakers and nonprofit organizations to celebrate inclusivity. It will also offer a deep dive at the approaches and tools used by Unitus to connect with and empower its local Hispanic community. For more on Unitus’ strategy and the valuable role of Glia’s technology, please visit here.

About Glia
Glia redefines how businesses interact with customers. The Glia Interaction Platform unifies Digital Customer Service (DCS), traditional call center, and automation with a ChannelLess™ Architecture, empowering businesses to create the ideal mix of interactions and adapt on demand. The ability to easily shift volume between channels drives revenue, efficiency, and loyalty at the same time.

Glia has partnered with over 500 banks, credit unions, insurance companies and other financial institutions worldwide to improve the customer experience and drive business results. Named a Deloitte Technology Fast 500™ company and a Great Place to Work for a third year in a row, the company has raised over $150 million in funding from top investors and was recently valued at over $1B by top tier investors. To learn more visit glia.com.

About Unitus Community Credit Union
At Unitus, we’re dedicated to improving lives in the communities we serve. As a member-owned local credit union, we invest in people by doing the right thing. Through partnerships with nonprofit organizations, we provide support for community groups through volunteerism and financial donations. Our 105,000 members count on us to serve them and their communities; our 300+ employees share that passion for service. Learn about the local impact Unitus makes by visiting unitusccu.com.

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SOURCE Glia

Technology

Mullen & Mullen Law Firm Launches the Mullen & Mullen Music Project

Published

52 mins ago

September 23, 2024

Supporting Local Independent Music Venues and Artists

DALLAS, Sept. 23, 2024 /PRNewswire/ — Dallas based Mullen & Mullen Law Firm proudly announces the launch of the Mullen & Mullen Music Project, a dynamic initiative created in partnership with Spune Productions. The collaboration is designed to celebrate and rejuvenate the North Texas music scene by offering a platform for both emerging and established artists. The initiative kicked off with a Concert Series at local independent music venues.

Supporting Local Talent and Venues
Running from August to April, the Mullen & Mullen Music Project will feature 12 concerts at some of North Texas’s most cherished venues. The series kicked off on August 6th with a performance by Ben Nichols of Lucero at Club Dada. The Quaker City Night Hawks made their triumphant return at Tulips FTW on August 30th after a touring hiatus. The Quaker City Night Hawks concert was filmed on professional grade video cameras installed at the venue by the Music Project and live-edited by the firm’s videographer Sean Pollaro – himself a musician. The new cameras at Tulips FTW will serve as a wonderful content creation tool for local artists.

Enhancing the Music Experience
The Music Project has allowed participating venues to expedite substantial upgrades already underway. Ferris Wheelers Live has enhanced its suites and stage while embarking on an ambitious Ferris Wheel lighting project. Club Dada has upgraded its outdoor patio stage, and Tulips FTW installed the beforementioned state-of-the-art video and streaming system, enabling artists to record music and stream live performances. Each venue will also feature new murals designed and created by local artists.

A Community-Centered Initiative
Shane Mullen, Managing Attorney at Mullen & Mullen Law Firm, shared the firm’s vision: “The trust and loyalty of the North Texas community have been the foundation of our success. This project is our way of giving back by enriching the local cultural landscape and supporting the artists and venues that make our region unique.”

Corey Pond, General Manager of Spune Productions, added: “This initiative addresses the challenges faced by the indie music scene, providing more opportunities for local artists and supporting our cherished venues. It underscores the power of community, collaboration, and the enduring spirit of local music.”

Join Us in Celebrating Local Music
Over the coming months, experience the vibrant revival of North Texas’s music scene with us. Together, let’s strengthen our community while supporting local artists and independent venues. This is our backyard – let’s make it rock!

For more information, visit: https://www.mullenandmullen.com/music/

About Mullen & Mullen Law Firm:
Mullen & Mullen Law Firm has been privileged to represent injured North Texans for over 41 years. The firm is consistently recognized by TopVerdict for obtaining some of the largest personal injury settlements in the entire state of Texas. In the last 4 years, Mullen & Mullen made the “Top 50” list 44 times and the “Top 100” list 70 times. The firm offers the services of two investigators and an award-winning videographer. Website: https://www.mullenandmullen.com

About Spune Productions:
Spune Productions is an independent leader in curating and delivering distinctive music events across Texas. Committed to enhancing communities, Spune specializes in creating impactful experiences that resonate with audiences and reflect clients’ brands. From intimate gatherings to large-scale spectacles, Spune Productions tailors each event to amplify stories through the transformative power of music. Website: https://spune.com/

View original content to download multimedia:https://www.prnewswire.com/news-releases/mullen–mullen-law-firm-launches-the-mullen–mullen-music-project-302256220.html

SOURCE Mullen & Mullen Law Firm

Technology

Corteva to Participate in BMO Ag-Apalooza

Published

52 mins ago

September 23, 2024

INDIANAPOLIS, Sept. 23, 2024 /PRNewswire/ — Corteva, Inc. (NYSE: CTVA) announces that Chief Executive Officer, Chuck Magro, will speak at the 2024 BMO Ag-Apalooza event at 12:00 p.m. Eastern Time on Tuesday, September 24, 2024.

Remarks will be webcast live. The webcast can be accessed through the Corteva Investor Relations website. A replay of the presentation will be available 24 hours after the presentation ends and will be accessible until October 24, 2024.

About Corteva
Corteva, Inc. (NYSE: CTVA) is a global pure-play agriculture company that combines industry-leading innovation, high-touch customer engagement and operational execution to profitably deliver solutions for the world’s most pressing agriculture challenges. Corteva generates advantaged market preference through its unique distribution strategy, together with its balanced and globally diverse mix of seed, crop protection, and digital products and services. With some of the most recognized brands in agriculture and a technology pipeline well positioned to drive growth, the Company is committed to maximizing productivity for farmers, while working with stakeholders throughout the food system as it fulfills its promise to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. More information can be found at www.corteva.com.

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SOURCE Corteva, Inc.

Technology

SEEDING JUSTICE MAKES COMMITMENT TO ENVIRONMENTAL JUSTICE AND ECONOMIC DEVELOPMENT FOR OREGON AND PACIFIC NORTHWEST COMMUNITIES IMPACTED BY MULTIPLE CLIMATE BURDENS ON A GLOBAL STAGE AT THE CLINTON GLOBAL INITIATIVE TODAY

Published

52 mins ago

September 23, 2024

PORTLAND, Ore., Sept. 23, 2024 /PRNewswire/ — Seeding Justice’s Executive Director, Se-ah-dom Edmo, joins global leaders in expanding the nonprofit organization’s commitment to an inclusive green economy focusing on clean energy initiatives created by and for impacted communities.

Click here to watch Seeding Justice’s commitment video and learn more.

What:

Clinton Global Initiative

Who:

Se-ah-dom Edmo, Executive Director, Seeding Justice

When:

September 23, 2024

Where:

New York City, New York

Seeding Justice is a nonprofit organization founded in 1976 and is the region’s largest funder of grassroots organizing and community-led grantmaking.

We focus our work on frontline communities and use community guidance and leadership to help fund the most critical causes, including a new fund to support a community-centered, clean energy future.

Since 2020, our Community Fund program has granted nearly $34 million to communities across the state through Funds like the Reproductive Health Equity Fund and the Child Care Capacity Building Fund. Seeding Justice is also the founding funder of Oregon Worker Relief, the largest program of its kind in the state, and has supported the dispersal of more than $180 million through the Fund, which helps immigrant Oregonians make ends meet.

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SOURCE Seeding Justice