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Continental General Selects Sapiens Insurance Platform for Life & Annuities to Accelerate its Operations

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Sapiens enables process modernization, speed to market, and expansion of Continental General’s TPA services

ROCHELLE PARK, N.J., Aug. 7, 2024 /PRNewswire/ — Sapiens International Corporation, (NASDAQ: SPNS) (TASE: SPNS) (“Sapiens”), a leading global provider of software solutions for the insurance industry, today announced that Continental General Insurance Company (together with its affiliates, “Continental General”), a life, accident, and health insurance company, has selected Sapiens as a technology partner to help accelerate operations, modernize its platform for future insurance products, and enhance its ability to scale in new markets.

In addition, Sapiens Insurance Platform will also enable Continental General to more efficiently implement its long-term care insurance specialty and expand its third-party administrator (TPA) services through its affiliated TPA, Continental General Services.

“As we continue to grow and evolve our business, Sapiens is the ideal technology partner because of its ability to provide a highly flexible and customizable suite of SaaS-based solutions that is built to fit the unique needs of our company, clients, and policyholders,” said Ayanna Burns, Chief Transformation Officer at Continental General. “Sapiens not only provides an innovative suite of solutions, but its team also brings a collaborative approach that will help us to scale up to meet complex implementation challenges involving multiple products and organizations.”

“It’s extremely gratifying for us to be chosen to deliver the end-to-end solution Continental General requires, while also accommodating its growing TPA and multi-product line needs,” said Roni Al-Dor, Sapiens President and CEO. “We are proud to be able to provide the sophisticated technical expertise, flexibility, and innovation that today’s insurance organizations need.”

Sapiens Insurance Platform helps companies accelerate growth by supporting end-to-end insurance processes across all lines of life, health, and annuities operations and is enhanced by Sapiens’ deep industry expertise. Sapiens pre-integrated, packaged business solutions ensure rapid deployment and implementation, allowing for faster time to market and enabling insurers to swiftly adapt to market changes by offering innovative products and services more efficiently.

Through this partnership, Continental General will be leveraging the capabilities of Sapiens SaaS insurance platform, which includes Sapiens CoreSuite for Life & Annuities, a comprehensive, configurable, and unified underwriting, policy, billing, and claims software to accelerate insurance transformation across all life & annuities business lines; Sapiens DigitalSuite, a comprehensive, cloud-native, future-proof digital engagement suite specifically designed to enable, sustain, and grow insurance businesses; Sapiens IllustrationPro, a dynamic point-of-sale solution for life & annuities that quickly and accurately generates quotes and compliant illustrations through an intuitive and modern engagement; Sapiens ApplicationPro, a turn-key solution that enhances customer experience, reduces cost, and creates a seamless workflow; and Sapiens UnderwritingPro, a highly configurable, award-winning accelerated underwriting and new business case management offering.

About Continental General

Based in Austin, Texas, Continental General Insurance Company was incorporated as a life, accident & health insurance company in 1961. Our family of companies and strategic partners provide administrative services to over 100,000 policyholders. We are dedicated to upholding the commitments we have made to provide excellent service to all our policyholders and serve the needs of our claimants and their families during difficult times. Learn more about Continental General at www.cgic.com.

TPA Services provided by Continental General Services, LLC (in California doing business as Continental General Administrative Services).

Continental Insurance Group, Ltd. (“CIG”) is the parent company of Continental General Management, LLC (“CGM”), Continental General Insurance Company (“CGIC”), and Continental General Services, LLC (“CGS”). CIG, CGM, CGIC, and CGS are all wholly owned subsidiaries of Continental General Holdings, LLC (“CGH”).

CGIC is a stock life, accident and health insurance company existing under the laws of the State of Texas and is a licensed insurance carrier in forty-nine states, the District of Columbia, and the U.S. Virgin Islands.

Continental General is an umbrella marketing name for CGM, CGIC, and CGS.

About Sapiens 

Sapiens International Corporation (NASDAQ and TASE: SPNS) is a global leader in intelligent insurance software solutions. With Sapiens’ robust platform, customer-driven partnerships, and rich ecosystem, insurers are empowered to future-proof their organizations with operational excellence in a rapidly changing marketplace. We help insurers harness the power of AI and advanced automation to support core solutions for property and casualty, workers’ compensation, and life insurance, including reinsurance, financial & compliance, data & analytics, digital, and decision management. Sapiens boasts a longtime global presence, serving over 600 customers in more than 30 countries with its innovative SaaS offerings. Recognized by industry experts and selected for the Microsoft Top 100 Partner program, Sapiens is committed to partnering with our customers for their entire transformation journey and is continuously innovating to ensure their success. Visit our website at www.sapiens.com

Investor and Media Contact 
Yaffa Cohen-Ifrah 
Sapiens Chief Marketing Officer and Head of Investor Relations 
Email: Yaffa.cohen-ifrah@sapiens.com

Forward Looking Statements

Certain matters discussed in this press release that are incorporated herein and therein by reference are forward-looking statements within the meaning of Section 27A of the Securities Act, Section 21E of the Exchange Act and the safe harbor provisions of the U.S. Private Securities Litigation Reform Act of 1995, that are based on our beliefs, assumptions and expectations, as well as information currently available to us. Such forward-looking statements may be identified by the use of the words “anticipate,” “believe,” “estimate,” “expect,” “may,” “will,” “plan” and similar expressions. Such statements reflect our current views with respect to future events and are subject to certain risks and uncertainties. There are important factors that could cause our actual results, levels of activity, performance or achievements to differ materially from the results, levels of activity, performance or achievements expressed or implied by the forward-looking statements, including, but not limited to:  the degree of our success in our plans to leverage our global footprint to grow our sales; the degree of our success in integrating the companies that we have acquired through the implementation of our M&A growth strategy; the lengthy development cycles for our solutions, which may frustrate our ability to realize revenues and/or profits from our potential new solutions; our lengthy and complex sales cycles, which do not always result in the realization of revenues; the degree of our success in retaining our existing customers or competing effectively for greater market share; the global macroeconomic environment, including headwinds caused by inflation, relatively high interest rates, potentially unfavorable currency exchange rate movements, and uncertain economic conditions, and their impact on our revenues, profitability and cash flows; difficulties in successfully planning and managing changes in the size of our operations; the frequency of the long-term, large, complex projects that we perform that involve complex estimates of project costs and profit margins, which sometimes change mid-stream; the challenges and potential liability that heightened privacy laws and regulations pose to our business; occasional disputes with clients, which may adversely impact our results of operations and our reputation; various intellectual property issues related to our business; potential unanticipated product vulnerabilities or cybersecurity breaches of our or our customers’ systems; risks related to the insurance industry in which our clients operate; risks associated with our global sales and operations, such as changes in regulatory requirements, wide-spread viruses and epidemics like the coronavirus epidemic,  and fluctuations in currency exchange rates; and risks related to our principal location in Israel and our status as a Cayman Islands company.

While we believe such forward-looking statements are based on reasonable assumptions, should one or more of the underlying assumptions prove incorrect, or these risks or uncertainties materialize, our actual results may differ materially from those expressed or implied by the forward-looking statements. Please read the risks discussed under the heading “Risk Factors” in our Annual Report on Form 20-F for the year ended December 31, 2023, to be filed in the near future, in order to review conditions that we believe could cause actual results to differ materially from those contemplated by the forward-looking statements. You should not rely upon forward-looking statements as predictions of future events. Although we believe that the expectations reflected in the forward-looking statements are reasonable, we cannot guarantee that future results, levels of activity, performance and events and circumstances reflected in the forward-looking statements will be achieved or will occur. Except as required by law, we undertake no obligation to update publicly any forward-looking statements for any reason, to conform these statements to actual results or to changes in our expectations.

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2025 Consumer Texting Behavior Report: Consumers Demand SMS Notifications and Conversations

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Consumers embrace SMS Marketing like never before, with 86% opting in and expectations for instant, tailored communication soaring.

SAN FRANCISCO, Jan. 9, 2025 /PRNewswire/ — EZ Texting, the leading text marketing platform for businesses of all sizes, released the 2025 Consumer Texting Behavior Report today. Now in its fourth year, the report underscores a remarkable trend: with a staggering 98% open rate, SMS has evolved from a communication tool to the cornerstone of audience engagement, driving immediate and meaningful interactions.

EZ Texting’s 2025 Consumer Survey results reveal consumers embrace SMS marketing like never before, with 86% opting in.

“Consumers are clear about their preferences: they want businesses to communicate with them through SMS,” said Punit Shah, Co-Founder and Chief Marketing Officer. “From promotional offers to providing customer support, customers now prefer SMS for its speed, delivery, and convenience above all other forms of communication, including social and email. Businesses that react to this trend will find themselves with positive customer engagement, and those that don’t are at risk of missing customer needs. Texting is no longer just a nice-to-have, it is now a must-have communication channel.”

Consumers Expect Texting for Every Business Need

The 2025 report reveals growing consumer reliance on SMS for appointment reminders, promotional updates, and customer support. Among the most striking findings:

86% of consumers now opt in for business texts, a 20% increase since 2021.79% of consumers are more likely to purchase when subscribed, increasing 21% from 2024.52% of consumers text businesses more often, a 31% increase over 2023.

SMS Marketing Drives Action & Builds Loyalty

Consumers are increasingly turning to SMS as their go-to communication channel with brands. Highlights include:

71% of consumers subscribe to texts without needing a prior purchase.47% share feedback via SMS, rising from 35% in 2024.63% of consumers text more overall, with 52% texting businesses, compared to 31% last year.

Consumers Demand Speed & Personalization

Consumer expectations for responsiveness are higher than ever:

57% expect businesses to respond within 15 minutes.67% show increased interest in products after receiving a text, an increase of 21% from 2024.49% purchase more often after receiving a text, underscoring the power of timely communication.

Survey Methodology

EZ Texting conducted the 2025 Consumer Texting Behavior Report to analyze consumer attitudes and behaviors related to SMS marketing.

Survey Timeframe: Nov. 1–Nov. 15, 2024Participants: 1,074 qualified respondents with personal mobile phones

About EZ Texting
Since 2004, EZ Texting has provided 230,000+ growing businesses and organizations with an effortless way to start text marketing—and powerful features and integrations to keep conversations going.

CONTACT:
Marco Raye
Content Marketing Manager
Email: mraye@eztexting.com

Journalists & Media
pr@eztexting.com

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SOURCE EZ Texting

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Kotak Life launches ‘Kavya’: AI-powered HR Assistant aimed at enhancing Employee Engagement and Experience

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MUMBAI, India, Jan. 9, 2025 /PRNewswire/ — Kotak Mahindra Life Insurance Company Ltd (“Kotak Life”) has unveiled Kavya, an advanced HR virtual assistant powered by generative AI, designed to enhance employee experience and engagement.

Kavya serves as a trusted companion to Kotak Life’s strong workforce, ensuring that employees are heard confidentially while fostering open communication and connection throughout their professional journey. By engaging in meaningful conversations, Kavya aims to support individual growth and strengthen Kotak Life’s commitment to creating a progressive and supportive work environment.

Ruchira Bhardwaja, Chief Human Resources Officer, Kotak Mahindra Life Insurance Limited, said, “Kavya marks a pivotal moment in our commitment to employee development and satisfaction. With this AI-powered solution, we’re not just modernising HR services – we’re building a more empathetic, accessible and responsive workplace where every employee feels valued and heard.”

Key Features of Kavya 

Confidentiality: Kavya ensures that all interactions and shared information are kept strictly confidential, prioritising employee privacy at all times.Dedicated Support: For new joiners to seasoned professionals, Kavya is there at every milestone in the journey at Kotak Life, offering assistance and guidance.Action: Employees can share feedback and concerns with Kavya, who actively works to implement meaningful changes.Open Communication: Kavya encourages employees to communicate freely, without hesitation, providing a judgment-free space for open dialogue.

About Kotak Mahindra Life Insurance Company Ltd.

Kotak Mahindra Life Insurance Company Limited (Kotak Life) is a 100% owned subsidiary of Kotak Mahindra Bank Limited (Kotak). Kotak Life provides world-class insurance products with high customer empathy. Its product suite leverages the combined prowess of protection and long term savings. Kotak Life is one of the fastest growing insurance companies in India with 322 branches across 152 cities and has covered more than 5 crore active lives as on 31st December 2024.

For further information, please contact:
Shazin Motorwala, 
Kotak Mahindra Life Insurance Company Ltd.,
+91 98332 40021, 
Shazin.Motorwala@kotak.com

Jimit Harde,
Kotak Mahindra Bank,
+91 99300 29645,
Jimit.Harde@kotak.com

Meenakshi Verma, 
The Good Edge,
+91 99875 68227, 
meenakshi@thegoodedge.com

 

View original content:https://www.prnewswire.com/in/news-releases/kotak-life-launches-kavya-ai-powered-hr-assistant-aimed-at-enhancing-employee-engagement-and-experience-302346904.html

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FusionIQ Celebrates a Breakthrough Year in 2024, Wins Trifecta of Industry Awards

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Wealthtech provider also appoints Sloan Shanahan as Chief Revenue Officer to drive further growth and innovation

WOBURN, Mass., Jan. 9, 2025 /PRNewswire/ — FusionIQ, a leader in the delivery of cloud-based wealth management solutions, announced today that it achieved significant milestones in 2024, further establishing itself as a key innovator in wealthtech. This marks a pivotal moment in the company’s mission to make digital wealth transformation easy for financial advisors and institutions.

From industry awards to new partnerships and thought leadership to significant product advances, FusionIQ has emerged as a leader in the democratization of wealth as financial advisors and institutions look to fintechs to keep pace with the rapid acceleration of digital transformation in financial services.

Among the Notable Achievements in 2024:

Pre-Integrated Platforms: Leveraging the power of the cloud-native FusionIQ One platform, FusionIQ launched a suite of pre-integrated platforms to make digital wealth transformation easy, fast, and cost-effective for financial advisors and institutions. These platforms included FIQ Journey, the first dual journey platform for financial institutions integrating hybrid digital advice and self-directed investing in a single seamless investor experience, and the groundbreaking FIQ Wallet, the first digital wealth management solution for wallet companies, a significant leap forward in the convergence of wealth management and payment.Strategic Partnerships: The company announced key partnerships with leading financial institutions, including groundbreaking collaborations with OnPoint Community Credit Union and Kinecta Federal Credit Union, expanding access to digital investment services for OnPoint’s 581,000-plus members in Oregon and Southwest Washington, and Kinecta’s more than 270,000 members in California, New York, New Jersey, and Florida.Recognition in Banking Innovation: FusionIQ set the standard for innovation among wealthtech providers in 2024, winning Best-as-a-Service Solution for Wealth Management at the prestigious 2024 Banking Tech Awards USA in May, Best Wealth Management Solution by Vendor (Overall) at the Global BankTech Awards 2024 in September, and Best Digital Solution Provider – WealthTech – Personalization and User Experience at the Banking Tech Awards 2024 in December.SOC 2 Type II Compliance: FusionIQ successfully achieved SOC 2 Type II compliance, demonstrating its commitment to cybersecurity leadership and reinforcing trust with its growing client base.Thought Leadership: On topics ranging from cybersecurity to digital transformation in wealth management, FusionIQ advanced industry knowledge by contributing to 20 thought leadership articles, op-eds, and industry roundtables, establishing the company as a trusted voice in wealth management innovation.

With these achievements, FusionIQ continues to redefine the wealth management experience for institutions and investors across the industry.

Strengthening the C-Suite For Future Growth

In the second half of the year, FusionIQ made strategic leadership appointments to drive its continued growth trajectory. Eric Noll was appointed Chief Executive Officer after successfully completing a significant new fundraising round in October. That same month, Pete Chiccino was named Chief Operating Officer.

In December, Sloan Shanahan joined the executive team as Chief Revenue Officer (CRO), bringing a wealth of expertise in strategic partnerships, sales enablement, and market expansion. Ms. Shanahan has a proven track record of building and leading high-performing teams across top-tier consulting and technology organizations. Her vision aligns perfectly with FusionIQ’s goal of scaling operations and delivering innovative solutions to empower financial institutions in a rapidly evolving digital landscape.

“I’m thrilled to join FusionIQ at this pivotal time,” she said. “The company’s dedication to redefining wealth management through innovation and collaboration is inspiring. I look forward to working with the team to drive measurable business outcomes and forge enduring partnerships across the industry.”

Looking Ahead to 2025

Building on its momentum, FusionIQ is poised to accelerate its growth trajectory in 2025. With its strengthened leadership team and proven track record of success, FusionIQ is well-positioned to lead the next wave of digital transformation in wealth management.

About FusionIQ

FusionIQ makes it easy for financial advisors and institutions to be digital wealth leaders. The cloud-native all-in-one FusionIQ One platform has four modules – Hybrid Digital Advice, Self-Directed Investing, Digital Marketplace, and finTAMP – making digital transformation hassle-free. FusionIQ One powers a range of easy-to-implement products, including FIQ Freedom, FIQ Journey, FIQ Market One, FIQ TAMP+, and FIQ Wallet, making it easy for credit unions, banks, broker-dealers, family offices, RIAs, wallet providers, and asset managers to scale, delivering the digital experience clients and advisors want and the seamless workflows and process automations they need for organic growth. With white-label integrations complete in as little as six weeks, it’s easy to see why FusionIQ One’s integrated multi-custodian platform is quickly becoming the digital solution of choice for advisors and institutions. To learn more, please visit: https://fusioniq.io

Media Contact
Elizabeth Shim
Haven Tower Group
424 317 4861
eshim@haventower.com 

 

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SOURCE FusionIQ

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