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RICOH Hong Kong announces grand opening of the “MITS” IT managed services center

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Integrating Ricoh’s AI Technology to provide all-inclusive IT and equipment support

Deepening the DaaS solution to offer more flexible solutions for customers

HONG KONG, Aug. 2, 2024 /PRNewswire/ — Ricoh Hong Kong officially announces the launch of its upgraded “MITS” comprehensive professional technical and equipment support service based on Ricoh’s AI system. Integrating the Group’s 7×24 Regional Operation Center, it provides full-time network management services and support. Furthermore, Ricoh has deepened its all-in-one “DaaS (Device-as-a-Service) solution”, providing enterprises with flexible and convenient computer equipment, technical support and professional IT management. DaaS empowers enterprises to focus on business expansion and unlocking new market opportunities.

Leveraging its expertise in smart office technologies, Ricoh has adopted the international security management system standard ISO 27001 certification, ensuring the security of enterprises’ important data. Ricoh has also committed to providing a wide range of innovative solutions, focusing on network defense and keeping up with the development of AI. This initiative aims to improve the network security level for enterprise customers, while integrating AI systems to achieve more efficient digital business development.

“Artificial intelligence (AI) has become a mainstream development direction,” said Mr. Ricky Chong, Managing Director of Ricoh Hong Kong. “We have been dedicated to developing AI technologies in recent years, with the aim of helping our colleagues enhance their work efficiency. Our ‘MITS’ IT Managed Services Center is equipped with AI-powered analysis and monitoring capabilities, which will elevate the cybersecurity and overall technological efficiency of small and medium-sized enterprises. With the upgrade to our MITS+ service, we hope to enable Hong Kong’s small and medium-sized enterprises to focus on business expansion with confidence, even in the face of limited resources and IT personnel.”

Ricoh Comprehensively Upgrades MITS to Provide Professional IT Support

As the digital era evolves, enterprises require the latest computer equipment and IT technologies to capture opportunities and run their operations effectively. Ricoh’s upgraded MITS+ service integrates the company’s self-developed “Large Language Model” and “Retrieval-Augmented Generation” intelligent work assistants into the system, adding enterprise customer information to the AI system. This allows MITS+ engineers to quickly obtain customer device information and provide efficient professional IT support to enterprises. Customers only need to notify Ricoh through the MITS app, service hotline, or WhatsApp, and the professional MITS team will be quickly dispatched to provide technical support. Based on internal data, over 90% of our customers received assistance from our professional technical personnel within 30 minutes.”

Furthermore, MITS+ provides unlimited remote services and comprehensive monitoring for enterprise customers. When the system detects potential issues, it will automatically create a service request; the technical team will then directly contact the customer and provide remote support to promptly resolve the IT issue. Customers can also schedule field service from the MITS team to quickly address any IT-related issues. The MITS+ service provides customers with monthly reports, tracking key indicators such as disk usage, computer hardware specifications, and system status, helping customers to optimize processes, demonstrate value, and make informed IT decisions.

Teaming up with partners: launching a one-stop professional “DaaS Program” equipment supply model to build smart workplaces

In addition of providing comprehensive “MITS+” professional IT technical support, Ricoh has partnered with leading companies across various industries. They include Asia’s top cybersecurity firm Blackpanda, and global leading communication technology company Cisco, to provide enterprises with flexible, intelligent, and high-quality computer equipment, as well as highly-secure network management.

Furthermore, Ricoh has also launched a one-stop professional “DaaS (Device-as-a-Service) Solution” equipment supply model with various leading companies, including the pioneering “Mac™ + MITS DaaS Program” and the acclaimed “Windows™ + MITS DaaS Program”. Ricoh has also introduced the new “Samsung + MITS DaaS Program” as part of “Windows™ + MITS DaaS Program. These programs provide enterprises with the most suitable equipment leasing services, as well as comprehensive “MITS” professional technical and equipment support trial services, to help create smart workplaces. Enterprises can now flexibly rent the latest models of Apple Mac™ Books or Windows™ devices by subscribing to a monthly service to enjoy the benefits of using the latest equipment and technologies. After using the trial services, customers can elect to fully upgrade to the comprehensive “MITS+” professional IT technical and equipment support service, without having to worry about software upgrades and maintenance. The MITS team will provide regular maintenance and equipment replacement to ensure that employees always have high-performance computer support for their work.

About Ricoh Hong Kong Limited

Established in 1963, Ricoh Hong Kong Limited focuses on digital services and office solutions. Entering the era of digital transformation, Ricoh’s Four Areas of Expertise include Hybrid Workplace, Digital Workflow & Automation, Cloud & IT Infrastructure, and Cybersecurity. Ricoh has been actively advocating corporate evolution in recent years, accompanied by digital services and four customer values: Simplifying Complexity, Uncovering Hidden Opportunities, Overcoming Obstacles, and Embracing Diversity, bringing people and technology together, so companies can focus on forward.

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YesWelder’s Firstess DP200: Redefining Welding for Everyone

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NEW YORK, Sept. 20, 2024 /PRNewswire/ — YesWelder has solidified its reputation as a leader in the welding industry with the introduction of its latest innovation—the Firstess DP200. This multi-process welding machine is designed to be accessible for both seasoned professionals and complete beginners, significantly lowering the barriers to entry for welding. Thanks to its intuitive design and user-friendly features, even those with no prior experience can get started with ease. These innovations have earned the DP200 widespread acclaim, with its success echoed in an outstanding crowdfunding campaign that shattered expectations.

Introducing the YesWelder Firstess DP200

The Firstess DP200 equipped with cutting-edge features like the YesWelder PulseFlex™ System and AdaptivePulse™ technology, with its 200A power output and dual voltage capability (120V/240V), the DP200 is adaptable to any environment, from home garages to professional workshops. The 7-inch screen provides optimal visibility, featuring adjustable brightness and multi-angle viewing for easy operation even in low-light conditions. These features, combined with its IntuiWeld™ UI, make the DP200 intuitive and user-friendly, whether you’re a beginner or an experienced welder.

Crowdfunding Success

The launch of the Firstess DP200 on Kickstarter has been a resounding success. From the moment it went live, the welding community rallied behind the campaign, drawn in by the machine’s powerful capabilities and competitive pricing. In just five hours, the DP200 crossed the $1 million mark in sales—a remarkable achievement that underscored the demand for high-quality, affordable welding equipment. The overwhelming response from backers demonstrates the growing excitement around the DP200 and its potential to transform the welding experience for a wider audience. As of today, the campaign has raised over $2.4 million.

YouTube Creators Amplify the Buzz

From seasoned welders to hobbyists, Many of these creators have shared in-depth reviews, tutorials, and demonstrations of the DP200, highlighting its impressive features and capabilities.YouTubers have praised the Firstess DP200 for its ease of use, versatility, and precision. The PulseFlex™ and AdaptivePulse™ technologies have been singled out for their ability to provide fine-tuned control, making even complex welding tasks more manageable. The intuitive interface and large display have also been widely appreciated, with creators noting how these features make the machine accessible to welders of all skill levels.

 

These reviews have not only showcased the DP200’s performance but have also played a crucial role in building trust and excitement around the product. For potential buyers, seeing real-world feedback from trusted influencers has reinforced the machine’s value and capabilities.

Community-Driven Development

The Firstess DP200 is more than just a welding machine—it’s a testament to YesWelder’s commitment to its community. From initial concept to final testing, the development of the DP200 was guided by real-world feedback from welders. This collaborative approach ensured that the machine addresses the actual needs of users. Many of its thoughtful, user-friendly features—such as software upgradability, the ability to store up to 50 custom parameter sets with detailed notes (MIG/MAG), and comprehensive accessory options—are direct responses to suggestions from the welding community.

This focus on user input ensures that the DP200 not only meets expectations but exceeds them, offering a solution that feels tailor-made for welders. YesWelder’s dedication to blending innovation with affordability sets it apart, making the DP200 a true game-changer for anyone looking for a versatile and reliable welding solution.
 The DP200 goes beyond being just a tool—it’s part of YesWelder’s vision to open up the world of welding to more people, making the craft accessible and enjoyable for everyone.

At YesWelder, we believe welding is more than a skill—it’s a way to create, to build, and to connect. By breaking down barriers, we’re inviting more people to experience the joy and satisfaction that welding brings. Whether you’re just getting started or ready to level up, the Firstess DP200 is here to help you take that next step. Ready to make your mark? Stay Cool, Weld Hot.

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SOURCE YesWelder

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Yardi Aspire LMS Introduces Self-Service Course Catalog to Enhance Client Experience

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New feature allows Aspire administrators to review and select Yardi-authored training courses directly to their university

SANTA BARBARA, Calif., Sept. 20, 2024 /PRNewswire/ — Yardi® Aspire is thrilled to introduce its self-service course catalog, a new feature that allows Aspire Plus and Aspire Premium clients to manage Yardi-authored training courses directly within their company university.

 

 

Now clients can review, search and manage, instantly copying courses from within their university. Allowing clients on-demand access to the catalog of courses streamlines the process of acquiring the content they need.

“The self-service catalog empowers our clients by removing the need to take time to create cases for content requests,” said Patty Evans, industry principal for Yardi Aspire. “They now have direct access to manage and add the training they need, when they need it, without added steps.”

Key benefits of the new self-service course catalog:

Enhanced catalog visibility: Clients can browse the full Aspire course catalog, accessing detailed descriptions, learning objectives and course durationsImmediate access to new courses: New and recently updated courses are instantly available, helping clients keep training programs currentAdvanced search filters: With options to search by roles, skills, keywords, tags and duration, clients can easily identify training content that addresses specific business needs or skill gapsEffortless Yardi software training integration: Aspire makes it simple to incorporate Yardi software training with new implementationsFull control over course status: Clients can customize course privacy settings during the copy process, ensuring the content is visible to the appropriate roles within their team

“We are always focused on evolving our platform to make life easier for our clients. This new feature puts them in control, making it faster and simpler to customize their training offerings,” Evans said.

With this self-service functionality, Aspire enables clients to gain instant access to vital training resources as they become available and as client needs arise. Contact us today to schedule a demo and explore the self-service catalog.

About Yardi

Celebrating its 40-year anniversary in 2024, Yardi® develops industry-leading software for all types and sizes of real estate companies across the world. With 9,500 employees, Yardi is working with our clients to drive significant innovation in the real estate industry. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.

Photo: https://mma.prnewswire.com/media/2510438/Yardi_Aspire.jpg
Logo: https://mma.prnewswire.com/media/737275/Yardi_Logo.jpg

 

 

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SOURCE Yardi

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Asymbl, Inc. Announces Inclusion in Salesforce’s Agentforce Partner Network with Asymbl Recruiter Agent

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Customers can automate and stream staffing and recruitment workflows through Asymbl Recruiter Agent for Agentforce 

AUSTIN, Texas, Sept. 20, 2024 /PRNewswire/ — Asymbl, Inc. today announced they have joined Salesforce’s Agentforce Partner Network , a global ecosystem of partners building new third-party agents and agent actions for Agentforce accessible through the Salesforce AppExchange. With Asymbl’s Recruiter Agent, customers can leverage intelligence and automation to streamline the recruiter workflow for greater success, accelerating candidate identification, creating job descriptions effortlessly, scheduling interviews seamlessly, summarizing interview feedback, and optimizing speed to placement. By automating these time-consuming tasks, recruiters can focus on what they do best—building meaningful interactions with candidates and hiring managers, rather than being bogged down by administrative work.

Agentforce is a suite of autonomous AI agents designed to support humans by automating tasks across various industries, enhancing efficiency, and scaling operations. The Agentforce Partner Network enables Agentforce to plan, reason and perform tasks by integrating with a broad range of technology and data providers, enabling them to execute complex actions on behalf of users.

Asymbl’s agent action for Agentforce can be integrated into the customer’s existing Salesforce agents in Agent Builder or discovered on Salesforce AppExchange, the leading enterprise cloud marketplace.

With the announcement of the Agentforce Partner Network, businesses have access to more than 20 agents and agent actions, leveraging partners’ purpose-built technology and domain expertise. Partner-built agents enable faster deployment of pre-built solutions, reducing both development time and costs, while extending the value of the tools businesses already rely on.

Customers can expedite time to placement and optimize the recruiter workflow through Asymbl Recruiter Agent’s agent actions. Key features include:

Intelligent Candidate Identification: Powered by Agentforce and Salesforce Data Cloud, Asymbl Recruiter Agent leverages results from partner applications for traditional resume matching and goes further by analyzing interactional data from an extensive range of data points and past interactions with candidates and hiring managers to rapidly identify the best-fit candidates.

Effortless Job Description Creation: Quickly generate, refine, and share job descriptions based on existing data and hiring manager preferences, saving valuable time that would otherwise be spent drafting descriptions manually.

Autonomous Interview Scheduling: Schedule interviews with candidates seamlessly with real-time availability, minimizing the usual back-and-forth involved in coordinating schedules.

Comprehensive Interview Feedback Summaries: Generate detailed summaries from the interviewer’s feedback in seconds, enabling recruiters to make faster and more informed hiring decisions.

With these capabilities, Asymbl Recruiter Agent’s agent actions accelerate the entire recruiter workflow, making it more efficient and effective for staffing firms and corporate recruiters looking to optimize their workflows and achieve faster placements.

“I’ve been part of the Salesforce ecosystem for 20 years and have worked in the talent management, staffing, and recruitment industries for just about as long. I’ve never experienced a more exciting moment for growth, innovation, and immediate impact,” said Brandon Metcalf, CEO and Founder of Asymbl, Inc. “The energy around AI today, coupled with the groundbreaking advancements and impact we’re achieving through our collaboration with Salesforce, is driving immediate and transformative change in staffing and recruiting. With Agentforce, we are moving into the third wave of AI where intelligent agents are not just a concept—they are here, and they are reshaping how we work and succeed.”

“By partnering with Asymbl, we gain the flexibility to adapt and lead in a competitive market, ensuring our strategies are both innovative and future-proof,” said Rob Lowry, Chief Delivery Officer at Apex Systems. “The collaboration between Asymbl and Salesforce has been important to Apex. Asymbl being an initial partner in the Agentforce Partner Network highlights their commitment to pushing the boundaries of recruitment technology. We’re excited about the Asymbl Recruiter Agent and its potential to simplify recruitment, accelerate hiring decisions, and enhance our ability to deliver value to clients.”

“Salesforce’s leading partner ecosystem is at the forefront of the AI enterprise, where humans and AI come together through autonomous Agents and Agent Actions,” said Brian Landsman, EVP, Global Technology Partners, Salesforce. “These latest innovations boost scale, efficiency, and satisfaction across a variety of use cases, while enabling Agents to execute complex tasks across an organization’s technology stack. We look forward to seeing our customers take full advantage of these and experience better business outcomes.”

Asymbl Recruiter Agent is available to be previewed here.    

Additional Resources

Follow Asymbl, Inc. on LinkedInFollow Salesforce on LinkedIn and XCheck out the AppExchange Agentforce CollectionLearn more about Salesforce unveiling of Agentforce

Salesforce, Salesforce Agentforce Partner Network, Agentforce, Salesforce Data Cloud and others are among the trademarks of Salesforce, inc.

About Asymbl, Inc.

Asymbl, Inc. is an innovative technology company within the Salesforce ecosystem, driving transformative growth through its two core brands. Asymbldelivers cutting-edge staffing and talent management software to optimize recruitment workflows, while Blueprint Advisory provides strategic advisory, consulting, and managed services to help organizations navigate digital transformation and maximize their Salesforce investments.

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SOURCE Asymbl, Inc.

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