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Prepared Unveils New Two-Way Audio Translation to Save Valuable Time on Non-English 911 Calls

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NEW YORK, Aug. 1, 2024 /PRNewswire/ — Prepared, the leading AI platform built to revolutionize emergency communications, announces the upcoming launch of two-way audio translation, a lifesaving audio feature for non-English 911 calls.

Prepared wants 911 call centers to instantly benefit from this audio capability without switching their existing call-handling systems.

With the initial release of two-way audio translation this fall, 911 calls in Spanish will automatically translate to English text for the call taker. Conversely, call takers can type responses in English, which will automatically translate to Spanish and be spoken back to the caller through an AI-generated voice feature.

Between 350 and 430 languages are spoken in the United States, making it one of the most linguistically diverse countries in the world. While 78 percent of the U.S. population speaks English (260 million people), 13 percent speaks Spanish (42 million people), which is why Prepared will start with Spanish, then add more languages post launch.

Today, a 911 call taker must conference in a third-party translator and wait for them to join the call, which wastes precious time during an emergency. With Prepared’s new two-way audio translation functionality, any of the 5,700 Public Safety Answering Points (PSAPs) that take 911 calls across the United States can use it without changing call-handling systems. 

“The Prepared team created the first two-way audio language translation bot that acts like a live interpreter,” said Michael Chime, CEO and co-founder of Prepared. “This audio feature can drastically reduce the friction experienced by call takers when dealing with a non-English emergency call. We want call centers to instantly benefit from this capability without switching their existing call-handling systems.”

Prepared currently offers text translation for incoming and outgoing SMS messages in more than 140 languages, as well as the translation of the transcript of a 911 audio call in real-time for more than 30 languages. However, with the new two-way audio translation and transcription functionality, 911 call takers gain full visibility and situational clarity about what the caller said.

“Approximately half of our non-English-speaking 911 callers hang up due to confusion while we play a game of phone tag with a language translation service that can take up to five minutes,” said Anthony Mignogna, Chief of Communications at Delaware County Emergency Services (Philadelphia) and Adjunct Instructor at the Association of Public-Safety Communications Officials (APCO). “Once we’re up and running with the new two-way audio translation technology from Prepared, we can reduce those hang ups and send people the help they need.”

With third-party translators sometimes taking several minutes to join a call after a request, it’s nearly impossible to process urgent non-English 911 calls according to standards. The National Fire Protection Association’s (NFPA) Standard for Emergency Services Communications is that urgent 911 calls should be processed in 60 seconds or less, 90 percent of the time, from the moment the call is answered until emergency resources are alerted.

Two-way audio translation is Prepared’s latest feature that will be available commercially for 911 call centers this fall. It follows on the heels of the company’s Emergency SOS Live Video integration with Apple® that enables iPhone® users to share 911 call context through live streaming, recorded video, photos and texts. During a 911 call, dispatchers simply send a request for the iPhone caller to share live video or media from the camera roll over a secure connection, which makes it easier and faster to get help. The new feature launches with the release of iOS 18 for iPhone in September. 

“Launching both two-way audio translation and Emergency SOS Live Video this fall are two more examples of our mission at Prepared to use assistive-AI and video technology to put more powerful tools in the hands of emergency responders,” said Chime. “Our team is highly motivated to wake up each day and build tools that help PSAPs save lives. It’s what keeps us going.”

Prepared will preview two-way audio translation and Emergency SOS Live Video for iPhone in Booth #1647 at APCO 2024 in Orlando, Fla. from Aug. 4-7.

About Prepared
Prepared is a leading provider of mission-critical multimedia and text to public safety agencies and the pioneer of assistive 911 technology. The company’s flagship product, Prepared Assist, is an AI-powered, assistive 911 platform that introduces and synthesizes next-generation data to increase call-taking and dispatch efficiency. Since its founding in 2019, the company now partners with 1,000 agencies in 49 states that protect 97 million people. In the process, it has raised more than $30 million in venture funding from leading investors, including Andreessen Horowitz (a.k.a., a16z), M13 and First Round Capital. For more information, visit Prepared911.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/prepared-unveils-new-two-way-audio-translation-to-save-valuable-time-on-non-english-911-calls-302212947.html

SOURCE Prepared

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Virtusa Earns 2024 Great Place to Work® Certification™ for Third Consecutive Year

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SOUTHBOROUGH, Mass., Dec. 23, 2024 /PRNewswire/ — Virtusa Corporation, a global leader in digital business strategy, digital engineering, and IT services, is proud to announce its 2024 Great Place to Work® Certification™ for the third consecutive year. This recognition spans seven countries – India, USA, Canada, UK, UAE, Australia, and Singapore – and underscores Virtusa’s dedication to fostering a High-Trust, High-Performance workplace culture globally.

The certification is based on rigorous employee feedback, with Virtusa achieving an impressive Trust Index™ score of 79% and an Employee Net Promoter Score (eNPS) of 73%. Notably, 81% of employees agreed with the statement, “Taking everything into account, I would say this is a great place to work.”

Key areas of improvement over the past year include professional development, equal treatment, making a difference, and creating a welcoming environment.

“We are incredibly honored to receive the Great Place to Work® Certification™ for the third consecutive year,” said Lori Mullane, Chief People Officer at Virtusa. “This recognition reflects our unwavering commitment to creating an inclusive and empowering workplace where employees feel valued, supported, and inspired to achieve their best. Investing in a culture of trust, collaboration, and growth enables our teams to deliver exceptional value to our clients and communities.”

Virtusa’s commitment to professional development, diversity, and well-being reflects its efforts to build a supportive and inclusive environment. With industry-leading initiatives like Engineering IQ for career progression, robust upskilling programs, and a focus on belonging and fairness, Virtusa has created a culture where employees can thrive.

The Certification is a testament to Virtusa’s leadership in workplace culture, which supports over 30,000 employees globally. As the company continues to grow, its mission remains steadfast in providing a High-Trust, High-Performance environment that drives innovation, collaboration, and employee satisfaction.

For more information about Virtusa’s workplace culture and career opportunities, visit https://www.virtusa.com/careers.

About Great Place to Work®
Backed by 30 years of data, Great Place To Work is the global authority on workplace culture. Through its proprietary For All™ Model and Trust Index Survey, it gives organizations the recognition and tools to create a consistently positive employee experience. Its mission is to help every place become a great place to work for all, driving business growth, improving lives, and empowering communities. Through globally recognized and coveted Great Place To Work Certification and highly competitive Best Workplaces™ Lists, Great Place To Work enables employers to attract and retain talent, benchmark company culture, and increase revenue. Its platform enables leaders to truly capture, analyze and understand the experience of every employee, and compare outcomes with data collected from more than 100 million employees in 150 countries worldwide.

About Virtusa
Virtusa Corporation provides digital engineering and technology services and solutions for Forbes Global 2000 companies across industries, including financial services, healthcare, telecommunications, media, manufacturing, and technology. With a foundation in digital engineering, Virtusa empowers enterprises to navigate digital transformation, driving operational efficiency and measurable outcomes. Leveraging its Engineering First approach, Virtusa partners with organizations to tackle complex challenges, delivering solutions that ensure resilience and competitive advantage.

Virtusa is a registered trademark of Virtusa Corporation. All other company and brand names may be trademarks or service marks of their respective holders.

Media Contact: 
Paul Lesinski
Edelman
(971) 226-5299 
paul.lesinski@edelman.com 

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View original content:https://www.prnewswire.co.uk/news-releases/virtusa-earns-2024-great-place-to-work-certification-for-third-consecutive-year-302337841.html

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DogeRide Unleashes a New Era of Pet-Friendly Ridesharing in Denver

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DogeRide, Denver’s newest and most innovative ridesharing service, is proud to announce the official launch of its pet-friendly hailing app in Denver, CO Metro Area.

DENVER, Dec. 23, 2024 /PRNewswire-PRWeb/ — DogeRide, Denver’s newest and most innovative ridesharing service, is proud to announce the official launch of its pet-friendly hailing app.

“We wanted to create a ridesharing service that embraces that spirit, providing a solution for dog lovers who want their furry companions to be part of their daily lives. DogeRide is more than a rideshare; it’s a celebration of Denver’s dog-friendly culture.”

Designed to bring convenience and joy to pet lovers, DogeRide allows drivers to ride with their dogs as companions while welcoming riders to travel with their furry friends. With Denver being one of the most dog-friendly cities in the country, this service is set to revolutionize how residents and their dogs move around town.

DogeRide aims to address a growing demand for pet-friendly transportation. Riders no longer have to worry about leaving their four-legged friends behind or struggling to find a rideshare that accommodates their pets. The DogeRide app allows seamless booking and ensures all participating drivers are comfortable with canine passengers.

To ensure a safe and pleasant ride, dogs must weigh under 80 pounds and be on a leash or in a crate during the journey.

Denver is a city that thrives on community and outdoor adventures, and dogs are a huge part of that lifestyle,” said Phil Warfield and Divine Tumenta, both Co-founders of DogeRide. “We wanted to create a ridesharing service that embraces that spirit, providing a solution for dog lovers who want their furry companions to be part of their daily lives. DogeRide is more than a rideshare; it’s a celebration of Denver’s dog-friendly culture.”

The app’s user-friendly interface allows riders to indicate when they’re bringing a dog along, ensuring that drivers are prepared for their canine co-pilots. Additionally, all DogeRide drivers are trained to prioritize safety and comfort for both human and canine passengers. From trips to the vet or park to daily commutes, DogeRide is committed to making every journey tail-waggingly fun and hassle-free.

DogeRide also offers unique features tailored to the needs of dog owners and pet-loving drivers. Drivers are encouraged to bring their dogs along for companionship while working, creating a warm and welcoming atmosphere for riders. This innovative approach not only enhances the drivers’ experience but also provides riders and their dogs with a sense of familiarity and connection.

“DogeRide is the ultimate ridesharing service for dog lovers because we’ve designed it with the needs of Denver’s vibrant pet-owning community in mind,” said Chad Harris, Co-founder of DogeRide. “Whether you’re heading to the dog park, running errands, or going on an adventure, DogeRide ensures your furry friend can come along for the ride. We’re thrilled to be part of Denver’s pet-friendly ecosystem.”

DogeRide’s mission is to create a safe, reliable, and dog-inclusive transportation option that reflects the unique lifestyle of Denver residents. As part of its commitment to the community, DogeRide plans to partner with local animal shelters and pet organizations to support adoption events and promote responsible pet ownership.

DogeRide is now available for download on iOS and Android devices. For more information, visit www.dogeride.com.

Media Contact

Nick Dell, DogeRide Technologies Inc, 1 7207817533, support@dogeride.com, https://www.dogeride.com/ 

View original content:https://www.prweb.com/releases/dogeride-unleashes-a-new-era-of-pet-friendly-ridesharing-in-denver-302337029.html

SOURCE DogeRide Technologies Inc

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Omnis Investments Limited Extends Relationship with SS&C

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WINDSOR, Conn., Dec. 23, 2024 /PRNewswire/ — SS&C Technologies Holdings, Inc. (Nasdaq: SSNC) today announced that Omnis Investments Limited has extended its transfer agency relationship with SS&C. The contract services Omnis’s range of mutual funds, which invest across several asset classes and regions.

With more than GBP10 billion of assets under management, Omnis is one of U.K.’s largest asset managers and works closely with clients of The Openwork Partnership, a network of 4,200 financial advisers across the country. Omnis also collaborates with 2plan wealth management, a leading wealth management firm in the U.K.

“SS&C is a long-term valued partner to Omnis, and we are looking forward to continuing our work together on ways to enhance the experience of our clients and achieve our goals,” said Simon Harris, Chief Operating Officer at Omnis. “Together with SS&C, we are committed to providing a high standard of service to all of our clients and evolving our digital service offering.”

“We are pleased to extend our valued long-term relationship with Omnis,” said Spencer Baum, Managing Director Head of Client Management, SS&C GIDS. “SS&C is committed to delivering exceptional omnichannel servicing and support to all customer types.”

Learn more about SS&C’s Global Investor and Distribution Solutions here.

About Omnis Investments Limited

Omnis Investments manages over GBP10 billion in assets, working as part of The Openwork Partnership, a network of 4,200 financial advisers across the country helping people look forward with confidence and optimism. Omnis has a range of funds and strategies across the full risk/return spectrum, managed by leading investment managers. The Omnis funds are only available through advisers of The Openwork Partnership and 2plan wealth management.

About SS&C Technologies

SS&C is a global provider of services and software for the financial services and healthcare industries. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices around the world. Some 20,000 financial services and healthcare organizations, from the world’s largest companies to small and mid-market firms, rely on SS&C for expertise, scale and technology.

Additional information about
SS&C (Nasdaq: SSNC) is available at www.ssctech.com.

Follow SS&C on Twitter, LinkedIn and Facebook.

View original content to download multimedia:https://www.prnewswire.com/news-releases/omnis-investments-limited-extends-relationship-with-ssc-302338222.html

SOURCE SS&C

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