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Quizlet’s State of AI in Education Survey Reveals Higher Education is Leading AI Adoption

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Despite reported benefits of AI adoption, stark differences between high school and higher education adoption emerge

SAN FRANCISCO, July 15, 2024 /PRNewswire/ — Global learning platform Quizlet today launched its second annual State of AI in Education report, which explores AI implementation, perception, and impact from both U.S. students’ and teachers’ perspectives.

Key findings include:

82% of college students say they’ve used AI technologies, compared to 58% of high school students, and students are now near even with teachers in adoption (67% vs. 66%)Two-thirds of high school and college teachers say they use AI technology for educationStudents who use AI technology for school use it to do research (46%), to summarize or synthesize information (38%), and to generate study guides or materials (31%)Students studying three or more hours a night during the school year are more likely than their counterparts to say AI technologies have positively impacted their efficiency (62%), learning support (60%), and creativity and critical thinking (53%)Students are more likely than teachers to say AI creates a more equitable education system (41% of students vs. 33% of teachers)48% of high school students say they’re not sure if they will use AI technologies to help prepare for college applications or standardized tests like the SATs and ACTs — only 7% of students have done so already

Higher Education is Leading the AI Charge

This academic year marked the first full year that students, teachers, and administrators had access to generative AI solutions – and it’s clear that some students have been quicker to adopt this technology than others. More than four out of five (82%) higher education students have used AI technologies compared to just 58% of high school students. More college students also report that their institutions have established a code of conduct regarding AI use compared to high school students (41% vs. 18%).

“College students are adopting AI at a rapid pace, illustrating that this technology isn’t a trend but rather a profound shift in how they learn and engage with curriculum,” said Meghann Lomas, Sr. Director of Product at Quizlet. “Students want to use AI responsibly, and guidance from educators and administrators, along with the edtech companies building these solutions, can help them.”

Survey findings also indicate that high school teachers are more likely to be approached by their students with permission-based AI questions (67% vs. 52%). In contrast, college teachers are much more likely to get questions about proper use cases (59% vs. 40%). This data indicates that many students are cognizant of how and when they use AI, which may contrast with some initial concerns that students would use this technology without question.

Higher ed’s adoption of AI translates to outcomes and compared to high school students, more higher ed students report AI technologies have had a higher positive impact on efficiency: (63% vs. 53%), learning support (59% vs. 52%) and access to personalized learning or study materials (52% vs. 49%).

When it comes to the positive impact of AI on students, educators see different results: high school teachers report that the number one impact of AI on their students’ overall learning experience is that students are more confident (58%), while higher education professors report that the number one impact is that students learn new concepts faster (49%).

Despite greater adoption in higher education, when asked how AI is reshaping education, more than half of high school teachers and higher education professors (52%) feel positive or neutral about the technology’s impact on learning.

The AI Hype Gives Way to More Tempered Expectations

The State of AI in Education report shows that teachers are more tempered in their optimism about AI’s potential to impact education this year compared to last year.

“The introduction of generative AI in education sparked a variety of hopes and fears for education,” said Lomas. “The data shows that while AI has proven to help support student effectiveness and develop personalized learning resources, it hasn’t yet prompted the changes many people were concerned about—like replacing the vital role our educators play in students’ lives.” 

When it comes to the future of education for teachers, 38% say AI will have a positive impact—down from 51% in 2023. While teachers say that AI has made their students more confident (51%) and has helped them learn concepts faster (49%), confidence in impact to pandemic learning losses have been tempered. 36% of teachers indicate that AI will somewhat or greatly help address learning loss caused by the pandemic, compared to 48% in 2023.

Further, only 28% of high school and college teachers said AI technologies positively impacted their students’ overall learning experience, while 46% of students reported the same. This number is nearly flat year over year; in 2023, 47% of students reported that AI technologies positively impacted their learning experience.

“Both students and teachers report that AI hasn’t yet resulted in a massive sea change for education,” said Lomas. “But more incremental changes are actually a good sign. It means that the most important stakeholders in education, teachers and students, have a better understanding of how to deploy AI in a practical way, which builds on the foundation of education.”

This even-handed outlook could be attributed to the real-life challenges of leveraging and applying AI in education. While the 2022-2023 academic year was focused on many potential applications and eventual iterations of AI, the 2023-2024 academic year provided the opportunity for educators and students to engage with this technology more deeply, understanding its limitations and constraints.

Gaps Remain in AI Guidance and Regulation

Only seven states have issued guidance on how to approach AI in education. Ambiguous or nonexistent guidelines on AI usage in the classroom are a primary concern for teachers, who listed a lack of oversight as a top three concern (49%) for AI in education.

In 2024, 69% of respondents say their school has not yet established a code of conduct or an advisory for AI technology – down slightly from 72% of respondents saying the same in 2023. When asked who they would trust to create guidelines for fair and safe use of AI in education, students and teachers said schools and school districts (65%), state and/or federal governments (34%), and technology companies (31%) are the three most trusted groups.

“A reliable framework for AI use is necessary to ensure we’re applying this technology responsibly and thoughtfully,” said Maureen Lamb, Dean of Academic Technology and Innovative Pedagogy at The Ethel Walker School. “Clear guidelines help educators and students build a dynamic learning environment that plays to AI’s strengths in supporting learning outcomes.”

Many teachers are now taking it upon themselves to discuss proper AI use with their students. Nearly half (49%) of students say their teachers have talked to them about AI usage for school, up significantly from 37% in 2023. Additionally, almost half (49%) of respondents who believe AI impacts equity in education point to teacher adoption of these technologies as an equity driver.

“Teachers play an important role in bringing students into the world of AI, but it takes a collective effort to ensure that students have equitable access to these technologies,” said Lomas. “Support from school systems and districts as well as public and private sector organizations is critical to both supporting teachers and successfully integrating AI into education.”

To learn more about this and other topics that help teachers navigate the ever-evolving landscape of education and technology, register for Quizlet’s Unconference on July 23rd here.

Methodology

Allison Worldwide’s Performance + Intelligence team surveyed 1,501 US respondents, 1,001 of which are students aged 14-22, and 500 who are teachers at either the high school or college level. The survey was fielded using Forsta and panel was sourced from Lucid. Fielding took place in March 2024.

About Quizlet

Quizlet is a global learning platform that provides engaging study tools to help people practice and master whatever they are learning. Every month, over 60 million students, teachers and everyday people use Quizlet to study any subject imaginable for school, work or as part of their personal interests — including 2 in 3 high school students and 1 in 2 college students in the US. Combining cognitive science and artificial intelligence, Quizlet guides students through adaptive study activities to confidently reach their learning goals. The company offers a combination of free and paid subscriptions for both students and teachers that enable further customization. Quizlet is headquartered in San Francisco, California and is backed by General Atlantic, Union Square Ventures, Altos Ventures, Icon Ventures, Owl Ventures, and Costanoa Ventures. For more information, please visit www.quizlet.com.

Contact:
Niki Frankfort
niki.frankfort@quizlet.com

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HYPERGROWTH CX SOFTWARE PROVIDER ANNOUNCES NEW HIRES TO FUEL UK GROWTH AND US EXPANSION

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CloudInteract announces new senior hires to support UK growth and US expansion, as it sets sights on supporting an industry predicted to grow to over USD 22 billion by 2030

LONDON, Sept. 24, 2024 /PRNewswire/ — CloudInteract, a rapidly growing, UK-based provider of customer experience (CX) platforms, announces new senior hires to support its UK growth plans and expansion into the US market.

Founded by customer workplace communications experts, Nick Seagrave and Simon Leyland, CloudInteract launched in 2023, providing customers, including education provider, Pearson, life sciences enterprises, and online consumer services providers, such as Swoop with innovative CX software, as well as supporting industry partners, including Amazon Web Services.

Through the delivery of AI-driven platforms and omnichannel systems, CloudInteract empowers companies to scale and continuously adapt to their evolving customer service needs.

Simon Leyland, CEO and co-founder of CloudInteract, explains, “CloudInteract was born out of Nick’s and my mission to reimagine customer experience, by making contact centre interactions better for both customers and users alike. We understand that in a world full of technology providers, the difference lies in how technology transforms real-world experiences.”

To support its UK growth plans and expansion of its US presence, CloudInteract has onboarded new talent to its 50% female senior leadership team. The company recently welcomed Marketing Director, Louise Mahrra, Head of Business, North America, Nancy Van Delist and UK Head of Business Development, Julian Degg.

They will work alongside Change Director, Eliza Taylor and co-founders, Chief Technology Officer, Nick Seagrave and CEO Simon Leyland.

“As CloudInteract expands its operations and brings in new talent to support strategic growth in an industry predicted to mature to over USD 22 billion by 2030, we are firmly fixated on helping businesses unlock the full potential of their customer experience platforms by turning every interaction into a competitive advantage.”

“By doubling down on our investment in people, partnerships, and platforms, we’re positioning CloudInteract as the go-to partner for businesses that want to unlock the power of AI, data, and communication to transform their customer interactions,” concluded Simon.

About CloudInteract: https://www.cloudinteract.io/ 

CloudInteract builds customer experience platforms to unlock the potential of data to improve customer interactions. Our solutions leverage AI, automation, and integration to create smarter, seamless customer experiences that are built to last.

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Tata Elxsi Delivers World’s First RDK-B Integration on Qualcomm 5G Fixed Wireless Access Platform

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SAN DIEGO and BENGALURU, India, Sept. 24, 2024 /PRNewswire/ — Tata Elxsi, a global leader in design and technology services, today announced the successful integration of the RDK-B software stack with the Qualcomm® 5G FWA Gen 3 Platform. This first-of-its-kind integration opens a new pathway for operators to deliver fast, reliable, and scalable high-speed FWA solutions. Integration of the RDK-B middleware includes key features, such as Wi-Fi 6 connectivity, packet statistics, and advanced security options, ensuring the platform is versatile and can be deployed in both indoor and outdoor environments. Operators can now deliver value-added services, like Quality of Service (QoS), band steering, parental control, and VPN, enhancing the overall broadband experience. 

Gautam Sheoran – VP and GM, Wireless Broadband and Communications at Qualcomm Technologies, Inc., stated: 

“We are proud to collaborate closely with Tata Elxsi, who has leveraged their considerable expertise to port the RDK-B stack to our 5G FWA Gen 3 Platform, featuring the Snapdragon® X75 Modem-RF System. This critical step empowers operators to accelerate time-to-market, deliver high performance FWA solutions, and reduce development efforts, as they deploy powerful new FWA CPE solutions. We look forward, through continued collaboration with Tata Elxsi, to expanding our engagement with the broader RDK community, giving operators more choices and flexibility in deploying state-of-the-art solutions.”

Priya S Kumar – Head, Media and Communications at Tata Elxsi, stated:

“This integration broadens the RDK ecosystem and silicon diversity, which has traditionally centered on wired technologies like DOCSIS and Fiber-to-the-Home (FTTH). By incorporating RDK-B into the cellular-managed WAN space, Tata Elxsi is excited to collaborate in positioning the Snapdragon X75 platform as a future-ready solution for high-performance broadband applications. Tata Elxsi’s continuous commitment to the RDK ecosystem enables SoCs, OEMs and operators to rapidly innovate and scale, addressing the demands of next-generation broadband technologies.”

Looking ahead, Tata Elxsi will upgrade the platform to include next-generation features such as Wi-Fi 7. This upgrade will further enhance FWA devices, offering operators more flexible, scalable, and cost-effective solutions, setting the stage for the next generation of wireless innovation. 

About Tata Elxsi

Tata Elxsi is among the world’s leading design and technology services providers across industries, including Automotive, Broadcast, Communications, Healthcare and Transportation.

We are helping customers reimagine their products and services through design thinking and applying digital technologies, such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality and Artificial Intelligence. For more information, visit www.tataelxsi.com

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Snapdragon is a trademark or registered trademark of Qualcomm Incorporated.

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Huawei Calls to Expand Partnerships to Drive Global Digital Inclusion through TECH4ALL

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SHANGHAI, Sept. 24, 2024 /PRNewswire/ — At the TECH4ALL Digital Inclusion Forum hosted at Huawei Connect 2024, Huawei called for more partners to join its TECH4LL initiative to drive global digital inclusion.

Launched in 2019 and aligned with the UN SDGs, TECH4ALL is Huawei’s long-term action plan for enabling an inclusive and sustainable digital world, focusing on the education, environment, health, and development domains.

At the forum, attendees explored TECH4ALL inclusion projects and digital inclusion advances in China outlined in the 2024 China Digital Inclusion Report produced by China Academy of Information and Communications Technology (CAICT).

“Promoting digital inclusion can not only effectively deal with problems that may exist in the development and application of digital technology, but also improve the realization of our overall goals,” said Xin Yongfei, Director of the CAICT Institute for Policy and Economics.

Discussions focused on how technology can help bring down barriers to information accessibility, equal opportunities, and a high quality of life. A key theme at the forum concerned the importance of cross-sector partnerships in maximizing the efficacy of inclusion projects such as those Huawei’s runs under TECH4ALL.

“Huawei is a committed to supporting China’s digital inclusion strategy,” said Jeffrey Zhou, President of ICT Marketing at Huawei. “We work with governments, enterprises, scientific research institutions, universities, and NGOs to implement projects that provide a useful reference for the world to seize the opportunities of digital transformation and share the inclusive benefits of digitalization.”    

Partners from both the deaf and vision-impaired communities looked at the role of technology in enabling digital inclusion. Huawei shared how it considers the needs of people with disabilities, the elderly, and children from the beginning of product design. As well as Bluetooth connectivity for hearing aids, Huawei smartphones, provide 15 accessibility features that are used by around 10 million people each month. These include technologies that can identify and send alerts for job recommendations tailored for people with disabilities.

“As a visually impaired device user and Huawei partner, I think it’s crucial to share the message that technology can give everyone an equal opportunity to participate in society, use public resources, and help eliminate the digital divide,” said Yin Nan, Chairman of Tianjin Hongqiao District Blind Association.

With partners the China Association of the Deaf and E-Times Digital Technology, Huawei TECH4ALL has also developed the Trouble-Free Hearing app. Based on Huawei Cloud AI, the app provides speech-to-text and text-to-speech translation and a real-time online sign language hub for use in potentially complex situations such as healthcare, legal consultations, and at service windows.

The forum also explored education inclusion through the TECH4ALL China DigiSchool project, which aims to provide online resources and teacher training for the delivery of STEAM curriculum. To date, 4,800 teachers and students have benefited in 29 schools.

Huawei also runs a range of education and training initiatives across the globe, including the Open School project with UNESCO, Instant Schools Network with Vodafone Foundation, and Skills and Wheels projects with global and local partners. Skills on Wheels, for example, brings free digital skills training to remote communities via truck-mounted mobile classrooms, reaching 93,000 people in 18 countries so far.

TECH4ALL education projects have reached more than 400,000 people across the globe, with technology and partnerships the key to success of each project.

About Huawei TECH4ALL

TECH4ALL is Huawei’s long-term digital inclusion initiative. Enabled by innovative technologies and partnerships, TECH4ALL aims to promote inclusion and sustainability in the digital world.

For more information, visit the Huawei TECH4ALL website: https://www.huawei.com/en/tech4all 

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