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Fast-Growing Rural Fiber Internet Provider Conexon Connect Elevates Customer Experience with New Leadership Role, Expanded Focus

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3 months ago

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Abby Carere named Chief Customer Experience Officer, charged with optimizing user experience as strong subscriber growth continues

KANSAS CITY, Mo., July 11, 2024 /PRNewswire/ — Conexon Connect, the internet service provider (ISP) arm of rural fiber-optic network solutions leader Conexon, is reinforcing its commitment to a world-class fiber broadband customer experience with the appointment of Conexon executive Abby Carere as Chief Customer Experience Officer. Carere’s expanded role speaks to the evolving need for a dedicated senior leader to spearhead new initiatives to take Connect’s subscriber experience to the next level.

“Electric cooperatives excel in the electric business in three ways,” Conexon co-CEO Jonathan Chambers said. “First, the networks have been built and maintained to a high standard, better than most investor-owned or municipal utilities. Second, electric rates paid by co-op members are typically lower than those paid by customers of investor-owned or municipal utilities. And third, member services are superior to the customer service provided by other utilities, as well as superior to cable companies, phone companies, and the customer service of most every other industry.

“As we built Conexon, the electric co-op experience was our touchstone. We build the highest quality fiber-optic networks. We work hard at keeping network costs down so that great broadband service is affordable in rural America. And, we are working to improve the customer experience. Today’s announcement is a reflection of our values. We seek that same quality of customer service for broadband as members get from their cooperatives. Abby will lead us there.”

The new customer experience role will foster a more cohesive bond throughout all Connect divisions as they move forward together with a shared vision for the future: ensuring a positive, customer-centric approach to fiber to the home (FTTH) services at every customer touchpoint.

Carere, who established the Sales, Marketing and Account Management teams at Conexon and has led them as Senior Vice President since 2019, has helped guide dozens of electric cooperatives to successfully deploy fiber broadband internet, voice and TV services in their markets. She also played an instrumental role in the development of Connect, as it has expanded into more than 20 markets nationwide since its launch in 2021.

“Our customers, the rural Americans who have been without reliable, affordable access to high-speed internet, are at the center of everything we do,” Conexon Founding Partner and co-CEO Randy Klindt said. “As our Connect footprint continues to grow, we are proud to invest further into the future of rural America by delivering the best possible customer experience for everyone we have the opportunity to reach.”

A seasoned communications leader, Carere worked with many of the nation’s early electric co-op broadband pioneers as the rural broadband movement took flight. Since joining Conexon in 2019, Carere’s marketing and sales leadership has helped propel the company’s electric cooperative client base and end-user subscriber base to strong and consistent growth.

“The electric cooperative broadband movement has improved quality of life, economic prospects and educational opportunities across countless rural communities,” Carere said. “I am honored to have been a part of that as Conexon and its clients have expanded the availability of world-class broadband across so many regions. I look forward to this new role of ensuring Connect customers are front and center with every interaction, so we can continue to grow our business while furthering the vital mission to transform rural America with fiber broadband.”

About Conexon
Conexon is an industry-leading broadband network design, construction and operations firm working with electric cooperatives, communities and other entities to deploy fiber to the home across rural America. Since its inception a decade ago, Conexon has collaborated with electric cooperatives across 80 markets to launch and deploy fiber-to-the-home networks in their territories, with more than 20 projects now reaching 100 percent of members. The company’s internet service provider, Connect, today delivers multi-gigabit-speed internet across many of those markets. Through Conexon’s work with its partners, nearly 3 million rural Americans now have access to fiber to the home, with more than 1.1 million connected. The company has designed more than 200,000 miles of fiber and builds more than 50,000 miles annually. With more than $2 billion in federal, state, and local grants and subsidies for FTTH projects, Conexon and its partners have collectively secured more federal broadband funding for fiber construction than any other group in the country.

Cindy Parks
913-526-6912
cindy.parks@conexon.us

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Technology

A new product line to accelerate the automation of companies

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59 mins ago

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September 27, 2024

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RIVIÈRE-DU-LOUP, QC, Sept. 27, 2024 /CNW/ – Automation has become critical for businesses to drive growth and performance. Companies need to accelerate their automation initiatives through more autonomous and intuitive solutions that can quickly deliver the benefits of robotics to enhance their efficiency and competitiveness.  

Driven by its commitment to innovation and supporting manufacturing companies in strengthening their operational efficiency, Premier Tech is introducing the future of automation thanks to its new product line TOMA™ – which aims to accelerate packaging automation projects through a comprehensive and intuitive do-it-yourself experience – hence delivering automation made friendustrial™.

The first product under the TOMA™ brand – and its underlying mindset – is a palletizing solution featuring the most advanced interface on the market, bringing together industrial robustness and user-friendliness with collaborative robotics. Thanks to its seamless integration requiring no coding, no engineering and no programming, both small and large manufacturers can access the benefits of automation, setting a new standard for efficiency and ease of use.

“Today, we are launching more than a product line. We are launching a totally new approach to automation — we are launching the ‘Automation made friendustrial™’ mindset. Our teams at Premier Tech Systems and Automation have successfully merged industrial-level efficiency with ease of operation. This was achieved by leveraging the cobot technology from Fanuc, the worldwide leader in robotics,” says Jean Bélanger, president and chief executive officer of Premier Tech.

This launch is backed by more than 35 years of experience in automation and palletization, combined with new technologies in cobotics and the strong commitment of Premier Tech in ensuring that advanced technologies are made available to a wide range of manufacturers.

TOMA™ comes with a new innovative business model harnessing the power of an online, seamless and intuitive do-it-yourself configuration. It will enable companies to look at their packaging operations from a new perspective and implement automation projects where the financial feasibility was yet under pressure.

“TOMA™ cobots allowed us to enhance the work ergonomics of our teams, meet their needs — especially for night shifts —, and increase our productivity. This new solution is robust, intuitive and easy to program. With its agility and reliability, we can use it in various workspaces according to our needs,” says Pascal Gagné, operations manager at Groupe TAQ and launch partner.

For more information on TOMA™ and see how your company can leverage this solution, visit www.tomarobots.com. 

About Premier Tech

At Premier Tech, we are all about making a difference by connecting People and Technologies for over 100 years. One team driven by a shared will to deliver sustainable solutions that help feed, protect and improve our world.

Premier Tech has a wide range of products, services, brands and technologies allowing to increase crop yields, bring beautiful gardens to life, automate the handling and packaging operations of many manufacturing facilities, treat and recycle water, support companies in their digital transformation and offer bio-ingredients for the well-being of humans and animals.

Premier Tech today records sales of more than one billion dollars and is growing internationally, driven by its 5  200 team members in 28 countries. This is our time as we move Beyond 100.

For more information about Premier Tech, visit www.premiertech.com

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SOURCE Premier Tech ltée

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Technology

InventHelp Inventor Develops Improved Wearable Blanket to Increase Warmth (TLS-4013)

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59 mins ago

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September 27, 2024

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PITTSBURGH, Sept. 27, 2024 /PRNewswire/ — “I wanted to create a more comfortable and convenient blanket to provide warmth at home while relaxing or doing various chores without restricting your movement or use of hands,” said an inventor, from Batesville, Miss., “so I invented the HEAT WRAP. My design would offer an improved alternative to using portable heaters, conventional heated blankets, and heating pads.”

The patent-pending invention provides an improved design for a wearable blanket. In doing so, it would surround the wearer in cozy warmth. As a result, it increases comfort and relaxation. It also allows the user to stay productive at home and on the go. The invention features a versatile design that is easy to use so it is ideal for the general population, especially the elderly and those living in cold weather areas.

The original design was submitted to the National sales office of InventHelp. It is currently available for licensing or sale to manufacturers or marketers. For more information, write Dept. 23-TLS-4013, InventHelp, 100 Beecham Drive, Suite 110, Pittsburgh, PA 15205-9801, or call (412) 288-1300 ext. 1368. Learn more about InventHelp’s Invention Submission Services at http://www.InventHelp.com.

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SOURCE InventHelp

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Technology

Raken Expands Construction Equipment Management Solution With Enhanced Tracking, Reporting, and Maintenance

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59 mins ago

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September 27, 2024

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SAN DIEGO, Sept. 27, 2024 /PRNewswire/ — Raken, the top-rated field management app for the construction industry, has expanded its equipment management capabilities to better help customers leverage their valuable assets.

The California-based software developer recently introduced new and enhanced workflows for detailed equipment tracking, automated reporting, and proactive maintenance. Combined with the app’s daily reports, time tracking, safety and quality management tools, and document management, this update to their equipment management features further establishes Raken as the all-in-one solution for improving field productivity and visibility.

Built with purpose

Raken developed its new, improved equipment management tools to meet one of the industry’s most vital needs. Equipment is a significant cost for most construction companies, who spend hundreds of thousands to millions of dollars buying, renting, and maintaining equipment every year.

“Knowing where equipment is, who is using it, and what condition it’s in is critical in construction,” said Mike Bates, VP of Corporate Strategy. “Raken makes it easy to capture and analyze key data points so you can protect and maximize your investment.”

Track, maintain, and report on owned and rented equipment

Contractors can improve equipment utilization and maintenance with Raken, helping to keep their projects on schedule and under budget.

Benefits for the field and office include:

Easily add new or update equipmentSee where each piece of equipment is located and its conditionTrack details such as deployment history, hours, mileage, and fuel consumptionReport on critical metrics to help reduce idle time, manage costs, improve operator productivity and moreMonitor deficiencies, maintenance schedules, and return dates

Raken’s equipment management tools include an automated dashboard for analyzing utilization trends, productivity, fuel consumption and Co2 emissions. Users can also run snapshot reports organizing equipment by custom criteria and view detailed deployment and usage summaries.

The app also allows users to enable automatic email notifications for scheduled repairs, returns, and maintenance, plus quickly track deficiencies by operator to provide targeted training or guidance.

“Raken now provides an even clearer view of all your assets across your company and projects, so you can maximize usage, better manage your budgets, and extend the lifespan of your equipment,” said Mike Bates.

Launching soon

Raken will continue to grow equipment management capabilities based on industry trends and customer feedback. Additional tools for tracking and reporting on small equipment units and status are currently in development, and will be released in the coming months.

About Raken

Raken is an all-in-one field management solution for the construction industry that uses mobile technology to streamline field workflows and build better projects. Designed for ease-of-use, our software empowers crews to quickly and easily share real-time data and updates from the jobsite. Raken helps customers increase project visibility and compliance with digital daily reports, time and production tracking, comprehensive safety tools, document management, and more. To learn more, visit www.rakenapp.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/raken-expands-construction-equipment-management-solution-with-enhanced-tracking-reporting-and-maintenance-302261347.html

SOURCE Raken

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