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Techem publishes Sustainability Report 2023: CO₂e footprint reduced even further

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Techem Group reduces CO₂e emissions by 20 percent compared to the previous year  Gender equality measures are proving effective: Goal of 35 percent women in management positions by 2025 within reach  100 percent green electricity for customers and Techem sites in Germany

ESCHBORN, Germany, June 26, 2024 /PRNewswire/ — For Techem, the service provider for smart and sustainable buildings, sustainability and climate protection begin within the company itself, as the fourth Techem Sustainability Report published today shows: The internationally active Techem Group continues to work consistently towards achieving its sustainability goals and thus climate neutrality by 2045. Techem managed to reduce its CO2e emissions by nearly 20 percent in fiscal year 2023. The Group’s global CO2 footprint thus amounted to 244,134 tons[1]  (FY 2022: 306,800 tons). In addition, Techem conducted its first Gender Pay Equality audit, which shows the percentage salary difference between men and women, in Germany during the reporting period and established a procedure for determining and reporting this. In addition, all relevant employees[2] received training on compliance issues. These efforts were rewarded not least by an ESG risk rating of 8.7 and thus a “Negligible Risk” from the rating agency Morningstar Sustainalytics.

Key principles of action are energy efficiency and decarbonization

“Global efforts to tackle the challenges of climate change have never been as acute, but also never as intense as they are today,” says Techem CEO Matthias Hartmann. “We want to live up to our responsibility to society and the environment. For us, this means promoting climate neutrality in buildings by systematically driving forward energy efficiency and decarbonization. Step by step, we are implementing low-investment projects to reduce energy consumption. This helps both landlords and tenants,” Matthias Hartmann emphasizes. This includes Techem’s Digital Heating Room. The AI-supported technology platform for energy monitoring of heating systems with the help of sensors records the temperature levels as well as the energy quantities and flows generated. Efficiency and usage curves can thus be calculated and monitored and heating systems can be operated more efficiently on the basis of this information. The implementation of the respective measures leads to an average reduction in energy consumption of 15 percent.

Implementing a roadmap to climate neutrality

At Techem Solutions, an ambitious decarbonization plan points the way to the planned climate neutrality. With a share of 49.6 percent (FY 2022: 51.6 percent), the majority of emissions are attributable to the natural gas consumption included in Scope 1 in Techem Solutions’ heat contracting business. The amount of greenhouse gases emitted is linked to the properties supplied by Techem Solutions, in particular the heating systems used there, the heating behavior of the occupants and the outside temperature. A mild winter and more economical consumption behavior due to high energy prices have contributed significantly to the reduction of CO2e emissions in this area.  In fiscal year 2023, the updated “Devices Action Plan” placed an even greater focus on the impact of the company’s own devices on the environment and the climate. Emissions in the company’s own value chain (Scope 3) have already fallen by 18 percent compared to 2022. Techem also wants to convert its car fleet to 100 percent CO2-neutral drives by the end of 2028. In line with this, the Eschborn-based energy service provider is already sourcing 100 percent of its electricity from renewable sources at all German sites and all electricity supplied to its customers is also exclusively green electricity.

Initiatives for greater diversity, equality and inclusion

“Techem is committed to an inclusive and diverse working environment. This includes the comprehensive roadmap for greater diversity, inclusion and against discrimination,” Hartmann adds. In the current reporting period, the share of women in management positions was 30.2 percent (FY 2022: 27.7 percent). This brings Techem ever closer to its goal of having 35% women in management positions by 2025. Techem also received the certificate for the “berufundfamilie” audit in Germany at the end of September 2023. The compatibility of work and private life under the premise of a future-oriented working environment was decisive here. Katharina Bathe-Metzler, Head of Sustainability, Communications & Public Affairs, was honored as part of the “Top 100 Women for Diversity” campaign initiated by the Beyond Gender Agenda.

Resilient business model

Annual sustainability reporting, which is voluntary, documents the international effectiveness of sustainability management in detail. It creates transparency for stakeholders with regard to the company’s development and contains audited key figures. The Sustainability Report is based on the current standards of the Global Reporting Initiative (GRI) – an internationally recognized framework for sustainability reporting. Techem has also dealt in detail with risks and opportunities in the area of climate change as part of reporting in accordance with the requirements of the Task Force on Climate-Related Financial Disclosures (TCFD). Techem’s company strategy proves to be extremely resilient both under a 2° and a “worst-case scenario” – i.e. very sharp rises in temperature.

[1] CO₂e (=CO₂ -equivalent; consideration of all greenhouse gases)

[2] Excluded are employees who no longer work for Techem or persons who only perform auxiliary activities without having any influence on our business activities and who have been classified as not relevant for the basic compliance training.

You can find more information on sustainability at Techem and download the Techem Sustainability Report 2023 here.

About Techem

Techem is a leading service provider for smart and sustainable buildings. The company’s services cover energy management and resource conservation, residential health and process efficiency in real estate. Founded in 1952, the company is now active in 18 countries with around 4,300 employees and services more than 13 million homes. Techem offers efficiency improvements along the entire value chain of heat and water in real estate. As the market leader in remote radio detection of energy consumption in homes, Techem continues to drive networking and digital processes in real estate. Modern radio smoke detectors with remote inspection and services related to improving drinking water quality in properties complement the solution portfolio for the housing industry. For more information, visit https://www.techem.com.

Media contact

Janina Schmidt
Head of Corporate Communications
Techem Energy Services GmbH
Phone: +49 (0) 174 / 744-4137
E-Mail: janina.schmidt@techem.de 

Katharina Bathe-Metzler
Head of Sustainability, Communications & Public Affairs
Techem Energy Services GmbH
Phone: +49 (0) 6196 / 522-2677
E-Mail: katharina.bathe-metzler@techem.de 

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HYPERGROWTH CX SOFTWARE PROVIDER ANNOUNCES NEW HIRES TO FUEL UK GROWTH AND US EXPANSION

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CloudInteract announces new senior hires to support UK growth and US expansion, as it sets sights on supporting an industry predicted to grow to over USD 22 billion by 2030

LONDON, Sept. 24, 2024 /PRNewswire/ — CloudInteract, a rapidly growing, UK-based provider of customer experience (CX) platforms, announces new senior hires to support its UK growth plans and expansion into the US market.

Founded by customer workplace communications experts, Nick Seagrave and Simon Leyland, CloudInteract launched in 2023, providing customers, including education provider, Pearson, life sciences enterprises, and online consumer services providers, such as Swoop with innovative CX software, as well as supporting industry partners, including Amazon Web Services.

Through the delivery of AI-driven platforms and omnichannel systems, CloudInteract empowers companies to scale and continuously adapt to their evolving customer service needs.

Simon Leyland, CEO and co-founder of CloudInteract, explains, “CloudInteract was born out of Nick’s and my mission to reimagine customer experience, by making contact centre interactions better for both customers and users alike. We understand that in a world full of technology providers, the difference lies in how technology transforms real-world experiences.”

To support its UK growth plans and expansion of its US presence, CloudInteract has onboarded new talent to its 50% female senior leadership team. The company recently welcomed Marketing Director, Louise Mahrra, Head of Business, North America, Nancy Van Delist and UK Head of Business Development, Julian Degg.

They will work alongside Change Director, Eliza Taylor and co-founders, Chief Technology Officer, Nick Seagrave and CEO Simon Leyland.

“As CloudInteract expands its operations and brings in new talent to support strategic growth in an industry predicted to mature to over USD 22 billion by 2030, we are firmly fixated on helping businesses unlock the full potential of their customer experience platforms by turning every interaction into a competitive advantage.”

“By doubling down on our investment in people, partnerships, and platforms, we’re positioning CloudInteract as the go-to partner for businesses that want to unlock the power of AI, data, and communication to transform their customer interactions,” concluded Simon.

About CloudInteract: https://www.cloudinteract.io/ 

CloudInteract builds customer experience platforms to unlock the potential of data to improve customer interactions. Our solutions leverage AI, automation, and integration to create smarter, seamless customer experiences that are built to last.

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Tata Elxsi Delivers World’s First RDK-B Integration on Qualcomm 5G Fixed Wireless Access Platform

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SAN DIEGO and BENGALURU, India, Sept. 24, 2024 /PRNewswire/ — Tata Elxsi, a global leader in design and technology services, today announced the successful integration of the RDK-B software stack with the Qualcomm® 5G FWA Gen 3 Platform. This first-of-its-kind integration opens a new pathway for operators to deliver fast, reliable, and scalable high-speed FWA solutions. Integration of the RDK-B middleware includes key features, such as Wi-Fi 6 connectivity, packet statistics, and advanced security options, ensuring the platform is versatile and can be deployed in both indoor and outdoor environments. Operators can now deliver value-added services, like Quality of Service (QoS), band steering, parental control, and VPN, enhancing the overall broadband experience. 

Gautam Sheoran – VP and GM, Wireless Broadband and Communications at Qualcomm Technologies, Inc., stated: 

“We are proud to collaborate closely with Tata Elxsi, who has leveraged their considerable expertise to port the RDK-B stack to our 5G FWA Gen 3 Platform, featuring the Snapdragon® X75 Modem-RF System. This critical step empowers operators to accelerate time-to-market, deliver high performance FWA solutions, and reduce development efforts, as they deploy powerful new FWA CPE solutions. We look forward, through continued collaboration with Tata Elxsi, to expanding our engagement with the broader RDK community, giving operators more choices and flexibility in deploying state-of-the-art solutions.”

Priya S Kumar – Head, Media and Communications at Tata Elxsi, stated:

“This integration broadens the RDK ecosystem and silicon diversity, which has traditionally centered on wired technologies like DOCSIS and Fiber-to-the-Home (FTTH). By incorporating RDK-B into the cellular-managed WAN space, Tata Elxsi is excited to collaborate in positioning the Snapdragon X75 platform as a future-ready solution for high-performance broadband applications. Tata Elxsi’s continuous commitment to the RDK ecosystem enables SoCs, OEMs and operators to rapidly innovate and scale, addressing the demands of next-generation broadband technologies.”

Looking ahead, Tata Elxsi will upgrade the platform to include next-generation features such as Wi-Fi 7. This upgrade will further enhance FWA devices, offering operators more flexible, scalable, and cost-effective solutions, setting the stage for the next generation of wireless innovation. 

About Tata Elxsi

Tata Elxsi is among the world’s leading design and technology services providers across industries, including Automotive, Broadcast, Communications, Healthcare and Transportation.

We are helping customers reimagine their products and services through design thinking and applying digital technologies, such as IoT (Internet of Things), Cloud, Mobility, Virtual Reality and Artificial Intelligence. For more information, visit www.tataelxsi.com

Snapdragon and Qualcomm branded products are products of Qualcomm Technologies, Inc. and/or its subsidiaries. Snapdragon is a trademark or registered trademark of Qualcomm Incorporated.

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Huawei Calls to Expand Partnerships to Drive Global Digital Inclusion through TECH4ALL

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SHANGHAI, Sept. 24, 2024 /PRNewswire/ — At the TECH4ALL Digital Inclusion Forum hosted at Huawei Connect 2024, Huawei called for more partners to join its TECH4LL initiative to drive global digital inclusion.

Launched in 2019 and aligned with the UN SDGs, TECH4ALL is Huawei’s long-term action plan for enabling an inclusive and sustainable digital world, focusing on the education, environment, health, and development domains.

At the forum, attendees explored TECH4ALL inclusion projects and digital inclusion advances in China outlined in the 2024 China Digital Inclusion Report produced by China Academy of Information and Communications Technology (CAICT).

“Promoting digital inclusion can not only effectively deal with problems that may exist in the development and application of digital technology, but also improve the realization of our overall goals,” said Xin Yongfei, Director of the CAICT Institute for Policy and Economics.

Discussions focused on how technology can help bring down barriers to information accessibility, equal opportunities, and a high quality of life. A key theme at the forum concerned the importance of cross-sector partnerships in maximizing the efficacy of inclusion projects such as those Huawei’s runs under TECH4ALL.

“Huawei is a committed to supporting China’s digital inclusion strategy,” said Jeffrey Zhou, President of ICT Marketing at Huawei. “We work with governments, enterprises, scientific research institutions, universities, and NGOs to implement projects that provide a useful reference for the world to seize the opportunities of digital transformation and share the inclusive benefits of digitalization.”    

Partners from both the deaf and vision-impaired communities looked at the role of technology in enabling digital inclusion. Huawei shared how it considers the needs of people with disabilities, the elderly, and children from the beginning of product design. As well as Bluetooth connectivity for hearing aids, Huawei smartphones, provide 15 accessibility features that are used by around 10 million people each month. These include technologies that can identify and send alerts for job recommendations tailored for people with disabilities.

“As a visually impaired device user and Huawei partner, I think it’s crucial to share the message that technology can give everyone an equal opportunity to participate in society, use public resources, and help eliminate the digital divide,” said Yin Nan, Chairman of Tianjin Hongqiao District Blind Association.

With partners the China Association of the Deaf and E-Times Digital Technology, Huawei TECH4ALL has also developed the Trouble-Free Hearing app. Based on Huawei Cloud AI, the app provides speech-to-text and text-to-speech translation and a real-time online sign language hub for use in potentially complex situations such as healthcare, legal consultations, and at service windows.

The forum also explored education inclusion through the TECH4ALL China DigiSchool project, which aims to provide online resources and teacher training for the delivery of STEAM curriculum. To date, 4,800 teachers and students have benefited in 29 schools.

Huawei also runs a range of education and training initiatives across the globe, including the Open School project with UNESCO, Instant Schools Network with Vodafone Foundation, and Skills and Wheels projects with global and local partners. Skills on Wheels, for example, brings free digital skills training to remote communities via truck-mounted mobile classrooms, reaching 93,000 people in 18 countries so far.

TECH4ALL education projects have reached more than 400,000 people across the globe, with technology and partnerships the key to success of each project.

About Huawei TECH4ALL

TECH4ALL is Huawei’s long-term digital inclusion initiative. Enabled by innovative technologies and partnerships, TECH4ALL aims to promote inclusion and sustainability in the digital world.

For more information, visit the Huawei TECH4ALL website: https://www.huawei.com/en/tech4all 

Follow us on X:
https://twitter.com/HUAWEI_TECH4ALL 

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