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Genpact Ranked a Leader in SAP Business Application Services by Everest Group

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Everest Group’s PEAK Matrix® Assessment 2024 underscores Genpact’s AI capabilities, strong talent pool, and end-to-end SAP suite of services and support for mid-market enterprises

NEW YORK, June 26, 2024 /PRNewswire/ — Genpact (NYSE: G), a global professional services and solutions firm delivering outcomes that shape the future, has been recognized as a Leader in Everest Group’s SAP Business Application Services PEAK Matrix® assessment for mid-market enterprises.

In this inaugural report, Genpact is credited for its successful market adoption, vision, capability, strategy, and value delivered to clients across a global delivery footprint. Everest Group notes the Company’s value delivered to mid-market clients seeking SAP business application services in North America and the UK, with particular strength in the consumer packaged goods, life sciences, manufacturing, and retail industries. Genpact provides a holistic approach to midmarket clients by delivering the full value of SAP implementation with support from its AI-first approach to operations.

“Mid-market companies must become highly adaptable to remain competitive, ready to act on consumer trends, fluctuating demand shifts, and evolving market pressures,” said Anil Nanduru, Global Business Leader, High Tech and Manufacturing, and Consumer and Healthcare, Genpact. “Strategic AI integration and strong global partnerships help us drive informed decision-making and foster entrepreneurial agility resulting in strong collaboration and value-based outcomes.”

Everest Group notes Genpact’s robust, technology-focused partner ecosystem complements its comprehensive transformation strategy, and opportunities to co-innovate, with technology positioned at the core globally. Additionally, strategic acquisitions such as Enquero, Barkawi and Rightpoint further bolster Genpact’s expertise within the data engineering, analytics and supply chain experience domains.

“SAP Business Application services have made a notable impact in the mid-market segment, generating over US$10 billion annually with a consistent double-digit year-over-year growth rate,” said AS Yamohiadeen, Practice Director at Everest Group. “Genpact has a proven track record in delivering implementation and maintenance services for mid-market enterprises. They’ve also prioritized upskilling their talent pool across SAP business application engagements and have developed a comprehensive suite of industry-specific solutions.”

Genpact continues to invest in the next generation of SAP business application services with a deeply experienced team who can implement robust, holistic strategies underpinned by impactful AI technology.

For more information about the Everest PEAK matrix report, visit https://www.genpact.com/insight/everest-group-positions-genpact-as-a-leader-in-sap-business-application-services

For more information about the Genpact and SAP partnership, visit: https://www.genpact.com/partners/sap

About Genpact
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. 

Get to know us at genpact.com and on LinkedInXYouTube, and Facebook

Media Contact
Sarah Joyce
Sarah.Joyce@genpact.com
+1 626.379.9829

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Globe Teleservices Partners with XOX Malaysia for Exclusive A2P SMS Services

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SINGAPORE, Nov. 11, 2024 /PRNewswire/ — Globe Teleservices (GTS), a leading global telecom solutions provider, is thrilled to announce the signing of an exclusive 3-year contract with XOX Malaysia, a leading mobile virtual network operator (MVNO). This partnership will empower them to expand their reach globally through our secure and reliable A2P (Application-to-Person) SMS messaging services.

With our cutting-edge messaging solutions, XOX Malaysia will benefit from direct, seamless, and secure connections that ensure faster and more effective communication with their global audience.

Ashutosh Agrawal, Group CEO of Globe Teleservices, said, “We are excited to collaborate with XOX Malaysia to help them extend their global footprint through our A2P SMS solutions, helping them deliver better services no matter the location.”

“At XOX, our mission is to enhance customer experiences by providing top-tier services. With Globe Teleservices’ secure and robust A2P SMS solutions, we are sure to meet the growing demands for seamless communication across borders,” added Loh Boon Teong, COO of XOX.

This collaboration represents another significant step in Globe Teleservices’ goal to enable innovations #ei through their secure messaging solutions that drive success in today’s digital age.

About Globe Teleservices

Globe Teleservices is a Singapore-based telecom conglomerate with a global presence, having offices in the USA, Tanzania, Ghana, India, Malaysia, and Hong Kong. The company specializes in transformative solutions that enable businesses to establish seamless global connectivity. It provides niche next-gen solutions in A2P monetization, omnichannel messaging, anti-fraud & cloud services. GTS collaborates closely with top-tier mobile operators and regulators globally to digitize services and emphasize revenue assurance. GTS is a member of prestigious forums like MEF, GSMA, GLF, Trust in Enterprise Messaging, TMForum, PITA and ITU-APT. Notable accolades include being awarded the Tier 1 recognition in A2P SMS Messaging Market Impact Report 2024 – in MNO and Enterprise edition by ROCCO, Best Voice/Data Service Innovation Award at CC – Global Awards 2024, Berlin, ranked among the High-Growth Companies in Asia-Pacific 2024 by FT & Statista, and Tier One Ranking in ROCCO’s A2P SMS Market Impact Report 2023 – MNO edition.

View original content:https://www.prnewswire.co.uk/news-releases/globe-teleservices-partners-with-xox-malaysia-for-exclusive-a2p-sms-services-302301250.html

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Uhale OS Powers Latest RCA Digital Picture Frames

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SINGAPORE, Nov. 11, 2024 /PRNewswire/ —  Uhale, the digital picture frame OS maker, today announced that RCA is the next brand to deploy Uhale OS on its latest line of digital picture frames. RCA has developed digital picture frames in various screen sizes with Uhale OS that are intuitive and highly user-friendly.

Uhale OS, paired with the free Uhale mobile app, delivers consumers a seamless and personalized photo-sharing experience. Sharing photos through Uhale is extremely popular among consumers, with 10M+ photos shared each month. The digital picture frames powered by Uhale enable families and friends to connect and celebrate life’s milestones more easily than ever before.

“We are excited to see that RCA chose Uhale OS for their digital picture frames,” said Lewis Zhang, General Manager at Uhale. “Our OS enables RCA customers to easily share their most precious moments with friends and family.”

“By integrating Uhale’s easy-to-use software, we are enhancing our product offering and ensuring that families can easily share and relive their cherished moments,” said Tony Bozzini, President of RCA.

The RCA digital picture frames are now available on Amazon. With Uhale’s commitment to simplicity and flexibility, these picture frames offer a dynamic visual experience that connects loved ones regardless of distance. Families can now effortlessly share photos in real time, creating vibrant displays of cherished moments for everyone to enjoy.

About Uhale

Uhale, a Whale TV brand, is transforming how consumers share memories with its innovative smart solutions for digital photo frames. Uhale offers a seamless platform for sharing photos, celebrating milestones, and enjoying interactive features. By integrating advanced system software with a user-friendly mobile app, Uhale connects families and friends, transforming cherished moments into a dynamic visual experience. Designed for simplicity and flexibility, Uhale ensures that connecting with loved ones through these treasured moments is enjoyable and effortless.

About RCA

RCA is one of the most recognized names in the electronics industry, delivering innovative and reliable technology that has entertained families for over 100 years. Consumers worldwide depend on the RCA brand to provide products and services that feature the latest technology and design, are easy to use, and deliver the highest value and longevity. Generations of families continue to rely on the RCA brand for their home entertainment and lifestyle. RCA is a global trademark of Established.

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HCLTech launches Global Cyber Resilience Study: 81% of security leaders expect cyberattacks in the next 12 months

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NEW YORK and NOIDA, India, Nov. 12, 2024 /PRNewswire/ — HCLTech, a leading global technology company, recently released The Global Cyber Resilience Study 2024-25, detailing strategic priorities aimed at bolstering cybersecurity readiness and resilience. The report compiles perspectives from 1500+ leaders across industries in North America, Europe, and Australia and New Zealand.

According to the report, 81% of the security leaders anticipate a cyberattack on their organizations in the next 12 months while only 48% believe they can prevent one. 54% of the security leaders identify AI generated attacks as the biggest security risk. 76% of the security leaders faced high to moderate challenges in resuming business fully in the aftermath of a cyberattack.

“Building a strong digital foundation for modern organizations requires robust prevention, response and recovery capabilities against cyberattacks. With AI-driven threats on the rise and recovery becoming more complex, adopting a strategy centered on comprehensive resilience is essential. This includes investing in cyber resilience solutions, zero-trust controls and AI-assisted automation, and streamlining security tools through a platform-based approach. With over 26 years of experience, we believe our solutions will enable organizations to strike a stronger balance between managing cyber risks and addressing cost pressures, ultimately driving enhanced operational efficiency,” said Jagadeshwar Gattu, President, Digital Foundation Services, HCLTech.

North America witnessed the highest incidence of reported attacks at 64% of surveyed security leaders indicating their organization had been targeted, followed by 57% in Europe and 51% in the AustraliaNew Zealand region. In response to these rising threats, 63% of security leaders plan to increase cybersecurity investments over the next 12 months. Improving compliance and risk management emerged as the top priority for 84% of respondents, followed closely by investments in SOC automation (76%) and incident response and recovery capabilities (75%), reflecting a clear focus on strengthening both proactive and reactive cybersecurity measures.

While only 35% of security leaders feel confident in their in-house expertise to manage cybersecurity risks, 90% expect to continue relying on external sourcing to bolster their capabilities. Additionally, only 37% feel they are effective in communicating their organization’s IT security posture to the board and C-suite, highlighting a gap in both internal expertise and strategic communication at the leadership level.

“Cybersecurity is a strategic capability for businesses—and CISOs and CROs (Chief Risk Officers) must serve as a critical bridge between the board and technology/business teams, transitioning to real-time risk governance and control execution to manage rapidly changing threat landscapes. As cyber threats evolve daily, the effective implementation of a cyber strategy increasingly relies on automation and AI,” added Amit Jain, EVP and Global Head, Cybersecurity Services, HCLTech. “HCLTech’s dynamic cybersecurity framework is designed to address these challenges, improving stakeholder relationships and enhancing visibility into cyber preparedness and resilience.”

To access the full report, visit https://www.hcltech.com/digital-foundation/cyber-resilience-report

About HCLTech

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7B. To learn how we can supercharge progress for you, visit hcltech.com.

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