Connect with us

Technology

International study shows: companies underestimate the lead time and complexity of digital transformation projects

Published

6 months ago

on

Companies under pressure: Organizational adjustments are the main driver of IT transformations worldwide (36%). Sustainability is a key transformation motive for only 15%.During the transformation process, companies particularly underestimate communication between departments and divisions (39%) and the adequate provision of resources (30%).German companies are in third place when it comes to preparing their IT for the integration of future-oriented technologies (e.g. AI). Pioneers are Switzerland (47%) and the USA (43%).

BIELEFELD, Germany and Walldorf, Germany, June 24, 2024 /PRNewswire/ — Technological progress, new consumer habits and global developments are forcing companies to constantly adapt their IT systems. The fact that such projects are usually more complex and time-consuming than expected is demonstrated by the latest figures from the International Transformation Study 2024, which is conducted annually by  the internationally operating SAP© consulting company NTT DATA Business Solutions AG together with IT service provider Natuvion GmbH. The study provides descriptive insights into the IT transformation practices of companies with the aim of providing managers with a compass for future projects. More than 1,200 CEOs, CIOs and IT decision-makers from a total of 15 countries were surveyed on ongoing or completed transformation projects.

 

 

Pressure to adapt to technology is increasing worldwide

Technological developments and the pressure on the economy to adapt are putting companies under pressure. At 36%, companies cite organizational adjustments (restructuring) as the most common reason for an IT transformation. In the automotive industry, which is undergoing a massive upheaval due to the switch to electromobility in particular, restructuring even tops the list of motives for transformation at 48%. The booming life sciences sector is doing similarly. Here, too, organizational adjustments came first with 38%.

Immediately after this, respondents across all participating countries chose the introduction of new technologies such as artificial intelligence as the second most common transformation motive with 27%. In a comparison of countries, Switzerland and the USA lead the table of pioneers with 47% and 43% respectively. German companies are in third place: 37% of them stated that they had started their IT transformation in order to introduce modern technologies such as AI.

 

Growing demand for transformation expertise

A key finding of the Transformation Study 2024 is that companies often underestimate the challenges of their IT transformation – above all the organization of communication between departments and divisions (39%) during the process. The lack of existing transformation knowledge in companies (33%) and the difficulty of conducting a detailed analysis of the existing IT landscape and data (29%) are also particularly striking. In direct comparison to the previous year, the number of those who identified a lack of transformation expertise in their own company even increased by 5%. More than a third of all respondents therefore rated the option of engaging external consultants at an early stage and thus closing the existing skills gap as the second most important organizational measure for the successful implementation of their transformation project.

“The study clearly shows that a lack of expertise and a shortage of skilled workers are the main factors slowing down the transformation of companies. However, innovative and efficient IT is crucial in order to remain competitive,” explains Norbert Rotter, CEO of NTT DATA Business Solutions AG and EVP of NTT DATA, Inc. “The strategic management of transformation projects is therefore becoming increasingly relevant for companies worldwide. We involve managers and employees in the change process at an early stage and use our 35 years of expertise to ensure that our customers achieve their transformation goals on time and within budget.”

 

More data protection and cloud applications

For around a quarter of respondents, the integration of modern technologies such as artificial intelligence is already the primary reason for their IT transformation. If we restrict the range of respondents to representatives of top management, it becomes clear that data protection was rated even more important than AI. A full 44% of board members and managing directors state that data protection was a particularly important driver of their transformation.

The trend of moving applications to cloud platforms also continues unabated. Around 56% of companies state that they are using more cloud services as part of their transformation. In all countries surveyed, greater flexibility and faster customization options are the main reasons for cloud use (39%). Other reasons for increased cloud use include the acceleration of business processes (38%) and, once again, faster and easier access to technical innovations such as automation (37%). Better scalability (16%) and greater data security (13%) are also of key importance for cloud use.

Patrick Dahse, Managing Director of Natuvion GmbH, which has been part of NTT DATA Business Solutions since August 2022, emphasizes the central importance of data quality for transformation projects: “Good data has always been the basis and fuel for innovative processes and in the age of AI, its importance continues to increase. The study results confirm this and show that Only those who keep their data in the appropriate quality, harmonized and centrally available will be able to make optimal use of the blessings of technical developments in the future.”

The full results of the “Transformation Study 2024” can be found here.

 

About NTT DATA Business Solutions

NTT DATA Business Solutions is a leading global IT service provider with a focus on SAP and a powerful partner network. With more than 35 years of experience, we support companies worldwide on their way to the Intelligent Enterprise. We deliver end-to-end solutions that sustainably accelerate growth and success – from strategic consulting and implementation to managed services and beyond. As a global strategic SAP partner, we drive innovation and use the latest technologies to advise our customers individually and across industries. Our more than 15,300 dedicated employees in over 30 countries are at work every day.

NTT DATA Business Solutions is part of NTT DATA. Headquartered in Tokyo, the trusted global business and technology leader generates revenues of over 30 billion US dollars. As One NTT DATA, we serve 75% of the Fortune Global 100 and help our clients innovate, optimize and transform processes for their long-term success. NTT DATA is part of the NTT Group.

 

About Natuvion

Natuvion is a digital relocation company. Natuvion moves business-critical data and processes from one technological platform to another! The Natuvion experts are always called upon when medium-sized and large companies want to modernize, optimize, separate, merge or rebuild their IT systems! This exclusive expertise in technical transformation enables Natuvion customers to always use their data and processes on the most modern and innovative technologies. As Inc. 5000 and FT 1000, the Natuvion Group has been one of the most dynamically growing software and IT consulting companies in Europe for 4 consecutive years.

Press Contact NTT DATA Business Solutions

Jasmin Straeter

Head of Global Communications

NTT DATA Business Solutions AG

Königsbreede 1, 33605 Bielefeld, Germany

T: +49 521 9 14 48 108

E-Mail: Jasmin.Straeter@nttdata.com

Photo – https://mma.prnewswire.com/media/2444117/NTT_DATA_Business_Solutions_1.jpg

View original content:https://www.prnewswire.co.uk/news-releases/international-study-shows-companies-underestimate-the-lead-time-and-complexity-of-digital-transformation-projects-302178375.html

Related Topics:
Continue Reading
Click to comment

Leave a Reply

Your email address will not be published. Required fields are marked *

Technology

Who’s Working Remotely? Virtual Vocations Survey Highlights Evolving Jobseeker Demographics

Published

2 hours ago

on

December 27, 2024

By

This survey underscores the diverse backgrounds and experiences of remote jobseekers, highlighting the growing demand for flexible work arrangements across various demographics.

TUCSON, Ariz., Dec. 27, 2024 /PRNewswire-PRWeb/ — With over 500 participants from the U.S. (69%) and international locations (31%), Virtual Vocations‘ 2024 demographics survey offers valuable insights into the evolving landscape of remote work. By comparing responses across these groups, the survey highlights shared experiences and unique challenges faced by jobseekers worldwide.

“Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.” –Laura Spawn, CEO and co-founder of Virtual Vocations

Although Virtual Vocations is a U.S.-based company, it supports international jobseekers through its fully remote job board and career resources, addressing the global demand for remote work opportunities. The company frequently receives inquiries from international members seeking to access fully remote roles, punctuating the worldwide appeal of flexible work arrangements.

“The 2024 demographics survey results reinforce what we’ve known for years—professionals around the world are seeking flexibility, balance, and opportunities to work from home,” said Virtual Vocations CEO Laura Spawn. “Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.”

Fully Remote Jobs Remain Most Desired

A significant 43% of U.S.-based jobseekers and 42% of international respondents named fully remote, no-travel jobs as their top preference. These roles, which allow employees to work entirely from home, offer flexibility, aligning with both personal and professional goals. Although occasional in-person requirements may arise, fully remote roles are favored over hybrid, partially remote, and “work from anywhere” options. These positions provide businesses with access to a broader talent pool and enable employees to prioritize workplace values and culture.

Top Industries for Remote Jobseekers

The survey also highlights four key industries attracting remote jobseekers worldwide. Information Technology (IT) stands out as the leading industry for remote roles, with significantly more job postings than any other field. Healthcare follows closely, benefiting from the growth of telehealth and remote medical roles. Customer service offers engaging opportunities for professionals interested in client interaction, while education presents a wide array of roles in online teaching, tutoring, and instructional design, fueled by the expansion of virtual learning.

Jobseekers’ Common Frustrations

Both U.S. and international jobseekers shared frustrations, particularly with online job scams. Jobseekers expressed dissatisfaction with the prevalence of scams, especially when searching for work-at-home positions. Despite relying on online job boards, only a quarter (23% of U.S. respondents and 24% of international respondents) use dedicated remote job boards, like Virtual Vocations, where job postings are thoroughly vetted to ensure they are free of scams. Additionally, many jobseekers expressed frustration with excessive job requirements and employers failing to provide feedback or “ghosting” applicants during the hiring process, with one-third of respondents from both groups reporting these issues.

Income Insecurity: A Global Concern

Income insecurity remains a pressing issue for both U.S. and international jobseekers, with many reporting their earnings as insufficient for comfortable living. Sixty-five percent of U.S. respondents and 77% of international respondents reported inadequate household incomes. Nearly half (48%) of U.S. jobseekers earn less than $60,000 annually, while 68% of international jobseekers earn under $30,000. To improve financial stability, many jobseekers have set income targets, with 30% of U.S. jobseekers aiming for $60,000–$89,999 and another 30% targeting at least $120,000. In contrast, international respondents generally require lower salaries, with 38% seeking $30,000–$59,999 and 32% aiming for $60,000–$89,999.

For a comprehensive analysis and additional insights, read the full demographics survey report here: https://www.virtualvocations.com/blog/annual-statistical-remote-work-reports/remote-work-demographics-survey-results-2024/

ABOUT VIRTUAL VOCATIONS
Founded in 2007 by CEO Laura Spawn and her brother, CTO Adam Stevenson, Virtual Vocations is a small company with a big mission: to connect jobseekers with legitimate remote job openings. To date, Virtual Vocations has helped more than four million jobseekers in their quests for flexible, remote work.

In addition to providing a database of current, hand-screened, and 100% remote job openings, Virtual Vocations offers jobseekers a number of tools to aid in their job searches, including exclusive career courses, downloadable jobseeker content, and career coaching and resume writing services. Virtual Vocations also releases several data-driven reports each year on current trends in remote work.

Virtual Vocations, Inc. is a private, family-owned, and 100% virtual company incorporated in Tucson, Arizona.

Media Contact

Kimberly Back, Virtual Vocations, Inc., 1 (800) 379-5092 x. 703, kim@virtualvocations.com, https://www.virtualvocations.com

View original content to download multimedia:https://www.prweb.com/releases/whos-working-remotely-virtual-vocations-survey-highlights-evolving-jobseeker-demographics-302339757.html

SOURCE Virtual Vocations, Inc.

Continue Reading

Technology

Judge Baker Children’s Center d/b/a The Baker Center for Children and Families Provides Notice of Data Security Incident

Published

2 hours ago

on

December 27, 2024

By

BOSTON, Dec. 27, 2024 /PRNewswire/ — Judge Baker Children’s Center d/b/a The Baker Center for Children and Families (“The Baker Center”), a nationally recognized provider of services for children’s mental health, has learned of a data security incident that may have impacted certain personal and / or protected health information. On December 27, 2024, The Baker Center formally notified potentially affected individuals with available address information and provided resources to assist them.

On July 28, 2024, The Baker Center discovered unusual activity within its local digital storage environment. After taking immediate steps to ensure the environment was secure, The Baker Center enlisted independent cybersecurity experts to conduct an investigation to determine what happened and whether sensitive information may have been impacted. According to the investigation, an unauthorized actor gained access to The Baker Center’s systems between July 26 – 28, 2024 and may have downloaded certain files. Following a thorough review of the impacted files, on October 28, 2024, The Baker Center determined that certain individuals’ personal and/or protected health information was potentially impacted during the incident.

The information affected during this incident varies between individuals but may have involved the following: name, address, date of birth, Social Security number, driver’s license or other government identification number, financial account information, health insurance information, medical treatment or diagnosis information, and/or clinical information.

On December 27, 2024, The Baker Center mailed notification letters to potentially impacted individuals with verifiable address information. The letters include information about this incident and about steps that potentially impacted individuals can take to monitor and help protect their personal and protected health information. The Baker Center has established a toll-free call center to answer questions about the incident and to address related concerns. The call center can be reached at 844-920-8988, Monday through Friday from 9:00 AM to 9:00 PM Eastern time. 

The Baker Center takes the security and privacy of information in its possession very seriously and is taking steps to prevent a similar event from occurring in the future. The Baker Center deeply regrets any inconvenience or concern this incident may cause.

View original content:https://www.prnewswire.com/news-releases/judge-baker-childrens-center-dba-the-baker-center-for-children-and-families-provides-notice-of-data-security-incident-302339677.html

SOURCE The Baker Center for Children and Families

Continue Reading

Technology

outboundIQ Achieves Certified Implementation Partner (CIP) Status with Five9

Published

3 hours ago

on

December 27, 2024

By

Delivering Optimized, Outbound-Focused Contact Center Solutions for Modern Businesses

LAUDERDALE LAKES, Fla., Dec. 27, 2024 /PRNewswire/ — outboundIQ www.outboundiq.com proudly announces its accreditation as a Five9 Certified Implementation Partner (CIP), a distinction that reflects its deep expertise in optimizing and streamlining outbound-focused contact center operations. With a team of seasoned Five9 veterans, expert programmers, and industry thought leaders, outboundIQ is uniquely equipped to help businesses of all sizes unlock the full potential of Five9’s Virtual Contact Center platform.

Optimized Solutions for Complex Contact Center Needs
outboundIQ specializes in providing expedited, outbound-focused contact center implementations, integrating advanced features such as inbound and outbound Voice, SMS, Chat, Email, Salesforce Integration, and other third-party app integrations. Clients can also leverage ongoing optimization engagements and monthly retainers for strategic consulting designed to support long-term, outreach-focused success.

“Who better to handle your domain configuration than the experts that understand the outbound contact center world. To be an outbound expert, you must know 3 things; how to configure the domain front end, how the architecture interprets that design, and how carriers respond to your dialing behavior as a result of the build. outboundIQ has the advantage of deeply understanding all 3 things. Our experts are seasoned professionals that will guide toward the best build for your business. You tell us about your business, your needs and your processes, and we will build you a domain fit for purpose. outboundIQ offers best in class Domain Optimization, Implementation and Consulting for customers of all sizes and complexity. Due to our methodology and proprietary automations, we are able to bring our customers’ projects to life within accelerated timeframes.”

– Jessica Clay, VP Support and Services

“We launched our business in June and were fortunate to connect with the incredible team at outboundIQ early on. Navigating the world of outbound calling and building efficient prospecting systems isn’t easy, but the entire team at outboundIQ brought our vision to life seamlessly. They implemented our ideas quickly and executed them flawlessly. Since partnering with them, our contact rates have significantly improved, our conversions have increased, and our overall business is thriving. We’re deeply grateful for this collaboration and look forward to continuing our work together on future endeavors!”

– Tim, Lit Financial

“I genuinely don’t know enough ways to thank the entire outboundIQ team. I inherited a domain riddled with mistakes, tangled beyond belief, and I had essentially planned to scrap the whole thing and start over. That’s when this team, led by Jessica Clay’s brilliance, took over to understand exactly what I wanted to create and completely revitalized my domain. We are all beyond thankful as they continue to consult for us to this day and I see no reason to stop. Thank you, Jessica, Jason, Rudy, Bruno, Sandy and everyone who gets the pleasure of working with these domain geniuses!”

– Michael, Lifetime Home Remodeling

A Holistic Approach to Outbound Excellence
Creating a competitive, consumer-focused outreach program requires more than just advanced technology. As outboundIQ explains, a thriving contact center functions like a high-performing racing team:

The Car: Five9 Virtual Contact Center provides a cutting-edge technology foundation.The Driver: Strong Dialer Administrators who skillfully manage operations.The Pit Crew: IT/Support teams ensuring seamless functionality.The Spotters: Data Analytics and Reporting experts optimizing performance.The Fuel: High-quality data driving better outcomes.

outboundIQ’s professional services team brings these critical elements together, ensuring clients achieve best-in-class outbound operations that prioritize consumer experience while maintaining a competitive edge.

A Call to Collaboration
With its new CIP certification, outboundIQ invites businesses to explore select partnership opportunities and projects to reimagine their contact center operations. Whether through expedited implementations or ongoing strategic consulting, outboundIQ is committed to driving measurable results for its clients.

About outboundIQ
outboundIQ delivers optimized, outbound-focused contact center implementations, combining years of Five9 expertise with cutting-edge strategies to help businesses achieve exceptional outreach outcomes. As a Five9 Certified Implementation Partner, outboundIQ provides tailored solutions to meet the unique needs of modern organizations.

About Five9
Five9 is a digital enterprise’s leading cloud contact center and software provider. The Five9 Intelligent CX Platform is reliable, secure, compliant, and scalable, designed to create exceptional personalized customer experiences.
www.five9.com

Media contact: 
Sandy Tafur
Phone: 404-660-5314
mail: sandy@outboundiq.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/outboundiq-achieves-certified-implementation-partner-cip-status-with-five9-302339797.html

SOURCE outboundIQ

Continue Reading

Trending