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Utilities Sector Can Enhance Risk Management and Resilience With Exponential IT, Says Info-Tech Research Group in New Resource

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Info-Tech Research Group’s recently published industry research offers the utilities sector strategic insights to enhance innovation, resiliency, and operational efficiency through the adoption of Exponential IT. The firm’s new blueprint addresses industry-specific challenges, providing IT leaders with the five priorities to drive digital transformation and maintain competitiveness in a rapidly evolving technological landscape.

TORONTO, June 21, 2024 /PRNewswire/ – The utilities industry is facing unprecedented challenges due to rapid technological advancement, increasing regulatory demands, and evolving customer expectations. As a strategic response to these disruptions, many utilities have embraced digital transformation. However, IT leaders often grapple with specialized knowledge gaps needed to leverage emerging technologies and trends effectively. To address these challenges and foster innovation and agility, Info-Tech Research Group has published its latest blueprint, Priorities for Adopting an Exponential IT Mindset in the Utilities Industry. The firm’s comprehensive research and insights provide utilities IT leaders with the tools to identify and tackle specific pain points, optimize operations, and deliver value-added services swiftly and efficiently.

“As technological disruption accelerates exponentially, every utility organization will inevitably transition into a digital utility,” says Jing Wu, principal research director at Info-Tech Research Group. “At this crucial inflection point, technology leaders must shift their mindset to embrace Exponential IT. To capitalize on this upcoming opportunity, IT leaders must evolve into business leaders who unlock advanced value for the organization while mitigating exponential risks effectively.”

Info-Tech’s new resource highlights the utilities sector’s struggle with balancing the benefits of emerging technologies while managing associated risks. For example, IT and OT departments are currently burdened with existing technical debt, which diverts their focus from maximizing the value of new technologies. However, rapidly delivering services and staying ahead of industry trends and business demands are increasingly critical in the evolving technology landscape. The firm advises that adopting an Exponential IT mindset is essential for enhancing risk management, resiliency, and sustainability in the utilities sector. This approach involves integrating advanced technologies to optimize operations, drive continuous innovation, and provide personalized customer experiences. Info-Tech explains by embracing Exponential IT, utility sector can navigate industry disruptions and meet the evolving expectations of their audiences. 

“The utilities industry urgently needs to adopt Exponential IT to counter industry disruptions and embrace opportunities,” explains Wu. “Recognizing and integrating core foundational capabilities are considered crucial initial steps in starting a successful Exponential IT transformation, resulting in the generation of value in the industry.”

The blueprint details how the utilities industry is striving to excel in the next wave of technology-driven evolution, presenting CIOs with a unique opportunity to showcase their organizational leadership. To seize this opportunity, Info-Tech advises that CIOs transition from merely providing services to delivering organizational capabilities and taking ownership of organizational objectives.

In Priorities for Adopting an Exponential IT Mindset in the Utilities Industry, Info-Tech recommends five industry-specific priorities for IT leaders to effectively implement an Exponential IT transformation in the utilities sector. They are:

Build an Adaptive Delivery Model: Enable more flexible and efficient delivery of products and services. This priority involves adopting agile methodologies, streamlining workflows, and ensuring rapid adaptation to technological and market shifts.Optimize & Automate Operations: Maximize efficiency while mitigating risks through intelligent automation and data-driven decision-making. This process includes implementing AI and machine learning for predictive maintenance, automating routine tasks to reduce manual workloads, and using data analytics for proactive risk management.Broker Strategic Relationships: Strengthen and build both external and internal relationships to better align IT capabilities to organizational goals. Establish partnerships with technology vendors, collaborate with regulatory bodies, and foster cross-functional teamwork within the organization to ensure cohesive and strategic IT initiatives.Embrace Digital Innovation: Evaluate and adopt solutions that drive consumer value, enterprise growth, and innovation. Explore and implement emerging technologies such as IoT, blockchain, and advanced analytics to enhance service delivery, improve customer engagement, and drive business growth.Cultivate Workforce Flexibility: Dismantle traditional jobs and hierarchies, normalize new collaborative ways of working, and adopt a federated and hybrid IT operating model. Promote continuous learning and development, encourage cross-functional collaboration, and create an adaptive workforce capable of thriving in a dynamic technological landscape.

To remain at the forefront of the rapidly advancing technology landscape, adopting an Exponential IT mindset is paramount for the utilities sector. Info-Tech recommends that organizations evaluate their readiness and embark on a transformational journey to maintain competitiveness and relevance.

The firm’s latest research provides a comprehensive framework for IT leaders to transform their organizations, elevate value-creation capabilities, and effectively bridge the gap between the exponential progression of technological change and IT’s linear progression in effectively managing that change. Info-Tech advises that by following this strategic roadmap, utilities can ensure long-term sustainability and success in an ever-evolving market.

For exclusive and timely commentary from Jing Wu, an expert in the utilities sector, and access to the complete Priorities for Adopting an Exponential IT Mindset in the Utilities Industry blueprint, please contact pr@infotech.com.

Info-Tech LIVE 2024
Registration is now open for Info-Tech Research Group’s annual IT conference, Info-Tech LIVE 2024, taking place September 17 to 19, 2024, at the iconic Bellagio in Las Vegas. This premier event offers journalists, podcasters, and media influencers access to exclusive content, the latest IT research and trends, and the opportunity to interview industry experts, analysts, and speakers. To apply for media passes to attend the event or gain access to research and expert insights on trending topics, please contact pr@infotech.com.

About Info-Tech Research Group
Info-Tech Research Group is one of the world’s leading research and advisory firms, proudly serving over 30,000 IT and HR professionals. The company produces unbiased, highly relevant research and provides advisory services to help leaders make strategic, timely, and well-informed decisions. For nearly 30 years, Info-Tech has partnered closely with teams to provide them with everything they need, from actionable tools to analyst guidance, ensuring they deliver measurable results for their organizations.

To learn more about Info-Tech’s divisions, visit McLean & Company for HR research and advisory services and SoftwareReviews for software buying insights.

Media professionals can register for unrestricted access to research across IT, HR, and software and hundreds of industry analysts through the firm’s Media Insiders program. To gain access, contact pr@infotech.com.

For information about Info-Tech Research Group or to access the latest research, visit infotech.com and connect via LinkedIn and X.

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The Lacek Group Champions “Infinite Personalization” in New White Paper

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New AI tools and deeper data curation offer marketers the potential for limitless customization.

MINNEAPOLIS, Sept. 24, 2024 /PRNewswire/ — According to a recent report, 70% of brands agree that AI adoption will bring personalization to new heights and build deeper, more meaningful connections with their audiences. But few brands have harnessed these new technology tools to achieve those outcomes, often due to a lack of understanding about what’s involved.

70% of brands agree that AI adoption will bring personalization to new heights.

What if marketers could create a highly personalized communications plan for every individual in a database? What if the personalization was reflected across more than just content, but also cadence, preferred channel, layout, offers, and more? Further, what if a marketing plan could adapt in real time to meet each customer’s evolving preferences and needs? That’s infinite personalization.

For decades, communications and marketing professionals labored through an intensive annual process to craft an organization’s marketing plan. As mass-marketing capabilities evolved to allow for content tailored to unique audiences, brands have been relying on customer persona-led segmentation paired with small-scale content personalization. AI technology will drive this capability at scale, deeper data curation and sophisticated content adaptivity are vital to a new era of infinite personalization.

This white paper spotlights in-market examples and shares a four-step, AI-informed process aimed at leveling up brands’ marketing efforts:

Use multiple data points to create customer insights to hone personalization efforts at scaleEnhance and enrich personalization with adaptive content that evolves to reflect customers’ preferencesIndividualize delivery cadence and frequency to drive the highest levels of engagementLeverage split testing to the nth degree using A/B testing at the individual level

Download a copy of the full “Infinite Personalization: AI Makes It Possible” white paper and learn more about The Lacek Group at lacek.com.

About The Lacek Group
For more than 30 years, The Lacek Group has been perfecting the art and algorithms of brand devotion. We help world-class brands identify their highest-potential customers, engage them across channels throughout their lifecycles, personalize each relationship for optimal long-term results, and measure the true effectiveness of those efforts. The Lacek Group is an Ogilvy One company.

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SOURCE The Lacek Group

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The Starr Conspiracy Rebrands as TSC and Appoints Ashley Bernard as CEO

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Name change, new leadership, and new services are designed to empower tech companies to break free from outdated marketing playbooks and drive real growth.

FORT WORTH, Texas, Sept. 24, 2024 /PRNewswire/ — The Starr Conspiracy is now TSC.

A full stack marketing agency known for its work with top tech companies today announced a significant rebrand. The agency will now be known as TSC, a name many of its clients have used for years. The change marks the evolution of a brand that has served the tech industry for 25 years.

This rebrand reflects TSC’s new direction, which includes a revitalized leadership team, expanded service offerings, and a new headquarters in Fort Worth’s cultural district. The rebrand is officially being unveiled at the 2024 HR Technology Conference & Exposition, offering attendees a first look at the agency’s new era.

With over a decade at the agency, Ashley Bernard will be the new Chief Executive Officer. She is widely respected for her leadership and deep affinity for customer experience. Bernard’s leadership is instrumental in driving TSC’s innovative approach and she will continue to lead the transformation.

“TSC is known for pushing boundaries and thinking differently,” Bernard said. “Our rebrand builds on what makes us unique and reflects who we are today — a full stack agency, redefining marketing for tech companies. Marketing has changed, tech has changed, and so have we.”

Bret Starr, TSC’s founder, and Bernard have shared the CEO seat for over a year. Working side-by-side on the rebrand, they invested heavily in AI and reimagined TSC’s services.

“There is literally no one in the world that I trust more to lead us into the future during such transformative times,” Starr said. “Ashley has a clear vision for our agency and a spotless track record of achievement and success. Our agency is stronger with her at the helm.”

In addition to Bernard’s appointment as CEO, two other leadership team members will be taking on expanded roles as part of the agency’s transformation. Racheal Bates, Vice President of Customer Experience, and JJ La Pata, Vice President of Digital Strategy and Insights, will play critical roles in driving the agency’s innovative approach to radical go-to-market strategies, experience design, brand strategy, defining moments, and sales experience alignment. TSC’s new services are designed to empower tech companies to break free from outdated marketing playbooks and drive real growth.

Bret Starr will remain fully engaged with the agency in his new role as Chief AI Officer, where he will focus exclusively on advancing B2B marketing theory, driving AI innovation, and enhancing client success.

“Our approach is centered around creating abundant experiences that resonate deeply with people,” Bernard said. “At TSC, we don’t believe in just optimizing old models. We blow them up and create something entirely new — taking into account holistic experiences and that build lasting connections.”

With a focus on redefining the marketing landscape, TSC’s leadership team is excited to bring their clients a fresh perspective.

For more information on TSC’s rebrand and services, visit TSC.chat.

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SOURCE The Starr Conspiracy

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LearnLaunch Fund + Accelerator brings its Demo Day back to EDTECH WEEK in NY for a Demo Week experience

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BOSTON, Sept. 24, 2024 /PRNewswire/ — LearnLaunch Fund + Accelerator is thrilled to announce the successful completion of its Breakthrough to Scale program by five exceptional edtech companies. They now will be in the spotlight during EDTECH WEEK in New York City – the largest gathering of edtech investors and innovators on the East Coast, from October 8th to 10th.

After completing an intensive 12-week accelerator program focused on iterative, milestone-driven growth strategy, these visionary founders are now ready to showcase their exceptional solutions on a grand stage. The five companies will be appearing in the Navigating Career Pathways, Designing the Future of Work, and Innovation in K-12 Shark Tanks:

Highfive (Indianapolis, Indiana) reimagines school discipline systems to foster safe and connected communities. The company equips schools with data-driven tools that empower educators to cultivate safe, connected, and supportive learning environments.

Prentus (Miami, Florida) is a career success platform that enables transition from learning to earning leveraging the power of AI and community. Built to serve outcome-oriented schools and jobseekers, Prentus provides tools to save coaches time and reduce time to employment.

Reflection Sciences (Minneapolis, Minnesota) supports cognitive skills in early childhood, ensuring all kids are ready to succeed in school and in life. The product combines an objective measure of childhood cognitive function with classroom curriculum and supplemental interventions for ages 3 to 9 that improve brain development and later academic outcomes.

Hardskills (Singapore) is an immersive, cinematic, AI-powered platform for businesses to train essential professional skills like thinking critically, empathy, influencing, resilience, collaboration, and a growth mindset. Using unique training insights, Hardskills drives workforce engagement and alignment across multinational corporations resulting in higher productivity and reduced costs.

Thriving Students Collective (Oakland, California) empowers educators and mental health professionals with professional development solutions to effectively support neurodiverse students. With its robust library of video classes, practical tools, and a professional community, the company helps educators tackle complex learning challenges and reduce burnout and turnover.

This group exemplifies new methods and measurements approaches in education and workforce upskilling. “The education industry is seeking new ways to gauge success, and we are excited to see these teams working on meaningful impact metrics. Unsurprisingly, ‘impact measurement’ is a key theme at NY EdTech Week. It’s important to discuss new assessments and nuanced human capabilities that will become increasingly important in the age of AI,” said Jean Hammond, LearnLaunch Partner. Hammond will contribute to the “Measuring What Matters: How to Evaluate EdTech Product Impact” panel discussion.

The LearnLaunch team is featured on many expert panels during the two-day event. Venture Partner Jamie Farrell will offer insights from edtech founders on surviving tumultuous times and Auditi Chakravarty will delve into the commercialization of edtech R&D. Also, LearnLaunch Partner, Tetyana Atashkina, will participate at “Decoding the VC-Founder Match: What Investors Really Look For.”

LearnLaunch Fund + Accelerator is dedicated to supporting impact-driven entrepreneurs in achieving product-market fit and developing scalable go-to-market strategies. Focusing on companies with revenue potential and scalable impact, their unique approach nurtures long-term funding, partnerships, and growth.

Contact:
Tetyana Astashkina
Email: Tetyana@learnlaunch.com

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SOURCE LearnLaunch Fund + Accelerator

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