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Pendo Surpasses $200 Million in ARR, Releases Record Number of New Products During Fiscal Year

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Drives industry’s AI transformation with new products, training, and thought leadership to help product teams leverage AI

RALEIGH, N.C., March 5, 2024 /PRNewswire/ — Pendo, the all-in-one product experience platform, today announced highlights from its fiscal year, which ended January 31, 2024. Notable milestones include achieving $200 million in annual recurring revenue (ARR) and its first quarter of positive cash generation, launching a record number of new products, and adding more than 400 new customers. Pendo now counts as customers 75 of the Fortune 500 and nearly half of the top 100 public software companies by market cap.

“It was an incredible year of innovation as we began to enhance every part of our platform with AI and automation”

Nearly 12,000 companies use the Pendo One platform to provide better software experiences to 800 million people every month.

“Anything that can go digital has gone digital, and soon, every application will leverage AI. Pendo is helping today’s product leaders and application owners navigate this massive technological shift, providing a full platform of products to help them deliver the best digital experiences to their users,” said Todd Olson, CEO and co-founder of Pendo. “It was an incredible year of innovation as we began to enhance every part of our platform with AI and automation designed to drive business impact for our customers.”

Highlights of the fiscal year include:

Revenue and customer growth: Driving Pendo’s growth during the fiscal year were existing customer expansion, new international business, and sales of a trio of new products leading to platform upgrades. Pendo also grew its base of customers with an annual contract value over $100,000 by 20 percent and nearly doubled the number of customers paying $1 million or more.

New customers added during the second half of the year include Robert Bosch LLC and Matillion. Customers that expanded their relationships with Pendo in the second half include Brightly, a Siemens company, Motive, JobAdder, Penn Foster Group, and Yayoi.

Product innovation: Pendo announced its unified product experience platform called Pendo One, designed to help companies deliver better experiences for any user—both customers and employees. New products that build on the Pendo One platform, include:

Session Replay: a privacy-first video playback solution that enables product teams to understand how their users interact with and navigate an application.Data Sync: an easy way to export product usage data from Pendo into a cloud storage destination of choice, enabling teams to analyze product data along with other business data to make more confident, data-informed decisions.Pendo AI: a suite of AI-powered products and features that helps 10x what companies can do, whether that’s accelerating product discovery, driving product-led growth, or automating personalized in-app experiences at scale. New features include one-click in-app guides, instant summaries of qualitative user feedback, recommendations for how to improve workflows, and automated feature tagging, helping users get a fast start with Pendo.HubSpot integration: a holistic view of product usage and customer engagement inside both Pendo and HubSpot, allowing joint customers to act on insights from across their tech stack to improve customer engagement, satisfaction, and retention.

Community engagement: A record 1,300 product and digital leaders attended Pendo’s seventh annual Pendomonium product festival in Raleigh, which explored the role of product in the age of AI. Another 3,000 product people attended Mind the Product‘s flagship events in San Francisco and London. Mind the Product’s network of 150+ ProductTank meetups collectively gathered more than 100,000 product people for product inspiration and networking over the course of the year. Pendo and Mind the Product also launched an AI Knowledge Hub, compiling insights, perspectives, and how-tos on AI to help product leaders and application builders understand and leverage this groundbreaking technology.

Product-led leadership: Drawing on the success of its product-led certification course, Pendo launched three additional courses covering product analytics, product management basics, and AI for product management. More than 145,000 people have registered for the courses. Pendo also enhanced its own product-led growth initiative, adding to Pendo Free the ability to create roadmaps and deliver in-app NPS (Net Promoter Score) surveys, along with a simplified user experience. 9,000 companies are Pendo Free users.

International growth: Revenue in Pendo’s EMEA region is quickly approaching 15% of the company’s total ARR. Meanwhile, revenue in Japan grew ~80% over the prior year. To accelerate growth in the region, Pendo named Kazunari Hanao as senior vice president and country manager in its Tokyo office, and added a new datacenter to enable local customers to store data in Japan.

Awards: Pendo won 13 awards over the course of its fiscal year. In its fourth quarter, Pendo was named to the Deloitte Technology Fast 500 list for the fifth year in a row, ranked #3 in the Triangle Business Journal’s Fast 50, and earned recognition as a Great Tech Place to Work at the annual NC Tech Awards.

About Pendo:
Pendo’s mission is to elevate the world’s experience with software. Employees spend most of their time and customers find moments of delight (or frustration) inside the applications they use every day. Pendo’s product experience platform equips companies of all sizes with the ability to become product-led to drive revenue, create more efficient processes, and empower employees. Pendo customers include the world’s leading companies, including Verizon, Morgan Stanley, LabCorp, OpenTable, Salesforce, and Zendesk. Pendo is headquartered in Raleigh, North Carolina and has offices around the world. For more information, visit: www.pendo.io.

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Huawei Launches Over 20 All-New Xinghe Intelligent Network Offerings to Amplify Industrial Intelligence

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SHANGHAI, Sept. 21, 2024 /CNW/ — During HUAWEI CONNECT 2024, Leon Wang, President of Huawei’s Data Communication Product Line, announced more than 20 all-new Xinghe Intelligent Network offerings globally at the summit themed “Xinghe Intelligent Network, Amplify Industrial Intelligence”. These purpose-built offerings contribute to an AI network ecosystem and help customers seize opportunities for intelligent development and maximize intelligent productivity.

With the development of AI technologies, the world is advancing from digital transformation to intelligent transformation. All industries are quickly adopting AI technologies to create new use cases, for example, self-driving cars, intelligent diagnosis and treatment, and intelligent train inspection. All of these are significantly improving the efficiency and experience of our work and daily lives.

The advent of the intelligent era is driving networks into intelligent ones. Huawei has been making joint efforts with partners to lead research and practices of intelligent networks. That’s why Huawei constantly upgrades its Xinghe Intelligent Network offerings to help customers grasp opportunities for intelligent development, build new intelligent network infrastructure, and maximize intelligent productivity in the intelligent era. Key highlights include the following:

Xinghe Intelligent Campus focuses on AI-enabled, experience-centric campus network construction, ensuring zero freezing for audio and video applications, zero degradation on services, and zero waiting for interactions.Xinghe Intelligent WAN introduces a wide range of intelligent technologies to intelligently schedule millions of flows and precisely optimize service experience.Xinghe Intelligent Fabric adopts the AI Turbo engine to improve network throughput, enhancing foundation model training efficiency.Xinghe Intelligent Network Security integrates AI technologies into network security detection, accurately and rapidly identifying threats.

To support network solutions in various scenarios, Huawei released more than 20 featured offerings globally. Examples include the industry’s first 100 Tbps fixed-form Ethernet data center switch, the industry’s first 51.2 Tbps liquid-cooled fixed-form data center switch, the industry’s first AI router, high-quality 10 Gbps campus switches and Wi-Fi 7 APs, Intelligent SASE Branch Security Solution, and the industry’s first IP Autonomous Driving Network Solution. All these offerings are designed to help customers with greater business returns.

As the intelligent era calls for intelligent networks, Huawei will continue to drive the development of intelligent networks and upgrade its Xinghe Intelligent Network products and solutions, ultimately helping global customers to stride towards the intelligent era and reap more benefits.

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SOURCE Huawei

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HUAWEI CONNECT 2024 | Huawei Unveils the Brand-New Xinghe Intelligent Fabric Solution, Powering the AI Era

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SHANGHAI, Sept. 21, 2024 /PRNewswire/ — At HUAWEI CONNECT 2024, over 300 industry leaders, experts, and scholars gathered for the data center network session themed “Xinghe Intelligent Fabric, Powering the AI Era.” The event featured discussions on the evolution and technological advancements of data center networks. During the session, Arthur Wang, President of Data Center Network Domain at Huawei’s Data Communication Product Line, introduced the newly upgraded Xinghe Intelligent Fabric solution. This cutting-edge solution aims to establish a data center network characterized by one map for intelligent operations and maintenance (O&M), one network for diverse computing, and one platform for simplified deployment, providing a robust network infrastructure to support enterprises’ digital and intelligent transformations.

In his keynote speech, Arthur Wang outlined the emerging trends in data center network development. He emphasized that in the AI era, data center networks require both a “brilliant brain” and “resilient bones.” The newly launched Xinghe Intelligent Fabric solution is designed to deliver a powerful network infrastructure tailored for the AI era, featuring:

One Map for Intelligent O&M: Zero Management Concerns

Huawei’s exclusive network digital map enables rapid cross-data center and cross-vendor fault identification within minutes. Additionally, the NetMaster network large model facilitates AI-driven O&M, eliminating manual intervention and ensuring zero management concerns.

One Network for Diverse Computing: Zero Service Interruptions

The Xinghe Intelligent Fabric supports various application scenarios, including intelligent computing, general-purpose computing, and storage. The innovative Network Scale Load Balancing (NSLB) algorithm increases network throughput to 95% and boosts AI training efficiency by over 10%. With the exclusive iReliable three-level fast switchover capability, it achieves sub-millisecond switchover, guaranteeing zero service interruptions.

One Platform for Simplified Deployment: Zero Configuration Errors

By employing digital twins to simulate networks in advance and verify configurations post-deployment, the solution ensures 100% accuracy in network changes. By harnessing network-security convergence capabilities, AI creates an intelligent security matrix to analyze millions of security policies, achieving zero configuration errors.

Looking ahead, Huawei will continue to collaborate with industry partners to enhance research and innovation in data center networks, promote intelligent upgrades, and create greater value for the industry.

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SOURCE Huawei

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Cultivating a Culture of Peace: International Day of Peace Statement by Education Cannot Wait Executive Director Yasmine Sherif

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NEW YORK, Sept. 21, 2024 /CNW/ — The longing for peace transcends time, geography and religion. Based on justice, human rights and universal values outlined in the UN Charter, a culture of peace brings us all together in our common agenda for humanity. We can only co-exist by aligning ourselves with such a world order.

On today’s International Day of Peace, we call on world leaders to end conflict and embrace a culture of peace as enshrined in the UN Charter and related international law.

As the UN General Assembly outlined in the Declaration and Programme of Action on a Culture of Peace  a quarter of a century ago, this must include: “Respect for life, human rights and fundamental freedoms; the promotion of non-violence through education, dialogue and cooperation; commitment to peaceful settlement of conflicts; and adherence to freedom, justice, democracy, tolerance, solidarity, cooperation, pluralism, cultural diversity, dialogue and understanding at all levels of society and among nations.”

Educating for peace starts at home and continues in school through years of education. This takes place during the most formative years of a child learning about their identity, ethics, values, conscience, courage and compassion. Wherever there has been a failure in imparting on children the imperative for peace, the world is turned upside down. This is a global failure with no geographical boundaries.

Today, we live in a world of unprecedented violence, armed conflict and chaos. All the genuine and heartfelt commitments made in 1945 in the UN Charter seem to be fading away. Children and adolescents are the most vulnerable, the least protected, and the most impacted. They bear the brunt. 

Global conflicts killed three times as many children in 2023 than in the previous year, according to the United Nations. The number of forcibly displaced people reached an unprecedented 120 million in May 2024.

“In 2023, the United Nations verified a record 32,990 grave violations against 22,557 children in 26 conflict zones, a 35% increase from the previous year,” according to recent analysis by the UN.

We can end these violations and invest in a constructive co-existence globally. We can use our resources for education, rather than for wars. In classrooms around the world, girls and boys who have withstood the wrath of war can rebuild their hopes and their lives. Cultivating a culture of peace is possible. The financial resources exist. The choice as to how we use them is ours.

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SOURCE Education Cannot Wait

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