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BPaaS Market worth $92.9 billion by 2028 – Exclusive Report by MarketsandMarkets™

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Innovation, teamwork, and customer-focused solutions that help businesses accelerate digital transformation, boost operational effectiveness, and accomplish their strategic goals in a highly competitive business environment will define the BPaaS market’s future

CHICAGO, March 1, 2024 /PRNewswire/ — The BPaaS Market is expected to grow from USD 63.3 billion in 2023 to USD 92.9 billion by 2028 at a Compound Annual Growth Rate (CAGR) of 8.0% during the forecast period, according to a new report by MarketsandMarkets™. BPaaS solutions can be accessed from anywhere with an internet connection, making them ideal for organizations with global operations or distributed teams. This global reach allows businesses to streamline processes across geographies and collaborate more effectively. This drives the growth of BPaaS market.

Browse in-depth TOC on “BPaaS Market”

236 – Tables
58 – Figures
245 – Pages

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Scope of Report

Report Metrics

Details

Market Size Available For Years

2018–2028

Base Year Considered

2022

Forecast Period

2023–2028

Forecast Units

Value (USD Million/Billion)

Segments Covered

Business Process, Deployment Model, Organization Size, and Vertical

Regions Covered

North America, Europe, Asia Pacific, Middle East & Africa, and Latin America

Companies Covered

 Accenture(Ireland),Capgemini(France),Cognizant(US),IBM(US), HCL(India), TCS(India), Fujitsu (Japan),Genpact(US),Wipro(India),Tech Mahindra(India), EXL(US), DXC Technology(US), Conduent(US),Infosys BPM(India),Bizagi(US)

By Business Process, the Human Resource Management segment will hold the larger market size during the forecast period.

HRM has undergone a significant transformation with the emergence of BPaaS solutions. These solutions offer cost-effective alternatives, scalability, and process automation, streamlining various HR functions such as recruitment, onboarding, payroll management, and performance evaluations. BPaaS integrates advanced analytics, ensuring data security, compliance with regulations, and providing valuable insights into HR trends and workforce dynamics. Moreover, BPaaS platforms facilitate enhanced collaboration, accessibility, and agility by offering centralized and cloud-based solutions accessible from anywhere. Continuous innovation and updates from BPaaS providers enable organizations to stay competitive and leverage cutting-edge technologies in HRM practices. By embracing BPaaS, organizations can optimize resource utilization, improve operational efficiency, and focus on strategic initiatives driving business growth and innovation.

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By Region, Asia-Pacific will grow at the highest CAGR during the forecast period.

The Asia Pacific region emerges as the fastest-growing hub for the BPaaS market, fueled by the widespread adoption of advanced technologies, increasing GDPs, and sustained growth in developing economies. Notable countries driving this growth include China, India, Japan, Australia, New Zealand, Singapore, Vietnam, Indonesia, and Malaysia. With a growing demand for efficient business solutions and a conducive economic environment, these nations are poised to play a pivotal role in shaping the future landscape of the BPaaS market in the Asia Pacific region.

In the Asia Pacific region, the adoption of BPaaS is rapidly expanding. Organizations across various industries, from BFSI to healthcare and manufacturing, leverage BPaaS to enhance efficiency and scalability, reduce costs, and stay competitive. With its flexible and customizable models, BPaaS caters to the diverse needs of enterprises, whether they are large corporations or SMEs. Key players in the region, including TCS, Infosys, and Wipro, are competing to capture the growing market share, often collaborating with global technology giants like Amazon Web Services (AWS) to offer seamless BPaaS solutions. However, challenges such as data security and regulatory compliance remain, presenting opportunities for innovation in areas like hyper-automation, AI-driven process optimization, and blockchain integration.

Top Key Companies in BPaaS Market:

Some of the key players operating in the BPaaS market are – Accenture (Ireland), Capgemini (France), Cognizant (US), IBM (US), HCL (India), TCS (India), Fujitsu (Japan), Genpact(US), Wipro (India), Tech Mahindra (India), EXL (US), DXC Technology (US), Conduent (US), Infosys BPM (India), Bizagi (US).

Recent Developments:

Accenture launched the Accenture Gen AI Services suite of specialized services to assist companies in customizing and maximizing the value of generative AI. These services include a proprietary “switchboard” feature, allowing users to select the most suitable AI models based on cost, accuracy, or business context. Additionally, Accenture offers customization techniques for large-language models (LLMs), along with managed services for ongoing refinement and training.Capgemini and Microsoft collaborated to introduce the Azure Intelligent App Factory to accelerate generative AI implementations for businesses across various industries. This collaboration uses industry-specific digital platforms and Microsoft Cloud technologies to scale AI capabilities responsibly and sustainably. The solution, comprising Digital Industry Platforms, Industry Assistants, and Intelligent App Delivery Teams, aims to streamline AI investments, drive tangible business outcomes, and ensure compliance with security and industry standards.Accenture acquired the SKS Group, a consulting firm renowned for its expertise in assisting banks across Germany, Austria, and Switzerland. It helps to modernize their technology infrastructure and meet regulatory requirements through SAP S/4HANA solutions. This strategic move bolsters Accenture’s SAP and regulatory capabilities for banking clients in the region, enhancing its technology, consulting, and regulatory services portfolio. The acquisition also strengthens Accenture’s ability to cater to specialized banks, including national promotional banks supporting local businesses and communities with financial and development assistance.

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BPaaS Market Advantages:

Because services are provided on a subscription basis, BPaaS spares enterprises from having to invest in pricey infrastructure and software licences. Pay-as-you-go models optimise cost effectiveness by lowering upfront expenses and enabling organisations to extend services in response to demand.Because BPaaS solutions are adaptable and scalable, businesses may quickly modify service levels and capacity to suit shifting demands. Because of their agility, organisations can take advantage of new opportunities and quickly adjust to market needs without being hampered by inflexible IT infrastructure.By automating repetitive procedures, decreasing manual intervention, and increasing workflow efficiency, BPaaS simplifies corporate processes. This frees up time for administrative work, allowing organisations to concentrate on driving innovation and core business activities.By providing access to industry best practices and specialised knowledge, BPaaS providers enable businesses to take use of the skills and knowledge of highly qualified individuals without having to recruit and educate internal staff.Typically cloud-based, BPaaS solutions let businesses access services from any location with an internet connection. Due to its worldwide reach, organisations can more readily grow their operations into new geographic locations and collaborate and communicate with one other across remote teams.In order to safeguard client data, BPaaS providers put strong security measures in place and follow tight compliance guidelines. By doing this, businesses can be sure they can comply with legal obligations and reduce security risks related to managing sensitive data.By offering pre-configured software applications and ready-to-use business processes, BPaaS shortens the time to market. Long development and implementation cycles are no longer necessary, giving businesses the ability to provide new goods and services faster and obtain a competitive advantage in the marketplace.

Report Objectives

To define, describe, and forecast the global BPaaS market based on business process, deployment model, organization size, vertical, and region in terms of valueTo forecast the market size of the five major regional segments: North America, Europe, Asia Pacific, Middle East & Africa, and Latin AmericaTo strategically analyze the market subsegments concerning individual growth trends, prospects, and contributions to the total marketTo provide detailed information related to the major drivers, restraints, opportunities, and challenges influencing the growth of the marketTo strategically analyze macro and micro markets concerning growth trends, prospects, and their contributions to the overall marketTo analyze industry trends, patents, innovations, and pricing data related to the BPaaS marketTo analyze the impact of the recession on business processes, deployment models, organization size, verticals, and regions globallyTo analyze the opportunities in the market for stakeholders and provide details of their competitive landscape for prominent playersTo profile key players in the market and comprehensively analyze their market shares/ranking and core competenciesTo track and analyze competitive developments, such as mergers and acquisitions, new product developments, and partnerships and collaborations in the market

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About MarketsandMarkets™

MarketsandMarkets™ has been recognized as one of America’s best management consulting firms by Forbes, as per their recent report.

MarketsandMarkets™ is a blue ocean alternative in growth consulting and program management, leveraging a man-machine offering to drive supernormal growth for progressive organizations in the B2B space. We have the widest lens on emerging technologies, making us proficient in co-creating supernormal growth for clients.

Earlier this year, we made a formal transformation into one of America’s best management consulting firms as per a survey conducted by Forbes.

The B2B economy is witnessing the emergence of $25 trillion of new revenue streams that are substituting existing revenue streams in this decade alone. We work with clients on growth programs, helping them monetize this $25 trillion opportunity through our service lines – TAM Expansion, Go-to-Market (GTM) Strategy to Execution, Market Share Gain, Account Enablement, and Thought Leadership Marketing.

Built on the ‘GIVE Growth’ principle, we work with several Forbes Global 2000 B2B companies – helping them stay relevant in a disruptive ecosystem. Our insights and strategies are molded by our industry experts, cutting-edge AI-powered Market Intelligence Cloud, and years of research. The KnowledgeStore™ (our Market Intelligence Cloud) integrates our research, facilitates an analysis of interconnections through a set of applications, helping clients look at the entire ecosystem and understand the revenue shifts happening in their industry.

To find out more, visit www.MarketsandMarkets™.com or follow us on Twitter, LinkedIn and Facebook.

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On World Cleanup Day 2024, VIAIM’s Newly Launched Service Upgrade Provides Added Multilingual Support and Commitment to Environmental Goals, Helping to Shape a More Sustainable Future

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SINGAPORE, Sept. 20, 2024 /PRNewswire/ — VIAIM,  an AI technology hardware company deeply rooted in the smart office sector, is marking the inaugural World Cleanup Day 2024, which falls on September 20, with the official launch of a service package upgrade, reinforcing its dedication to both innovation and environmental responsibility.

This upgrade introduces Malay and Thai language support, expanding the total number of supported languages from 11 to 13. With these additions, VIAIM is taking another step towards making seamless cross-cultural communication more accessible, especially for users across Southeast Asia. At the same time, the Company continues to align its operations with sustainability efforts, lowering the usage threshold for customers and offering environmentally friendly solutions that contribute to a greener planet.

As part of VIAIM’s latest service package upgrade, users enjoy enhanced features designed to make their work and daily lives more efficient. These include free transcription and translation time, along with increased access to To-do List and Summary functions, providing customers with more comprehensive functionality at no additional cost.

These upgrades not only reflect the brand’s core philosophy of “user-first”, but also emphasize VIAIM’s commitment to continuously enhancing user experiences. Now, users can manage tasks more effectively, saving time and reducing the need for additional services, making their workflow more streamlined and productive.

Beyond product and service innovations, VIAIM remains committed to its environmental goals, aligning with global best practices in environmental, social, and governance (ESG) initiatives. VIAIM believes that, just as its users seek to improve their daily lives through technology, the company must contribute to a better world for future generations.

VIAIM is fully committed to environmental protection and sustainable development through its use of molded pulp, an environmentally friendly material for packaging while maintaining a laser focus on technology upgrades that reflect its customer-centric philosophy. The company utilizes molded pulp, an eco-friendly packaging material, to minimize environmental impact, while its smart office solutions contributes to a paperless workplace, further reducing waste. This dual focus on customer convenience and sustainability enhances the overall value that VIAIM delivers to its global customer base.

“Innovation serves as a breakthrough in technology and is also a cornerstone of environmental and social responsibility,” said TOM, Product Manager of VIAIM. “With our latest service upgrades, we not only improve the user experience but also make it easier for our customers to participate in sustainable practices. By embracing these advancements, users can contribute to environmental preservation, while enjoying the benefits of advanced cross-language support and smarter office tools. VIAIM’s mission is to bridge technological innovation with social responsibility, inviting our customers to join us in creating a brighter, more sustainable future.”

About VIAIM

VIAIM is an innovative technology company in the consumer-goods sector. With a focus on versatile, multimodal interactions, we strive to provide effective solutions that meet users’ specific needs. By harnessing state-of-the-art technology, we bring our visionary ideals to life, helping people embrace the incredible possibilities the Company offers.

CONTACT:
Qian Wang
wangqian@vision-intelligence.tech

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SOURCE VIAIM

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G42 Collaborates with NVIDIA to Deliver Next-Generation Climate Solutions Using Earth-2

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ABU DHABI, UAE, Sept. 20, 2024 /PRNewswire/ — G42, a leader in AI and cloud computing, today announced that it is partnering with NVIDIA to advance climate technology with a focus on developing AI solutions aimed at dramatically enhancing the accuracy of weather forecasting globally.

The collaboration builds on NVIDIA’s Earth-2, an open platform that accelerates climate and weather predictions with interactive, AI-augmented, high-resolution simulation. G42 and NVIDIA will initially focus on a square-kilometer resolution weather forecasting model that improves the accuracy of meteorological predictions.

Key to this initiative is the establishment of a new operational base and Climate Tech Lab in Abu Dhabi. This state-of-the-art facility will serve as a hub for research and development, driving forward both companies’ commitment to environmental sustainability. This facility will also mobilize the creation of tailored climate and weather solutions that leverage over 100 petabytes of geophysical data assets.

Peng Xiao, Group CEO of G42, said, “This initiative with NVIDIA is a testament to our commitment to applying AI in ways that not only innovate but also solve critical global challenges. Establishing the Earth-2 Climate Tech Lab in Abu Dhabi allows us to leverage our unique capabilities and insights to foster a sustainable future for the world.”

In addition to fostering innovation in climate technology, the initiative will focus on building a robust framework for integrating enhanced weather prediction capabilities with comprehensive data metrics and visualization. This will assist organizations worldwide in achieving their sustainability goals through well-informed, data-driven environmental strategies.

“Our collaboration with G42 marks a pivotal step toward harnessing AI to understand and predict climate phenomena with unprecedented accuracy,” said Jensen Huang, founder and CEO of NVIDIA. “The Earth-2 Climate Tech Lab will propel environmental solutions using the most advanced accelerated computing and AI technology to benefit millions of people around the world.”

By uniting G42’s AI expertise with NVIDIA’s computational acumen, this partnership aims to deliver transformative climate solutions that combine scientific accuracy with real-world applicability, driving impactful change across industries and ecosystems.

About G42

G42 is a technology holding group, a global leader in creating visionary artificial intelligence for a better tomorrow. Born in Abu Dhabi and operating worldwide, G42 champions AI as a powerful force for good across industries. From molecular biology to space exploration and everything in between, G42 realizes exponential possibilities, today.
To know more visit www.g42.ai.

Media contacts
Media and PR Team, G42
media@g42.ai

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Kawasaki and CB&I Sign Strategic Collaborative Agreement for Promoting Commercial-Use Liquefied Hydrogen Supply Chain

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HOUSTON, Sept. 19, 2024 /PRNewswire/ — Kawasaki Heavy Industries, Ltd. (Kawasaki) and CB&I, a wholly owned unrestricted subsidiary of McDermott, announced today their signing of a strategic agreement for promoting a commercial-use liquefied hydrogen (LH2) supply chain and realizing a zero-carbon-emission society. The signing ceremony took place at Gastech Exhibition & Conference in Houston on September 18, 2024.

“We are very pleased for this opportunity to build and launch a commercial liquefied hydrogen supply chain in cooperation with CB&I,” said Motohiko Nishimura, President, Energy Solutions & Marine Engineering Company, Kawasaki Heavy Industries, Ltd. “By taking advantage of both companies’ strengths and specialized know-how, we aim to cost down hydrogen, strengthen hydrogen supply chain competitiveness, and accelerate the transition to a zero-carbon society.”

Both companies will use their specialized know-how to provide infrastructure that will enable commercial-scale international LH2 supply chains in order to help achieve carbon-neutrality. By leveraging our combined expertise to deliver large-scale LH2 infrastructure solutions, CB&I and Kawasaki are removing barriers, driving down costs and enhancing scalability across the entire supply chain.

“This strategic partnership represents a significant advancement in liquid hydrogen storage capabilities,” said Mark Butts, Senior Vice President of CB&I. “Our technical expertise and extensive experience in liquid hydrogen storage position us at the forefront of the energy transition, delivering reliable storage solutions and executing projects worldwide with proven success.”

Under this agreement, the companies will provide infrastructure to advance the global realization of a sustainable energy economy and meet decarbonization targets. This collaboration will reduce LH2 infrastructure costs and contribute to more widespread use of this clean and efficient energy source.

About CB&I
CB&I is the world’s leading designer and builder of storage facilities, tanks, and terminals. With more than 60,000 structures completed throughout its 130-year history, CB&I has the global expertise and strategically located operations to provide its customers world-class storage solutions for even the most complex energy infrastructure projects. CB&I is a wholly owned unrestricted subsidiary of McDermott. To learn more, visit www.cbi.com.

About McDermott
McDermott is a premier, fully-integrated provider of engineering and construction solutions to the energy industry. Our customers trust our technology-driven approach engineered to responsibly harness and transform global energy resources into the products the world needs. From concept to commissioning, McDermott’s innovative expertise and capabilities advance the next generation of global energy infrastructure—empowering a brighter, more sustainable future for us all. Operating in over 54 countries, McDermott’s locally-focused and globally-integrated resources include more than 30,000 employees, a diversified fleet of specialty marine construction vessels and fabrication facilities around the world. To learn more, visit www.mcdermott.com.

About Kawasaki Heavy Industries, Ltd.
Kawasaki Heavy Industries, Ltd. is general engineering manufacturer with over 125 years of experience manufacturing products spanning land, sea and air. Kawasaki established the Kawasaki Group’s new vision statement, “Group Vision 2030: Trustworthy Solutions for the Future,” and is focusing on three fields, “A Safe and Secure Remotely-Connected Society,” “Near-Future Mobility,” and “Energy and Environmental Solutions” in order to provide solutions for social issues. For “Energy and Environmental Solutions” in particular, by securing the technology necessary for the entire supply chain (for production, transportation, storage and utilization) ahead of the rest of the world, Kawasaki aims to bring about a society that utilizes hydrogen, the ultimate clean energy that emits no carbon dioxide when used. To learn more, visit https://global.kawasaki.com/en.

Forward-Looking Statements
McDermott cautions that statements in this communication which are forward-looking, and provide other than historical information, involve risks, contingencies and uncertainties. These forward-looking statements include, among other things, statements about the expected benefits from the collaboration agreement discussed in this press release.  Although we believe that the expectations reflected in those forward-looking statements are reasonable, we can give no assurance that those expectations will prove to have been correct. Those statements are made by using various underlying assumptions and are subject to numerous risks, contingencies and uncertainties, including, among others: adverse changes in the markets in which we operate or credit or capital markets; our inability to successfully execute on contracts in backlog; changes in project design or schedules; the availability of qualified personnel; changes in the terms, scope or timing of contracts, contract cancellations, change orders and other modifications and actions by our customers and other business counterparties; changes in industry norms; actions by lenders, other creditors, customers and other business counterparties of McDermott and adverse outcomes in legal or other dispute resolution proceedings. If one or more of these risks materialize, or if underlying assumptions prove incorrect, actual results may vary materially from those expected. You should not place undue reliance on forward-looking statements. This communication reflects the views of McDermott’s management as of the date hereof. Except to the extent required by applicable law, McDermott undertakes no obligation to update or revise any forward-looking statement.

For media inquiries, please use the contact information below:

Reba Reid
Global Media Relations
+1 281 588 5636
RReid@McDermott.com

Kristi Krupala-Grove
CB&I Media Relations
+1 346 313 9636
KKrupala2@mcdermott.com

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SOURCE McDermott International, Ltd

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