MIAMI, May 20, 2025 /PRNewswire/ — Embodee, the fashion tech company behind Folio3D, has announced new features to its platform that makes it easier for designers to work with clients and fine-tune their 3D designs. The latest features help streamline file sharing, gather feedback directly on 3D models, and provide more precise control over material details.

The update includes Product File Sharing, Guest Commenting with Annotations, and Advanced Material Settings—all designed to reflect better ways for designers to manage their work and communicate with clients.

“Designers already juggle a lot. This update helps take some of that load off by simplifying how files are shared and feedback is collected,” said Ben Sosinski, VP of Product at Embodee.

Product File Sharing via Link
Designers can now attach documents like sketches, spec sheets, or reference files directly to a shared 3D product link. Clients get the full context in one place—no extra emails or software needed.

Guest Commenting and Annotations
Clients can leave comments and visual notes right on the 3D model—without needing to sign up. It keeps feedback clear, reduces back-and-forth, and shortens approval timelines.

More Control Over Materials
New material settings give designers the ability to adjust transparency, metalness, roughness, and alpha maps—allowing for more accurate visual results that reflect their creative vision and meet client expectations.

“Folio3D was built because we saw how many designers were managing multiple tools to do something as simple as share and explain their work,” said OJ Skjelten, CEO of Embodee. “This release takes a big step toward making that process smoother and more accurate.”

Folio3D supports the growing community of 3D fashion designers—whether independent or part of a team—by helping them present their work clearly, manage files in one place, and collaborate with clients without adding more barriers to their already complex workflows.

About Embodee

Founded in 2008, Embodee delivers best-in-class platforms leveraging 3D to foster creativity and collaboration in the apparel supply chain. The company’s innovative solutions empower businesses and individuals to streamline workflows and boost efficiency. Embodee is headquartered in Miami, Florida, and has employees across the world, with offices in Sofia, Bulgaria and Colombo, Sri Lanka.

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SOURCE Embodee

The fast growing next-generation specialty brokerage delivers enterprise-level service for every size of insurance premium, earning industry accolades and outpacing national benchmarks

MOUNTAIN VIEW, Calif., May 20, 2025 /PRNewswire-PRWeb/ — Flow Specialty, the wholesale 3.0 specialty commercial insurance brokerage, announced that its quote-to-bind ratio recently reached an industry-leading 50 percent, more than doubling suggested industry averages of approximately 20 percent. Flow Specialty is built to scale the judgment and expertise of their wholesale brokers, ensuring retail producers are never left hanging and can secure tailored coverages for any size premium. The Flow model proves that when you scale expertise — not just process — the whole value chain benefits.

Flow’s hybrid model combines licensed brokers with AI-powered workflow augmentation. Their internal tools and insurance-aware AI agents assist with high-effort tasks such as quote comparisons, marketing reports, and document preparation, so brokers can focus on delivering insights and closing business, regardless of account size.

“Our industry has long accepted that service can’t scale. That’s left small and mid-sized businesses underinsured or underserved,” said CEO and Co-Founder Sivan Iram. “We started Flow to change that. By giving brokers digital leverage, we ensure every submission gets the attention it deserves.”

Since inception, Flow has been committed to building broker-first, tech-enabled services that provide both speed and the meaningful outcomes needed to flourish in a relationship-focused industry. Upending expectations, the company has supported its expert brokers with an insurance-first AI engine to provide the high-touch, enterprise-level support that is typically reserved for six-figure premiums to submissions as low as $1,000.

National recognition reinforces Flow’s impact

The company’s success is being recognized on a national stage. Flow Specialty was recently honored this month with a Bronze Stevie® Award as Insurance Solution of the Year at the 2025 American Business Awards. Judges noted Flow’s exceptional user experience, clarity in processes, and ability to deliver scalable service without sacrificing quality.

Iram added, “Our commitment to excellence is built into every layer of the company, from how we respond to retail producers to how we train our AI to the highest performance standards. This year, our AI agents became the first in wholesale insurance to pass multiple RPLU exams. Now, Flow’s quote-to-bind ratio is another milestone in demonstrating the trust and market fit our model brings to the industry.”

Flow’s quote-to-bind ratio is a leading indicator of trust, responsiveness, and market fit. Learn more at www.flowspecialty.com.

About Flow

Flow Specialty is redefining the model for Wholesale Specialty Insurance. Flow’s expert brokers are backed by an insurance-first AI engine, making it possible to scale white glove, enterprise-grade service to every submission — no matter the premium. Backed by Munich Re Ventures and Lightspeed, Flow’s Platformless AI approach is scaling service without compromising trust and expertise. For more information, visit: www.flowspecialty.com.

Media Contact

Tal Waters, Flow Specialty, 1 7347164182, media@flowspecialty.com

View original content to download multimedia:https://www.prweb.com/releases/flow-specialty-doubles-industry-average-quote-to-bind-ratio-302459161.html

SOURCE Flow Specialty

Company Strengthens AI-driven Voice and Contact Center Capabilities Through Expanded AWS Partnership

SAN FRANCISCO, May 20, 2025 /PRNewswire/ — Zendesk, a pioneer in Agentic AI-powered customer service, today announced the completion of its acquisition of Local Measure, a leading CCaaS (Contact Center as a Service) and advanced voice solutions provider and long-standing AWS partner. This strategic move expands Zendesk’s customer experience platform into larger, high-volume service environments through Local Measure’s integration with Amazon Connect, AWS’s AI-powered contact center solution. The integration unifies digital and voice channels within a single intelligent platform, now offered as Zendesk for Contact Center, delivering scalable, secure, and flexible AI-powered voice and CCaaS solutions.

“Voice remains a critical channel for businesses to support customers especially with urgent or complex issues,” said Adrian McDermott, Zendesk CTO. “Enterprises need intuitive and flexible voice solutions to deliver seamless, high-quality experiences at scale. By combining Zendesk’s AI-powered platform with Local Measure’s advanced voice capabilities, we offer a scalable solution that adapts to our customers’ needs, streamlines workflows, personalizes interactions, and protects data. This strengthens our commitment to advancing voice technology and delivering comprehensive solutions that help customers overcome today’s challenges while building for tomorrow’s needs”

Local Measure’s platform transforms traditional IVR (Interactive Voice Response) by integrating AI-driven automation and real-time data to deliver personalized, dynamic voice experiences. This reduces agent workload while ensuring fast, accurate customer interactions. With advanced call routing and seamless integration of inbound and outbound voice channels, Local Measure supports Zendesk in evolving static IVR menus into more intelligent voice solutions. Leveraging AI agents to enhance and evolve IVR, Zendesk delivers smarter routing, proactive service, and better customer engagement — setting a new standard for next-generation voice messaging and scalable contact centers.

The intent to acquire Local Measure was initially announced in February 2025. The transaction was completed following satisfaction of customary conditions, including Local Measure’s shareholder approval and required regulatory and court approvals under Australian law. Zendesk is now focused on integrating Local Measure’s technology and expertise into Zendesk for Contact Center to accelerate innovation and deliver enhanced value to its customers worldwide.

About Zendesk
Zendesk powers exceptional service for every person on the planet. As a leader in AI-powered service, we offer the Zendesk Resolution Platform, designed to redefine customer experience with advanced tools that integrate AI Agents, a comprehensive knowledge graph, actions and integrations, governance and control, measurement and insights, and human expertise. Our purpose-built platform enhances service by combining automation and human insight for seamless interactions. Easy to use, easy to scale, and easy to get value from, Zendesk helps companies strengthen relationships, improve efficiency, and grow. Learn more at www.zendesk.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/zendesk-completes-acquisition-of-local-measure-302459639.html

SOURCE Zendesk, Inc.