ATLANTA, Jan. 13, 2025 /PRNewswire/ — Switchboard, MD is announcing the launch of ThreatAware, an advanced solution designed to identify potential infectious disease risks early and enable clinicians to intervene promptly with at-risk patients.

ThreatAware combines advanced natural language processing and machine learning models to analyze patient communications across phone calls, texts, emails, and patient portals. Developed in collaboration with practicing multi-specialty physicians, the solution uses criteria defined by clinicians to identify and prioritize potential disease-specific cases. By aligning the model’s capabilities with the needs outlined by physicians, ThreatAware delivers reliable insights that empower clinical staff to focus on patient needs, enabling faster and more efficient care delivery.

This solution goes beyond immediate identification and classification. The scalable design allows healthcare organizations to quickly adapt to evolving challenges while fostering stronger collaboration with public health agencies. ThreatAware also provides actionable population health insights, equipping clinicians and researchers with the necessary data to make informed decisions and prepare for future health threats.

“Building AI models for infectious disease management can present unique challenges,” said Yuanda Zhu, PhD, Director of Engineering at Switchboard, MD. “The complexity of medical conditions, the need for expertly labeled training data, and the wide variation in how patients describe potential symptoms all require careful consideration. By collaborating with a wide range of clinicians from across the globe, who helped train and validate ThreatAware, we’ve created a system that adapts to real-world scenarios and delivers reliable, actionable insights.”

“Having a flexible and well-integrated system in place is essential for managing emerging health threats,” said Larry J. Anderson, MD, Professor at Emory University School of Medicine and Former Director of CDC’s Division of Viral Diseases in the National Center for Immunization and Respiratory Diseases. “In the case of new outbreaks, symptoms and data points can evolve rapidly, and being able to adapt and analyze those changes quickly is critical to making informed decisions and supporting effective responses.”

By addressing critical challenges in infectious disease management, ThreatAware ensures healthcare organizations can act swiftly to protect patients, reduce strain on resources, and collaborate with public health needs.

This project has been supported in whole or in part with federal funds from the Department of Health and Human Services; Administration for Strategic Preparedness and Response; Biomedical Advanced Research and Development Authority (BARDA), under contract number 75A50124C00016.

About Switchboard, MD

Switchboard, MD is a physician-led artificial intelligence & data science company with a mission to restore the human connection to medicine by improving engagement and outcomes while reducing inefficiency. Switchboard, MD’s platform designs and deploys clinically relevant products that surface critical needs, accelerate patient care, and reduce administrative burdens—making it easier for providers and administrators to collaborate and deliver high-quality experiences for patients and staff.

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SOURCE Switchboard, MD

Canary named Best Guest Experience Platform for the second year running after 25,000+ hoteliers submitted reviews across HotelTechReport.

SAN FRANCISCO, Jan. 13, 2025 /PRNewswire/ — Canary Technologies, the industry’s leading AI-powered Guest Management System, has demonstrated its prominence in hospitality technology by being recognized with eight 2025 HotelTechAwards from HotelTechReport (HTR).

Canary was awarded the #1 spot in multiple categories, winning HTR awards for:

Best Guest Messaging SoftwareBest Upselling SoftwareBest Contactless Check-InBest Cyber Security & Fraud PreventionBest Digital Tipping Software for HotelsBest Guest Experience PlatformTop 10 Hotelier’s Choice AwardTop 10 Best Places to Work

These awards directly recognize Canary’s commitment to building great products and providing exceptional service with the best team in hospitality technology.

Nearly a million hoteliers visited HotelTechReport during this year’s awards period, contributing more than 25,000 verified product reviews. Winners are selected based on key criteria such as customer feedback, integration compatibility, organizational health, market share, partner network strength and customer support quality.

“Winning 8 HotelTechAwards is a testament to our unwavering commitment to innovation and customer satisfaction,” said SJ Sawhney, Co-founder and President of Canary Technologies. “We’re proud to lead the industry in guest engagement and AI-powered solutions that streamline operations and elevate the guest experience. These awards reflect the incredible work our team and customers have put in to transform hospitality technology.”

With repeat wins in several categories, Canary has consistently proven its ability to deliver cutting-edge solutions that meet the evolving needs of the hospitality industry. The HotelTechAwards are often referred to as “the Grammys of Hotel Tech” and winners were selected from more than 200 of the top technology products around the world. The awards are the industry’s only data-driven platform, with rankings determined by product reviews from a global community of verified hotel technology users across more than 120 countries.

About Canary Technologies 
Canary Technologies is modernizing the hotel tech stack with its award-winning end-to-end Guest Management Platform. Digitizing everything from post-booking through checkout, Canary is trusted by more than 20,000 hoteliers in 80 countries, including leading global brands, such as Marriott International, Four Seasons, Choice Hotels, Wyndham Hotels & Resorts and Intercontinental Hotel Group. Canary is the #1 rated solution on HotelTechReport and was the sole hotel technology company named to Fast Company’s Most Innovative Companies in 2023. Canary’s solutions eliminate paper processes, boost revenue, increase staff efficiency, improve the guest experience, and reduce chargebacks and payment fraud. Canary’s Hotel Management Software includes Mobile Check-In/Checkout, Tablet Registration, Upsells, Guest Messaging, Canary AI, Digital Tipping, Digital Compendium and AI Webchat. Learn more at canarytechnologies.com.

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SOURCE Canary Technologies

SAN DIEGO, Jan. 13, 2025 /PRNewswire/ — XLR8 EMS, a leading provider of electronics manufacturing solutions, is proud to announce the full integration of Concisys into its operations. This strategic milestone reflects the culmination of a year of investment and advancement, positioning XLR8 EMS as a premier partner for high-performance industries including aerospace, defense, medical, and industrial markets.

As part of this integration, XLR8 EMS has completed $1.5 million in infrastructure upgrades at its San Diego site (formerly Concisys), including advanced in-line inspection systems and the implementation of a state-of-the-art Manufacturing Execution System (MES). These enhancements ensure unparalleled precision, speed, and reliability in every phase of production.

Highlighting this period of growth, XLR8 EMS’s San Diego site (formerly Concisys) has achieved AS9100 and ISO 13485 certifications. These certifications underscore the company’s commitment to meeting the stringent quality and regulatory standards required by its customers in mission-critical industries.

This integration is supported by XLR8 EMS’s partnership with American Pacific Group (APG), a San Francisco Bay Area-based private equity firm. APG’s expertise and strategic resources have been instrumental in driving sustainable growth and operational excellence across XLR8 EMS’s operations.

“The integration of Concisys into XLR8 EMS represents a significant step forward in our ability to serve our customers with the highest standards of quality and innovation,” said Atman Buch, Chief Strategy Officer of XLR8 EMS. “With these advancements and certifications, we are well-positioned to meet the evolving needs of our partners across a wide range of industries.”

About XLR8 EMS

XLR8 EMS is a trusted partner in electronic manufacturing, specializing in printed circuit board assemblies for a range of industries, including aerospace, defense, medical, and industrial markets. Recognized for its speed, precision, and rigorous quality standards, XLR8 EMS offers end-to-end solutions from initial design to full-scale production. With key certifications such as ITAR, ISO 9001, ISO 13485, and AS 9100, the company ensures compliance with the highest industry requirements. For more information, visit www.xlr8ems.com or contact sales@xlr8ems.com.

About American Pacific Group

American Pacific Group is a San Francisco Bay Area-based private equity firm with $1.2 billion of capital under management. Together, with management teams, American Pacific Group drives sustainable growth in its portfolio companies through the “Q Process,” a proprietary and tested approach to value creation. For more information, please visit www.americanpacificgroup.com.

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SOURCE XLR8 EMS