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UVeye Partners with Reynolds and Reynolds to Enhance Service Inspections

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The collaboration opens the door for service advisors at thousands of dealerships operating on a Reynolds Retail Management System to greet customers with a transparent view of potential areas of concern from the moment they arrive

TEANECK, N.J. and DAYTON, Ohio, Jan. 10, 2025 /PRNewswire/ — The Reynolds and Reynolds Company and UVeye announced today the launch of a collaborative effort, beginning at the NADA Show 2025, to enhance the quality of service from the moment a customer arrives at a dealership. Service advisors at dealerships operating with a Reynolds Retail Management System and equipped with UVeye’s cutting edge AI-powered vehicle inspection technology will now be able to approach guests with actionable information.

“The ability to provide customers with a transparent understanding of potential issues their vehicle may have, and not blindside them with unexpected added work, builds credibility and goodwill,” said Omer Bar-Joseph, chief commercial officer at UVeye. “Customer service is the lynchpin to retaining customers and to turning their time at a dealership into really positive experiences. This collaboration allows for dealerships to start that experience off on the right foot.”

When a customer arrives at a dealership, their vehicle will be scanned with the UVeye system. The advisor will then be alerted through Reynolds’ ERA-IGNITE with an indication there are items to review with the customer.

“Our service advisors love this new capability. The alert catches their eye, and the information it provides makes it easy for them to explain to customers where they may have trouble they didn’t even know about,” said Jim Montella, service director of Team Toyota of Princeton. “It shows our customers that we are looking out for their safety. Our customers appreciate that, and they say the pictures we present of their vehicle are very cool to see.”

As customers’ needs for transparency, convenience, and timeliness have evolved, it’s vital to meet their expectations with innovative processes that create efficiencies. In this case, communicating with the customer early in their service visit ensures they are well-informed, boosts customer satisfaction and acceptance of recommended work.

Additionally, UVeye’s inspection technology flags areas technicians may want to inspect closer to identify work that needs to be done to keep the customer’s vehicle operating smoothly. It also builds credibility for technicians who can use photos or videos to explain recommended or necessary repairs when it comes time for the customer to decide what work to approve.

“In most service departments, there are two things that lead to happy customers and increased performance – efficiency and upsell percentage. The more we can bring into Reynolds Retail Management System, the more efficiency is created, and UVeye has proven to be a great tool to help increase closing ratios. We are very excited about this opportunity for our customers,” concluded Jason Sideris, vice president of fixed operations product management for Reynolds.

This new function for dealerships using a Reynolds Retail Management System will launch at the NADA Show 2025. Attendees can witness the full dealership experience at the UVeye booth #218 and the Reynolds booth #1751.

About UVeye

UVeye has created the world’s first fully automated suite of vehicle inspection systems. The company’s AI-powered drive-thru systems, like an “MRI for vehicles,” can detect external or mechanical flaws and identify damages, modifications, or foreign objects under and around a vehicle within seconds. 

UVeye is installed at hundreds of dealerships, and auction and fleet sites across the United States and around the world. In October 2023, Amazon announced a rollout of hundreds of inspection systems at its last mile delivery sites. UVeye has been recognized as one of TIME Best Inventions of 2024 as well as Fast Company’s World’s Most Innovative Companies of 2024. UVeye is backed by, and partners with, some of the largest car manufacturers in America. For more information visit: www.UVeye.com.

UVeye Company Contact

Yaron Saghiv
UVeye
yaron.s@uveye.com
+1 516 340 3572

UVeye Media Contact

Sarah Schloss
Headline Media
sarah.schloss@headline.media
+1 914 506 5104

About Reynolds
Reynolds and Reynolds is a leading provider of automobile dealership software, services, and forms to help dealerships deliver better business results and transform the customer experience. The company is headquartered in Dayton, Ohio, with major U.S. operations in Houston and College Station, Texas, Tampa, Florida, and Celina, Ohio, as well as operations in Canada, the U.K., and Europe. (www.reyrey.com

Media information
media@reyrey.com
937.607.8045

 

Photo: https://mma.prnewswire.com/media/2594753/UVeye_The_Reynolds_and_Reynolds_Company.jpg

 

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SOURCE UVeye; The Reynolds and Reynolds Company

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Waters Corporation to Host Investor Day on March 5, 2025

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MILFORD, Mass., Jan. 10, 2025 /PRNewswire/ — Waters Corporation (NYSE:WAT) announced that it will host an Investor Day on Wednesday, March 5th, 2025, in New York City, starting at 8:30 AM ET.

The event will feature presentations by members of the senior management team, who will discuss business initiative achievements, new strategic priorities, and our vision for future shareholder value creation. A Q&A session will follow.

In-Person Attendance
To request in-person attendance at this event, please click here or visit the Waters Investor Relations website at https://ir.waters.com, under ‘Events’.

Webcast
A live webcast will be available the day of the event. To register for the webcast, please click here or visit the Waters Investor Relations website at https://ir.waters.com, under ‘Events’. A replay of the webcast will be available shortly after the event concludes.

About Waters Corporation
Waters Corporation (NYSE:WAT), a global leader in analytical instruments and software, has pioneered chromatography, mass spectrometry, and thermal analysis innovations serving the life, materials, food, and environmental sciences for more than 65 years. With approximately 7,500 employees worldwide, Waters operates directly in 35 countries, including 15 manufacturing facilities, and with products available in more than 100 countries.

Caspar Tudor, Head of Investor Relations
investor_relations@waters.com

View original content:https://www.prnewswire.com/news-releases/waters-corporation-to-host-investor-day-on-march-5-2025-302348226.html

SOURCE Waters Corporation

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As Retail Cybercrime Surges, Plank Road Ventures To Present Technology Solutions At NRF 2025 Big Show

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HOBOKEN, N.J., Jan. 10, 2025 /PRNewswire/ — Credit cards and other non-cash payment methods now account for some 80% of purchasing activity, according to some reports. It’s convenient for consumers, but each retail transaction may expose vital shopper information to nation-state and other cybercriminals. Consumers are inconvenienced, while retailers may suffer reputational and financial damage.

To combat the upsurge in digital incursions, Plank Road Ventures — an eMazzanti Technologies company — will present artificial intelligence, cybersecurity best-practice and other retail solutions at the NRF (National Retail Federation) 2025 Retail’s Big Show at Booth 2306, in the Startup Hub of New York City’s Jacob K. Javits Convention Center from January 12 through January 14, 2025.

“The rise in credit card, digital and other payment methods have made retailers a rich target for cyberthieves,” warns eMazzanti Technologies President Carl Mazzanti. “POS systems, for example, can store customer information and purchase history, enabling retailers to capture the information they need to inform targeted marking campaigns and personalized shopping experiences. But POS transactions also pose an attractive target for cybercriminals, and a successful data breach will have far-reaching consequences.”

Plank Road Ventures, a global managed services provider, partners with leading companies like Microsoft, Watchguard, HP, and I3 Communications to help retailers deploy technology that improve and secure their operations and store strategies, while enhancing customer experience and engagement. Retailers can meet with trained professionals from Plank Road Ventures at the NRF 2025 Retail’s Big Show, and learn about leading-edge POS and other solutions.

About eMazzanti Technologies
eMazzanti’s team of trained, certified IT experts deliver rapid response, increased revenue growth, data security, and productivity for organizations of all sizes. The firm offers cloud and mobile solutions, multi-site technology implementations, outsourced network management, 24 x 7 support, digital marketing services, and cyber security assessments and protection services.

About Plank Road Ventures
Our team of experienced retail experts works with clients to understand their specific requirements and recommend the best options. Specializing in store operations and support, the team is available 24x7x 365.

View original content:https://www.prnewswire.com/news-releases/as-retail-cybercrime-surges-plank-road-ventures-to-present-technology-solutions-at-nrf-2025-big-show-302348181.html

SOURCE Plank Road Ventures

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Kevin Lanouette Named Senior Vice President and General Counsel

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BEDFORD, Mass., Jan. 10, 2025 /PRNewswire/ — iRobot Corp. (NASDAQ: IRBT), a leader in consumer robots, today announced that Kevin Lanouette has been named Senior Vice President and General Counsel, effective January 17, 2025. Tonya Drake, the Company’s Executive Vice President and General Counsel, will transition to an advisory role ending March 7, 2025.

“I’d like to thank Tonya for her many years of service to iRobot,” said Gary Cohen, iRobot CEO. “Her legacy of tenacity and rigor in protecting the iRobot Company and our brand has been exemplary.”

“Kevin is a seasoned and highly skilled attorney whose experience in advising on complex corporate and securities, commercial, M&A and IP protection matters will be invaluable as we execute our strategic initiatives and work toward a return to profitable growth,” said Cohen.

Formerly, Mr. Lanouette was a Partner at OutsideGC, a Boston-based law firm, where he specialized in providing strategic legal counsel to clients at all stages of development and across a broad range of industries, including technology development, software and services and healthcare. Previously, he served as Assistant General Counsel at Analog Devices, Inc., a leading global semiconductor manufacturer, from 2006 to 2020, where he had responsibility for several critical legal functions, including corporate, SEC and securities matters, IP licensing and technology transfers, M&A and investments, global commercial transactions, and governance and compliance issues.

He is a graduate of the University of Maine and Harvard Law School.

About iRobot Corp.
iRobot is a global consumer robot company that designs and builds thoughtful robots and intelligent home innovations that make life better. iRobot introduced the first Roomba robot vacuum in 2002. Today, iRobot is a global enterprise that has sold more than 50 million robots worldwide. iRobot’s product portfolio features technologies and advanced concepts in cleaning, mapping and navigation. Working from this portfolio, iRobot engineers are building robots and smart home devices to help consumers make their homes easier to maintain and healthier places to live. For more information about iRobot, please visit www.irobot.com

For iRobot Investors
Certain statements made in this press release that are not based on historical information are forward-looking statements which are made pursuant to the safe harbor provisions of the Private Securities Litigation Reform Act of 1995. This press release contains express or implied forward-looking statements relating to iRobot Corporation’s expectations concerning executive transitions and execution of the company’s strategy. These statements are neither promises nor guarantees, but are subject to a variety of risks and uncertainties, many of which are beyond our control, which could cause actual results to differ materially from those contemplated in these forward-looking statements. Existing and prospective investors are cautioned not to place undue reliance on these forward-looking statements, which speak only as of the date hereof. iRobot undertakes no obligation to update or revise the information contained in this press release, whether as a result of new information, future events or circumstances or otherwise. For additional disclosure regarding these and other risks faced by iRobot, see the disclosure contained in our public filings with the Securities and Exchange Commission including, without limitation, our most recent Annual Report on Form 10-K and Quarterly Reports on Form 10-Q.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/kevin-lanouette-named-senior-vice-president-and-general-counsel-302348314.html

SOURCE iRobot Corporation

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