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Baijiayun was honored with the title of “Exclusive Member Unit” by the Beijing Educational Informationization Industry Alliance.

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BEIJING, Dec. 14, 2024 /PRNewswire/ — Baijiayun Group Ltd (“Baijiayun” or the “Company”) (NASDAQ: RTC), a one-stop AI video solution provider, today announced it was honored with the title of “Exclusive Member Unit”.

In recent days, the First Council of the Artificial Intelligence Education Professional Committee of the Beijing Educational Informationization Industry Alliance and the 2024 Symposium on Artificial Intelligence Empowering the Innovative Development of Primary and Secondary Schools were successfully held at the Affiliated Experimental School of Beijing Institute of Technology. Nearly 200 renowned experts, leaders of education bureaus, principals of primary and secondary schools, front-line educators, and representatives of artificial intelligence technical support units from Beijing, Tianjin, Hebei, Liaoning and other places attended the conference.

This conference was hosted by the Beijing Educational Informationization Industry Alliance, Baijiayun was also invited to participate in the conference and, together with many well-known enterprises in the industry, and won the honor of “Exclusive Member Unit” of the Beijing Educational Informationization Industry Alliance.

In the future, Baijiayun will work with the Beijing Educational Informationization Industry Alliance to continue to carry out research and promotion on educational informationization industry technologies across China, promote in-depth cooperation across disciplines, departments, and industries, jointly build an educational informationization development platform, create an industrial resource integration platform, an application service platform, and a technology transformation platform, share the fruits of development, give play to the supporting and leading role of educational informationization in educational modernization, and further promote the innovative development of the national education cause.

About Baijiayun Group Ltd 

Baijiayun is a one-stop AI video solution provider with core expertise in SaaS/PaaS solutions. Baijiayun is committed to delivering reliable, high-quality video experiences across devices and localities and has grown rapidly since its inception in 2017. Premised on its industry-leading video-centric technologies, Baijiayun offers a wealth of video-centric technology solutions, including Video SaaS/PaaS, Video Cloud and Software, and Video AI and System Solutions. Baijiayun caters to the evolving communications and collaboration needs of enterprises of all sizes and industries. For more information, please visit ir.baijiayun.com.

Safe Harbor Statement

This press release contains certain “forward-looking statements.” These statements are made under the “safe harbor” provisions of the U.S. Private Securities Litigation Reform Act of 1995. Statements that are not historical facts, including statements about the parties’ perspectives and expectations, are forward-looking statements. The words “will,” “expect,” “believe,” “estimate,” “intend,” and “plan” and similar expressions indicate forward-looking statements.

Such forward-looking statements are inherently uncertain, and shareholders and other potential investors must recognize that actual results may differ materially from the expectations as a result of a variety of factors. Such forward-looking statements are based upon management’s current expectations and include known and unknown risks, uncertainties, and other factors, many of which are hard to predict or control, that may cause the actual results, performance, or plans to differ materially from any future results, performance or plans expressed or implied by such forward-looking statements. The forward-looking information provided herein represents the Company’s estimates as of the date of this press release, and subsequent events and developments may cause the Company’s estimates to change.

The Company specifically disclaims any obligation to update the forward-looking information in the future. Therefore, this forward-looking information should not be relied upon as representing the Company’s estimates of its future financial performance as of any date subsequent to the date of this press release.

A further list and description of risks and uncertainties can be found in the documents the Company has filed or furnished or may file or furnish with the U.S. Securities and Exchange Commission, which you are encouraged to read. Should one or more of these risks or uncertainties materialize, or should underlying assumptions prove incorrect, actual results may vary materially from those indicated or anticipated by such forward-looking statements. Accordingly, you are cautioned not to place undue reliance on these forward-looking statements. Forward-looking statements relate only to the date they were made, and the Company undertakes no obligation to update forward-looking statements to reflect events or circumstances after the date they were made except as required by law or applicable regulation.

For investor and media enquiries, please contact:

Company Contact:
Ms. Fangfei Liu 
Chief Financial Officer, Baijiayun Group Ltd
Phone: +86 25 8222 1596
Email: ir@baijiayun.com 

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SOURCE Baijiayun Group Ltd

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French antitrust proceedings concluded

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December 19, 2024

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STOCKHOLM, Dec. 19, 2024 /PRNewswire/ — The French Competition Authority (FCA) has completed the previously communicated second investigation regarding alleged breaches of antitrust rules in France by Electrolux Group and various other parties within the home appliance sector during 2009 to 2014.

The FCA has decided on a fine of EUR 44.5m, which is covered by the provision set by Electrolux Group and reported as a non-recurring item in the second quarter of 2023. This decision follows a settlement that was reached in 2023 between the FCA and Electrolux Group.

For further information, please contact Electrolux Press Hotline, +46 8 657 65 07.

This information was brought to you by Cision http://news.cision.com

https://news.cision.com/electrolux-group/r/french-antitrust-proceedings-concluded,c4084732

The following files are available for download:

https://mb.cision.com/Main/1853/4084732/3182902.pdf

241219 Press release – French antitrust proceedings concluded final ENG

 

View original content:https://www.prnewswire.co.uk/news-releases/french-antitrust-proceedings-concluded-302335955.html

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Inaugural “State of CX Malaysia” Research Reveals Opportunities in Customer Experience for Malaysia

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December 19, 2024

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KUALA LUMPUR, Malaysia, Dec. 19, 2024 /PRNewswire/ — CX Malaysia, in collaboration with Twimbit, MDEC (Malaysia Digital Economy Corporation) and CCAM (Contact Centre Association of Malaysia), released the “State of CX Malaysia 2024” report, the first comprehensive study benchmarking customer experience excellence across Malaysian enterprises.

This first-of-its-kind research and report evaluates 100 brands and companies in the Malaysian consumer space using the Twimbit CX Stars Methodology. The consolidated scores provide a baseline standard for the Malaysia CX Index which will set a barometer for continuous transformation in CX excellence. 

Key Findings:

The Malaysia CX Index stands at 3.61 out of 5.0, showcasing a strong foundation in customer experience deliveryDigital e-commerce (4.03), Digital Banks & Financial Services (3.80), and Property Development (3.73) sectors emerge as industry leadersTop performers include Petronas, Shopee, Grab, DHL, FedEx, AIA Malaysia, Gamuda Land, Maybank, Etiqa Insurance, Tune Protect and Touch’nGo Digital, setting new benchmarks in customer experience excellenceThe study identifies significant investment in digital transformation, with leading companies leveraging AI and personalization to enhance customer experiences

Vigneswaran Sivalingam, President of CCAM (Contact Centre Association of Malaysia), emphasized the importance of this milestone: “As we advance towards the nation’s vision of a civilized, skilled, and inclusive society, excellence in customer experience becomes not just an advantage, but a necessity. Our businesses must evolve from being merely digital to being experience-centric in the digital age.”

Manoj Menon, Founder & CEO of Twimbit, highlighted: “The report’s findings demonstrate Malaysia’s strong foundation in customer experience. With an average score of 3.61, Malaysian companies are showing remarkable progress in transforming customer interactions across digital and traditional channels.”

The “State of CX in Malaysia” research and report is based on a comprehensive benchmarking framework evaluating companies over 60 parameters across four key dimensions which include Digital Experience, Service Experience, Brand Experience and Employee Experience.

The report also outlines a Vision 2030 and future outlook for Malaysia’s CX leadership, emphasizing the critical areas of opportunities. Some of the key points include integration of AI and machine learning in customer service, enhanced personalization across all customer engagement touchpoints and strengthened employee experience as a driver of customer experience. This research and report is designed to be CX Malaysia’s effort to create a baseline reference for the Customer Experience transformation in the country through the measurements in the Malaysian CX index. 

The complete report is available upon request from the CCAM Secretariat. CX Malaysia, a chapter of CCAM will organise a tour of the State of CX in Malaysia research through monthly roundtables. These sessions will provide best practice sharing and dialogues to help elevate the customer experience standards here in Malaysia.

About CX Malaysia: CX Malaysia is a newly minted body that is a chapter of the Contact Centre Association of Malaysia (CCAM). The objective of CX Malaysia is to advance customer experience excellence in Malaysia through leaders, experts and practitioners across multiple verticals that includes Service, Strategy, Technology, Marketing and Human Resources.

About Twimbit: Twimbit is a research and advisory firm specializing in digital transformation and customer experience, known for its innovative methodologies and actionable insights.

View original content to download multimedia:https://www.prnewswire.com/apac/news-releases/inaugural-state-of-cx-malaysia-research-reveals-opportunities-in-customer-experience-for-malaysia-302335959.html

SOURCE Contact Centre Association of Malaysia (ccam)

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Dstny Strengthens Its European UCaaS Leadership with Fourth Consecutive Top Placement on Frost & Sullivan’s 2024 Frost Radar™

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19 minutes ago

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December 19, 2024

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BRUSSELS, Dec. 19, 2024 /PRNewswire/ — Dstny, a leading European provider of cloud-based business communications, has once again secured a top position on the Frost & Sullivan UCaaS Frost Radar™ 2024. This marks the fourth consecutive year that Dstny has been recognized by Frost & Sullivan for its ongoing innovation, strategic growth, and commitment to delivering world-class UCaaS solutions (Unified Communications as a Service).

 

“Dstny has risen to rank among the top European UCaaS leaders,” said Robert Arnold, Industry Director, Information & Communications Technology at Frost & Sullivan. “Its multifaceted approach enables a differentiated market presence compared with many providers. Moreover, Dstny’s ability to deliver native mobile UCaaS is a key differentiator and growth catalyst as European businesses adapt to distributed, remote, and hybrid workforces.”

Dstny continues to innovate its leading SME-focused mobile-first UCaaS. To date, Dstny delivers market-leading Teams voice integration through Call2Teams and offers Multi-UCaaS capability with its BYOC offering – Carrier Automate.

“Our strengthened position on the 2024 Frost & Sullivan Radar reaffirms our commitment to enabling businesses to communicate and collaborate seamlessly. We continue to push the boundaries of innovation to deliver solutions that empower organizations to stay agile, connected, and productive in today’s dynamic marketplace. And we are excited to launch our highly anticipated Dstny Converge solution in early 2025 – helping Service Providers leverage FMC easier than ever,” said Neil Greenwood, VP of Product at Dstny.

Download the Full Report: www.dstny.com

For Further Information:
Christian Hed – CMO, Dstny
Email: Christian.hed@dstny.com
Tel: +46707187603

 

About Dstny
Dstny is a leading European provider of cloud-based business communications, delivered both directly to businesses and through partners and service providers. The company aims to simplify the daily lives of its more than 3.5 million users: its interactive business communication tools are delivered as-a-service and connect employees and customers through all possible communication channels (voice, video, chat, and others).

Dstny’s tools are mobile-first, locally customizable, user-friendly and easy to integrate. By combining innovative technology with close relationships with partners and service providers, as well as strong local teams, Dstny can provide the best possible user experience and make the latest applications accessible to companies across Europe.

Headquartered in Zaventem, Dstny has more than 1,000 employees in 7 European countries (Belgium, Netherlands, France, Germany, Sweden, Denmark, UK).  More information: www.dstny.com

Photo – https://mma.prnewswire.com/media/2581952/Dstny.jpg
Logo – https://mma.prnewswire.com/media/2489523/Dstny_Logo.jpg

 

View original content:https://www.prnewswire.com/apac/news-releases/dstny-strengthens-its-european-ucaas-leadership-with-fourth-consecutive-top-placement-on-frost–sullivans-2024-frost-radar-302333069.html

SOURCE Dstny

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