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E-Commerce Logistics Market to Grow by USD 802.3 Billion (2024-2028), Driven by Rising Cross-Border E-Commerce, AI-Powered Report Highlights Market Transformation – Technavio

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NEW YORK, Nov. 12, 2024 /PRNewswire/ — Report with market evolution powered by AI – The global e-commerce logistics market size is estimated to grow by USD 802.3 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  28.2%  during the forecast period. Increase in cross-border e-commerce activities is driving market growth, with a trend towards emergence of supermarket mini distribution centers. However, high logistics cost  poses a challenge.Key market players include Agility Public Warehousing Co. K.S.C.P, Aramex International LLC, C H Robinson Worldwide Inc., CMA CGM SA Group, DB Schenker, Deutsche Post AG, dotdigital Group Plc, DSV AS, eStore Logistics, FedEx Corp., Gati Ltd, GXO Logistics Inc., Kenco Group Inc., Kuehne Nagel Management AG, Nippon Express Holdings Inc., Rhenus SE and Co. KG, SF Express Co. Ltd., Sinotrans Ltd, United Parcel Service Inc., and XPO Inc..

Key insights into market evolution with AI-powered analysis. Explore trends, segmentation, and growth drivers- View Free Sample PDF

E-Commerce Logistics Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 28.2%

Market growth 2024-2028

USD 802.3 billion

Market structure

Fragmented

YoY growth 2022-2023 (%)

21.6

Regional analysis

APAC, North America, Europe, Middle East and Africa, and South America

Performing market contribution

APAC at 61%

Key countries

China, Japan, US, Germany, and India

Key companies profiled

Agility Public Warehousing Co. K.S.C.P, Aramex International LLC, C H Robinson Worldwide Inc., CMA CGM SA Group, DB Schenker, Deutsche Post AG, dotdigital Group Plc, DSV AS, eStore Logistics, FedEx Corp., Gati Ltd, GXO Logistics Inc., Kenco Group Inc., Kuehne Nagel Management AG, Nippon Express Holdings Inc., Rhenus SE and Co. KG, SF Express Co. Ltd., Sinotrans Ltd, United Parcel Service Inc., and XPO Inc.

Market Driver

E-commerce logistics is a booming market, driven by the rise of C2C and B2C sales. Suppliers are integrating with supply chain solutions to ensure timely delivery of goods. Technology plays a key role, with business analytics, logistics professionals, and transportation management software streamlining operations. Digital technology, including barcode systems and portable data terminals, enhances efficiency. Cross-border e-commerce activities are surging, fueled by internet penetration and increasing online purchases of everyday essentials, electronics, personal care items, furniture, fashion, and more. SMEs are leveraging e-commerce logistics services to expand their operational areas. Last-mile delivery, drone delivery services, and digital payment methods are transforming the transportation and retailing industries. Logistics companies are investing in hardware technologies like Geographic Information Systems and Global Positioning Systems to optimize routes and reduce fuel prices. Venture capitalists are funding innovation, from mega centers and returns processing centers to third-party logistics providers using a multi-client fulfillment model. The transportation service industry continues to evolve, with rail, road, and air transport adapting to the needs of e-commerce companies. Commodity transport, from wheat to smartphones, is being revolutionized by digitalization and the Internet of Things. 

E-commerce logistics is a critical aspect for retailers and online businesses, as providing efficient and accurate order fulfillment is essential for customer satisfaction and retention. Warehouse picking errors can lead to increased costs due to returns, repackaging, and re-shipping, as well as lost sales and poor customer reviews. The demand for faster delivery times has driven shippers to move storage and manufacturing closer to consumers, transforming brick-and-mortar stores into mini distribution centers. This strategy allows for quicker order processing and reduces the risk of picking errors, ultimately benefiting both the retailer and the customer. 

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 Market Challenges

E-commerce logistics faces several challenges in today’s business landscape. Supplier management is crucial for timely delivery of cargo, requiring effective supply chain solutions. Technology plays a significant role, with business analytics and logistics professionals utilizing digital technology for inventory management, transportation, and warehousing. C2C and B2C e-commerce activities increase the operational area, necessitating freight or rail, maritime, and air transport. Cross-border e-commerce activities are boosted by internet penetration, impacting transportation management software, packaging solutions, and returns processing. SMEs face inventory challenges with shelf life, requiring cloud deployment and workforce management strategies. The transportation service industry is evolving with drone delivery services, digital payment methods, and hardware technologies like IoT, barcode systems, and portable data terminals. Logistics companies seek funding from venture capitalists to navigate challenges like fuel prices and competition from third-party logistics providers. Last-mile delivery, retail order fulfillment, and commodity transport remain key areas of focus for e-commerce companies, with DHL leading the way in online shopping.E-commerce logistics involves direct costs such as transportation, warehousing, and value-added services, and indirect costs including inventory-carrying costs, theft, damages, and losses in transit. Factors like labor shortages and rising fuel prices increase shipping costs. Volatility in crude oil prices significantly impacts transportation expenses, challenging profitability. Meanwhile, customers demand lower rates, creating pricing pressure. Balancing these pressures requires strategic cost management and efficient operations in e-commerce logistics.

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Segment Overview 

This e-commerce logistics market report extensively covers market segmentation by  

Usage 1.1 Domestic1.2 InternationalService 2.1 Transportation2.2 Warehousing2.3 OthersGeography 3.1 APAC3.2 North America3.3 Europe3.4 Middle East and Africa3.5 South America

1.1 Domestic-  The domestic segment of the e-commerce logistics market holds the largest market share and is projected to experience substantial growth in terms of revenue compared to the international segment. This growth is attributed to the economic expansion and advancements in e-commerce logistics and inventory management, compelling businesses to invest heavily in this sector to maintain growth and enhance productivity. Additionally, the shift towards digital transformation, cloud deployment, and modernization in workforce management among Small and Medium-sized Enterprises (SMEs) globally, contribute significantly to market expansion. Major players in the e-commerce logistics market are prioritizing operational improvements and overall efficiency to stay competitive, thereby fueling the growth of the domestic segment in the global e-commerce logistics market.

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Research Analysis

The E-Commerce Logistics Market is a critical segment of the supply chain solutions industry, catering to the unique demands of C2C and B2C e-commerce businesses. Leveraging digital technology, this market offers various services such as warehousing, transportation, packaging solutions, and returns processing, ensuring seamless delivery of goods to online buyers. The market is driven by internet penetration and the increasing number of internet users, leading to a boom in e-commerce activities. Everyday essentials, groceries, and cross-border trade are some of the major categories driving the growth of this market. E-commerce logistics services have become essential for online businesses to meet customer expectations for fast and reliable delivery. Rail transportation plays a significant role in the logistics network, offering cost-effective and efficient solutions for moving large volumes of goods. Business analytics and technology are key enablers, providing valuable insights into inventory management, demand forecasting, and supply chain optimization. Logistics professionals are the backbone of the industry, ensuring the smooth flow of goods from suppliers to end customers.

Market Research Overview

The E-Commerce Logistics Market is a dynamic and rapidly growing industry that caters to the supply chain needs of C2C and B2C e-commerce businesses. Technology plays a pivotal role in this sector, with digital technology and business analytics driving operational efficiency and effectiveness. Logistics professionals manage the transportation and warehousing of cargo, ensuring timely delivery and optimal inventory management. E-commerce logistics services encompass cross-border activities, with internet penetration and increasing online businesses fueling growth. Transportation management software, packaging solutions, and digital technologies such as barcode systems, portable data terminals, and Geographic Information Systems are essential tools. SMEs and retailers rely on logistics companies for warehousing, transportation via freight or rail, maritime, and air transport. The market is witnessing innovation with the advent of drone delivery services, digital payment methods, and the Internet of Things. Venture capitalists and funding are driving the digitalization of logistics, with a focus on last-mile delivery and the multi-client fulfillment model. The market includes key segments such as everyday essentials, electronics, personal care items, furniture, fashion, smartphones, and commodity transport. Logistics companies are investing in mega centers and returns processing centers to cater to the growing demand for retail order fulfillment. Fuel prices and geopolitical factors can impact the industry, making it a complex and exciting space to watch.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

UsageDomesticInternationalServiceTransportationWarehousingOthersGeographyAPACNorth AmericaEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Typeform Delivers New Solutions to Empower B2C Businesses to Better Engage Customers

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Brands can now use video, data enrichment, and AI-powered capabilities to create interactive, hyper-personalized experiences and uncover deeper insights

SAN FRANCISCO, Nov. 14, 2024 /PRNewswire/ — Typeform, the intuitive form builder and conversational data collection platform, today announced new features that provide business-to-consumer (B2C) businesses with the context, clarity, and convenience needed to better engage and understand their customers. Now businesses can further enhance the respondent experience, all while gathering richer, actionable data. 

Today, 70% of consumer decisions are based on emotion, including brand preference.¹ Buyers expect brands to tailor experiences to their personal preferences more than ever, but at the same time, they’re also becoming more cautious about sharing personal information. Typeform’s latest features help brands collect data directly from customers through interactive, personalized experiences they trust, then automatically enhance it with third-party insights to deepen their understanding. This empowers companies to deliver more targeted, data-driven marketing.

“Businesses can’t thrive on surface-level insights,” said Aleks Bass, Chief Product Officer, Typeform. “Our latest innovations give you the ability to dig deeper into truly knowing your customers by providing dynamic data collection experiences that encourage quality responses. Whether boosting conversions with a personalized product recommendation quiz or gathering feedback through video surveys, the common denominator is that your customers enjoy the experience.”

The offerings were unveiled at Typeforum 2024, Typeform’s first-ever virtual product spotlight event, designed to showcase the latest innovations from the company. Newly released features include: 

Enhanced Video Capabilities: Typeform now allows customers to respond with video, providing businesses deeper insights through voice and expressions, not just text. This builds on Typeform’s existing feature that enables creators to record, edit, and embed personalized videos into forms, boosting engagement and conversions. Typeform research found that 65% of marketers believe video is an effective tool for engaging and interacting with customers in ways that feel more human and create connection and loyalty.²Clarify with AI: Typeform’s Clarify with AI acts as a virtual interviewer, prompting follow-up questions based on customer responses. When a customer is asked about their experience and answers vaguely, like “good,” the AI encourages more detailed feedback, asking, “Good, how? What stood out?” For customers, it feels like a personalized conversation. For brands, it delivers more insights. Automated B2C Data Enrichment: Earlier this year, Typeform introduced automated B2B data enrichment, making it easier than ever to understand customers at a deeper level without needing to ask additional questions. Now, consumer-level enrichment is available in the Typeform platform. With just a personal email address, companies can pull in key data points from trusted third-party sources, providing a more complete picture of who’s on the other side of the screen.AI-powered Qualitative Analysis: With this feature, businesses can instantly analyze large volumes of text and video responses to surface key themes and insights, saving hours of manual work. Data Quality Tools: Invisible reCAPTCHA ensures data integrity by blocking bots and automated submissions, allowing only genuine responses to be collected. This safeguard enhances data reliability, helping teams make accurate, data-driven decisions.Klaviyo Integration: Typeform will soon be launching a new integration with Klaviyo, designed for B2C and direct-to-consumer (DTC) marketers. It will ensure that every insight gathered flows seamlessly into Klaviyo. Manual data transfers are eliminated as segments automatically update with Typeform data, enabling hyper-targeted campaigns customized to each customer’s unique profile. This integration combines Typeform’s interactive data collection with Klaviyo’s automation, facilitating more natural, personalized customer connections while driving business growth.

“We built a powerful product recommendation quiz not just to help our customers, but to generate invaluable data that allows us to better segment and engage them with relevant marketing,” said Addison Wennar, Digital Communications Manager, OGEE. “With the holiday shopping season approaching, these insights will be key. Typeform already delivers the highest response rates for us, and I’m excited to see how the new features will amplify that impact.”

The features are available today in Typeform for Growth plans. Watch the Typeforum 2024 recordings and learn how to use Typeform to better understand and engage customers here

About Typeform
Typeform is a distinctly intuitive form builder that helps over 150,000 customers collect and validate the data they need to grow their businesses. Designed with striking visuals, a conversational flow, and powerful data capabilities, Typeform empowers brands to give and get more with each form. Typeform drives more than 500 million responses each year and integrates with essential tools including Zapier, HubSpot, and Slack. For more information, visit www.typeform.com.

1         Pendell, R. (2024, October 15). Customer brand preference and decisions: Gallup’s 70/30 principle. Gallup.com. https://www.gallup.com/workplace/398954/customer-brand-preference-decisions-gallup-principle.aspx#:~:text=70%25%20of%20decisions%20are%20based,Making%20Process:%20Rational%20or%20Emotional?

2          Data from a survey of 105 Typeform customers conducted on September 30, 2024.

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SOURCE Typeform S.L.

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Electronic Drives and Controls Celebrates Impressive Growth and Strong Demand for Industrial Automation Solutions

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EDC has announced 39% revenue growth over the past year and a strengthened presence in the metals converting and composites industries. The company has also maintained key certifications, including CSIA, UL508A, Rockwell Automation, Siemens, and Ignition.

PARSIPPANY, N.J., Nov. 14, 2024 /PRNewswire-PRWeb/ — Electronic Drives and Controls, Inc. (EDC), a leading control system integrator and field service company for industrial automation and drive technology, today announced that the company has experienced a year of growth and success, achieving a 39% increase in revenue year-over-year. To meet the growing demand for automation and drive solutions, EDC has expanded its team, hiring Ricky Arcky as human resources manager and Tyler Schaberick as systems engineer. EDC attributes this growth to maintaining industry certifications, digital marketing efforts, a dedicated team, and strong, long-term partnerships.

“We are proud of the growth we’ve achieved this year, which is a testament to the hard work of our team and our commitment to delivering exceptional service to our clients.”

“We are proud of the growth we’ve achieved this year, which is a testament to the hard work of our team and our commitment to delivering exceptional service to our clients,” said Chuck Dillard, Vice President of EDC. “Our recent hires and increased project load reflect our strategy to grow both wider and deeper with our existing clients, as well as entering new industries.”

“We’ve put in years of preparation and invested heavily in digital marketing to get the word out about our services, knowing that growth was inevitable,” Dillard added. “Our team has worked tirelessly and the results speak for themselves: clients continue to return to us because of our technical expertise and the strong results we deliver.”

EDC’s expertise in coating & laminating, wire and cable, PLC programming and upgrades, as well as drive service, has allowed the company to strengthen its presence in the metals converting industry, securing new and expanded projects across multiple client plants. EDC has also successfully completed upgrades for a new client in the composites industry, widening the portfolio of industries it caters to.

In addition to recent growth, EDC remains committed to maintaining the highest industry standards through its CSIA certification, which ensures adherence to best practices in control system integration. Several certifications, including UL508A recertification and certifications from Rockwell Automation, Siemens, and Ignition, further emphasize EDC’s dedication to safety, technical proficiency, and continuous improvement.

About Electronic Drives and Controls, Inc.
Founded in 1968, Electronic Drives and Controls, Inc. (EDC) is a CSIA Certified control system integrator with deep domain expertise in the coating and laminating, and converting industries. The company’s large field service team specializes in AC and DC drives, PLCs and factory automation. Family owned and operated for more than 50 years, EDC’s team of engineers and technicians has a vast experience integrating new control systems and breathing life into older equipment. EDC has the engineering capability to design, build, start-up and service projects from the sophisticated to the simple and the service support team on call 24/7/365 to keep it all running at peak efficiency from day one and for years to come. In addition to the company’s certification as a Siemens Solution Partner and a Rockwell Automation Recognized System Integrator, EDC is a factory authorized/factory trained service center for over 40 drive brands. For more information, visit the company’s website, LinkedIn, Twitter, Facebook, and YouTube.

Media Contact

Georgia Whalen, Rivergate Marketing, (978) 697-2664, Gwhalen@rivergatemarketing.com, www.electronicdrives.com/home/

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SOURCE Electronic Drives and Controls, Inc. (EDC)

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Allstate Financial Services Selects Covr to Provide Life Insurance, Long-Term Care, and Disability Insurance Solutions

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Covr’s Digitally Enabled Insurance Platform Will Simplify the Buying Process

HARTFORD, Conn., Nov. 14, 2024 /PRNewswire/ — Covr, a leading digital insurance provider, has partnered with Allstate Financial Services, LLC to offer a streamlined suite of life, long-term care (LTC), and disability income insurance solutions through Covr’s digital platform. This partnership provides Allstate Financial Services customers with a simple, connected experience, featuring an intuitive, paperless process that makes it easier than ever to purchase insurance tailored to their diverse needs.

Covr’s platform offers an easy-to-use, self-guided experience to efficiently compare and recommend insurance products. Additionally, Allstate Financial Services will offer a range of products through Covr’s platform, including guaranteed issue life insurance through Gerber Life and disability insurance through Assurity, Ameritas, MassMutual, Mutual of Omaha and Principal. Traditional long-term care will also be available through Mutual of Omaha.

“We are extremely pleased to add Allstate’s network of 7,000+ representatives to our insurance platform,” said Michael Kalen, CEO of Covr. “Their business owners and individual customer base fits perfectly with our portfolio of simplified life, LTC, and disability income solutions for agents and their customers.”

“We’re committed to expanding solutions that better meet our customers’ protection needs,” said Scott Delaney, President and CEO, Allstate Financial Services. “With Covr’s digital platform, our representatives can deliver a more connected experience and offer a broader range of insurance options tailored to each customer’s unique needs.”

Allstate representatives will collaborate closely with Covr’s sales team to ensure ongoing support. Allstate Financial Services will also benefit from Covr’s top-tier case management services, providing end-to-end support throughout the entire insurance process.

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SOURCE Covr Financial Technologies

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