Technology
Tucows Reports Financial Results for Third Quarter 2024
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5 hours agoon
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TORONTO, Nov. 7, 2024 /PRNewswire/ – Tucows Inc. (NASDAQ: TCX) (TSX: TC), a global internet services leader, today reported its financial results for the third quarter ended September 30, 2024. All figures are in U.S. dollars.
“Tucows finished the third quarter of 2024 with strong year-over-year growth of revenue, gross profit and adjusted EBITDA. We have focused on generating revenue and margin gains, and as importantly, we have implemented cost controls across all of our businesses, said Elliot Noss, Tucows President and CEO. In our Ting business, we recently undertook a second reduction in workforce as part of a capital efficiency plan and operational pivot towards maximizing penetration and contribution of existing network footprints. We also continued to deleverage the business with payments on the syndicated debt using cash flow from Wavelo and Tucows Domains.”
Financial Results
Consolidated net revenue for the third quarter of 2024 increased 6.1% to $92.3 million from $87.0 million for the third quarter of 2023, driven primarily by year-over-year revenue gains from Ting and Domains.
Gross profit for the third quarter of 2024 increased 32.4% to $22.2 million from $16.8 million from the third quarter of 2023. The increase in gross profit was driven primarily by large gross margin gains from Ting, as well as gains from Domains. The increase continues to be partially offset by network depreciation from the Ting network.
Net loss for the third quarter of 2024 was $22.3 million, or a loss of $2.03 per share, compared with net loss of $22.8 million, or $2.09 per share, for the third quarter of 2023. The decreased loss was primarily driven by increases in revenue and gross profit, as well as by a decrease in operating expenses.
Adjusted EBITDA1 for the third quarter of 2024 increased 94.3% to $8.7 million from $4.5 million for the third quarter of 2023. The year-over-year increase was primarily due to growth of revenues from Domains and Ting, and cost management in the Ting business.
Cash equivalents, restricted cash and restricted cash equivalents at the end of the third quarter of 2024 were $91.1 million compared with $52.2 million at the end of the second quarter of 2024 and $122.4 million at the end of the third quarter of 2023.
Summary Financial Results
(In Thousands of US Dollars, Except Per Share Data)
3 Months ended September 30
9 Months ended September 30
2024 (unaudited)
2023 (unaudited)
% Change
2024 (unaudited)
2023 (unaudited)
% Change
Net Revenues
92,297
86,971
6 %
269,177
252,379
7 %
Gross Profit
22,188
16,753
32 %
61,314
48,846
26 %
Income Earned on Sale of Transferred Assets, net
3,853
4,312
(11 %)
10,831
12,971
(16) %
Net Income (Loss)
(22,297)
(22,772)
2 %
(67,385)
(72,823)
7 %
Basic earnings (Loss) per common share
(2.03)
(2.09)
3 %
(6.15)
(6.71)
8 %
Adjusted EBITDA¹
8,688
4,472
94 %
22,068
12,897
71 %
Net cash provided by (used in) operating activities
(4,564)
(6,936)
34 %
(14,950)
(13,774)
(9) %
1. This Non-GAAP financial measure is described below and reconciled to GAAP net income in the accompanying table.
Summary of Revenues, Gross Profit and Adjusted EBITDA
(In Thousands of US Dollars)
Revenue
Gross Margin
Adj. EBITDA¹
3 Months ended
September 30
3 Months ended
September 30
3 Months ended
September 30
2024
(unaudited)
2023
(unaudited)
2024
(unaudited)
2023
(unaudited)
2024
(unaudited)
2023
(unaudited)
Ting Internet Services:
Fiber Internet Services
15,310
12,855
10,989
7,986
(5,070)
(12,176)
Wavelo Platform Services:
Platform Services
10,075
10,697
10,012
10,355
Other Professional Services
7
377
7
149
Total Wavelo Platform
Services
10,082
11,074
10,019
10,504
3,429
4,207
Tucows Domain Services:
Wholesale
Domain Services
49,871
47,657
9,691
9,597
Value Added Services
5,175
4,252
4,666
3,715
Total Wholesale
55,046
51,909
14,357
13,312
Retail
9,669
9,179
5,453
5,063
Total Tucows Domain
Services
64,715
61,088
19,810
18,375
11,529
10,913
Corporate:
Mobile Services and Eliminations
2,190
1,954
(1,134)
(611)
(1,200)
1,528
Network Expenses:
Network, other costs
n/a
n/a
(6,864)
(7,322)
n/a
n/a
Network, depreciation of property and equipment
n/a
n/a
(9,414)
(9,138)
n/a
n/a
Network, amortization of intangible assets
n/a
n/a
(366)
(378)
n/a
n/a
Network, impairment
n/a
n/a
(852)
(2,663)
n/a
n/a
Total Network Expenses
n/a
n/a
(17,496)
(19,501)
n/a
n/a
Total
92,297
86,971
22,188
16,753
8,688
4,472
1 This Non-GAAP financial measure is described below and reconciled to GAAP net income in the accompanying table.
Notes:
1. Adjusted EBITDA
Tucows reports all financial information required in accordance with United States generally accepted accounting principles (GAAP). Along with this information, to assist financial statement users in an assessment of our historical performance, the Company typically discloses and discusses a non-GAAP financial measure, adjusted EBITDA, in press releases and on investor conference calls and related events that exclude certain non-cash and other charges as the Company believes that the non-GAAP information enhances investors’ overall understanding of our financial performance.
The Company believes that the provision of this supplemental non-GAAP measure allows investors to evaluate the operational and financial performance of the Company’s core business using similar evaluation measures to those used by management. The Company uses adjusted EBITDA to measure its performance and prepare its budgets. Since adjusted EBITDA is a non-GAAP financial performance measure, the Company’s calculation of adjusted EBITDA may not be comparable to other similarly titled measures of other companies; and should not be considered in isolation, as a substitute for, or superior to measures of financial performance prepared in accordance with GAAP. Because adjusted EBITDA is calculated before certain recurring cash charges, including interest expense and taxes, and is not adjusted for capital expenditures or other recurring cash requirements of the business, it should not be considered as a liquidity measure. Non-GAAP financial measures do not reflect a comprehensive system of accounting and may differ from non-GAAP financial measures with the same or similar captions that are used by other companies and/or analysts and may differ from period to period. The Company endeavors to compensate for these limitations by providing the relevant disclosure of the items excluded in the calculation of adjusted EBITDA to net income based on U.S. GAAP, which should be considered when evaluating the Company’s results. Tucows strongly encourages investors to review its financial information in its entirety and not to rely on a single financial measure.
The Company’s adjusted EBITDA definition excludes depreciation, impairment and loss on disposition of property and equipment, amortization of intangible assets, income tax provision, interest expense (net), accretion of contingent consideration, stock-based compensation, asset impairment, gains and losses from unrealized foreign currency transactions, loss on debt extinguishment and costs that are not indicative of on-going performance (profitability), including acquisition and transition costs. Gains and losses from unrealized foreign currency transactions removes the unrealized effect of the change in the mark-to-market values on outstanding unhedged foreign currency contracts, as well as the unrealized effect from the translation of monetary accounts denominated in non-U.S. dollars to U.S. dollars.
The following table reconciles income before provision for income taxes to Adjusted EBITDA (dollars in thousands):
3 Months ended September 30
9 Months ended September 30
2024
(unaudited)
2023
(unaudited)
2024
(unaudited)
2023
(unaudited)
Net income (Loss) for the period
(22,297)
(22,772)
(67,385)
(72,823)
Less:
Provision (recovery) for income taxes
3,074
(822)
6,068
(5,557)
Depreciation of property and equipment
9,526
9,275
29,686
26,770
Impairment of property and equipment
852
2,663
905
4,679
Amortization of intangible assets
1,209
2,620
4,089
8,101
Interest expense, net
13,095
10,739
37,527
29,120
Loss on debt extinguishment
–
–
–
14,680
Stock-based compensation
1,808
2,308
5,383
6,606
Unrealized loss (gain) on foreign exchange revaluation of foreign denominated monetary assets and liabilities
(197)
340
357
254
Acquisition and transition costs*
1,618
121
5,438
1,067
Adjusted EBITDA
$8,688
$4,472
$22,068
$12,897
* Acquisition and other costs represent transaction-related expenses and transitional expenses. Expenses include severance or transitional costs associated with department, operational or overall company restructuring efforts, including geographic alignments.
Management Commentary
Concurrent with the dissemination of its quarterly financial results news release at 5:05 p.m. ET on Thursday, November 7, 2024, management’s pre-recorded audio commentary (and transcript), discussing the quarter and outlook for the Company will be posted to the Tucows website at http://www.tucows.com/investors/financials.
Following management’s prepared commentary, for the subsequent seven days, until Thursday, November 14, 2024, shareholders, analysts and prospective investors can submit questions to Tucows’ management at ir@tucows.com. Management will post responses to questions in an audio recording and transcript to the Company’s website at http://www.tucows.com/investors/financials, on Tuesday, November 26, 2024, at approximately 4 p.m. ET. All questions will receive a response, however, questions of a more specific nature may be responded to directly.
About Tucows
Tucows helps connect more people to the benefit of internet access through communications service technology, domain services, and fiber-optic internet infrastructure. Ting (https://ting.com) delivers fixed fiber Internet access with outstanding customer support. Wavelo (https://wavelo.com) is a telecommunications software suite for service providers that simplifies the management of mobile and internet network access; provisioning, billing and subscription; developer tools; and more. Tucows Domains (https://tucowsdomains.com) manages approximately 25 million domain names and millions of value-added services through a global reseller network of over 35,000 web hosts and ISPs. Hover (https://hover.com) makes it easy for individuals and small businesses to manage their domain names and email addresses. More information can be found on Tucows’ corporate website (https://tucows.com).
Tucows, Ting, Wavelo, and Hover are registered trademarks of Tucows Inc. or its subsidiaries.
This release includes forward-looking statements as that term is defined in the U.S. Private Securities Litigation Reform Act of 1995, including statements regarding our expectations regarding our future financial results and, including, without limitation, our expectations regarding our ability to realize synergies from the Enom acquisition and our expectation for growth of Ting Internet. These statements are based on management’s current expectations and are subject to a number of uncertainties and risks that could cause actual results to differ materially from those described in the forward-looking statements. Information about other potential factors that could affect Tucows’ business, results of operations and financial condition is included in the Risk Factors sections of Tucows’ filings with the Securities and Exchange Commission. All forward-looking statements should be evaluated with the understanding of their inherent uncertainty. All forward-looking statements are based on information available to Tucows as of the date they are made. Tucows assumes no obligation to update any forward-looking statements, except as may be required by law.
View original content to download multimedia:https://www.prnewswire.com/news-releases/tucows-reports-financial-results-for-third-quarter-2024-302299323.html
SOURCE Tucows Inc.
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BEIJING, Nov. 7, 2024 /PRNewswire/ — A news report from chinadaily.com.cn:
The 2024 Shanghai City Investment Promotion Conference, held on Nov 6, serves as a window for global businesses to explore Shanghai’s evolving business environment and investment opportunities.
The event, part of the 2024 China International Import Expo at the National Exhibition and Convention Center (Shanghai), is attended by representatives from the Shanghai government, businesses, investment promotion agencies and academic institutions. An array of road shows, arranged by districts and business areas of Shanghai are featured for investors to learn about the latest developments and new investment trends in the city.
In 2024, amid global economic uncertainties, Shanghai continues to stand out as a favored investment hub for foreign enterprises. By the end of September, the city boasts 998 foreign-funded headquarters and 582 foreign-funded research and development centers, marking respective increases of 42 and 21.
Companies selected Shanghai as a preferred investment destination for a multitude of reasons, including its openness, innovation, inclusiveness, efficient government services, comprehensive supply chains, prime geographical positioning, well-developed infrastructure, abundant talent pool and world-class living environment.
Supporting rapid expansion
Japan-based Yusen Logistics entered the Chinese market in 2000 with its China headquarters based in Shanghai. Over the past 24 years, the company has experienced significant growth in the country, expanding to more than 20 branches and offices nationwide, employing more than 1,200 staff members.
“Our core services encompass international ocean and air freight forwarding, warehousing, distribution services and supply chain solution. Our customers span various sectors including automotive, healthcare, retail, aerospace, technology and food industries,” said Kaori Nagamizo, chairman, president and CEO of Yusen Logistics China.
Nagamizo said that Shanghai’s position to be an international economic center, an international financial center, an international trade center and an international shipping center provides a great foundation for Yusen Logistics China to take root in Shanghai and expand its business nationwide and even globally. Meanwhile, Shanghai’s excellent hardware facilities and supporting industrial resources for the logistics industry such as its deep-water port, airports, talent pool, rapid developing telecommunication industry and finance industry also strengthen Yusen Logistics’ confidence.
In 2021, Yusen Logistics inaugurated its East Asia regional headquarters in Shanghai, aiming to consolidate resources, enhance management practices and optimize its business structure within the Chinese market.
“This strategic move has not only enabled us to deliver professional, dependable and comprehensive high-quality services to our clients but has also facilitated collaborative advancement with our partners, contributing to the sustainable development of both companies and society,” said Nagamizo.
Nagamizo said Yusen Logistics will continue to expand its presence in Shanghai and China. It will further use its expertise to bolster the development of Shanghai and China.
“The modern logistics industry in Shanghai is developing rapidly, with more than 100,000 registered enterprises, indicating a vibrant logistics sector. The city is leading industry transformation in areas such as information technology, digitalization and industry integration, positioning itself at the forefront nationwide and exerting international influence on the global logistics industry,” said Nagamizo.
“Yusen Logistics will leverage our experience and advantages in the logistics sector to enhance logistics efficiency, support Shanghai enterprises in integrating into the global supply chain, promote regional economic integration, facilitate the sustainable development of the logistics industry, support the development of emerging industries and contribute to talent cultivation and standardization in the logistics sector,” he added.
Yusen Logistics will also contribute to China’s “dual carbon” goals to peak carbon dioxide emissions before 2030 and achieve carbon neutrality before 2060.
“Yusen Logistics has actively promoted green logistics in the Chinese market by introducing carbon dioxide emission calculation tools, transportation process carbon emission data management systems and tailor-made carbon emission reduction solutions. We have introduced the hydrogen fuel cell truck transportation model and the Sustainable Aviation Fuel program in China,” said Nagamizo.
Navigating opportunities and challenges
E-Land, a leading apparel manufacturer from South Korea, first established itself in the Minhang district of Shanghai in 1992. Over the past three decades, the company has continually seized new opportunities in China, propelling its growth and success.
In 2023, E-Land built the E-Innovation Valley, an industrial park situated in Minhang district with an investment exceeding 1.8 billion yuan ($253.64 million).
Today, this innovation valley houses E-Land’s China headquarters and functions as a service hub for South Korean businesses. It provides support in areas such as business registration, finance, identifying local partners and logistics services.
“There is a comprehensive fashion apparel innovation center within the valley, offering services including business operations, automated logistics, e-commerce, rapid-response production facilities and photography studios. It also serves as a launchpad for South Korean enterprises seeking access into China and Chinese companies aiming to expand globally,” said Chris Kim, general manager of E-Land Investment and Operation Company. “The innovation valley not only provides a business space but also leverages the 30 years of E-Land’s experience in China.”
So far, organizations and businesses like the Korea SMEs and Startups Agency Global Business Center (Shanghai) and Speedy Factory have established their presence in the innovation valley. Additionally, Korea Startup Accelerators and Early Stage Investors Association, an association in South Korea that specializes in offering acceleration services such as investment and international expansion support to startups, has reached an agreement to relocate to the valley.
Kim said that the company will cash in on Shanghai’s status as an international consumption hub to assist emerging fashion brands from South Korea in entering the Chinese market. Moreover, the company plans to enhance its cross-border e-commerce operations by utilizing the well-established logistics network between China and South Korea.
Kim said that despite uncertainties and challenges in recent years, E-Land maintains confidence in the long-term development of China.
“E-Land is a company that consistently views challenges as opportunities,” said Kim. “In my opinion, markets can be categorized into two types: the Chinese market and non-Chinese markets. I maintain an optimistic outlook on the long-term potential of the Chinese market.”
Bolstering long-term development
In recent years, Shanghai has been committed to building itself into an international consumption hub and has identified three pioneering future industries — biomedicine, artificial intelligence and integrated circuits — with the aim to inject vitality into the long-term development of the city.
German life science company Bayer, boasting a presence of more than 140 years in China, has significantly increased its investment in consumer health products, pharmaceuticals and agricultural solutions in Shanghai and throughout China in recent years.
Bayer opened its China Center for Innovation and Partnership at the Shanghai Frontier Industrial Innovation Center for Biomedicine on Oct 16. This move signifies Bayer’s commitment to further seizing opportunities arising from the consumption upgrade trend in China.
According to Zhou Xiaolan, global executive vice-president of Bayer’s Pharmaceuticals Division, president of the Pharmaceutical Division of China and president of Bayer Greater China Region, the new setup was established to promote innovation and collaboration in the fields of health and nutrition, accelerate innovation and partnership and help enterprises explore more self-care solutions suitable for Chinese consumers.
“With the CCIP, Bayer will integrate more deeply into China’s innovation ecosystem. CCIP will continue to implement and deepen the principles of open innovation and collaborative operations, aiming to build an integrated innovation cooperation network that combines industry, academia and research institutions and establishing close relationships with partners,” said Zhou. “CCIP will also leverage Bayer’s extensive international experience to integrate consumer needs from China, Asia-Pacific region and even globally, utilizing Bayer’s global network to accelerate the internationalization of Chinese innovations.”
In the pharmaceutical area, Bayer has invested more than 3.5 billion euros ($3.81 billion) in the past three years to establish a cell and gene therapy platform, or CGT, with seven projects of CGT currently in various stages of clinical development. In the agriculture area, Bayer is actively developing and introducing crop seeds and crop protection solutions that meet diverse needs in the Chinese market.
According to Zhou, Shanghai, home to the China headquarters of Bayer, will continue to be an ideal destination for its business environment.
“Shanghai’s business environment has clear advantages, especially in the pharmaceutical sector, where the development potential is immense. I believe that with the joint efforts of the government and enterprises, Shanghai’s business environment will continue to improve, creating more opportunities and development space for businesses,” said Zhou. “Shanghai is a long-time home base of Bayer in China; and we have no hesitation to promote Shanghai internationally.
“If I were to describe Shanghai with a few keywords, they would include ‘open and inclusive’, ‘innovation engine’, ‘business-friendly’, ‘talent hub’, ‘limitless opportunities’ and ‘pragmatic’.”
Getting involved in transformation
The US-based smart building solution provider, Johnson Controls, has been actively capitalizing on the vast opportunities emerging from China’s artificial intelligence industry and green economy in recent years. It aims to facilitate the high-quality and green transition of the advanced manufacturing sector.
Shanghai, a key economic center in China known for its robust demand for smart building solutions and energy management, as well as diverse application scenarios, plays a vital role in inspiring and providing market insights to Johnson Controls, according to Yu Ning, head of Government Affairs of Johnson Controls in China.
“The Shanghai of 2034 is poised to be the global model for a sustainable and smart city, where cutting-edge technologies such as AI are seamlessly interconnected into business and everyday life. Intelligent buildings will be at the heart of this sustainable and smart ecosystem,” said George R. Oliver, chairman and CEO of Johnson Controls at the 36th International Business Leaders’ Advisory Council for the Mayor of Shanghai held in September.
The ongoing measures implemented by the Shanghai government in areas such as innovation, talent development, regulation and financial support in recent years all serve to strengthen Johnson Controls’ confidence in Shanghai, according to Yu.
“Shanghai, in my perspective, is a city of innovation, smart, green and low-carbon, as well as open and inclusive,” said Yu. “For many years, Johnson Controls has been actively involved in the city’s development. We are very proud to be a part of Shanghai’s transformation journey.”
View original content to download multimedia:https://www.prnewswire.com/news-releases/shanghai-thriving-as-global-investment-hub-302299495.html
SOURCE chinadaily.com.cn
Technology
FOMO Pay Teams Up with Mastercard to Enable Contactless Card Acceptance through FOMO SoftPOS
Published
33 mins agoon
November 8, 2024By
SINGAPORE, Nov. 8, 2024 /PRNewswire/ — FOMO Pay, a leading Singapore-headquartered major payment institution, has announced a strategic collaboration with Mastercard to launch its Tap on Phone payment solution, FOMO SoftPOS. This solution allows merchants to accept contactless card payments directly on their smartphones[1] with the FOMO Pay app from the Google Play Store. This solution provides customers with more payment options while giving merchants greater flexibility and mobility as multiple smartphones can be activated for use as needed.
Singapore is the first country in Asia-Pacific where Mastercard will introduce Cloud Commerce, empowering local payment providers like FOMO Pay to build cloud-based products. Mastercard’s Cloud Commerce is a cloud-based payment solution that lets merchants process transactions on mobile devices without needing physical POS terminals. By leveraging cloud technology, it reduces hardware dependency, streamlines setup, and offers flexible, scalable payment options. This empowers businesses to accept payments anywhere with internet access, meeting the demands of today’s digital-first consumers. With Mastercard, FOMO Pay is able to bring Tap on Phone solutions to merchants, and offer the technology to banks and financial institutions who want to roll out their own branded SoftPOS.
While over 90% of Singaporeans use contactless payments, small and medium-sized enterprises (SMEs) are slower to adopt them. Only 50% of SMEs accept mobile wallets, and 36% accept contactless cards, largely due to a reluctance to maintain payment hardware.
Tap on Phone solutions can cut these costs by over 90%, making card payments more accessible for SMEs. This innovation will bring millions[2] of new acceptance points for card payments in Asia.
Merchants can download the FOMO SoftPOS app and accept a wide range of payment methods, such as QR payments, mobile wallets, and credit cards. Use cases of the Tap on Phone solution include pop-up stores, food trucks, taxis, pay-on-delivery services and more. In addition to merchants, banks and financial institutions can also leverage the Tap on Phone technology and provide their own contactless payment solutions to their merchants.
Louis Liu, founder and CEO of FOMO Pay, said, “Tap on Phone solutions offer an affordable, portable, and hassle-free way for businesses to accept payments, enhancing operational efficiency and customer satisfaction. Our FOMO SoftPOS empowers more businesses to accept payments using their own mobile devices, driving financial inclusion and supporting the growth of SMEs. Mastercard Cloud Commerce is central to this mission, helping us create scalable solutions that address the needs of today’s fast-evolving digital economy.”
Ms Deborah Heng, Country Manager, Singapore, Mastercard, said: “Accepting payments through traditional methods can be challenging for small businesses. Smartphone-based payment solutions lower cost of acceptance and simplify onboarding, making the payment process smoother and more efficient. Mastercard Cloud Commerce will advance payment solutions and help small businesses unlock the benefits of digital payments, while offering their customers a simple and secure payment experience.”
[1] Only available for Android devices (Android 12 onwards) with NFC capabilities.
[2] https://seads.adb.org/solutions/realizing-potential-over-71-million-msmes-southeast-asia
About FOMO Pay
Founded in 2015, FOMO Pay Pte Ltd is a major payment institution licensed in Singapore and Hong Kong. The firm has become a leading one-stop digital payment, digital banking, and digital asset solution provider. It is currently building Asia’s fully licensed financial platform, helping institutions and businesses connect between fiat and digital currency. The firm offers its three flagship products:
FOMO Payment – One-stop digital payment solution for merchants, corporates and financial institutionsFOMO iBank – Facilitate businesses’ everyday requirements for transactional banking needsFOMO Treasury – One-stop digital asset services provider bridging Web 2.0 & Web 3.0
Visit www.fomopay.com for more information. For media inquiries, contact marketing@fomopay.com.
About Mastercard
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
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SOURCE FOMO Pay
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Richter Teams Up with How’s Mom Platform to Automate Clinical Communications and Create a Better Care Experience
Published
33 mins agoon
November 8, 2024By
Richter has partnered with How’s Mom™, an innovative platform that automates care communication for providers nationwide, improving compliance and enhancing care documentation. This collaboration offers senior care leaders a streamlined solution to securely share health information, meet the 21st Century Cures Act requirements, and improve efficiency.
TWINSBURG, Ohio, Nov. 7, 2024 /PRNewswire-PRWeb/ — Richter is excited to announce a new partnership with How’s Mom™, a customer service platform that transforms how providers communicate care. The company was launched in 2015 and serves hundreds of providers nationwide by providing automated communications and driving clinical compliance. The platform enables automated communications that ensures the right information quickly reaches the right person, helping document quality of care. Customer portals can be easily configured to securely share health information and prepare for the 21st century Cures Act.
Richter’s Director of Clinical Consulting, Landa Stricklin, is pleased to offer this solution to senior care clinical leaders, who are always looking for innovative ways to streamline communications, improve efficiency and produce a better care experience. “Use of this tool within the industry provides greater transparency and engagement for everyone involved,” stated Stricklin. “These workflows help drive compliance by automating and standardizing the documentation of care communications, reducing the severity and frequency of tags and surveys.”
How’s Mom Founder and CEO, Matt Prasek, said “Automated and managing care communications is just one of the ways we help providers be successful. This partnership with Richter was a fit for us as both organizations share a passion in helping providers get the best outcomes.”
Richter offers a clinical consulting service which includes a process review of clinical operations and workflows. The How’s Mom platform will be offered as a new solution to help providers achieve compliance, reduce risks, optimize their EHR and improve operational and financial outcomes.
About Richter
Richter serves the entire LTPAC spectrum—from small and midsize organizations through large, multi-facility, multistate groups. Whatever your clinical, financial, accounting, EHR and revenue cycle challenges may be, our trusted professionals deliver customized solutions at every point along the continuum of care to put you a step ahead of the curve.
For more information on Richter, call us at (866) 806-0799 or visit www.richterhc.com
About How’s Mom
How’s Mom enhances communication in senior living by automating care updates, improving efficiency, ensuring compliance and engaging families, ultimately boosting care quality and reducing risks. For more information on How’s Mom, call us at 888-752-7575 or visit www.howsmom.net
Media Contact
Kayla Goodwin, Richter, 1 (866) 806-0799, kayla.goodwin@richterhc.com, https://www.richterhc.com/
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SOURCE Richter
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