ATLANTA and STOCKHOLM, Nov. 7, 2024 /PRNewswire/ — Sinch [Sinch AB (publ) – (XSTO: SINCH)], which is pioneering the way the world communicates through its Customer Communications Cloud, is pleased to have been named as an Established Leader in RCS Business Messaging by research firm Juniper Research. Sinch has been recognized for its superior product and positioning, and unmatched capacity and capability.

Juniper Research scores vendors on a range of factors including but not limited to their geographical reach, depth of partnerships, RCS value-added services, notable RCS deployments and innovation.

Sinch is simplifying RCS onboarding and offering multiple pathways to help businesses start sending verified, branded, and rich messages through messaging APIs and SaaS tools. These solutions empower both brands and carriers to embrace RCS and transform customer interactions and engage in dynamic, real-time communications with audiences like never before.

“We are happy to see another confirmation of our leadership in the RCS space and validation of our efforts to provide better end user experiences and improved business results for our customers.” says Miriam Liszewski, RCS Commercial Product Manager at Sinch.  “Sinch has been pioneering the RCS standard since 2018 and was the first CPaaS provider to launch an RCS API with SMS fallback. Today, we send RCS business messages for brands like EasyPark and Nespresso in EMEA, large delivery companies in North America, and some of the biggest banks across Latin America and India.”

Our partnership with Google and relationships with mobile operators, along with an extensive network developed over the last 15+ years and wide product portfolio, positions Sinch as a leader in RCS Business Messaging, capable of offering advanced RCS solutions.

For more information on Sinch’s RCS tools and how to get started, visit sinch.com

For more information please contact:
Janet Lennon, Director of Global PR & Communications
janet.lennon@sinch.com |1.206.914.6175

This information was brought to you by Cision http://news.cision.com.

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New report highlights opportunities in AI, 5G, and satellite connectivity to bridge a 60% usage gap and unlock $170 Billion in GDP by 2030

NAIROBI, Kenya, Nov. 7, 2024 /PRNewswire/ — The mobile industry’s $140 billion contribution to GDP in 2023 is projected to reach $170 billion by 2030 if key connectivity barriers are addressed. These are insights from the flagship Mobile Economy Sub-Saharan Africa 2024 Report unveiled by GSMA today. Mobile technology is essential in supporting development goals across key sectors like healthcare, education, and finance, driving economic growth by expanding internet access and digital services.

As digitalisation accelerates, the report highlights that 4G expansion is set to drive connectivity, projected to account for half of all connections by 2030. However, a significant coverage gap remains, with 13% of the population still unreached, and a 60% usage gap affecting those who live within coverage areas but face barriers to get online, such as unaffordable devices, limited digital skills, or online safety concerns.

In addition to these connectivity challenges, the region faces high operating costs, inflationary pressures, and energy price volatility. Despite these obstacles, emerging trends such as generative AI and satellite partnerships present innovative solutions to bridge gaps across sectors. Broader API solutions, such as GSMA Open Gateway, which recently launched security APIs in South Africa, are poised to enhance digital security and simplify services as these initiatives expand regionally. Addressing these issues is essential to unlocking the socio-economic potential of mobile connectivity in Sub-Saharan Africa.

“Our findings this year reveal both the extraordinary potential and the challenges facing Sub-Saharan Africa’s mobile ecosystem,” said Angela Wamola, Head of Sub-Saharan Africa, GSMA. “To fully realise the benefits of connectivity, it is essential for operators, policymakers, and stakeholders to address affordability barriers, support infrastructure expansion, and foster collaborations that drive digital inclusion and economic impact.”

Read the full press release here.

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FORT LAUDERDALE, Fla., Nov. 7, 2024 /PRNewswire/ — 24/7 Software , a leading provider of operations management software, is experiencing record-breaking growth with its industry-first business intelligence (BI) tool for venue operations. Since its launch, more than 75 venues worldwide have integrated the solution, making it the go-to platform for optimizing safety, security, facilities management, and the guest experience.

“The rapid adoption of our BI tool proves its value in streamlining venue operations,” said Matthew Dobrosevic, Vice President of Product for Analytics and Integrations at 24/7 Software. “By uniting departments such as safety, facilities, and guest services under one platform, venues gain real-time insights that drive operational excellence. From large, sophisticated venues to smaller facilities, our solution is helping teams increase efficiency and report on key data.”

The BI tool’s flexibility has led to its expansion into new markets, including convention centers, performing arts venues, amusement parks, zoos, and large entertainment districts. Its ability to adapt to both small venues and large multi-venue organizations has fueled its rapid growth.

Case in Point: The Kansas City Chiefs

As the reigning NFL champion and operators of a world-class venue, the Kansas City Chiefs set the gold standard for excellence both on and off the field. To maintain their leadership in venue operations, the Chiefs have fully integrated 24/7 Software’s analytics product, revolutionizing data-driven decision-making.

With new real-time event dashboards in their control room and advanced executive reporting tools, the Chiefs can precisely track trends in incident types and software usage. This ensures that key data fields—such as priority, section, and incident closeout—are consistently and accurately completed, enhancing operational efficiency. By comparing data across different time frames, they monitor real-time performance and proactively address gaps to ensure smooth event execution.

“Our ability to identify trends and make quick, data-backed decisions has been crucial in ensuring the safety of our fans and maintaining seamless venue operations,” said Dave Felsen, Special Projects for the Kansas City Chiefs. “With 24/7 Software’s analytics, we are always ahead of the game.”

Expanding Multi-Venue Capabilities : Maple Leaf Sports & Entertainment and a Large Amusement Park Operator

24/7 Software’s BI tool transforms how multi-venue operators manage safety, security, and operations. By integrating data from systems such as incident management, video surveillance, and ticketing into a centralized dashboard, the platform provides real-time visibility and actionable insights.

A major amusement park operator implemented the solution within weeks  and gained real-time visibility into critical operational data across all its parks, enhancing safety measures and improving guest experiences.

Similarly, Maple Leaf Sports & Entertainment (MLSE) has leveraged the new Advanced Analytics product to create real-time dashboards for all events. By tracking security guard patrol efficiency  and medical incident response, MLSE has improved response times and created a safer environment for guests.

“Unlike traditional GSOC setups that can take years and significant resources, our platform is fully configurable and can be implemented in weeks,” said Matt Dobrosevic. “It delivers rapid deployment and cost-effective results without requiring heavy resource investment.”

About 24/7 Software

24/7 Software  is a global leader in operations management software, serving the world’s top venues, sports leagues, and entertainment organizations. Its innovative technology helps organizations excel in safety, security, facilities management, and the guest experience, backed by unparalleled support.

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