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The AI solutions for Japanese businesses make a global splash with the NVIDIA promotion campaign

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The tech giant NVIDIA highly appreciates the AI solutions developed by FPT Smart Cloud in elevating customer experience and optimizing workforce competency.

HANOI, Vietnam, Oct. 18, 2024 /PRNewswire/ — In April 2024, NVIDIA joined forces with FPT Corporation in the global initiative of AI and Cloud advancement. After 6 months, the AI solutions of FPT Smart Cloud – a subsidiary of FPT Corporation, have positioned themselves amidst the world’s 52 outstanding success stories featured by NVIDIA. FPT is currently offering more than 15 state-of-the-art AI solutions built on the natural language model for Japanese.

Enabling the intelligent call center 

In the digital age, AI virtual assistants are integrated into the contact center to automate simple to sophisticated tasks.

According to NVIDIA, FPT Smart Cloud has enabled seamless communication through the development of FPT AI Engage – the virtual agent for call center. The virtual agent can interact naturally and automate inbound calls, outbound calls, and voice-based call transfer (IVR). Operating on NVIDIA’s most advanced infrastructure, the AI vendor has been able to accelerate the speech synthesis model by 4 times and increase virtual agent efficiency.

The AI capabilities of FPT Smart Cloud have attracted a wide range of banking and financial institutions, particularly Home Credit Vietnam. The consumer finance company has been applying FPT AI Egnage since 2019. In the first year of operations, the virtual assistant can automatically process up to 12 million calls per month, allowing Home Credit to save 50% in operating expenses and attain a success call rate of 98%.

Building the AI-powered workforce of the future 

With the support of NVIDIA A100 and H100 GPUs, FPT Smart Cloud has developed FPT AI Mentor, fostering the next-generation employee training through automation and personalization. FPT AI Mentor applies the large language model (LLM) developed on NVIDIA DGX H100 and supported by NVIDIA NGC and PyTorch to generate and customize learning content based on the business knowledge base.

Long Chau, a pharmaceutical chain with 1,700 stores, has successfully integrated FPT AI Mentor into the daily training process for pharmacists, increasing employee knowledge quality by up to 55% while reducing 30% of resources compared to the traditional method.

NVIDIA further appraises the excellent efforts of FPT Smart Cloud in leveraging AI technologies to transform traditional call center operations and business training processes. In the past three years, FPT Smart Cloud invested on R&D initiatives for Indonesian and Japanese natural language processing technologies. In 2023, FPT Smart Cloud with the bilateral collaboration with Home Credit Indonesia, marking a crucial milestone as the first made-in-Vietnam AI solution to successfully attract and win over large enterprises in the global landscape. For the year 2024, the vendor aims further to conquer international markets, including Indonesia and Japan.

The original blog about FPT Smart Cloud solutions on the NVIDIA website can be found here: https://www.nvidia.com/en-us/case-studies/fpt-smart-cloud-levels-up-customer-service-operations/

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SOURCE FPT Smart Cloud

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RADCOM to Report Fourth Quarter and Full Year 2024 Results on February 12, 2025

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Management to hold a conference call on the same day at 8:00 AM ET

TEL AVIV, Israel, Jan. 15, 2025 /PRNewswire/ — RADCOM Ltd. (Nasdaq: RDCM) announced today that it will report its financial results for the fourth quarter and full year 2024, which ended December 31, 2024, on Wednesday, 12, February 2025, before the opening of trade on the Nasdaq Stock Market.

RADCOM’s management will hold an interactive conference call on the same day at 8:00 AM Eastern Time (3:00 PM Israel Standard Time) to discuss the results and answer participants’ questions.

A live webcast of the presentation will be available at https://Veidan.activetrail.biz/radcomq4-2024. The webcast will be archived for 90 days following the live presentation.

To join the interactive call, please call one of the following numbers approximately five minutes before the call is scheduled to begin:

From the US (toll-free): +1-866-652-8972
From other locations: +972-3-9180644

A conference call replay will be available the same day on the Company’s investor relations website, www.radcom.com/investor-relations.

For all investor inquiries, please contact:

Investor Relations:
Miri Segal
MS-IR LLC
msegal@ms-ir.com

Company Contact:
Hadar Rahav
CFO
+972-77-7745062
hadar.rahav@radcom.com 

About RADCOM

RADCOM (Nasdaq: RDCM) is the leading expert in 5G ready cloud-native, network intelligence solutions for telecom operators transitioning to 5G. RADCOM Network Intelligence consists of RADCOM Network Visibility, RADCOM Service Assurance, and RADCOM Network Insights. The RADCOM Network Intelligence suite offers intelligent, container-based, on-demand solutions to deliver network analysis from the RAN to the core for 5G assurance. Utilizing automated and dynamic solutions with smart minimal data collection and on-demand troubleshooting and cutting-edge techniques based on machine learning, these solutions work in harmony to provide operators with an understanding of the entire customer experience and allow them to troubleshoot network performance from a high to granular level while reducing storage costs and cloud resource utilization. For more information on how to RADCOMize your network today, please visit www.radcom.com, the content of which does not form a part of this press release.

View original content:https://www.prnewswire.com/news-releases/radcom-to-report-fourth-quarter-and-full-year-2024-results-on-february-12-2025-302351552.html

SOURCE Radcom

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NJFX Welcomes Multinational Bank to Ecosystem Advancing Cloud and AI Connectivity

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WALL TOWNSHIP, N.J., Jan. 15, 2025 /PRNewswire/ — NJFX, the Tier 3 carrier-neutral cable landing station and colocation campus is thrilled to welcome another major multinational bank into its robust ecosystem. This new partnership underscores NJFX’s pivotal role in facilitating secure, efficient, and resilient network strategies for financial organizations.

The latest addition to the NJFX ecosystem represents a leading European financial institution with over 160 years of heritage and a presence spanning 65 countries. The bank’s expertise in Private Banking, Insurance, Global Banking and Investor Solutions, and International Retail, Mobility, and Leasing Services positions it as a critical player in the global economy. Leveraging NJFX’s unique infrastructure, the bank aims to enhance its private and public cloud connectivity and explore advanced AI applications, setting a benchmark for innovation and resilience.

NJFX’s Wall, New Jersey campus is the hub where leading global cloud operators interconnect with transatlantic subsea cables linking Europe, South America, and the Caribbean. By joining NJFX’s, the bank secures unprecedented access to diverse, carrier-neutral pathways, ensuring a “never down” approach to its global operations. NJFX’s ecosystem offers an unique connectivity model guaranteeing transparency and true diversity, aligning with the stringent requirements of the financial market.

“Our ecosystem has always been a cornerstone for industries requiring unparalleled network reliability and global reach,” said Gil Santaliz, Founder and CEO of NJFX. “Welcoming this esteemed financial institution further validates our vision to provide transformative infrastructure that supports not just today’s needs but also tomorrow’s advancements in AI and cloud technologies.”

The collaboration exemplifies NJFX’s commitment to serving the financial sector with cutting-edge connectivity solutions. As NJFX continues to expand its global footprint, this partnership highlights its role in bridging continents and fostering innovation.

About NJFX
NJFX owns and operates a Tier 3 Connectivity Hub offering data center, colocation, and CLS services in Wall, New Jersey. Hosting over 35 global and US operators providing direct transatlantic connectivity to Europe, South America, and the Caribbean. NJFX offers high and low-density colocation solutions with 24/7 support. NJFX provides a carrier-neutral marketplace to operators, content providers, enterprise, financial, and government entities who need network reliability, security, and scalability. The NJFX facility enables diverse connectivity options and ensures cost efficiency by offering direct interconnection without recurring cross-connect fees.

For media inquiries, please contact:
Emily Newman – Director of Marketing
emily@njfx.net

View original content to download multimedia:https://www.prnewswire.com/news-releases/njfx-welcomes-multinational-bank-to-ecosystem-advancing-cloud-and-ai-connectivity-302351133.html

SOURCE NJFX

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GSV Announces the 2025 GSV Cup 50

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CHICAGO and NEW YORK and SAN FRANCISCO, Jan. 15, 2025 /PRNewswire/ — The GSV Cup, presented by Amazon Web Services (AWS) and GSV Ventures, is proud to unveil the 50 most innovative digital learning and workforce skills startups that are poised to revolutionize “PreK to Gray” learning in 2025 and beyond. 

The world’s most innovative digital learning and workforce skills startups.

With the most nominations in GSV Cup history, 1,900+ nominations were evaluated using GSV’s “Five P’s” framework—People, Product, Potential, Predictability, and Purpose—to select the top 50 pre-seed and seed-stage startups advancing innovation across early childhood, K-12, higher education, workforce learning, and adult consumer learning. 

“Startups are the lifeblood of the ASU+GSV community,” said Deborah Quazzo, Managing Partner of GSV Ventures and Co-founder of the ASU+GSV Summit. “The GSV Cup 50 are the brightest stars of tomorrow, enabling Learning at the Speed of Light for educators, workforce leaders, and learners everywhere. We’re proud to recognize these early-stage innovators as they revolutionize learning in the age of AI.” 

The 2025 GSV Cup 50 are Amigo, Atypical AI, Avoca, Axio AI, Bloom App, Boddle, BrightBee, Brisk Teaching, Careerflow.ai, Cerebry, Class Companion, Coconote, Doowii, Ed Machina, Eddi, Ednition, Emversity, Fizz, Flint, Gizmo, Glasp, GrowthSchool, Heeyo, Hoogly, Kollegio, Lightscreen Ai, Ludenso, Lyssn, Masters’ Union, Mentava, Mesa School, mytalents.ai, OutSmart College, Paloma, Praxis AI, Puzzicle, Quizard AI, SchoolAI, Schoolytics, SigIQ, Sizzle AI, Skillfully, Snorkl, Solvely.ai, Stimuler, TAP, Toko, Unriddle, Upsmith, and Woolf.

Of the 50, 78% are US-based, with additional representation from India, Singapore, Norway, Austria, and Australia. The GSV Cup 50 will showcase their innovations at the 16th Annual ASU+GSV Summit, April 6-9, in San Diego, CA.

Learn more here

ABOUT ASU+GSV
Founded in 2011, GSV is a global platform driving education and workforce skills innovation. We believe ALL people deserve equal access to the future and that scaled innovations in “PreK to Gray” learning and skills are crucial to achieving this goal. The GSV platform includes the ASU+GSV Summit, hosted annually in San Diego with 7,000+ attendees; the third annual India-based ASU+GSV & Emeritus Summit; and The AI Show @ ASU+GSV, an immersive exploration of the AI Revolution in education, which welcomed 10,000+ attendees in 2024. GSV Ventures, founded in 2015, is a multi-stage venture fund investing in the most transformational companies across the global “PreK to Gray” landscape.

View original content:https://www.prnewswire.com/news-releases/gsv-announces-the-2025-gsv-cup-50-302351418.html

SOURCE ASU+GSV Summit

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