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USU Positioned as a Leader in the 2024 SPARK MatrixTM for IT Service Management Tools by QKS Group

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The QKS Group SPARK Matrix™ provides competitive analysis and ranking of the leading IT Service Management Tools vendors.USU, with its comprehensive technology and customer experience management, has received strong ratings across the parameters of technology excellence and customer impact.

MIDDLETON, Mass., Oct. 17, 2024 /PRNewswire/ — QKS Group has named USU as a technology leader in their 2024 SPARK Matrix™ analysis of IT Service Management Tools market.

The QKS Group‘s SPARK Matrix™ evaluates vendors based on technology excellence and customer impact. It offers an in-depth analysis of global market dynamics, major trends, vendor landscapes, and competitive positioning. By providing competitive analysis and ranking of leading technology vendors, the SPARK Matrix™ delivers strategic insights that help users access provider capabilities, differentiate competitively, and understand market positions.

USU has been placed as a leader in the 2024 SPARK Matrix™: IT Service Management Tools owing to its AI-based automation capabilities and robust service management features, which enhance operational efficiency and simplify service delivery.

QKS Group defines IT Service Management Tools as a set of tools and processes that offer comprehensive workflow management, enabling organizations to ensure optimized designing, automating, planning, managing, reporting, and delivering of integrated IT services and related digital experiences. These tools support practices such as request, incident, problem, change, knowledge, configuration, and case management, as well as compliance with global regulations and interfaces for non-IT business needs.

“USU provides a robust and AI-driven IT Service Management platform, which offers advanced automation capabilities that streamline IT operations and reduce manual intervention,” said Mohnish Rathore, Analyst, QKS Group. “What differentiates USU is its ability to automate a wide range of tasks, from routine service desk functions to complex IT operations, ensuring reliable service delivery. The platform’s comprehensive approach to service management, covering everything from strategic planning to day-to-day operations, allows organizations to align IT services with business objectives effectively. With real-time performance monitoring tools, USU empowers organizations to optimize resources and ensure compliance. Due to its outstanding capabilities in both technology excellence and customer impact, USU has been positioned as a leader in the 2024 SPARK Matrix™ for IT Service Management Tools,” Mohnish added.

The IT Service Management (ITSM) tools market is experiencing significant growth, driven by the increasing complexity of IT environments and the rising demand for efficient service delivery. With businesses heavily relying on IT services, ITSM tools have become critical for managing incidents, changes, and IT assets. The market is evolving with advancements in AI and automation, which are being integrated into ITSM tools to automate routine tasks, enhance predictive analytics, and improve service delivery. As organizations embrace digital transformation, the demand for ITSM solutions that align IT services with business goals, optimize IT processes, and enhance customer satisfaction continues to grow. This trend is expected to expand further, with a focus on cloud-based ITSM solutions that offer scalability, flexibility, and cost-effectiveness.

For more information about USU.

About USU 

As a leading provider of software and service solutions for IT and customer-service management, USU enables companies to manage the requirements of today’s digital world. Global organizations use our solutions to cut costs, become more agile, and reduce risks – with smarter services, simpler workflows, and better collaboration. With more than 45 years of experience and locations worldwide, the USU team brings customers into the future.

In addition to USU GmbH, the subsidiaries USU Digital Consulting GmbH, USU Inc., USU SAS and USU GK also belong to USU Software AG.

Further information: https://www.usu.com

Media Contact
USU Software AG
Corporate Communications
Dr. Thomas Gerick
Email: thomas.gerick@usu.com 

About QKS Group:

QKS Group is a global advisory and consulting firm focused on helping clients achieve business transformation goals with Strategic Business and Growth advisory services. At QKS Group, our vision is to become an integral part of our client’s business as a strategic knowledge partner. Our research and consulting deliverables are designed to provide comprehensive information and strategic insights for helping clients formulate growth strategies to survive and thrive in ever-changing business environments.

For more available research, please visit https://qksgroup.com/ 

Media Contact:
Shraddha Roy 
PR & Media Relations
QKS Group 
Regus Business Center 
35 Village Road, Suite 100, 
Middleton Massachusetts 01949 
United States 
Email: shraddha.r@qksgroup.com
Content Source: https://qksgroup.com/newsroom/usu-positioned-as-a-leader-in-the-2024-spark-matrixtm-for-it-service-management-tools-by-qks-group-807
Follow us on LinkedIn: https://www.linkedin.com/company/qksgroup 

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Technology

Redactable awarded $1.9 million dollar U.S. Air Force contract for its AI-powered redaction software

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59 mins ago

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October 17, 2024

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A year after its $1.25 million award, Redactable is awarded a $1.9 million contract increase with additional customers.

NEW YORK, Oct. 17, 2024 /PRNewswire-PRWeb/ — Redactable announces it has been selected by AFWERX for a Tactical Funding Increase (TACFI) of $1.9 million for its AI-driven redaction software to protect sensitive documents. This contract increase has been awarded only a year after its initial Phase II contract. Redactable has gained Headquarters Air Force (HAF/JAI) and 18th Air Force Judge Advocate as new customers. This latest contract will allow Redactable to expand its capabilities and further the defense mission need of automating business processes using AI.

About Redactable

Redactable is a web-based application built to redact confidential documents from any browser. The proprietary software leverages Natural Language Processing and Machine Learning technology to auto-detect sensitive information in documents. By delivering secure redaction, document scrubbing, and AI-driven workflows, Redactable is the gold standard in redaction software. For more information, visit: www.redactable.com

About Air Force Research Laboratory (AFRL)

Sole organization leading the planning and execution of U.S. Air Force & U.S. Space Force science & technology programs. Orchestrates a world-wide government, industry & academia coalition in the discovery, development & delivery of a wide range of revolutionary technology. Provides leading-edge warfighting capabilities keeping air, space and cyberspace forces the world’s best. Employs 10,800 military, civilian and contractor personnel at 17 research sites executing an annual $4B budget. For more information, visit: www.afresearchlab.com.

About AFWERX

The innovation arm of the DAF and a directorate within the Air Force Research Laboratory brings cutting edge American ingenuity from small businesses and start-ups to address the most pressing challenges of the DAF. Employs approximately 325 military, civilian and contractor personnel at six hubs and sites executing an annual $1.4B budget. Since 2019, has executed 4,671 contracts worth more than $2B to strengthen the U.S. defense industrial base and drive faster technology transition to operational capability. For more information, visit: www.afwerx.com.

Media Contact

Amanda Levay, Redactable Inc., 1 917-938-7399, hello@redactable.com, https://www.redactable.com 

Twitter, LinkedIn

View original content to download multimedia:https://www.prweb.com/releases/redactable-awarded-1-9-million-dollar-us-air-force-contract-for-its-ai-powered-redaction-software-302278925.html

SOURCE Redactable Inc.

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Technology

The Government of Canada Announces Funding for Emissions Reduction Alberta Through the Green Industrial Facilities and Manufacturing Program

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59 mins ago

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October 17, 2024

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CALGARY, AB, Oct. 17, 2024 /CNW/ – The Government of Canada is committed to maximizing energy performance and reducing greenhouse gas emissions while helping industry gain a competitive edge.  

Today, the Honourable Jonathan Wilkinson announced a federal investment of $40 million from the Green Industrial Facilities and Manufacturing Program (GIFMP) to Emissions Reduction Alberta. This funding will help to develop and manage a province-wide program for industry to become more cost- and energy-efficient.

Funding will support Emissions Reduction Alberta’s $50-Million Strategic Energy Management for Industry (SEMI) program, which will provide industrial and manufacturing facilities with expertise and training in energy management.  Industrial participants will be given the opportunity to increase profitability by reducing energy costs and to take advantage of funding to help cover the cost of capital retrofits for industrial process equipment. An additional $10 million was invested by the Government of Alberta for Emissions Reduction Alberta’s Strategic Energy Management for Industry program.   

As Canada advances toward a net-zero future, investments like these are key to minimizing emissions while maximizing industry competitiveness. Today’s investment supports workers and industry in Alberta on the road toward a prosperous and clean future.

Quotes

“Energy efficiency means cost savings for Canadian business. Supporting Canadian industrial facilities with their efficiency targets is a necessary step toward improving competitiveness in the global economy. We are pleased to play a part in launching Emissions Reduction Alberta’s innovative Strategic Energy Management for Industry (SEMI) program, which helps strengthen the knowledge and expertise that Alberta industries need to keep energy-efficient and competitive. Through investments like the $40 million we are providing for SEMI, the federal government is helping provinces, territories and industry in their goal to seize the financial opportunities of a clean economy.”

The Honourable Jonathan Wilkinson
Minister of Energy and Natural Resources

“Improving the efficiency of industrial and manufacturing processes and facilities is the quickest, most cost-effective way to lower energy bills and stay competitive. But it takes knowledge, expertise, training and capital. With SEMI, Alberta companies now have even more opportunity to invest in energy- and cost-saving technologies, right here in the province.” 

Justin Riemer
CEO, Emissions Reduction Alberta  

“ERA’s SEMI program represents a pivotal opportunity for industry to further our collective mission of enhancing environmental performance and operational efficiency. By providing the necessary financial support, this program will enable companies to invest in advanced technologies and practices that significantly reduce emissions and improve efficiency and energy management solutions to contribute to a more sustainable future.” 

Grant Wilde
Board Chair, Spartan Controls and BlueMarvelValidator  

“Reducing greenhouse emissions through energy efficiency is a powerful way industries can make a mark on reducing their carbon footprint while reducing energy costs. The SEMI program is an ideal opportunity for industries seeking to decarbonize through energy management and retrofits. At Lafarge, we have benefited from long standing support from ERA, and we are excited to see new opportunities put forward in energy management and conservation.” 

Stephanie Voysey
Head of Sustainability and Environment, Lafarge, Western Canada 

Quick Facts

Canada’s industrial sectors represented about 3,650 petajoules (PJ), or more than 40 percent, of Canada’s total energy use in 2021.

Related Information

Green Industrial Facilities and Manufacturing ProgramEmissions Reduction Alberta – SEMI program

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SOURCE Natural Resources Canada

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Technology

Discover OPNsense Business Edition 24.10: Advanced Firewall Solutions for Businesses

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60 mins ago

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October 17, 2024

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Deciso B.V., the company behind the acclaimed OPNsense firewall and routing platform, is excited to announce the release of OPNsense Business Edition 24.10. This latest version brings significant enhancements and new features designed to empower businesses with advanced network security and management solutions.

MIDDELHARNIS, Netherlands, Oct. 17, 2024 /PRNewswire-PRWeb/ — Introducing OPNsense Business Edition OPNsense is an open-source firewall and routing platform renowned for its reliability, rich feature set, and user-friendly interface. Trusted by organizations worldwide, OPNsense combines cutting-edge technology with a focus on security and performance. The Business Edition elevates this with enhanced stability, exclusive features, and rigorous testing tailored to meet professional needs.

“The release of OPNsense Business Edition 24.10 represents our commitment to providing businesses with powerful and easy-to-use network security solutions,” said Jos Schellevis, CTO of Deciso B.V.

Why Choose OPNsense Business Edition

Businesses opt for OPNsense Business Edition due to its:

Enhanced Stability and Reliability: Rigorous testing ensures a robust networking platform.Exclusive Enterprise Features: Advanced tools offer greater control.Security Compliance: Adherence to stringent standards, including LINCE compliance, suitable for high-security environments.

Highlights of OPNsense Business Edition 24.10

The 24.10 release introduces key improvements and new features enhancing performance, security, and user experience:

• Revamped User Interface and Dashboard – A modernized dashboard with streaming widgets provides real-time insights and intuitive navigation, streamlining system monitoring and management.

• Integrated ZFS Snapshot Support via GUI/API – Simplifies data backup and recovery, enhancing data integrity and system resilience.

• Advanced Networking Features – Improved configuration and management of GRE and GIF tunnels facilitate better network segmentation and flexibility.

• Enhanced VPN Capabilities

+ WireGuard QR Code Generator: Simplifies VPN setup across multiple devices.

+ Dynamic IPsec VTI Tunnel Support: Enables flexible and scalable VPN Configurations.

+ Experimental OpenVPN DCO Support: Offers improved VPN performance by offloading encryption tasks to the kernel.

• Improved Trust and Security Management – Enhanced certificate handling and streamlined trust operations through System Trust MVC/API support bolster network security.

• Performance Optimizations and Bug Fixes – System optimizations and fixes improve overall stability and performance.

Empowering Businesses with Advanced Networking Solutions

“The release of OPNsense Business Edition 24.10 represents our commitment to providing businesses with powerful and easy-to-use network security solutions,” said Jos Schellevis, CTO of Deciso B.V. “We are dedicated to empowering organizations to manage their network infrastructure with greater control, enhanced security, and operational efficiency.”

About OPNsense

OPNsense is a versatile, open-source firewall and routing platform based on FreeBSD. It combines a wealth of features with a modern, easy-to-use interface, making it the preferred choice for businesses seeking a powerful and cost-effective networking solution.

About LINCE Compliance

OPNsense Business Edition’s LINCE compliance verifies that it meets rigorous security criteria, making it ideal for use in government, defense, and other high-security environments.

About Deciso B.V.

Founded in 2000, Deciso B.V. is a leading manufacturer of networking hardware and a contributor to open-source software projects. The company is dedicated to delivering innovative products that empower organizations to build secure and efficient network infrastructures.

Get Started Today

Discover how OPNsense Business Edition 24.10 can transform your network infrastructure.

Visit shop.opnsense.com/product/opnsense-business-edition/ to obtain your subscription and begin benefiting from a superior level of security and compliance.

Media Contact

Jos Schellevis, Deciso B.V., 31 187744020, sales@deciso.com, https://www.deciso.com

View original content to download multimedia:https://www.prweb.com/releases/discover-opnsense-business-edition-24-10-advanced-firewall-solutions-for-businesses-302279616.html

SOURCE Deciso B.V.

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