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Rocketlane Achieves HIPAA Compliance, Strengthening Security for Healthcare Customers

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The purpose-built customer onboarding and PSA platform now offers enhanced data protection for businesses in the healthcare sector.

SAN MATEO, Calif., Oct. 16, 2024 /PRNewswire/ — Rocketlane, the leading customer onboarding and professional services automation (PSA) platform, today announced that it is now fully HIPAA (Health Insurance Portability and Accountability Act) compliant. This milestone reinforces Rocketlane’s commitment to maintaining the highest standards of security and privacy, enabling healthcare customers to manage and collaborate on sensitive patient information confidently.

HIPAA compliance ensures that Rocketlane meets the strict regulatory standards for protecting patient health information (PHI). The platform’s advanced security features now include robust encryption, strict access controls, and rigorous auditing capabilities, empowering healthcare organizations to manage customer onboarding and project workflows in a safe, compliant environment.

Enhancing Security for Our Healthcare Customers

“Achieving HIPAA compliance is a significant step for Rocketlane and our customers in the healthcare industry,” said Deepak Bala, CTO at Rocketlane. “We understand the sensitive nature of healthcare data and the importance of maintaining privacy and security. With this certification, our healthcare clients can confidently use our platform to drive better outcomes while ensuring their data is fully protected.”

Healthcare organizations face increasing pressure to ensure their operations comply with industry regulations while delivering fast, effective onboarding and project management. Rocketlane’s unified platform now offers the perfect blend of efficiency, collaboration, and compliance, allowing healthcare teams to accelerate their time to value and boost patient and customer satisfaction.

About Rocketlane
Rocketlane is a purpose-built customer onboarding and PSA platform that helps businesses accelerate their time to value, boost customer satisfaction, and reduce churn. The platform replaces generic project management, document collaboration, and communication tools with a unique, unified workspace that improves communication, collaboration, and project visibility for businesses and their customers. It equips teams with trends and benchmarks across projects, which in turn helps them develop and optimize playbooks and best practices. To learn more about Rocketlane, visit www.rocketlane.com.

Media Contact
Varun Singh 
Rocketlane
384934@email4pr.com
+91-8369283466

View original content:https://www.prnewswire.com/news-releases/rocketlane-achieves-hipaa-compliance-strengthening-security-for-healthcare-customers-302277859.html

SOURCE Rocketlane

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NJI Expands Paid Media Offerings: Redefining How to Reach Policymakers

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WASHINGTON, Jan. 29, 2025 /PRNewswire/ — NJI, a leading public affairs creative agency, is thrilled to announce the expansion of its comprehensive paid media solutions. In this sector, many clients waste their budgets pursuing vanity metrics with outdated, one-size-fits-all solutions that fail to connect with audiences essential for public affairs success. At NJI, we take a tailored and holistic approach, empowering our clients to define, target, and achieve the metrics that truly matter. By integrating first-party data with strategic partnerships, NJI solidifies its role as a full-service agency equipped to navigate the dynamic policy engagement landscape.

“Our mission is to enhance our clients’ success through tailored services beyond the basics,” said Josh Shultz, Co-CEO at NJI. “This expansion isn’t just another service—it’s our commitment to innovation and collaboration, ensuring our clients receive the unparalleled support they deserve to reach their goals.”

Effective communication in today’s complex political landscape requires targeted outreach that cuts through the noise and resonates with decision-makers. NJI embraces a three-step strategy centered on quality over quantity, ensuring clients are top of mind with key legislators and influencers while shaping the narrative on their terms.

Identify and Engage Key Influencers: NJI moves beyond traditional broad-brush strategies that prioritize sheer volume. Instead, we focus on identifying the individuals who have the power to effect meaningful legislative change: Congressional members and staffers, advisory bodies, leadership offices, agency heads, and political media. 

Deliver Tailored Messaging: Our approach employs targeted paid media strategies across various partner platforms, including social media, websites, and connected TV. By serving carefully crafted ads to a curated audience at optimal times, we ensure that messages land where they matter most, effectively reducing costs while maximizing return on investment.

Utilize Expert Insights: With a plethora of paid media channels available, NJI selects platforms and partners based on the creative strategy we curate for clients, coupled with the unique consumption habits of the target audience. For campaigns directed at D.C. insiders, we leverage a variety of formats and platforms that best capture attention and facilitate meaningful dialogue.

“Our paid media targeting solution is built on strategies that deliver highly targeted and impactful results,” added Daniel Kemether, Managing Director, NJI. “By leveraging data-driven targeting and crafting campaigns tailored to policy-focused audiences, we provide clients with a unique advantage in reaching decision-makers efficiently and effectively.”

This solution has already demonstrated its effectiveness and real-world impact, as showcased in NJI’s recent collaboration with Direct Supply and strategic paid media partners. NJI executed a rapid-response campaign, prioritizing high message frequency to the policy’s decision-makers, and ultimately protected $44 billion in critical funding for the senior living and healthcare industry. 

About NJI 
NJI is a public affairs-focused creative agency specializing in design, digital strategy, and content development. With a reputation for delivering award-winning solutions, NJI partners with organizations to create meaningful connections with their audiences and achieve their strategic objectives. For more information, visit njimedia.com.

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View original content:https://www.prnewswire.co.uk/news-releases/nji-expands-paid-media-offerings-redefining-how-to-reach-policymakers-302362202.html

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Gen AI is Fueling a New Wave of Fraud in Africa, 2025 Smile ID Report Reveals

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CAPE TOWN, South Africa, Jan. 29, 2025 /PRNewswire/ — Smile ID, Africa’s leading provider of identity verification solutions, has released its 2025 Digital Identity Fraud in Africa Report, highlighting critical fraud trends across the continent. The report uncovers sophisticated fraud tactics exploiting vulnerabilities in fintech platforms and digital ecosystems, accelerated by emerging technologies such as Generative AI, deepfakes, and insider-assisted schemes. The report also offers clear, actionable strategies to help business leaders protect trust, revenue, and maintain operational stability in 2025.

 

 

Drawing on anonymised data from over 110 million identity verification checks conducted by Smile ID across Central, East, West, and Southern Africa in 2024, the report highlights ongoing challenges and opportunities. The widespread adoption of biometric verification over traditional textual methods has significantly strengthened fraud prevention, driving the overall fraud rate during KYC checks down to 25% in 2024 (a 4-percentage-point decrease). However, this year-over-year progress has prompted fraudsters to develop more sophisticated attack methods targeting biometric systems, resulting in millions of dollars in fraud losses across key African markets. Smile ID continues to tackle unique threats African businesses face when onboarding users, such as identity farming, insider-assisted account takeovers, and advanced document forgeries. 

The report revealed significant regional variations in fraud methods across Africa. East Africa led in document fraud cases, reporting the highest combined rejection rate at 27% in 2024, driven by the region’s reliance on documents. West Africa emerged as the epicentre of biometric fraud, showing the highest incidents of spoofing and face-match inconsistencies, with notable vulnerability to AI-powered fraud attempts. Central Africa maintained a rejection rate of 22% [up by 3%], while Southern Africa saw rates rise from 9% to 21%, primarily attributed to fraud attempts involving the retiring green book.

Speaking on the report, Mark Straub, CEO of Smile ID, said:

“The future of fraud prevention lies in adaptability. While AI provides fraudsters with powerful new tools, it also helps security practitioners harness global intelligence to counter zero-day attacks and automate processes that were once manual.

“Fintech platforms with weak KYC protocols remain the most vulnerable, as these bad actors use identity farming to create fraudulent accounts that conceal the origins of illicit funds. Tackling these vulnerabilities requires collaboration between industries, governments, and technology providers to create a safer digital ecosystem.”

Founded in 2017, Smile ID has revolutionised identity verification in Africa, completing over 200 million verification checks by November 2024. As the continent’s leading provider of digital identity verification, fraud detection, and KYC compliance solutions, the company delivers scalable, Africa-focused tools optimised for real-time onboarding, anti-fraud measures, and AI-driven identity verification.

The full 2025 Digital Identity Fraud in Africa report can be downloaded for free here.

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View original content to download multimedia:https://www.prnewswire.com/news-releases/gen-ai-is-fueling-a-new-wave-of-fraud-in-africa-2025-smile-id-report-reveals-302362259.html

SOURCE Smile ID

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Household Quotes Announces Rebrand To WhatCost

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Empowering Homeowners with a Simpler Way to Find Home Improvement Deals

MARKET HARBOROUGH, England, Jan. 29, 2025 /PRNewswire/ — Household Quotes, a trusted partner in home improvement for over a decade, is thrilled to announce its rebranding to WhatCost. This move signifies a new chapter, empowering the company to better serve homeowners and elevate their home upgrade projects.

WhatCost: A clearer path to home improvement success

WhatCost reflects a commitment to helping homeowners find the best deals on their projects. The new name is clear and memorable, conveying their core service: We’ll help you find the cost of your next home improvement project. Whether it’s a traditional home improvement like a new kitchen or bathroom, or a more modern project like installing solar panels or a heat pump, WhatCost is here to help.

Backed by expertise and innovation

WhatCost is backed by the expertise and technology platform of Leads.io, a leader in the home improvement lead generation space.

Tim Roemer, CEO at Leads.io, captures their philosophy perfectly: “At Leads.io, we’re committed to driving innovation and delivering exceptional value to our customers. Transitioning from HouseholdQuotes.co.uk to WhatCost.co.uk marks an exciting new chapter in our journey to provide even better high-quality leads in the home services industry. This transition underscores our commitment to improving user satisfaction while equipping businesses with the resources they need to succeed.”

With over 30 million leads generated and 2,100+ satisfied clients across 9 countries and 13 offices, Leads.io has a proven track record of success. This commitment to excellence extends to WhatCost, ensuring you receive the best possible service throughout your home improvement journey.

A legacy of connecting homeowners with trusted professionals

For over a decade, WhatCost (formerly Household Quotes) has connected over 2 million satisfied homeowners with a network of 300+ skilled engineers across various specialties.

We’re excited about the future and the opportunities this rebranding brings. Thank you for your continued trust and support. We look forward to serving you as WhatCost.

About WhatCost

WhatCost is a leading platform connecting homeowners with trusted professionals for various home improvement projects. Formerly known as Household Quotes, WhatCost is committed to simplifying the process of finding the right contractor for your needs. With a focus on customer satisfaction and quality service, we continue to deliver exceptional results.

About Leads.io

Leads.io offers a better way to acquire high-quality leads and sets the industry benchmark with a focus on transparency, fast customer acquisition, and proprietary tech-enabled solutions — all while harnessing its powerful portfolio of owned media brands and strategic media partnerships.

Driven by a mission to become the global #1 in lead generation, Leads.io’s continued success is built on operational excellence, long-term client relationships, a best-in-class customer retention rate, and a “no-black-box” approach to its services.

WhatCost / Leads.io Ltd
info@whatcost.co.uk / info@leads.io
whatcost.co.uk / leads.io 

View original content:https://www.prnewswire.co.uk/news-releases/household-quotes-announces-rebrand-to-whatcost-302362149.html

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