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Service Providers IPNET and Petcom Partner with Aprecomm to Enhance Online Experiences in Brazil

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Only months after entering a strategic partnership with OpenGlobe, Aprecomm gains significant momentum in Brazil as broadband service providers IPNET and Petcom deploy its cloud-based applications to boost customer satisfaction and streamline support.

PARIS, Oct. 8, 2024 /PRNewswire/ — Aprecomm (www.aprecomm.ai), the intuitive network and customer experience platform provider, together with its partner OpenGlobe, announced today that two service providers—IPNET and Petcom (www.petcom.com.br)—will deploy its suite of AI-powered customer experience applications to enhance connectivity offerings for broadband customers throughout Brazil.

 

This success comes just months after Aprecomm announced a strategic partnership with regional telco distributor OpenGlobe (www.openglobe.io) to develop business in the Latin American region. IPNET provides regional residential Fibre-to-the-Home (FttH) services to consumers in the highly competitive market of São Paulo state in Brazil. Petcom is a key supplier of communications services and infrastructure to large enterprises, including governmental institutions, sports stadiums, and airports.

“We’re thrilled that two customer wins have come so quickly after we launched in Latin America in partnership with OpenGlobe,” commented Pramod Gummaraj, Founder & CEO of Aprecomm. “Both IPNET and Petcom have made important strategic decisions to put customer experience at the top of their agendas, and we’re confident that Aprecomm’s data, insight and automated support tools will prove to be an important market differentiator in a highly competitive region that has hundreds of service providers.”

By using sophisticated artificial intelligence, including a unique quality of experience algorithm, Aprecomm is helping service providers pave the way to the intuitive zero-touch networks of the future by taking a self-optimizing and self-healing approach to WiFi customer experience. Its unique product portfolio is field-proven to increase subscriber satisfaction and reduce operational costs where service providers have seen several operational improvements[1] across 100% of their subscriber bases, such as a 62% reduction in truck rolls, a 35% improvement in first-call resolutions and a 30% reduction in call resolution times.

“We were extremely impressed with the performance of Aprecomm’s solution that allows us to support subscribers’ broadband devices cost-effectively,” said Jose Cunha Junior, CEO of IPNET. “Aprecomm’s platform approach means that we can rapidly scale our services as we grow and benefit from a more expansive toolset to improve the connected experiences for all of our subscribers.”

Aprecomm’s advanced dashboards and analytics bring access to real-time network performance data, providing service providers with valuable data and insight.

Brazil is a very competitive market, and we must have access to the latest tools to help our customers enjoy their online experiences,” said Mario Cesar Moreira, CEO of Petcom. “While other providers choose to compete on price and speed, Petcom focuses on great customer service. Aprecomm’s advanced quality of experience algorithms will ensure customers get the best performance from their applications and devices, taking the load off support teams and making our operations more efficient.”

“We were convinced that Aprecomm’s balance of technical innovation available at a cost-effective price point would provide a winning combination for the Latin American market,” said Victor Fernando Proscurchin, CEO of OpenGlobe. “We’re excited to secure two strong partners in IPNET and Petcom and look forward to supporting their growth.”

About Aprecomm

Aprecomm harnesses the power of AI to provide a unique applications suite that enables service providers to create self-optimizing and self-healing broadband networks.

Our quality of experience engine monitors and optimises WiFi performance to ensure that consumers enjoy the best possible internet experiences, while our cloud-based support applications leverage real-time data to predict and resolve customer service issues before they happen, saving providers time and money.

Aprecomm manages over 7 million home and business locations, partnering with more than 45 service providers worldwide.

Together, we are making intuitive networks a reality.

Follow Aprecomm on LinkedIn here.

Visit www.aprecomm.ai to discover more.

#IntuitiveNetworks

Press contacts:
Srivatsa T J: srivatsa@broadnection.com
Prashant Singh: prashant@broadnection.com

About IPNET

An internet provider operating regionally in the São Paulo countryside, connecting thousands of people through a 100% fiber optic field of operations, offering high speed, stability, and quality of service for homes and businesses.

About Petcom

Petcom has been in the telecommunications market since 1990, acting as a provider of internet and telephone services, as well as providing complete solutions for optical networks, structured cabling, electronic security systems and communication systems via optical fibre.

About OpenGlobe

OpenGlobe is the first value-added distributor founded as a pure Open Networking solution provider in Latin America. With headquarters in Florida, USA, OpenGlobe also has a sales office and laboratory in São Paulo, Brazil and logistics operations in Florida, USA and Santa Catarina, Brazil. OpenGlobe’s mission is to build comprehensive solutions based 100% on open networking technologies, focusing on efficiency, scalability, futureproofing and eliminating vendor lock-in. OpenGlobe’s qualified vendors, combined with its strong pre-sales and post-sales skills, make it the best partner for systems integrators and end users seeking high-end technologies, open architecture, and cost savings.

For more information, visit: openglobe.io

Press contact
Carol Herling: carol.herling@gmail.com

[1] Data sampled from a broadband service provider who monitored 400,000 subscribers over 12 months ending August 2022.

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AI-Powered Earbuds Transforming North American Smart Offices: Exclusive Insights from viaim CPO at CES 2025

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LAS VEGAS, Jan. 10, 2025 /PRNewswire/ — At CES 2025 in Las Vegas, Liu Da, Chief Product Officer (CPO) of viaim, an AI technology hardware company deeply rooted in the smart office sector, gave an exclusive interview, sharing valuable insights into viaim’s exploration of the field of AI-powered earbuds, its innovative product concepts, and how the technology addresses common workplace challenges in North America. Mr. Liu also delved into the market potential of AI-powered earbuds and viaim’s strategic blueprint for shaping the future of smart offices, especially in the North American market.

North American business professionals have widely embraced remote and hybrid work models. The rise of multilingual communication has fostered a highly digitalized consumer landscape with diverse user needs, particularly for smart office solutions. In response, viaim is dedicated to developing practical AI solutions that alleviate repetitive and tiring office tasks. By addressing the evolving demands of North American professionals with its AI-driven innovations, viaim is advancing its global mission to transform work efficiency and productivity.

Unique advantages of AI-powered smart earbuds

In the interview, Mr. Liu said earbuds, being close to the user’s senses, are seamlessly integrated into daily life and serve as an ideal platform for AI technology. Unlike traditional office hardware, AI-powered earbuds are portable and versatile, fitting various scenarios such as remote meetings, commuting, and entertainment. He highlighted that viaim’s AI-powered smart office solutions position the Company to bridge the gap between people and devices, transforming earbuds from simple audio tools into smart office partners. 

viaim’s technology and design challenges during the R&D  phase

Mr. Liu detailed the challenges the Company faced during the R&D phase, including integrating AI computing power, storage, and sensors into earbuds with limited space while maintaining portability and battery life. He also highlighted the difficulty of balancing human auditory sensitivity with machine signal processing to ensure a natural user experience. To tackle these challenges, viaim employed multi-terminal collaboration, integrating earbuds, apps, and cloud services to ensure seamless voice processing and secure data management tailored to the needs of North American professionals.

Market potential, insights, and positioning in North America

A report from Upwork, the world’s largest work marketplace, projects 36.2 million Americans will work remotely in 2025, marking an 87% increase from pre-pandemic levels. AI-powered earbuds, with capabilities including meeting recording and follow-up task management, cater to the digitalized and multilingual North American market. As remote and hybrid work rises, AI earbuds are becoming vital for workplace efficiency and language learning. viaim stands out with a competitive strategy focused on technological innovation and market segmentation, offering unique value beyond traditional earbud brands.

Future strategy and product vision

Mr. Liu believes technology’s true value lies in solving real-world problems. “When users actively engage with our AI solutions, it demonstrates their true value,” he stated. AI earbuds remain the Company’s core focus, empowering professionals to shift their attention from routine tasks to meaningful creative endeavors. Looking ahead, viaim plans to expand its product lineup to include smart glasses and office accessories, creating a comprehensive AI office ecosystem. The Company aims to rapidly iterate based on user feedback, expanding AI earbuds from niche to mass markets and advancing industry development.

Media Contact: 

Qian Wang
+86-15321782927
wangqian@vision-intelligence.tech

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Steller Unveils Group Trip Planning

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KIRKLAND, Wash., Jan. 10, 2025 /PRNewswire/ — Steller, a video-based, travel planning platform that allows travelers to discover, connect and book based on experiences shared by creators, introduced its most requested feature yet: group trip collaboration. The feature transforms how travelers plan group trips by consolidating everything—discovery, communication, organized planning, and booking—into one platform. 

Steller launches group trip planning, streamlining discovery, communication, and booking into one collaborative platform.

Traditional Trip planning involves multiple surfaces and when traveling with others, multiple communication channels. It is difficult to stay organized when communication is spread across text messages, social DMs, email, etc.  

Steller’s new collaboration feature eliminates communication chaos and streamlines trip planning by offering a central group hub for organizing every piece of the process. Travelers can invite others to join their Trip itinerary, keeping communication, discovery, and booking in one place. With Steller’s library of more than 30 million pieces of user generated travel content, groups can share videos of activities, dining spots, attractions, add notes, and co-create custom itineraries. Flexible itinerary views—list, map, and video—give everyone a complete picture of the plan to share and edit with their travel companions.

“Collaborative trip planning has been a top request from our community.  When we launched Trips by Steller   last January, we knew it would resonate, but the response has far exceeded expectations. In a short time, over 50,000 users have planned and booked trips by incorporating their favorite user-generated travel videos into personalized itineraries. For our destination clients,  Trips by Steller has seamlessly connected travel influencer marketing to planning and commerce. Steller clients see more than 18% of viewers who engage with their influencer campaigns planning trips to their destination—a result that sets a high bar in the travel industry. Adding collaboration to the mix amplifies that impact, inspiring more people to explore, engage and transact together!” said Pete Bryant, CEO of Steller. 

How It Works  

Whether it’s a getaway for two or a large group adventure, collaboration makes organizing travel plans easy with an all-in-one solution. 

Build Your Itinerary Together: Group members can contribute by adding things to do, activities, and notes.Stay Organized: Add notes and structure by day, activity, or group to eliminate confusion.Flexible Views: View your itinerary as a detailed list, on a map, or through video for a fully customizable planning experience.Real-Time Updates: Keep track of changes, additions, and edits made by group members.On-the-Go Access: Everyone can access the itinerary on their phone.

Steller continues to lead the charge in innovative travel planning, ensuring that its platform evolves based on user feedback. Collaborative trip planning is the latest step in its mission to evolve travel. 

About Steller 

Steller, headquartered in Kirkland, Wash., is the market leading travel planning platform that guides travelers from inspiration to planning and booking through authentic experiences of their favorite creators. Steller’s patent pending platform distributes millions of pieces of bespoke, worldwide video content that can be found and booked on the Steller app. Learn more at www.steller.co  and  stellerforbusiness.com

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RAAPID Raises Series A from M12, Microsoft’s Venture Fund to Scale Next-Generation Healthcare Risk Adjustment

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Company reports 300% revenue growth in 2024 and advances partnerships with nation’s leading health systems

LOUISVILLE, Ky., Jan. 10, 2025 /PRNewswire/ — RAAPID, the industry-leading healthcare AI company, announced today a significant Series A investment from M12, Microsoft’s venture fund. This strategic funding positions RAAPID to expand its groundbreaking Neuro-symbolic AI platform that is reshaping healthcare risk adjustment.

RAAPID’s explosive growth – marked by a 300% revenue increase in 2024 – demonstrates the market’s strong validation of its advanced technology platform. The company has quickly established itself as a trusted partner for major health plans and provider., At the core of RAAPID’s success is its pioneering VisionAI technology, which tackles one of healthcare’s most pressing challenges: making sense of unstructured medical data. While over 70% of medical records exist as unstructured data when shared outside EHRs, RAAPID’s AI engine transforms this complex information into actionable insights, enabling unprecedented accuracy in risk capture and care gap identification.

“Our vision extends beyond traditional risk adjustment,” states Chetan Parikh, Founder and CEO of RAAPID. “We’re creating a future where AI augments healthcare professionals’ capabilities, leading to better patient outcomes and more accurate appropriate reimbursements. This investment from M12 accelerates our mission to transform healthcare through advanced AI.”

RAAPID’s purpose-built Risk Adjustment platform has achieved remarkable results:

Slashing chart review time by 60-80%Surpassing industry standards with 95%+ coding accuracyGenerating additional appropriate and compliant revenue per memberImproving risk capture accuracy by 25%

The HITRUST-certified platform stands out for its unique Neuro-symbolic AI approach, combining neural networks with an extensive medical knowledge graph containing over 4 million clinical entities and 50 million relationships. This sophisticated technology enables both retrospective analysis and prospective risk adjustment, helping organizations identify and address care gaps to positively impact patient health.

“Healthcare organizations are increasingly seeking innovative solutions to manage risk and improve care delivery in value-based arrangements,” said Todd Graham, Managing Partner at M12. “RAAPID’s AI-driven risk adjustment platform aligns perfectly with our investment strategy. Through M12, we are committed to providing our portfolio companies with access to Microsoft’s resources and expertise to drive significant impact in the healthcare sector.

Led by a team with over 25 years of healthcare technology expertise, RAAPID has collaborated with experts from the top 4 tech giants in developing its clinical AI solutions. RAAPID continues to push the safe boundaries of what’s possible in healthcare AI. The company’s selection as an M12 portfolio company validates its position as a leader in healthcare technology innovation.

As value-based care becomes increasingly important, RAAPID’s AI-powered solutions are becoming essential tools for healthcare organizations striving to improve timeliness and quality of care all patients expect. With this new funding, RAAPID is poised to further advance its technology and expand its positive impact on patients, providers and payers.

About RAAPID
RAAPID develops AI-powered solutions for healthcare payers, providers, and supporting organizations. The company’s cloud-based risk adjustment platform uses neuro-symbolic AI to identify chronic conditions, determine HCC codes, calculate risk scores, and analyze population health trends. RAAPID serves organizations that participate in Medicare Advantage, ACA, Medicare ACO, and Medicaid programs.

For more information about RAAPID’s AI-powered risk adjustment solutions, visit www.raapidinc.com

CONTACT:
Mayur Vyas
(502) 699-3044
388583@email4pr.com

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