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Jobber Launches Copilot, The First Of Several AI-Powered Products Aimed at Making Home Service Business Ownership Simpler Than Ever Before

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New tool exemplifies Jobber’s commitment to harnessing AI in practical and meaningful ways

TORONTO, Oct. 1, 2024 /PRNewswire/ – Jobber, the leading provider of home service software, today announced the launch of Jobber Copilot, an AI-powered assistant that serves as a business coach, data analyst, marketing specialist, and Jobber product expert to help home service pros make better data-driven decisions, improve their strategies, and streamline their operations like never before.

“We’re developing AI tools to further simplify the daily operations of service professionals, with the long-term goal of having AI handle all administrative tasks, allowing business owners to focus on the work that they’re actually getting paid for,” said Forrest Zeisler, CTO and co-founder of Jobber.

“Jobber Copilot is the first step in this product evolution,” continues Zeisler. “It supports business owners in scheduling, quoting, and marketing best practices so they can service customers faster and grow revenue easier. We’re excited to unveil several new AI-powered features in the coming months that will take the guesswork out of starting and operating a home service business.”

Jobber Copilot’s initial capabilities include:

Marketing support: With context into a service pro’s customer trends and job history, Jobber Copilot can provide tailored marketing strategies to help businesses meet their marketing goals. Copilot can even write blog posts and social posts based on what’s relevant and interesting in their specific industry.Data analysis: Jobber Copilot goes beyond surface-level insights by using historical data within Jobber to analyze operational efficiency, cash flow, workforce performance, and more. This means customers can access all their data instantly and receive suggestions on improving or highlighting areas of opportunity.Business coaching: Drawing on its expertise in home service and knowledge of the service pro’s business, Jobber Copilot can deliver highly relevant and personalized guidance based on a customer’s questions and prompts. Whether they need help with day-to-day challenges or want to work on long-term goals, Copilot provides tailored strategies with the business’ data and goals at its core.Jobber product expertise: As an integrated feature within Jobber, Copilot is highly knowledgeable about how to get the most out of the platform. Jobber Copilot will recommend features to help business owners achieve their goals and optimize their business operations.

Addressing key pain points

The time-consuming nature of data analysis has long been a challenge for business owners, but Jobber Copilot alleviates this burden by providing instant insights. Sean Rozonkiewiecz, Vice President of Elite Lawn & Landscape based in Lexington, SC said, “Through Jobber Copilot, we discovered most of our requests come in on specific days, allowing us to increase ad spend on those days—something we wouldn’t have known without a lot of manual digging.”

“So much of my data is in Jobber, but before Jobber Copilot, I didn’t know how to use the data to meaningfully answer questions I had about my business,” explained Santiago Trujillo, owner of Sandia Shine Co LLC based in Albuquerque, NM. “Having Jobber Copilot there to give me answers to things that are on my mind, and quickly, is massive. Other AI tools just aren’t capable of that level of personalization.”

AI tailored to home service businesses

While some industries fear being overtaken by AI, home service pros have a unique opportunity to partner with AI while focusing on their trade skills—tasks that AI cannot replace, like repairing air conditioners or landscaping properties.

With 44% of service pros reporting in a recent survey* that business coaching is most valuable when paired with help developing marketing strategies, Jobber Copilot is well-equipped to address their needs.

Homeowners welcome AI in home services

Another recent survey of 1,000 U.S. homeowners** found that they are increasingly supportive of AI use in home service businesses, particularly for fast communication. More than half of homeowners (51%) are interested in AI if it means more rapid responses from their service pro, and 57% believe AI will lead to better customer service, particularly in automating the scheduling of maintenance and repairs (54%) and cost estimates for services (49%).

However, while AI can handle inquiries and bookings, 78% of homeowners still prefer a human to perform services inside their homes. This balance of AI-powered efficiency and human expertise is where home service businesses will shine.

A new standard for home service excellence

With the launch of Jobber Copilot, Jobber is not only enhancing the way home service businesses operate but also working with them to set a new gold standard for the industry. By integrating with AI, small businesses can deliver best-in-class service that is personalized, efficient, and reliable.

“Small, local businesses provide a level of care and customized service that’s hard to compete with,” adds Sam Pillar, CEO and co-founder at Jobber. “Our goal at Jobber is to stand behind these businesses and to provide tools that make it easier to do great work. Features like Jobber Copilot eliminate overhead so that business owners can focus their undivided attention on their customers and on doing a great job.”

Powered by a large language model (LLM) that has been trained on over a decade of Jobber’s extensive knowledge base, Jobber Copilot is specifically designed to meet the needs of home service professionals. It leverages an array of resources, such as podcast transcripts, Jobber Academy articles, support videos, and more, positioning it as an industry expert in helping businesses thrive.

The Jobber Copilot is free and available in beta to all U.S. and Canadian Jobber customers. For more information visit https://getjobber.com/features/ai/

Survey Methodologies

*The survey data was commissioned by Jobber and conducted by Conjointly of 616 home service professionals in the U.S. and has a margin of error of plus or minus 4 percentage points at the 90% confidence level.

**The survey data was commissioned by Jobber and conducted by Conjointly of 1,000 homeowners in the U.S. and has a margin of error of plus or minus 3 percentage points at the 90% confidence level.

About Jobber

Jobber is an award-winning software for small home service businesses. Unlike spreadsheets or pen and paper, Jobber keeps track of everything in one place and automates day-to-day operations, so small businesses can run smoothly and provide five-star service at scale. Jobber is used by more than 250,000 home service professionals to serve over 27 million properties in more than 60 countries. The company continually ranks as one of Canada’s fastest-growing and most innovative companies by Canadian Business and Macleans, The Globe and Mail, Fast Company, and Deloitte. For more information visit: https://jobber.com/.

Media contacts

Travis Van Horn
PAN Communications for Jobber
jobber@pancomm.com
+1 202-840-2286

Elana Ziluk
Senior Public Relations Manager, Jobber
elana.z@getjobber.com
+1 416-317-2633

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SOURCE Jobber

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IDEMIA Public Security Selected by NIST National Cybersecurity Center of Excellence to Collaborate on its Mobile Driver’s License Project

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 IDEMIA’s leadership and expertise in the digital credential market positions it well to help accelerate the adoption of Mobile ID

RESTON, Va., Oct. 1, 2024 /PRNewswire/ — IDEMIA Public Security North America, the leading provider of convenient and trusted biometric-based solutions, has been selected by NIST National Cybersecurity Center of Excellence (NCCoE), a part of the National Institute of Standards and Technology (NIST), to take part in its Mobile Driver’s License (mDL) Project. IDEMIA is one of fifteen technology providers and industry experts selected by the NCCoE to work on the first use case of the Mobile Driver’s License (mDL) project, which has a focus on implementing mDLs in financial services to meet customer identification program requirements.

IDEMIA, and their fellow collaborators, will work with the NCCoE to accelerate the adoption of digital identity standards and best practices by producing reference architectures, representative workflows, and implementation guides to address real-world challenges faced by the adoption of mDL in the financial sector.

As a leader in the biometric and identity space, IDEMIA is uniquely positioned to contribute their knowledge and expertise to the project. IDEMIA has demonstrated its leadership in the digital credential market and has rolled out its next generation of mobile ID technology to New York, ArizonaDelaware, Iowa, and Mississippi, with more states to launch later this year. With a customer-first and privacy by design approach at the forefront of their technology, IDEMIA’s mobile ID app is designed to provide individuals with an easy and contactless way to verify their identity while protecting their privacy and ensuring security.

“Whether boarding a plane, creating a bank account, or making an online purchase, mobile driver’s licenses (mDLs) and other digital credentials have the potential to improve the way we conduct transactions, both in person and online. To help realize this potential, the NCCoE is collaborating with more than a dozen partners from across the mDL ecosystem to build out reference implementations and to accelerate the adoption of mDL standards and best practices,” said Bill Fisher, co-lead of the NIST mDL project, NIST National Cybersecurity Center of Excellence.

“With our commitment to expanding the use of mobile ID as a trusted, government-issued digital ID, we are thrilled to be part of this collaboration to develop digital identity standards and best practices surrounding mobile ID,” shared Donnie Scott, CEO of IDEMIA Public Security North America. “Our team is looking forward to contributing our expertise, insights, and resources and seeing what this unique collaboration among our fellow technology providers will bring to the future of mobile ID and the digital credential market.”

For more on IDEMIA’s mobile ID technology, click here.

About IDEMIA Public Security North America   
IDEMIA Public Security North America is a leader in identity security and authentication services to governments and private companies operating in North America. Our mission is to Unlock the World, Make It Safer – helping people access what matters most, more quickly, more safely, and more securely, in both the physical and the digital worlds. Our best-in-class technology helps to authenticate and secure physical and digital transactions. IDEMIA is recognized by the National Institute of Standards (NIST) as a top-ranking participant in the Institute’s passenger facilitation simulation testing as well as in its regular Face Recognition Vendor Test (FRVT) rankings, reinforcing the trustworthiness and reliability of IDEMIA’s facial recognition solutions for government and consumers alike.    

Learn more at www.na.idemia.com / Follow @Idemia_NA on Twitter and on LinkedIn.   

About the National Cybersecurity Center of Excellence
The National Cybersecurity Center of Excellence (NCCoE), a part of the National Institute of Standards and Technology (NIST), is a collaborative hub where industry organizations, government agencies, and academic institutions work together to address businesses’ most pressing cybersecurity issues. This public-private partnership enables the creation of practical cybersecurity solutions for specific industries, as well as for broad, cross-sector technology challenges. Through consortia under Cooperative Research and Development Agreements (CRADAs), including technology partners—from Fortune 50 market leaders to smaller companies specializing in IT security—the NCCoE applies standards and best practices to develop modular, adaptable example cybersecurity solutions using commercially available technology. The NCCoE documents these example solutions in the NIST Special Publication 1800 series, which maps capabilities to the NIST Cybersecurity Framework and details the steps needed for another entity to recreate the example solution. The NCCoE was established in 2012 by NIST in partnership with the State of Maryland and Montgomery County, Maryland. Information is available at: https://www.nccoe.nist.gov

Media contact:    
Genevieve de Vera        
IDEMIA Public Security North America  
(978) 808-7047  
genevieve.devera@us.idemia.com

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SOURCE IDEMIA Identity & Security USA LLC

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Tripleseat Announces Integration with Amaze Insights to Enhance Comprehensive Reporting for Hotels

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Tripleseat, the leading event management software for hotels, restaurants, and unique venues, is excited to announce a new integration with Amaze Insights, a dynamic reporting platform designed to streamline data from multiple sales and catering (S&C) platforms.

CONCORD, Mass., Oct. 1, 2024 /PRNewswire-PRWeb/ — Tripleseat, the leading event management software for hotels, restaurants, and unique venues, is excited to announce a new integration with Amaze Insights, a dynamic reporting platform designed to streamline data from multiple sales and catering (S&C) platforms. This integration aims to enhance the ability of hotel brands, management companies, and individual properties to drive occupancy and revenue by providing a comprehensive view of their sales data in a single, easy-to-use platform.

This integration aims to enhance the ability of hotel brands, management companies, and individual properties to drive occupancy and revenue by providing a comprehensive view of their sales data in a single, easy-to-use platform.

With this new integration, Tripleseat customers in the hospitality industry can now seamlessly leverage Amaze Insights to pull key performance data from Tripleseat and multiple other platforms into one consolidated report. This integration will enable hotel professionals to track crucial metrics like booking pace, need-to-fill dates, and more, all from a single, intuitive dashboard. The partnership addresses the growing need for comprehensive, streamlined reporting tools that help hotels optimize operations and increase profitability.

“Tripleseat continues to lead the hospitality industry by offering our clients innovative solutions that simplify operations and improve performance,” said Sam Dewey, Tripleseat’s Senior Vice President of Growth. “The integration with Amaze Insights demonstrates our commitment to providing hotels with the most effective tools to manage their events and operations, driving both efficiency and profitability. By bringing together powerful event management and insightful reporting, we are enabling our clients to make smarter, data-driven decisions.”

“We’re thrilled to integrate Amaze Insights with Tripleseat,” said Jaime Job, CEO of Amaze Insights. “Our mission is to provide hoteliers with a single-source view of their performance data, helping them make faster, better-informed decisions. The synergy between Amaze Insights’ comprehensive reporting capabilities and Tripleseat’s powerful event management platform creates a solution that is both comprehensive and user-friendly for hotel teams. We look forward to seeing how this integration will empower hoteliers to drive growth and success.”

For hotel customers, this integration represents a significant opportunity to gain deeper visibility into their performance across various data points, from booking trends to revenue pacing. This will give them the ability to take quick, informed actions to meet business objectives. By combining the strengths of Tripleseat’s event management tools with the robust reporting capabilities of Amaze Insights, hotels will have more control over their event operations and be better positioned to succeed in an increasingly competitive market.

About Tripleseat Tripleseat is the leading hospitality management platform for restaurants, hotels, and unique venues that simplifies the booking process and streamlines communication for venue managers and customers. Founded in 2008, Tripleseat helps venues generate new leads, close more sales, and increase event revenue.

About Amaze Insights Amaze Insights provides advanced reporting tools that help hotels and management companies increase occupancy and revenue through dynamic, single-view reports. Amaze works with all major S&C platforms, offering users a streamlined way to analyze key performance metrics and make data-driven decisions.

For more information, visit tripleseat.com and amazeinsights.com.

Media Contact

Dana Yerid, Tripleseat, 1 978 614 0490, Dana@tripleseat.com, www.tripleseat.com

View original content to download multimedia:https://www.prweb.com/releases/tripleseat-announces-integration-with-amaze-insights-to-enhance-comprehensive-reporting-for-hotels-302264421.html

SOURCE Tripleseat

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John Burke Joins Realogic Solutions’ Executive Committee, Expanding Leadership Excellence

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CLEVELAND, Oct. 1, 2024 /PRNewswire/ — Realogic Solutions, a leader in innovative business solutions and strategic consulting, is excited to announce the appointment of John Burke to its Executive Committee, effective immediately. John, who joined Real Talent Group, a portfolio company of Realogic Solutions, as Managing Director in August 2024, brings over two decades of executive management and sales leadership experience to his new role.

In his expanded capacity as Executive Vice President, John will oversee Realogic Solutions’ Partnership Program, spearheading collaborations with leading software and technology companies. His extensive experience in global sales, strategic alliances, and technology innovation will be instrumental in cultivating partnerships that drive mutual growth and enhance the value of the company’s solutions for clients across various industries.

John’s career spans high-impact leadership positions at industry giants such as SAP, Oracle, and Deloitte, where he developed a reputation for driving growth, scaling organizations, and building high-performing teams. His deep expertise in sales leadership, management consulting, and strategic hiring will be pivotal as Realogic Solutions continues its mission to deliver innovative solutions that empower businesses to thrive in today’s competitive landscape.

“John has consistently demonstrated the ability to transform businesses by aligning cutting-edge technology with strategic goals,” said David Snyder, CEO of Realogic Solutions. “His leadership style, which is grounded in humility and collaboration, aligns perfectly with our values of excellence and client success. We are thrilled to have him join the Executive Committee and contribute to Realogic Solutions’ ongoing growth and innovation.”

At Real Talent Group, John has already made significant strides in reimagining workforce solutions to accelerate economic progress. His experience in executive roles at SAP, Oracle, and other leading organizations, combined with a data-driven go-to-market approach, will help Realogic Solutions further expand its reach and impact across key sectors, including healthcare, automotive, and financial services.

John’s background also includes extensive work in cloud solutions, mergers and acquisitions, and corporate strategy, making him a versatile leader with a comprehensive understanding of the challenges and opportunities facing businesses today. His addition to the Executive Committee signals Realogic Solutions’ commitment to expanding its leadership team with forward-thinking executives who bring both industry expertise and a track record of success.

John holds leadership positions on multiple boards, including Storyleaders, where he has helped foster transformative sales leadership across industries. While continuing as Managing Director for Real Talent Group, John is expanding his capacity in the role of Executive Vice President at Realogic Solutions, to focus on shaping the company’s strategic direction and strengthen partnerships as a member of the Executive Committee.

For more information about John Burke’s appointment and Realogic Solutions’ leadership team, please visit www.realogicsolutions.com .

About Realogic Solutions

Realogic Solutions is a leading business consulting and technology solutions provider, helping organizations accelerate their growth through innovative, data-driven strategies. With a focus on operational excellence, Realogic Solutions delivers value across industries, ensuring that clients achieve their business goals through cutting-edge solutions.

View original content to download multimedia:https://www.prnewswire.com/news-releases/john-burke-joins-realogic-solutions-executive-committee-expanding-leadership-excellence-302264302.html

SOURCE Realogic Solutions

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