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The unified communication and collaboration market is projected to grow by USD 95.4 million from 2024-2028, with AI driving market evolution and rising demand for video and voice conferencing – Technavio

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NEW YORK, Sept. 24, 2024 /PRNewswire/ — Report on how AI is driving market transformation – The Global Unified Communication and Collaboration Market size is estimated to grow by USD 95.4 million from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of over 18.51% during the forecast period. growing demand for video and voice conferencing is driving market growth, with a trend towards increasing adoption of byod concept However, data privacy and security concerns poses a challenge – Key market players include 8×8 Inc., AT and T Inc., Atos SE, Avaya LLC, BT Group Plc, Cisco Systems Inc., GoTo, Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Intrado Life and Safety Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., Nippon Telegraph and Telephone Corp., RingCentral Inc., SANGOMA TECHNOLOGIES CORP., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., Vonage Holdings Corp., Zoho Corp. Pvt. Ltd., and Zoom Video Communications Inc..

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Unified Communication And Collaboration Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 18.51%

Market growth 2024-2028

USD 95.4 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

15.15

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

APAC at 34%

Key countries

US, China, UK, Germany, and Japan

Key companies profiled

8×8 Inc., AT and T Inc., Atos SE, Avaya LLC, BT Group Plc, Cisco Systems Inc., GoTo, Hewlett Packard Enterprise Co., Huawei Technologies Co. Ltd., Intrado Life and Safety Inc., Microsoft Corp., Mitel Networks Corp., NEC Corp., Nippon Telegraph and Telephone Corp., RingCentral Inc., SANGOMA TECHNOLOGIES CORP., Telefonaktiebolaget LM Ericsson, Verizon Communications Inc., Vonage Holdings Corp., Zoho Corp. Pvt. Ltd., and Zoom Video Communications Inc.

Market Driver

The Bring Your Own Device (BYOD) trend in workplaces is gaining popularity, with approximately one-third of employers worldwide providing devices for their staff, while over half encourage employees to use their own devices. New Unified Communication and Collaboration (UCC) technologies enable professional interactions and workflows across various remote devices. As BYOD increases the diversity of devices used for communication and collaboration, UCC platforms’ ability to offer high-quality experiences on all devices is a significant factor in their growing popularity. UCC solutions adapt to the frame rate and resolution of devices, ensuring seamless experiences. The compatibility of UCC and BYOD, along with their shared goals of reducing costs and increasing flexibility, will fuel the market’s growth during the forecast period. 

Unified Communication and Collaboration (UCC) market trends reveal a shift towards cost-effective, cloud-based solutions for businesses. Voicemail and telephony services are being replaced by software-based communications, including virtual collaboration tools like video conferencing and instant messaging. Healthcare providers and contact centers are adopting UCC for improved business continuity and customer experience. IT budgets favor cloud services, with retailers leveraging centralized data services, RFID technology, and proximity technology for an omnichannel customer experience. PBX systems are being upgraded with cloud technology, lowering IT costs. VR and innovation in communication tools, such as device recognition and authentication mechanisms, enhance user experience. Sales and customer service tools are becoming essential, with video conferencing and instant messaging streamlining communication across telephone, computer, and social media. 

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Market Challenges

Cloud-based Unified Communication and Collaboration (UCC) solutions have gained popularity among businesses due to their cost-effectiveness and ease of accessibility. Government agencies, including federal, state, and local, have also adopted cloud solutions for improved information management with centralized data storage and high-speed networks. The benefits of cloud UCC include simplified software maintenance and upgrades, low upfront costs, effective security, high reliability, and integrative capabilities. However, concerns over data security and privacy issues persist, particularly for organizations dealing with sensitive or classified information. Despite these concerns, the market for cloud UCC is expected to grow due to its ability to enhance productivity, enable data sharing, and bridge functional gaps in existing systems and processes. Organizations will continue to evaluate the reliability and security of cloud solutions before making the transition.Unified Communication and Collaboration (UCC) market is growing rapidly, with video conferencing and instant messaging leading the way. Retailers, especially clothing and online stores, are embracing UCC to enhance sales and improve customer experience. Centralized Data Services, such as RFID and proximity technology, integrated with UCC, enable real-time access to customer information at checkout lines. However, challenges persist. Network performance is crucial for video conferencing and instant messaging. Lowering costs and ensuring security are key concerns. Retailers must choose between public and private cloud models for UCC. Devices and authentication mechanisms must be recognized for seamless user experience. UCC tools, including telephone and computer, should be omnichannel, integrating with the Internet, social media, and innovative communication tools. UCC technologies, including UCC, are transforming the retail sector, enabling businesses to offer personalized customer service and streamline operations. The future lies in the cloud model, with public resources and private models offering different benefits to various industries, including consumer electronics and digital content.

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Segment Overview 

This unified communication and collaboration market report extensively covers market segmentation by

Application 1.1 Enterprise collaboration1.2 Enterprise telephony1.3 Contact centerEnd-user 2.1 Enterprise2.2 GovernmentGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 Enterprise collaboration- Unified Communication and Collaboration (UCC) market is witnessing significant growth as Small and Medium Enterprises (SMEs) increasingly adopt enterprise and consumer technology solutions to support communication and collaboration among employees, suppliers, and clients. These solutions, which include e-mail, unified messaging, calendaring, instant messaging, mobile UC, and voicemail, are economical, simple to deploy, and powerful. Companies are integrating collaborative applications like e-mail and voicemail/unified messaging for tighter business process automation. Technavio anticipates the integration of specific collaborative applications, such as e-mail, calendaring, and social media, with business processes to continue. UCC services are categorized into four major components: conferencing services, contact center applications, e-mail messaging, and wireless collaboration applications. Conferencing services, including audio, video, and web conferencing services, account for the largest market share due to their cost-effectiveness as alternatives to front-to-front communication. The growth of the wireless collaboration application segment is driven by the increasing demand for enterprise mobility due to the Bring Your Own Device (BYOD) policy. E-mail messaging continues to witness steady growth due to its cost-effectiveness and security. The popularity of cloud-based Business Process Platforms (CEBPs) is encouraging businesses to consider UCC as a means to improve existing business processes.

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Research Analysis

The Unified Communication and Collaboration (UCC) market is experiencing significant growth due to the increasing demand for efficient technology solutions that enable seamless communication and collaboration between teams and organizations. Voicemail and telephony services are essential components of UCC, but the market goes beyond this with a collaboration stack that includes software-based communications, business continuity, and cost-effective cloud-based solutions. Healthcare providers and healthcare contact centers are embracing UCC technology to improve patient care and streamline operations. IT budgets are shifting towards cloud services, such as Centralized Data Services, to reduce IT costs. The retail sector is also adopting UCC solutions, integrating RFID technology and proximity technology into checkout lines and using customer service tools with device recognition for personalized interactions. Virtual Reality (VR) is an emerging trend in UCC, offering immersive collaboration experiences. PBX systems are being replaced with more flexible and scalable UCC solutions.

Market Research Overview

The Unified Communication and Collaboration (UCC) market encompasses a range of technologies that enable seamless, real-time communication and collaboration between individuals and teams. These technologies include voicemail, telephony services, and software-based communications like instant messaging, virtual collaboration tools, and video conferencing. With the increasing focus on cost-effective solutions, cloud-based services have gained popularity among businesses, particularly in sectors like healthcare and retail. Healthcare providers are adopting UCC solutions for patient care and contact centers, while retailers leverage these technologies for sales and customer service. The collaboration stack includes centralized data services, RFID technology, and proximity technology, enhancing the checkout line experience and enabling omnichannel communication. UCC technologies lower IT costs by integrating telephone, computer, and social media into a unified system. Innovative communication tools like VR and device recognition add to the user experience, while network performance and business continuity ensure reliability. UCC solutions provide a cost-effective alternative to traditional PBX systems, making them a valuable investment for businesses of all sizes and industries.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

ApplicationEnterprise CollaborationEnterprise TelephonyContact CenterEnd-userEnterpriseGovernmentGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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CES 2025: MIFA Yukon– Outdoor Bluetooth speaker with Low-Latency intercoms

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NEWARK, Del., Jan. 9, 2025 /PRNewswire/ — MIFA is a leading innovator in the audio industry field and the latest model Yukon will showcase at CES 2025.It is not only just a speaker with exceptional acoustics; but also boasts unique intercom functionality, making it especially suitable for team communication.

Innovative Walkie Talkie, Efficient Communication without SIM card The low-latency doesn’t rely on cellular networks when you are outdoors. Whether you’re in remote mountain or signal blind spots, ensure stable, low-latency instant communication with your teammates. Its mesh networking technology enables up to 6 devices to connect to each other keeping your team closely connected and communicating at all times, whether it’s a team hike, bike trip, or outdoor camping adventure, offering you the best safety coverage.

Excellent sound quality, immersive enjoyment equipped with large NdFeB magnet composite membrane speakers, combined with Actions DSP algorithm and MIFA Golden Ear Acoustic Team tuning , The Bass Loudness dynamic tracking technology ensures rich bass even at low volumes. Bluetooth V5.3 wireless connection allows for faster and more stable sound transmission, delivering high-quality music playback experience. In addition, the speaker is designed for outdoor use, maintaining clear and delicate sound even in harsh weather conditions. Whether it’s music playback or voice calls, you can enjoy an immersive experience.

Free to Go with Its Lightweight The Yukon is the perfect companion for any outdoor excursion with its light weight. The lightweight design makes outdoor activities easier and more convenient. Whether you hang it on your backpack or put it in your carry-on bag, it won’t weigh you down. This portable and lightweight device offers dual benefits of music and communication, making every trip more enjoyable and freeing.

Sturdy and durable with IP67 dustproof and waterproof rating Yukon adopts patented silicone membrane sealing technology, achieving an IP67 dust and water-proof rating, which enables it to work perfectly in harsh environments like sandstorms and rain. Moreover, it has passed rigorous tests including 48-hour salt spray test, making it resistant to impact, shock, and immersion. Even when exposed to extreme temperatures ranging from -15℃ to 45℃, its performance remains stable, fearlessly supporting you in various outdoor adventures.

Practical lighting illuminates outdoor life Yukon is equipped with high-brightness RGB LED lights, with a maximum brightness of 80Lm, making it suitable for night camping or hiking. The patented light guide technology ensures that the light is evenly distributed, while the yellow ambient circle light is both practical and beautiful, adding a warm touch to outdoor activities at night.

Voice Interaction, Smart and Intelligent Yukon not only supports Bluetooth connection for music and phone calls, but also features a powerful one-click wake-up function for voice assistants. With just a gentle touch, Siri and other intelligent assistants can be activated for easy natural language interaction. It makes playing music, checking information, and navigating a breeze, adding intelligence and ease to your outdoor lifestyle.

Long-lasting battery life: Enjoy uninterrupted fun! With a powerful built-in lithium battery, our device supports continuous usage for up to 10 hours, making it the perfect companion for all-day outdoor activities. Plus, the universal Type-C charging interface allows for convenient charging anytime, ensuring an unforgettable adventure that lasts as long as you do.

Aesthetic and Practical Various Accessories MIFA has designed a series of practical and diverse accessories. The magnetic detachable back clip allows the speaker to be easily secured on backpacks, tents, or other equipment, ensuring that music and intercom functions are always within reach. Equipped with a bicycle mounting adapter, it can be firmly installed on various types of frames, allowing you to enjoy music during your cycling adventures. Additionally, neck and hand straps are provided, suitable for hiking and sports, making it easy to carry and use at any time.

Breakthrough Boundaries, Continuously Innovate. Innovation is the DNA of MIFA. Three years ago, we launched the first-ever camping lantern and speaker combination product, the WildCamping lantern speaker, revolutionizing the outdoor speaker market. Today, we break boundaries yet again with the release of the MIFA Yukon multi-link walkie-talkie Bluetooth speaker, perfectly blending innovation and practicality to offer even more exciting exploration experiences for outdoor enthusiasts. Whether navigating through mountainous terrain or casually hiking outside of the city, MIFA is committed to making outdoor life more thrilling. We applaud every outdoor adventurer from the bottom of our hearts!

Contact Information
Jenny Yin
Marketing Director
Cell/WhatsApp: +86-13590212903
Email: jenny.yin@mifalife.net 

Contact Information
Chanel Yao
International Sales Manager
WhatsApp: +86-15820422237
Email: mifa-sales10@mifalife.net 

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SOURCE MIFA

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Analytic Partners Strengthens Market Position and Enhances Customer Solutions with Analyx Acquisition

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MIAMI, Jan. 10, 2025 /PRNewswire/ — Analytic Partners, a global leader in Commercial Analytics, announced today that it has closed on the acquisition of Analyx®, a marketing analytics software and services company. With multi-national offices in Germany and Poland, Analyx has an impressive customer base of significant European companies with a focus on Germany and Switzerland. This strategic acquisition extends Analytic Partners’ penetration in Europe, and adds significant analytics and software development talent.

The acquisition of Analyx expands Analytic Partners’ ability to deliver Commercial Intelligence to major brands in Germany and throughout Europe. Analyx’s impressive customer roster has enabled the analysis of $5 billion in marketing spend over the last 12 months, with approximately 2,500 scenarios executed by customers over the last several years. The Analyx acquisition builds upon the momentum of its 2024 acquisition of Magic Numbers, a leading analytics firm in the UK, further deepening Analytic Partners’ presence in Europe.

“Analytic Partners is at the forefront of elevating marketing mix modeling by pioneering innovations that deliver a full commercial perspective. Our Commercial Decisioning Platform, GPS-Enterprise, offers decision-making tools to the world’s leading brands,” stated Nancy Smith, President and CEO of Analytic Partners. “The values and mission of the Analyx team, under the leadership of Claudio Righetti & Sascha Stürze, align perfectly with ours. Acquiring Analyx enhances our Commercial Analytics solution, extending it to more global enterprises and creating meaningful synergies that will benefit our European and global customers.”

“Joining Analytic Partners today is climbing the next S-Curve for Analyx! It enables us to further our mission to create value through advanced data science and self-service software for enterprise brands – at a truly global scale,” explained Founder and CPO, Sascha Stürze.

CEO, Claudio Righetti, added, “Joining forces with Analytic Partners aligns to the foundational vision of Analyx: Building and delivering world-class decision-support tools to enterprise customers worldwide. By joining Analytic Partners we can offer our customers a true global presence and expand the range of services offered.”

About Analytic Partners  

Recognized as a leader in both the 2024 Gartner Magic Quadrant for Marketing Mix Modeling Solutions and The Forrester Wave™: Marketing Measurement and Optimization, Q3 2023 report, Analytic Partners provides marketing measurement and Commercial Analytics to Fortune 500 brands around the globe. We provide adaptive solutions for deeper business understanding and right-time planning and optimization – for marketing and beyond. We turn data into expertise so our customers can create powerful connections with their customers and achieve commercial success. For more information, visit analyticpartners.com.

About Analyx  

Analyx® is a European leader in Marketing ROI decision support with offices in Poland, and Germany. It has served 10 of 40 DAX companies and other European multi-nationals in recent years with its advanced data science solution for marketing budget optimization at scale. It combines an experienced data analytics team with industry-experienced consultants providing independent and impartial marketing recommendations to the CMO office. If you’d like to learn more about Analyx®, please visit: analyx.com.

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SOURCE Analytic Partners

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Tianma Introducing Wide Range of Automotive Display Technologies at CES 2025

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Tianma, a leading global manufacturer of flat panel displays, is featuring an expanded portfolio of display technologies for the automotive market at CES, West Hall Meeting Rooms – W323, Las Vegas, Nevada, January 7-10. Highlighted OLED and Micro-LED products include: Dual-Screen Multi-Curved Color-Matched OLED Display; 3D Instrument Cluster; 12.3″ LTPS Mini-LED InvisiVue™ Display; Integrated Reflective Imaging System (IRIS) Panoramic Head-Up Display; and a new Light Field 3D-HUD.

CHINO, Calif., Jan. 9, 2025 /PRNewswire-PRWeb/ — Tianma, a leading global manufacturer of flat panel displays, is featuring an expanded portfolio of display technologies for the automotive market at CES, West Hall Meeting Rooms – W323, Las Vegas, Nevada, January 7-10.

Highlighted OLED and Micro-LED automotive products at CES 2025 include: Dual-Screen Multi-Curved Color-Matched OLED Display; 3D Instrument Cluster; 12.3″ LTPS Mini-LED InvisiVue™ Display; Integrated Reflective Imaging System (IRIS) Panoramic Head-Up Display; and a new Light Field 3D-HUD.

Highlighted OLED and Micro-LED products include: Dual-Screen Multi-Curved Color-Matched OLED Display; 3D Instrument Cluster; 12.3″ LTPS Mini-LED InvisiVue™ Display; Integrated Reflective Imaging System (IRIS) Panoramic Head-Up Display; and a new Light Field 3D-HUD.

Dual-Screen Multi-Curved Color-Matched OLED Display

Tianma’s Dual-Screen Multi-Curved Color-Matched OLED Display, developed in conjunction with Corning, offers unparalleled visual clarity in automotive applications. This innovative true-black display features a unique multi-curvature design, with a left curvature radius of R800mm for optimal driver focus, a middle curvature radius of R1140mm, and a right curvature radius of R2160mm to accommodate the passenger.

The system seamlessly bonds two color-matched 13″ OLED displays to the multi-curve cover glass made possible with Corning® ColdForm™ Technology. The result is a single, continuous screen providing an enhanced visual experience.

Equipped with advanced Stacked Layered OLED Device (SLOD) technology, this display is not only thinner and lighter but also boasts an extended lifespan, making it the perfect choice for modern vehicle interior design.

12.3″ 3D Instrument Cluster

The 12.3″ 3D Instrument Cluster is the industry’s first automotive instrument display screen that employs liquid crystal prism technology to achieve 2D/3D switchable functionality. It is also the first automotive display screen to achieve 500 pixels per inch (PPI). This instrument cluster offers real-time adjustable 3D depth, along with lossless switching between 2D and 3D modes. Additionally, the module adopts Tianma’s own light field rendering technology, providing drivers with a stable, continuous and comfortable 3D visual experience.

12.3″ LTPS High Transmissivity InvisiVue™ Mini-LED

This display features a highly transmissive decorative layer that looks like brushed metal or wood grain in the non-operating state, while the active area of the display is invisible to the user. When the display is turned on, only the image content emerges through the 80% transmissive decorative layer. The combination of a Mini-LED backlight and the high-transmissivity decorative layer yields a high-quality image for improved visual perception and user experience.

Integrated Reflective Imaging System (IRIS) Panoramic-HUD

The IRIS PHUD, independently developed by Tianma with its sophisticated optical path design, precisely projects images to the bottom edge of the vehicle’s windshield. It can adopt a triple-screen or large-size bar-shaped display layout, comprehensively covering the visual range of the driver, the center console area, and the front passenger.

Light Field 3D Head-Up Display (HUD)

The 4.1″ Light Field 3D-HUD is the industry’s first 3D-HUD display product utilizing light field rendering technology. It combines an advanced 3D picture generation unit (PGU) with an augmented reality (AR) HUD platform to provide users with realistic 3D scenes and natural depth perception effects. Compared to traditional 2D images, the 3D-HUD offers a more intuitive and immersive AR experience.

Tianma is hosting visitors at their booth in West Hall Meeting Rooms – W323. More information is also available in the Tianma press kit, accessible online at usa.tianma.com/press

About Tianma America, Inc.

Tianma America (TMA) is the leading provider of small- to medium-size display solutions to the Americas market utilizing advanced technologies and manufacturing resources of the Tianma Group Companies, which includes R&D and manufacturing locations in Chengdu, Wuhan, Xiamen, Wuhu, Shenzhen and Shanghai China. Tianma America technologies can be found in automotive cockpit and rear seat entertainment devices, smartphones, tablet PCs, industrial and medical instrumentation, wearables, home automation, household appliances, and office equipment. Additional applications include test and measurement systems, instrumentation equipment, point-of-sale and ATM systems, gaming systems, global positioning systems, radio-frequency identification devices and barcode scanners.

Tianma America’s technology portfolio comprises: Micro-LED; a-Si, LTPS and Oxide-TFT LCD; rigid, flexible and transparent AM-OLED; 3D, PCAP and In-cell/On-cell integrated touch. With a network of best-in-class distributors and value-added partners, Tianma America provides complete display module solutions for a broad base of customers and applications. For more information, visit us at usa.tianma.com or connect with us on LinkedIn.

The content in this press release, including, but not limited to, product prices and specifications, is based on the information as of the date indicated on the document, but may be subject to change without prior notice.

Media Contact

Dale Maunu, Tianma America, Inc., 1 408-816-7003, dale.maunu@tianma.com, usa.tianma.com

Bill Maurer, Macrovision, 1 215-348-1010, bill@macrovis.com, www.macrovis.com

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SOURCE Tianma America, Inc.

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