Technology

Sobot Reflects on its Partnership with Lilith Games on Lilith’s 11th Anniversary

Published

6 hours ago

September 23, 2024

An innovative customer contact solution: enhancing interactions with customers

SINGAPORE, Sept. 23, 2024 /PRNewswire/ — As Lilith Games celebrates its 11th anniversary, Sobot, the customer contact center solution provider of Lilith Games, is taking this reflects on the fruitful partnership and shared successes that have marked the partnership since its inception in March 2024. This collaboration has notably enhanced Lilith Games’ capabilities in customer engagement, specifically in improving interactions with their player base.

Sobot Practices its Customer Service Philosophy with Lilith Games

Founded in 2013, Lilith Games has established itself as a leader in the gaming industry, known for developing engaging and innovative games such as AFK Arena and Call of Dragons. These games have achieved global popularity, bolstering Lilith’s presence on the international stage and earning it a spot on the “Global Unicom Index 2024” by the Hurun Report.

As a gaming company, Lilith’s requirement for frequent and high-quality player interactions with players, aligns seamlessly with Sobot’s core customer service philosophy— to enhance customer interaction continually. Specialized in customer contact solutions, Sobot attaches great importance to customer service. “We apply ourselves to the comprehensive solutions of customer contact, in which customer interaction plays a vital role throughout the full cycle.” said Bruce Duan, the Solution Manager of Sobot.

During the length of the partnership, Sobot has helped Lilith Games integrate both traditional and emerging channels to facilitate interactions with customers, hereby enriching customer service and proactive marketing efforts, which in turn have significantly uplifted customer experience and bolstered Lilith’s brand influence. This integration was instrumental in the success of Lilith’s new game, AFK Journey, which topped the iOS free download charts in multiple regions on its launch day and ranked within the top 10 in 61 countries.

Sobot Proposes 3 Key Features of Customer Interaction

Although customer interaction is a common topic for enterprises, it’s by no means a simple thing as casual chatting. It’s complicated and involves various aspects. Having explored in customer contact area for several years, Sobot proposed 3 features of customer interaction.

Convenient Interaction: Sobot provides an omnichannel approach that ensures customers can seamlessly connect with the enterprise across all platforms. This strategy extends to social media and instant messaging platforms like Facebook Messenger, Line, and WhatsApp, enhancing the effectiveness, reliability, and safety of communications. As an authorized Business Solution Provider for WhatsApp, certified by Meta, Sobot has empowered Lilith to secure a verified WhatsApp Business Account, ensuring their messaging campaigns are both efficient and compliant.

Sustained Interaction: Sobot supports Lilith in maintaining continuous engagement with players through various phases of the game lifecycle, from pre-registration and public beta to full-scale game operations. For instance, it sends notifications of registration, in-game activities, recharge discount and callback to players, helping in nurturing a robust player base and driving game registrations at a lower cost.

Two-way Interaction: A pivotal feature of Sobot’s solution is facilitating two-way interactions. This capability allows customers to initiate contact with Lilith while also enabling Lilith to engage proactively with potential and existing players through diverse channels, thereby enhancing both service and marketing outcomes.

Customer Interaction is the Heartbeat of Effective Customer Contact

The partnership between Sobot and Lilith Games clearly manifests the core value of interactions in customer contact. Through omnichannel integration and personalized service and marketing, Lilith has not only improved customer satisfaction, but also enhanced its brand loyalty by developing convenient, sustained and two-way interactions with its customers.

“We always regard customer interaction as the heartbeat of effective customer contact.” said Duan. “We’re also looking forward to helping more businesses like Lilith Games to strengthen interactions with customers for more proactive marketing.”

For more information, please visit https://www.sobot.io/

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SOURCE Sobot

Technology

Mullen & Mullen Law Firm Launches the Mullen & Mullen Music Project

Published

54 mins ago

September 23, 2024

Supporting Local Independent Music Venues and Artists

DALLAS, Sept. 23, 2024 /PRNewswire/ — Dallas based Mullen & Mullen Law Firm proudly announces the launch of the Mullen & Mullen Music Project, a dynamic initiative created in partnership with Spune Productions. The collaboration is designed to celebrate and rejuvenate the North Texas music scene by offering a platform for both emerging and established artists. The initiative kicked off with a Concert Series at local independent music venues.

Supporting Local Talent and Venues
Running from August to April, the Mullen & Mullen Music Project will feature 12 concerts at some of North Texas’s most cherished venues. The series kicked off on August 6th with a performance by Ben Nichols of Lucero at Club Dada. The Quaker City Night Hawks made their triumphant return at Tulips FTW on August 30th after a touring hiatus. The Quaker City Night Hawks concert was filmed on professional grade video cameras installed at the venue by the Music Project and live-edited by the firm’s videographer Sean Pollaro – himself a musician. The new cameras at Tulips FTW will serve as a wonderful content creation tool for local artists.

Enhancing the Music Experience
The Music Project has allowed participating venues to expedite substantial upgrades already underway. Ferris Wheelers Live has enhanced its suites and stage while embarking on an ambitious Ferris Wheel lighting project. Club Dada has upgraded its outdoor patio stage, and Tulips FTW installed the beforementioned state-of-the-art video and streaming system, enabling artists to record music and stream live performances. Each venue will also feature new murals designed and created by local artists.

A Community-Centered Initiative
Shane Mullen, Managing Attorney at Mullen & Mullen Law Firm, shared the firm’s vision: “The trust and loyalty of the North Texas community have been the foundation of our success. This project is our way of giving back by enriching the local cultural landscape and supporting the artists and venues that make our region unique.”

Corey Pond, General Manager of Spune Productions, added: “This initiative addresses the challenges faced by the indie music scene, providing more opportunities for local artists and supporting our cherished venues. It underscores the power of community, collaboration, and the enduring spirit of local music.”

Join Us in Celebrating Local Music
Over the coming months, experience the vibrant revival of North Texas’s music scene with us. Together, let’s strengthen our community while supporting local artists and independent venues. This is our backyard – let’s make it rock!

For more information, visit: https://www.mullenandmullen.com/music/

About Mullen & Mullen Law Firm:
Mullen & Mullen Law Firm has been privileged to represent injured North Texans for over 41 years. The firm is consistently recognized by TopVerdict for obtaining some of the largest personal injury settlements in the entire state of Texas. In the last 4 years, Mullen & Mullen made the “Top 50” list 44 times and the “Top 100” list 70 times. The firm offers the services of two investigators and an award-winning videographer. Website: https://www.mullenandmullen.com

About Spune Productions:
Spune Productions is an independent leader in curating and delivering distinctive music events across Texas. Committed to enhancing communities, Spune specializes in creating impactful experiences that resonate with audiences and reflect clients’ brands. From intimate gatherings to large-scale spectacles, Spune Productions tailors each event to amplify stories through the transformative power of music. Website: https://spune.com/

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SOURCE Mullen & Mullen Law Firm

Technology

Corteva to Participate in BMO Ag-Apalooza

Published

54 mins ago

September 23, 2024

INDIANAPOLIS, Sept. 23, 2024 /PRNewswire/ — Corteva, Inc. (NYSE: CTVA) announces that Chief Executive Officer, Chuck Magro, will speak at the 2024 BMO Ag-Apalooza event at 12:00 p.m. Eastern Time on Tuesday, September 24, 2024.

Remarks will be webcast live. The webcast can be accessed through the Corteva Investor Relations website. A replay of the presentation will be available 24 hours after the presentation ends and will be accessible until October 24, 2024.

About Corteva
Corteva, Inc. (NYSE: CTVA) is a global pure-play agriculture company that combines industry-leading innovation, high-touch customer engagement and operational execution to profitably deliver solutions for the world’s most pressing agriculture challenges. Corteva generates advantaged market preference through its unique distribution strategy, together with its balanced and globally diverse mix of seed, crop protection, and digital products and services. With some of the most recognized brands in agriculture and a technology pipeline well positioned to drive growth, the Company is committed to maximizing productivity for farmers, while working with stakeholders throughout the food system as it fulfills its promise to enrich the lives of those who produce and those who consume, ensuring progress for generations to come. More information can be found at www.corteva.com.

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SOURCE Corteva, Inc.

Technology

SEEDING JUSTICE MAKES COMMITMENT TO ENVIRONMENTAL JUSTICE AND ECONOMIC DEVELOPMENT FOR OREGON AND PACIFIC NORTHWEST COMMUNITIES IMPACTED BY MULTIPLE CLIMATE BURDENS ON A GLOBAL STAGE AT THE CLINTON GLOBAL INITIATIVE TODAY

Published

54 mins ago

September 23, 2024

PORTLAND, Ore., Sept. 23, 2024 /PRNewswire/ — Seeding Justice’s Executive Director, Se-ah-dom Edmo, joins global leaders in expanding the nonprofit organization’s commitment to an inclusive green economy focusing on clean energy initiatives created by and for impacted communities.

Click here to watch Seeding Justice’s commitment video and learn more.

What:

Clinton Global Initiative

Who:

Se-ah-dom Edmo, Executive Director, Seeding Justice

When:

September 23, 2024

Where:

New York City, New York

Seeding Justice is a nonprofit organization founded in 1976 and is the region’s largest funder of grassroots organizing and community-led grantmaking.

We focus our work on frontline communities and use community guidance and leadership to help fund the most critical causes, including a new fund to support a community-centered, clean energy future.

Since 2020, our Community Fund program has granted nearly $34 million to communities across the state through Funds like the Reproductive Health Equity Fund and the Child Care Capacity Building Fund. Seeding Justice is also the founding funder of Oregon Worker Relief, the largest program of its kind in the state, and has supported the dispersal of more than $180 million through the Fund, which helps immigrant Oregonians make ends meet.

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SOURCE Seeding Justice