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Enghouse Releases Third Quarter Results

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MARKHAM, ON, Sept. 5, 2024 /CNW/ – Enghouse Systems Limited (TSX: ENGH) announces third quarter (unaudited) financial results for the period ended July 31, 2024. All figures are denominated in Canadian dollars unless otherwise indicated.

Third Quarter Financial Highlights:

Revenue increased 17.6% to $130.5 million from $111.0 million in Q3 2023 and 13.9% for the nine-month period to $376.8 million from $330.9 million last year;Recurring revenue, which includes SaaS and maintenance services, grew 22.8% to $88.8 million compared to $72.3 million in Q3 2023, and represents 68.1% of total revenue. For the nine-month period, recurring revenue increased to $258.4 million from $210.4 million in the prior period, an increase of 22.8%, as we continue to prioritize this revenue stream;Results from operating activities increased to $34.3 million compared to $30.9 million in Q3 2023 and increased for the nine-month period to $100.4 million, from $86.4 million in the prior period;Net income was $20.6 million compared to $17.6 million in Q3 2023 and $58.7 million year to date compared to $47.1 million last year, as we grow our business with a focus on profitability;Adjusted EBITDA increased to $37.7 million compared to $33.4 million, growing by 12.9%, while achieving a 28.9% margin. Year to date Adjusted EBITDA was $108.2 million compared to $95.9 million in the prior year, an increase of 12.8%;Cash flow from operating activities, excluding changes in working capital, was $37.4 million compared to $35.5 million in the prior quarter and $111.5 million year to date compared to $97.0 million in the comparable period. Cash, cash equivalents and short-term investments reached near record highs at $258.7 million as at July 31, 2024.

Our third quarter operating performance continued its upward trend with revenue, profitability and operating cash flow, all exhibiting positive growth. Our commitment to operational efficiency, alongside our capability in executing and integrating acquisitions continues to deliver positive results. This quarter we completed the acquisition of SeaChange, expanding our IPTV market presence, a growing sector for Enghouse. We have effectively integrated SeaChange into our Asset Management Group, achieving profitability in its first quarter, post-acquisition, although not yet at our standard levels.

Our strategic direction remains steadfast as we continue to expand our business profitably. Offering both SaaS and on-premise solutions positions us uniquely in the marketplace. Operational enhancements across our existing businesses and recent acquisitions are driving positive outcomes, enabling us to maintain robust cash reserves while simultaneously increasing annual dividends, repurchasing shares and pursuing acquisitions. 

Quarterly dividends:          

Today, the Board of Directors approved the Company’s eligible quarterly dividend of $0.26 per common share, payable on November 29, 2024 to shareholders of record at the close of business on November 15, 2024.

Enghouse Systems Limited

Financial Highlights
(unaudited, in thousands of Canadian dollars)

 

For the period ended July 31

Three months

Nine months

2024

2023

Var ($)

Var (%)

2024

2023

Var ($)

Var (%)

Revenue

$

130,501

$

110,997

19,504

17.6

$

376,803

$

330,893

45,910

13.9

Direct costs

45,836

35,872

9,964

27.8

130,619

108,786

21,833

20.1

Revenue, net of direct costs

$

84,665

$

75,125

9,540

12.7

$

246,184

$

222,107

24,077

10.8

As a % of revenue

64.9 %

67.7 %

65.3 %

67.1 %

Operating expenses

49,120

43,901

5,219

11.9

144,331

133,323

11,008

8.3

Special charges

1,243

331

912

275.5

1,440

2,360

(920)

(39.0)

Results from operating activities

$

34,302

$

30,893

3,409

11.0

$

100,413

$

86,424

13,989

16.2

As a % of revenue

26.3 %

27.8 %

26.6 %

26.1 %

Amortization of acquired software and      
customer relationships

(9,663)

(9,730)

67

0.7

(31,183)

(28,400)

(2,783)

(9.8)

Foreign exchange (losses) gains

(1,747)

356

(2,103)

(590.7)

(3,550)

(1,487)

(2,063)

(138.7)

Interest expense – lease obligations

(132)

(172)

40

23.3

(430)

(531)

101

19.0

Finance income

2,333

1,701

632

37.2

7,296

3,683

3,613

98.1

Finance expenses

(29)

(5)

(24)

(480.0)

(41)

(136)

95

69.9

Other income (expenses)

407

(1,312)

1,719

131.0

513

(1,967)

2,480

126.1

Income before income taxes

$

25,471

$

21,731

3,740

17.2

$

73,018

$

57,586

15,432

26.8

Provision for income taxes

4,891

4,164

727

17.5

14,331

10,460

3,871

37.0

Net Income for the period

$

20,580

$

17,567

3,013

17.2

$

58,687

$

47,126

11,561

24.5

Basic earnings per share

0.37

0.32

0.05

15.6

1.06

0.85

0.21

24.7

Diluted earnings per share

0.37

0.32

0.05

15.6

1.06

0.85

0.21

24.7

Operating cash flows

40,333

39,020

1,313

3.4

100,488

86,980

13,508

15.5

Operating cash flows excluding changes
   in working capital

37,363

35,481

1,882

5.3

111,533

96,988

14,545

15.0

Adjusted EBITDA

Results from operating activities

34,302

30,893

3,409

11.0

100,413

86,424

13,989

16.2

Depreciation

647

585

62

(10.6)

1,692

1,824

(132)

7.2

Depreciation of right-of-use assets

1,530

1,606

(76)

4.7

4,606

5,273

(667)

12.6

Special charges

1,243

331

912

(275.5)

1,440

2,360

(920)

39.0

Adjusted EBITDA

$

37,722

$

33,415

4,307

12.9

$

108,151

$

95,881

12,270

12.8

Adjusted EBITDA margin

28.9 %

30.1 %

28.7 %

29.0 %

Adjusted EBITDA per diluted share

$

0.68

$

0.60

0.08

13.3

$

1.95

$

1.73

0.22

12.7

 

Condensed Consolidated Interim Statements of Financial Position

 (in thousands of Canadian dollars)

(unaudited)

   As at July 31,
2024

As at October 31,
2023

ASSETS

Current assets:

   Cash and cash equivalents

$

257,713

$

239,532

   Short-term investments

980

827

   Accounts receivable

108,543

93,383

   Prepaid expenses and other assets

16,445

15,515

   Income taxes recoverable

–

114

383,681

349,371

Non-current assets:

   Property and equipment

4,305

3,273

   Right-of-use assets

13,963

12,242

   Intangible assets

106,878

109,659

   Goodwill

307,291

280,241

   Deferred income tax assets

24,719

28,884

457,156

434,299

$

840,837

$

783,670

LIABILITIES AND SHAREHOLDERS’ EQUITY 

Current liabilities:

   Accounts payable and accrued liabilities

$

71,652

$

67,769

   Income tax payable

2,645

–

   Dividends payable

14,397

12,156

   Provisions

1,974

2,238

   Deferred revenue

131,405

109,019

   Lease obligations

5,330

6,322

227,403

197,504

Non-current liabilities:

   Income taxes payable

–

1,333

   Deferred income tax liabilities

11,135

13,340

   Deferred revenue

7,630

8,170

   Net employee defined-benefit obligation

1,960

1,912

   Lease obligations

8,042

6,080

28,767

30,835

256,170

228,339

 

Shareholders’ equity:

   Share capital

114,812

107,701

   Contributed surplus

10,268

10,404

   Retained earnings

441,391

426,397

   Accumulated other comprehensive income

18,196

10,829

584,667

555,331

$

840,837

$

783,670

 

Condensed Consolidated Interim Statements of Operations and Comprehensive Income

 (in thousands of Canadian dollars, except per share amounts)

(unaudited)                                            

Three months

Nine months

Periods ended July 31

2024

2023

2024

2023

Revenue

     Software licenses

 

$  19,579

$  19,836

 

$  57,046

$  62,587

     SaaS and maintenance services

88,812

72,302

258,383

210,439

     Professional services

18,231

15,904

51,577

50,790

     Hardware

3,879

2,955

9,797

7,077

130,501

110,997

376,803

330,893

Direct costs

     Software licenses

1,689

720

3,104

2,288

     Services

41,696

33,476

122,178

102,694

     Hardware

2,451

1,676

5,337

3,804

45,836

35,872

130,619

108,786

Revenue, net of direct costs

84,665

75,125

246,184

222,107

Operating expenses

     Selling, general and administrative

23,980

22,454

71,661

67,187

     Research and development

22,963

19,256

66,372

59,039

     Depreciation

647

585

1,692

1,824

     Depreciation of right-of-use assets

1,530

1,606

4,606

5,273

     Special charges

1,243

331

1,440

2,360

50,363

44,232

145,771

135,683

Results from operating activities

34,302

30,893

100,413

86,424

Amortization of acquired software and customer relationships   

(9,663)

(9,730)

(31,183)

(28,400)

Foreign exchange (losses) gains

(1,747)

356

(3,550)

(1,487)

Interest expense – lease obligations

(132)

(172)

(430)

(531)

Finance income

2,333

1,701

7,296

3,683

Finance expenses

(29)

(5)

(41)

(136)

Other income (expenses)

407

(1,312)

513

(1,967)

Income before income taxes

25,471

21,731

73,018

57,586

Provision for income taxes

4,891

4,164

14,331

10,460

Net income for the period

20,580

17,567

58,687

47,126

 

Item that may be subsequently reclassified to income:

Cumulative translation adjustment

5,929

(13,632)

7,367

7,406

Other comprehensive income (loss)

5,929

(13,632)

7,367

7,406

Comprehensive income

$  26,509

$    3,935

$  66,054

$  54,532

Earnings per share

Basic

$      0.37

$      0.32

$      1.06

$      0.85

Diluted

$      0.37

$      0.32

$      1.06

$      0.85

 

Condensed Consolidated Interim Statements of Cash Flows

 (in thousands of Canadian dollars)

(unaudited)

 

Three months

 

Nine months

Periods ended July 31

2024

2023

2024

2023

 

OPERATING ACTIVITIES

Net income for the period

$    20,580

$    17,567

$    58,687

$    47,126


Adjustments for non-cash items

   Depreciation

647

585

1,692

1,824

   Depreciation of right-of-use assets

1,530

1,606

4,606

5,273

   Interest expense – lease obligations

132

172

430

531

   Amortization of acquired software and customer relationships

9,663

9,730

31,183

28,400

   Stock-based compensation expense

298

340

1,076

1,271

   Provision for income taxes

4,891

4,164

14,331

10,460

   Finance expenses and other (income) expenses

(378)

1,317

(472)

2,103

37,363

35,481

111,533

96,988

Changes in non-cash operating working capital

6,243

4,367

(246)

380

Income taxes paid

(3,273)

(828)

(10,799)

(10,388)

Net cash provided by operating activities

40,333

39,020

100,488

86,980

INVESTING ACTIVITIES

Net purchase of property and equipment

(683)

(436)

(1,461)

(607)

Acquisitions, net of cash acquired*

(30,854)

(2,361)

(43,448)

(27,978)

Purchase consideration for prior-year acquisition

–

(1,245)

171

(1,012)

Purchase of short-term investments

–

–

–

(69)

Net cash used in investing activities

(31,537)

(4,042)

(44,738)

(29,666)

FINANCING ACTIVITIES

Issuance of share capital

1,412

–

6,095

604

Normal course issuer bid share repurchases

(1,759)

–

(2,906)

Repayment of lease obligations

(2,347)

(1,474)

(5,747)

(5,754)

Dividends paid

(14,398)

(12,160)

(38,742)

(32,606)

Net cash used in financing activities

(17,092)

(13,634)

(41,300)

(37,756)

 

Impact of foreign exchange on cash and cash equivalents

3,091

(4,711)

3,731

 

4,122

(Decrease) increase in cash and cash equivalents

(5,205)

16,633

18,181

23,680

Cash and cash equivalents – beginning of period

262,918

232,151

239,532

225,104

Cash and cash equivalents – end of period

$  257,713

$  248,784

$  257,713

$  248,784

* Acquisitions are net of cash acquired of $245 and $742 for the three and nine months ended July 31, 2024, and nil and $2,088 for the three and nine months ended July 31, 2023, respectively. 

Enghouse Systems Limited
Segment Reporting Information
(in thousands of Canadian dollars)

Three months ended July 31

2024

2023

IMG

AMG

Total

IMG

AMG

Total

Revenue

$

77,522

$

52,979

$

130,501

$

64,302

$

46,695

$

110,997

Direct costs

(27,981)

(17,855)

(45,836)

(18,884)

(16,988)

(35,872)

Revenue, net of direct costs

49,541

35,124

84,665

45,418

29,707

75,125

Operating expenses excluding special charges

(21,257)

(14,190)

(35,447)

(20,401)

(10,803)

(31,204)

Depreciation

(389)

(258)

(647)

(403)

(182)

(585)

Depreciation of right-of-use assets

(997)

(533)

(1,530)

(1,239)

(367)

(1,606)

Segment profit

$

26,898

$

20,143

$

47,041

$

23,375

$

18,355

$

41,730

Special charges

(1,243)

(331)

Corporate and shared service expenses

(11,496)

(10,506)

Results from operating activities

$

34,302

$

30,893

Nine months ended July 31

2024

2023

IMG

AMG

Total

IMG

AMG

Total

Revenue

$

234,189

$

142,614

$

376,803

$

186,733

$

144,160

$

330,893

Direct costs

(79,960)

(50,659)

(130,619)

(54,451)

(54,335)

(108,786)

Revenue, net of direct costs

154,229

91,955

246,184

132,282

89,825

222,107

Operating expenses excluding special charges

(66,166)

(37,637)

(103,803)

(62,686)

(34,719)

(97,405)

Depreciation

(1,158)

(534)

(1,692)

(1,484)

(340)

(1,824)

Depreciation of right-of-use assets

(2,930)

(1,676)

(4,606)

(3,280)

(1,993)

(5,273)

Segment profit

$

83,975

$

52,108

$

136,083

$

64,832

$

52,773

$

117,605

Special charges

(1,440)

(2,360)

Corporate and shared service expenses

(34,230)

(28,821)

Results from operating activities

$

100,413

$

86,424

About Enghouse

Enghouse is a Canadian publicly traded company (TSX:ENGH) that provides mission critical vertically focused enterprise software solutions. Our core technologies are used for contact centers, video communications, virtual healthcare, telecommunications networks, public safety and the transit market. The Company’s two-pronged growth strategy to grow earnings focuses on organic growth and acquisitions, which, to date, have been funded only through operating cash flows as the Company has no outstanding external debt financing. The Company is organized around two business segments, the Interactive Management Group (“IMG”) and the Asset Management Group (“AMG”) due to their unique customer segments and technology offerings. Further information about Enghouse may be obtained from the Company’s website at www.enghouse.com. 

Conference Call and Webcast

A conference call to discuss the results will be held on Friday, September 6, 2024 at 8:45 a.m. EST. To participate, please call +1-289-514-5100 or North American Toll-Free +1-800-717-1738. Confirmation code: 59337. A webcast is also available at: https://www.enghouse.com/investors.php.

The Company uses non-IFRS measures to assess its operating performance. Securities regulations require that companies caution readers that earnings and other measures adjusted to a basis other than IFRS do not have standardized meanings and are unlikely to be comparable to similar measures used by other companies. Accordingly, they should not be considered in isolation. The Company uses Adjusted EBITDA as a measure of operating performance. Therefore, Adjusted EBITDA may not be comparable to similar measures presented by other issuers. Adjusted EBITDA is calculated based on results from operating activities adjusted for depreciation of property and equipment and right-of-use assets, and special charges for acquisition related restructuring costs. Management uses Adjusted EBITDA to evaluate operating performance as it excludes amortization of software and intangibles (which is an accounting allocation of the cost of software and intangible assets arising on acquisition), any impact of finance and tax related activities, asset depreciation, foreign exchange gains and losses, other income and restructuring costs primarily related to acquisitions.

SOURCE Enghouse Systems Limited

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LG Electronics and Samsung Unveil Cutting Edge Shoppable TV Capabilities Powered by TheTake.AI at CES 2025

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January 7, 2025

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LAS VEGAS, Jan. 7, 2025 /PRNewswire/ — TheTake, the leader in AI-powered shoppable TV technology, today announced groundbreaking partnerships with LG Electronics and Samsung Electronics at the 2025 Consumer Electronics Show (CES) in Las Vegas. These collaborations significantly expand TheTake’s reach and capabilities, further solidifying its position as the premier platform for interactive, shoppable television experiences.

Building on TheTake’s impressive multiplatform footprint of 32 million devices and exceptional user engagement achieved in 2024, these partnerships represent a major leap forward for the Shoppable TV space.

LG Electronics Integrates ‘Click to Search’ Functionality
LG Electronics showcased an innovative ‘Click to Search’ feature powered by TheTake’s cutting-edge real-time AI shopping technology. The functionality enables LG viewers to instantly search for and identify virtually any person or product on screen by simply clicking on them with their LG Magic Remote. Viewers can then shop all their favorite products through a seamless and secure purchase flow, completing transactions effortlessly with LG’s webOS Pay functionality.

“Our partnership with LG Electronics is a testament to the power of AI in transforming how viewers engage with content on television,” said Tyler Cooper, CEO of TheTake. “By integrating our real-time shopping technology with LG’s innovative Magic Remote, we’re making it easier than ever for viewers to bring the products they love into their lives.”

Samsung Electronics Introduces Revolutionary Shoppable TV Features
Samsung Electronics, in partnership with TheTake, unveiled a suite of groundbreaking shoppable TV experiences.

Trending TV Shopping – Viewers can browse and shop for trending products appearing in today’s top linear and streaming programming directly through their Samsung TVs.Enhanced Shopping via Daily+ and Daily Board Interfaces – Samsung’s unique interfaces allow for highly engaging experiences, providing brands with unparalleled opportunities to reach high intent audiences in a premium CTV environment.

“Our partnership with Samsung Electronics represents a huge step forward for TheTake,” said Tyler Cooper, CEO of TheTake. “By leveraging Samsung’s innovative interfaces, we’re able to deliver high intent, engaging shopping experiences to consumers and brands alike.”

Driving Innovation and Market Leadership
Together, LG and Samsung account for a combined 59% of the U.S. smart TV market share, positioning TheTake as the leader in the fast-evolving Shoppable TV space. These collaborations follow TheTake’s 2024 partnership announcements with global sports streaming giant DAZN and emerging smart TV OEM Telly.

About TheTake
TheTake’s AI-powered technology is redefining how consumers interact with television by transforming passive viewing into an engaging, shoppable experience. With these new partnerships, TheTake continues to innovate and lead the charge in making TV content actionable for viewers and brands.

For More Information
Contact: info@thetake.com
Visit: [www.thetake.ai](http://www.thetake.ai)

Press Contacts:
TheTake Public Relations Team
press@thetake.com

View original content to download multimedia:https://www.prnewswire.com/news-releases/lg-electronics-and-samsung-unveil-cutting-edge-shoppable-tv-capabilities-powered-by-thetakeai-at-ces-2025-302344888.html

SOURCE TheTake

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Reolink Debuts 16MP Wi-Fi Camera & Continuous Recording Battery Cam Series at CES 2025

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January 7, 2025

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LAS VEGAS, Jan. 7, 2025 /PRNewswire/ — Reolink, an innovative leader in intelligent visual technology for the home, today launches the Duo 3 WiFi at CES 2025. It is a 16MP UHD plug-in Wi-Fi camera with expansive 180° panoramic view, a new addition to Reolink’s groundbreaking 16MP series. Reolink also announces to release a new product line-up, the Altas Series – a range of battery-powered cameras designed for 24/7 continuous recording on a single charge. These new products underscore the company’s commitment to driving home security forward and enhancing daily life with user-centric innovation.

Reolink Duo 3 WiFi: 16MP Crystal-Clear Details and 180° Coverage
Struggling with blurry details, blind spots, or slow streaming? Reolink Duo 3 WiFi solves these issues perfectly. With its 16MP UHD clarity and dual 4K sensors, the Duo 3 WiFi stands out capturing the finest details and identifying objects within the surveillance area. Users can manually zoom in on the captured footage to discern intricate details like distant license plates. With the industry-leading image stitching algorithm technology, this dual-lens camera seamlessly merges two images into one with virtually minimal distortion and provides a seamless 180° ultra wide view, ensuring a complete coverage of home or business.

The Duo 3 WiFi also features the dual-band Wi-Fi 6 capability, supporting both 2.4GHz and 5GHz frequencies for faster and more stable live streaming. Besides, the Motion Track condenses 15 seconds of motion events into one single image, facilitating users to review recent events without spending hours of sifting through recordings.

With all these features, this camera is ideal for both home and outdoor surveillance, providing detailed and complete security for large yards, wide parking lots, extended driveways and more.

Starting today, the Duo 3 WiFi is available for purchase in North America and Europe, with MSRP at $179.99 and €189.99. Customers can buy it from the Reolink website and Amazon.

Altas Series: Round-the-Clock Protection
Last September, Reolink launched the Altas PT Ultra, an industry-leading 4K continuous recording battery camera with a 360° blindspot-free view. Since the product’s release, the company has continued striving for excellence, extending the recording time from 96-hours on a single charge to 24/7 – perfectly meeting users’ demand for around-the-clock protection.

Reolink today introduces the new Altas Series, the world’s first 24/7 continuous recording battery-powered camera lineup, including the bullet-style 2K Altas with WiFi connectivity, the 4G battery camera Altas Go PT with a 360° blindspot-free view, and a future upgraded version for Altas PT Ultra with 24/7 continuous recording capability. Whether in on-grid or off-grid environments, the Altas Series’ products meet the needs of users.

With battery capacity of 20,000 mAh, Altas series provides 24-hour continuous recording per day for up to 7 days, thanks to an innovative low power consumption solution. When paired with a solar panel, it ensures continuous recording around the clock without the need of manually recharging[1].

With a new generation of system-on-chip (SoC), these cameras can achieve pre-recording functionality, capturing 10 seconds of footage before an event is detected. Additionally, Reolink’s ColorX technology, which combines an ultra-large F1.0 aperture with a 1/1.8” sensor, ensures vibrant, full-color images both day and night, delivering four times more light than traditional infrared cameras.

To learn more about Reolink and its new products, please visit its booth at Venetian Expo, Hall A-D 52747 during CES 2025. For more information, please visit: https://reolink.com/visit-reolink-at-ces/.

About Reolink
Reolink offers smart security solutions for homes and businesses, aiming for a seamless security experience with its wide range of products. Serving millions globally, it provides video surveillance and protection, standing out for its commitment to security technology innovation.

[1] Solar panels come as standard for this series. 2 hours of daily sunlight for a 6W Solar Panel is required for continuous recording or pre-recording; while 1 hour of daily sunlight for a 12W Solar Panel is required for continuous recording and pre-recording.

 

View original content to download multimedia:https://www.prnewswire.com/news-releases/reolink-debuts-16mp-wi-fi-camera–continuous-recording-battery-cam-series-at-ces-2025-302344893.html

SOURCE Reolink Innovation Inc.

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Output Management Software Market to Grow by USD 10.67 Billion (2025-2029), Driven by Healthcare Adoption and AI-Driven Market Transformation – Technavio

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January 7, 2025

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NEW YORK, Jan. 7, 2025 /PRNewswire/ — Report with the AI impact on market trends – The global output management software market size is estimated to grow by USD 10.67 billion from 2025-2029, according to Technavio. The market is estimated to grow at a CAGR of almost 3%  during the forecast period. Increased use of output management software solutions in healthcare industry is driving market growth, with a trend towards outsourcing of output management services. However, growing concerns over data security  poses a challenge. Key market players include Broadcom Inc., CSG Systems International Inc., DOCPATH DOCUMENT SOLUTIONS SL, HP Inc., ISIS Papyrus Europe AG, kuhn and weyh Software GmbH, Kyocera Corp., LBM Systems LLC, LEVI RAY AND SHOUP INC., Lexmark International Inc., Open Text Corp., Pitney Bowes Inc., Plus Technologies LLC, QUADIENT, Ricoh Co. Ltd., Rochester Software Associates Inc., SEAL Systems AG, Stargel Office Solutions, Symtrax, and UNICOM .

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Output Management Software Market Scope

Report Coverage

Details

Base year

2024

Historic period

2019 – 2023

Forecast period

2025-2029

Growth momentum & CAGR

Accelerate at a CAGR of 3%

Market growth 2025-2029

USD 10669.8 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

2.9

Regional analysis

North America, APAC, Europe, Middle East and Africa, and South America

Performing market contribution

APAC at 42%

Key countries

US, China, Germany, Japan, Canada, UK, India, France, Italy, and Saudi Arabia

Key companies profiled

Broadcom Inc., CSG Systems International Inc., DOCPATH DOCUMENT SOLUTIONS SL, HP Inc., ISIS Papyrus Europe AG, kuhn and weyh Software GmbH, Kyocera Corp., LBM Systems LLC, LEVI RAY AND SHOUP INC., Lexmark International Inc., Open Text Corp., Pitney Bowes Inc., Plus Technologies LLC, QUADIENT, Ricoh Co. Ltd., Rochester Software Associates Inc., SEAL Systems AG, Stargel Office Solutions, Symtrax, and UNICOM Global

Market Driver

The Output Management Software Market is witnessing significant growth due to the increasing trend towards digital transformation in various industries. Document management, email communications, and portals are key areas where output management software is being adopted. Large Enterprises in sectors like healthcare, education, banking, and IT are automating paperwork and printing of documents using workflow management systems and printing tools. Customer relationship management and enterprise resource planning systems are also integrating output management capabilities. Automation of administrative tasks, printing of system-generated documents, and outsourcing of printing are driving the market. Cloud-based and on-premises solutions cater to different business needs. Trends such as paperless operations, personalizing output communications, and e-commerce integration are gaining traction. The manufacturing sector is adopting output management software for automating manual tasks and improving business continuity planning. Sustainable development and cybersecurity concerns are also influencing the market. Cloud-based technologies, software compatibility, data access, and data theft are key considerations for businesses. The market is expected to grow further with the adoption of big data analytics and Internet of Things technologies. Electronic documents, invoices, and printed letters are common use cases for output management software. Digital transformation initiatives are driving the demand for efficient and secure output management solutions. 

The output management software market is witnessing a significant trend with companies outsourcing print-related activities to Asia. This includes tasks such as document management and the printing process. By outsourcing these functions, firms can concentrate on their core competencies, like research and development and product creation. The Asia Pacific region is a major hub for this outsourcing activity, leading to a heightened demand for output management software in this area. A substantial portion of outsourcing is focused on operational print activities, involving materials like memos, brochures, stationery, and manuals. 

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 Market Challenges

•         The Output Management Software Market faces various challenges in document management, particularly with emails, portals, and paperwork. Large Enterprises in industries like healthcare, education, banking, and IT deal with numerous administrative tasks, printer management, and workflow systems. Printing of documents, customer relationship management, and enterprise resource planning add to the complexity. Automation of manual tasks and personalizing output communications are key to digital transformation initiatives. Challenges include software compatibility, data access, and security concerns such as data theft and cyber security. System-generated documents and outsourcing require careful consideration. Paperless operations are a goal, but printing remains necessary for some industries and applications. Sustainable development and e-commerce industries also impact the market. Cloud-based and on-premises solutions offer benefits, with cloud-based technologies gaining popularity. Services like electronic documents and big data analytics are transforming business processes. The market must address challenges in printing tools, electrical forms, operating systems, and IT industry standards. Manufacturing industries seek to automate manual tasks and personalize output communications. Internet of Things integration and business continuity planning are essential for future growth. Overall, the Output Management Software Market must adapt to meet the evolving needs of various industries and businesses.

•         Output management software plays a crucial role in facilitating data transfer between input and output devices in businesses. However, the security of this data is a significant concern, especially in sectors like healthcare and BFSI. Output devices, such as Multi-Function Printers (MFPs), are potential entry points for security breaches. Vendors offer secure data transfer solutions, but these come with a higher price tag. Companies must carefully weigh the benefits of output management software against the potential risks and costs. Effective data security measures are essential to protect a company’s vital information and maintain its brand reputation.

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Segment Overview 

This output management software market report extensively covers market segmentation by  

End-user 1.1 BFSI1.2 Healthcare1.3 Manufacturing1.4 OthersDeployment 2.1 Cloud2.2 On-premisesGeography 3.1 North America3.2 APAC3.3 Europe3.4 Middle East and Africa3.5 South America

1.1 BFSI-  In the banking, financial services, and insurance (BFSI) sector, output management software plays a crucial role in handling sensitive documents securely and complying with industry regulations. With a substantial volume of documents daily, output management software is essential for document scanning, optical character recognition (OCR), and form processing solutions. This software helps BFSI organizations achieve better security, cost reduction, and improved traceability. Additionally, it facilitates personalized and timely customer communication, enhancing the overall customer experience and satisfaction. Financial institutions require multi-channel document delivery, and output management software enables seamless delivery via preferred channels. JPMorgan Chase and Wells Fargo are prominent users, streamlining document workflows and managing diverse document types. RBC Capital Markets reduced costs by 30% using HP Managed Print Services, addressing challenges like high printing requirements, obsolete devices, and frequent repairs. The BFSI sector’s focus on document security, compliance, digital transformation, efficient document workflows, and cost reduction will fuel the demand for output management software, boosting the BFSI segment’s growth in the market.

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Research Analysis

The Output Management Software market is a significant segment of the IT industry, focusing on managing and optimizing the production, delivery, and archiving of various types of business documents. This software plays a crucial role in streamlining document-intensive processes, reducing manual tasks, and enhancing business efficiency. The market caters to various sectors, including the document management, customer relationship management, enterprise resource planning, E Commerce industry, and more. Output Management Software supports multiple formats, including emails, portals, paperwork, and electronic documents. Key applications include printing, personalizing output communications, and ensuring business continuity planning. It is essential for industries dealing with large volumes of paperwork, such as financial services, healthcare, and government, to adopt Output Management Software for sustainable development and cost savings. Moreover, the software supports digital transformation initiatives by enabling seamless integration with Operating Systems and other business applications, ensuring the secure and timely delivery of information to various stakeholders. The market is witnessing significant growth due to the increasing demand for efficient document management, reducing reliance on printed letters, invoices, and other physical documents.

Market Research Overview

The Output Management Software market encompasses solutions that manage and automate the production and delivery of various forms of business documents, including emails, portals, and printed documents. These systems streamline administrative tasks, such as document management, workflow management, and customer relationship management, in industries like healthcare, education, banking, and IT. Automation of printing tools and the integration with ERP and CRM systems are key features. Cloud-based and on-premises solutions cater to large enterprises and small businesses, offering paperless operations and sustainable development. Services range from document creation to data access and security, including system-generated documents, outsourcing, and compliance with operating systems and software compatibility. Output Management Software supports digital transformation initiatives, enabling personalizing output communications, e-commerce, and business continuity planning. Big data analytics and IoT integration add value, while addressing concerns like data theft and cybersecurity. The market continues to evolve, offering innovative solutions for various industries and use cases.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

End-userBFSIHealthcareManufacturingOthersDeploymentCloudOn-premisesGeographyNorth AmericaAPACEuropeMiddle East And AfricaSouth America

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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