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Spellty Announces Version 2 of Its Communication and Service Integration Platform

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Spellty announces Version 2 of its communication and service integration platform, set to launch on October 25, 2024. The new version includes advanced features like multi-channel OTP services, a multi-agent customer service platform, a robust messaging API, and a flexible pricing model. The platform is reengineered for scalability with Azure and Kubernetes, and it will be available as a SaaS offering. Key clients, such as Versa, have already seen significant benefits from Spellty’s tools, particularly in large-scale customer engagement.

MIDDLETOWN, Del., Sept. 5, 2024 /PRNewswire-PRWeb/ — Spellty, a startup founded in 2020 in Delaware, USA, specializing in process automation through intelligent communication channels, is thrilled to announce the upcoming release of Version 2 of its platform, scheduled for October 25, 2024.

“Our mission is to empower businesses with seamless communication tools. With Version 2, we’re making a major leap forward in delivering more resilient, scalable, and user-friendly solutions,” said Gustavo Cardona Ramirez, CEO of Spellty.

“Our mission has always been to empower businesses with seamless communication tools that integrate easily into their existing workflows. With Version 2, we are taking a major leap forward in delivering more resilient, scalable, and user-friendly solutions,” said Gustavo Cardona Ramirez, CEO of Spellty.

Spellty was born during the height of the pandemic, facing significant challenges, including self-funding. In July 2020, the company launched its first minimum viable product: a Google Chrome extension that integrated WhatsApp with Zoho CRM at a low cost. This solution enabled sales teams using Zoho CRM to communicate with clients via WhatsApp while maintaining a complete record of business interactions. The success of this extension led to the creation of Spellty’s partner program, which successfully engaged 20 Zoho Partners globally, including some Zoho Premium Partners.

“The feedback from our partners has been instrumental in shaping the development of our platform. Their insights have helped us fine-tune our offerings to meet the evolving needs of businesses worldwide,” added Jorge Vega, CTO of Spellty.

In 2021, Spellty released the extension on Zoho Marketplace, enhancing the customer onboarding process and enabling the storage of conversations across various data sources. Despite initial challenges, such as the lack of direct access to the WhatsApp Business API, Spellty persisted and successfully matured its platform, which now serves over 1,128 clients, ranging from small businesses to large corporations with thousands of users.

By the end of 2022, Spellty began developing products using the WhatsApp Business API, marketing them in a B2B model with clients such as ArquitecSOFT. For this company, Spellty developed a chatbot and a multi-agent customer service system via chat with verified numbers. In 2023, the company implemented a One-Time Password (OTP) service and a messaging API for sending invoices and notifications to utility service users.

“Our early adoption of the WhatsApp Business API allowed us to create tailored solutions that significantly improved customer engagement for our clients. We’re proud of the impact our tools have had, particularly in sectors like utilities, where timely communication is crucial,” said Luis Fernadez, COO of Spellty.

In the first quarter of 2023, Spellty decided to offer its B2B services to the general public in a SaaS model. To achieve this, the company undertook a complete reengineering of its platform with the support of Microsoft’s startup program. This reengineering was crucial for launching the platform as a SaaS service with a resilient and scalable architecture.

Version 2 of Spellty will include the following features and services, designed to enhance user experience and provide businesses with even more powerful tools:

Spellty OTP: Multi-channel OTP service (SMS, WhatsApp, and email) to ensure secure and seamless user authentication.Spellty Console: Multi-agent customer service platform with verified WhatsApp numbers, supporting chatbots for enhanced automation.Spellty API: A robust messaging API via WhatsApp, enabling businesses to integrate messaging capabilities directly into their systems.Spellty Campaigns: A mass messaging and marketing service via WhatsApp, designed to maximize customer outreach and engagement.Spellty Flow: A customizable flow-building service for communication channels, available upon request for businesses needing tailored solutions.Azure architecture with Kubernetes: Ensuring high availability, scalability, and resilience for all of Spellty’s services.Self-management panel: Providing users with full control over their settings, campaigns, and integrations.Dynamic billing and new payment models integrated with Stripe: Offering flexibility in payment options, making it easier for businesses to manage their expenses.Flexible pricing model: Tailored to meet the specific needs of businesses of all sizes.Advanced service reports: Delivering in-depth insights into service usage, helping businesses optimize their operations.New website: Designed for a streamlined user experience, making it easier to access and utilize Spellty’s services.

Customer Success Story: Versa

One of our flagship clients, Versa, a BPO service provider, engaged Spellty in August 2024 for the delivery of 7 million WhatsApp messages over six months through Spellty Campaigns.

“The ability to scale our communications so effectively has been a game-changer for us,” said Piedad Sanjuan, CEO at Versa. “Spellty’s tools have allowed us to maintain high levels of customer engagement, even as our messaging volumes have grown.”

Don’t miss the launch of our SaaS services on October 25, 2024, and be among the first to take advantage of our innovative solutions.

Media Contact

Gustavo Cardona Ramirez, Spellty Inc, 1 (360) 836-0968, press@spellty.com, spellty.com/en

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View original content:https://www.prweb.com/releases/spellty-announces-version-2-of-its-communication-and-service-integration-platform-302239476.html

SOURCE Spellty Inc

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World’s Top Football Clubs Conclude Aspire Academy’s 10th Global Summit Under Qatar’s Desert Stars

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DOHA, Qatar, Nov. 13, 2024 /PRNewswire/ — The 10th edition of the Aspire Academy Global Summit concluded in Qatar, bringing together leaders from 50 top football organisations worldwide.

Over two days, the summit provided a platform for exchanging groundbreaking insights on sports science, coaching techniques, and performance, with a key focus on inspiring the next generation of sporting stars.

Powerful Setting for Global Collaboration
The summit’s first day concluded with a gala dinner for guests, the evening’s highlight was a Star Chat with Italian basketball coach Sergio Scariolo, current head coach of the Spanish national basketball team. During his talk, Scariolo shared valuable coaching techniques and emphasized the importance of continual learning and building strong connections with players.

Earlier in the day the delegates had heard from Ajax Amsterdam’s Italian coach Francesco Farioli, who is also a former coach at Aspire Academy as well as French coaches Rudi Garcia and Christophe Galtier.

Reflections on Evolution in Football
Former Argentina striker Gabriel Batistuta was unable to address the summit due to unforeseen circumstances, but the event continued with a series of engaging activities.

A key session focused on the evolution of football tactics over the past decade. Gerrard Trives Guardiola from Barcelona’s Methodology Department discussed how the club’s playing style has adapted after the departures of legends like Lionel Messi and Neymar. He stressed the importance of allowing young players to express themselves.

Jose Tavares, Academy Director at Porto FC, emphasized the need to anticipate future football trends to implement changes early and highlighted the significance of emotional moments in a player’s journey as motivation.

The Future of Football Performance

Darragh Connolly, Head of Academy Performance at Juventus, highlighted the need for proper preparation of young players as academies expand. He noted that a football club’s entire structure must align to equip players for professional challenges.

Rick Cost, Director of High Performance at US Soccer, discussed the rapid rise of Artificial Intelligence and its potential to enhance coaching and performance analysis while leveraging AI wisely.

The summit featured a special appearance by Aspire Academy graduate and four-time Olympic high jump medallist Mutaz Barshim.

Valter and the Aspire Fellows: Looking Ahead to the Next Edition

Professor Valter Di Salvo, Executive Director of the 2024 Aspire Global Summit thanked the delegates, and he is looking forward to hosting the 11th edition of the Summit.

 

SOURCE Aspire Academy

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SE Healthcare Enhances Nurse Burnout Prevention Program® with Gamification Feature to Drive Engagement and Motivation

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SE Healthcare, a leading provider of healthcare-focused burnout prevention solutions, is proud to announce the release of a Gamification Feature within its acclaimed Nurse Burnout Prevention Program®. This cutting-edge addition revolutionizes how healthcare organizations approach nursing education, combining interactive game design elements with targeted micro-learning to create a more engaging and rewarding experience for nurses. As burnout remains a pressing issue in healthcare, this feature arrives as a timely and transformative tool to support nurse well-being and professional development.

CHARLESTON, S.C., Nov. 12, 2024 /PRNewswire-PRWeb/ — Empowering Nurses with Gamification: Transforming Learning into Achievement

“The new gamification tools make it easy and enjoyable to track my progress,” shared one nurse using the program. “Each milestone feels like a little victory, and it’s motivating to see my achievements add up over time.”

The SE Healthcare Nurse Burnout Prevention Program® has long provided nurses with critical resources to combat burnout, including bite-sized, accessible micro-learning modules. Now, with the integration of gamification, the program is further optimized to track users’ progress through engaging milestones and celebrate achievements with badges and real-time notifications. This feature makes learning not only effective but also enjoyable, fostering a sense of accomplishment and encouraging continuous engagement.

“The addition of gamification is more than just an upgrade; it’s an efficient tool designed to inspire nurses and empower them through each step of their professional journey,” said Greg Coticchia, CEO of SE Healthcare. “We believe that by making learning more interactive and rewarding, we’re not only supporting nurses’ growth but also helping healthcare organizations build resilient, motivated teams.”

What is Gamification?

Gamification leverages game-based design elements—such as rewards, badges, and progress tracking—to turn routine educational tasks into an interactive journey. With SE Healthcare’s Gamification Feature, each step forward in a nurse’s educational journey is recognized and celebrated, driving motivation and retention. Nurses gain CME/CE credits alongside valuable recognitions, aligning professional development goals with a rewarding and positive experience.

Key Features and Benefits of SE Healthcare’s Gamification

Achievement Badges and Progress Tracking: Nurses earn digital badges as they complete various micro-learning modules, which are displayed on an updated profile page.

Benefit: Visual recognition boosts motivation, encouraging nurses to continue their learning journey and reach new milestones.

Real-Time Toast Notifications: Upon completion of each module, nurses receive a pop-up notification celebrating their accomplishment and showcasing their progress.

Benefit: Immediate, positive reinforcement cultivates productive learning habits and fosters consistent engagement.

Seamless Integration with CME/CE Credit Programs: Nurses gain essential CME/CE credits as they complete modules, making professional development a rewarding experience.

Benefit: Aligns educational and professional goals, increasing the perceived value of the Nurse Burnout Prevention Program.

Enhanced User Interface and Profile Navigation: The new profile layout allows nurses to easily navigate between learning categories and track their accomplishments.

Benefit: Simplified navigation encourages users to explore more content, enhancing their overall experience.

Building a Sense of Community and Collaboration: The Gamification Feature allows nurses to engage with peers, fostering a sense of shared achievement and community.

Benefit: Promotes a supportive environment, where nurses can celebrate achievements together, boosting morale.

Addressing Nurse Burnout with Evidence-Based Engagement

Burnout is an escalating challenge within the healthcare sector, significantly impacting retention, patient outcomes, and operational efficiency. SE Healthcare’s data-driven approach to nurse well-being has demonstrated a 35% reduction in the highest burnout levels and improved patient outcomes by supporting nursing excellence. This Gamification Feature builds on SE Healthcare’s foundational success, encouraging healthcare providers to invest in sustainable, engaging learning solutions that promote ongoing development and well-being for nurses.

“The new gamification tools make it easy and enjoyable to track my progress,” shared one nurse using the program. “Each milestone feels like a little victory, and it’s motivating to see my achievements add up over time.”

Who Should Use the Gamification Feature?

Nurse Leaders and Educators can utilize this feature to make learning enjoyable and accessible, fostering long-term engagement in professional development.Healthcare Administrators gain insights into participation rates and content completion, providing valuable metrics to enhance workforce wellness strategies.

Why Gamification Matters in Combating Burnout

High burnout rates are associated with increased turnover, reduced patient satisfaction, and greater operational costs. By creating a rewarding and interactive learning environment, SE Healthcare’s Gamification Feature tackles these challenges head-on, helping healthcare organizations to improve nurse retention, support professional satisfaction, and ultimately deliver better patient care.

About SE Healthcare

SE Healthcare is a leader in providing innovative burnout prevention solutions tailored to the unique challenges of healthcare. With programs designed to empower healthcare professionals, SE Healthcare equips organizations to improve workforce well-being and enhance patient outcomes. Learn more about how SE Healthcare is driving the future of nurse well-being at www.SEHealthcareSolutions.com.

Ready to Experience the Power of Gamification?

For more information or to schedule a demo of the Nurse Burnout Prevention Program® Gamification Feature, contact SE Healthcare today.

Media Contact

Jillian Tice, SE Healthcare, 1 7176693893, jillian@sehqc.com, https://www.sehealthcaresolutions.com/

View original content to download multimedia:https://www.prweb.com/releases/se-healthcare-enhances-nurse-burnout-prevention-program-with-gamification-feature-to-drive-engagement-and-motivation-302303224.html

SOURCE SE Healthcare

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East Side Games Group to Announce Third Quarter 2024 Financial Results

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VANCOUVER, BC, Nov. 12, 2024 /CNW/ – East Side Games Group (TSX: EAGR) (OTC: EAGRF) (“ESGG” or the “Company”), Canada’s leading free-to-play mobile game group, will release its third-quarter 2024 financial results and business outlook on its investor relations website https://eastsidegamesgroup.com/investors/financial-information on Thursday, November 14th, 2024, at approximately 2:00 p.m. Pacific Time.

Questions can be submitted to IR@eastsidegamesgroup.com.

ABOUT EAST SIDE GAMES GROUP

East Side Games Group is a leading free-to-play mobile game group, creating engaging games that produce enduring player loyalty. Our studio groups entrepreneurial culture is anchored in creativity, execution, and growth through licensing of our proprietary Game Kit software platform that enables professional game developers to greatly increase the efficiency and effectiveness of game creation in addition to organic growth through a diverse portfolio of original and licensed IP mobile games that include: The Office: Somehow We Manage, Star Trek: Lower Decks – The Badgey Directive, Doctor Who: Lost in Time, RuPaul’s Drag Race Superstar, Trailer Park Boys Grea$y Money, Bud Farm Idle Tycoon, Cheech & Chong Bud Farm, AEW: Rise to the Top and Power Rangers: Mighty Force.

We are headquartered in Vancouver, Canada and our games are available worldwide on the App Store and Google Play. For further information, please visit: www.eastsidegamesgroup.com and join our online community at LinkedIn.

Additional information about the Company is available under East Side Games Group at www.sedar.com.

Forward-looking Information

Certain statements in this release are forward-looking statements, which reflect the expectations of management regarding the proposed transactions described herein. Forward-looking statements consist of statements that are not purely historical, including any statements regarding beliefs, plans, expectations or intentions regarding the future. Such statements are subject to risks and uncertainties that may cause actual results, performance or developments to differ materially from those contained in the statements. No assurance can be given that any of the events anticipated by the forward-looking statements will occur or, if they do occur, what benefits the Company will obtain from them. These forward-looking statements reflect management’s current views and are based on certain expectations, estimates and assumptions which may prove to be incorrect. A number of risks and uncertainties could cause our actual results to differ materially from those expressed or implied by the forward-looking statements, including factors beyond the Company’s control. These forward-looking statements are made as of the date of this news release.

SOURCE East Side Games Group Inc.

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