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UST AI Report: 93% of Large Companies View AI as Essential to Success, but More Than Three-quarters Face a Severe Talent Shortage

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76% of respondents cite a severe shortage of AI-skilled personnel; companies urgently need help to upskill their workforce and support to facilitate AI adoption.92% of survey respondents agree that AI implementation aligns with their strategic goals. However, only 5% reported no significant challenges in deployment. Fewer than 40% of organizations have confidence in their responsible AI framework, and approximately 70% are concerned that a lack of diversity within their AI workforce leads to biased outcomes.

BENGALURU, India, Aug. 20, 2024 /PRNewswire/ — New research commissioned by UST, a leading digital transformation solutions company, finds that most organizations are clearly on board the AI (artificial intelligence) ship but lack a skilled AI workforce and need a compass to help navigate these uncharted waters. Obstacles to effective implementation frequently include a lack of in-house AI skills, increasingly complex regulatory requirements, and rising ethical concerns. These factors create uncertainty, slowing AI implementation and preventing the technology from reaching its full potential. This comprehensive survey on AI in the Enterprise surveyed 600 senior IT decision-makers in large companies ($500m+ revenue) across the US, UK, India, and Spain. The companies surveyed represent a combined revenue of more than $10 trillion.

The research uncovered three significant findings:

Clear management buy-in: AI enablement continues to be of paramount importance for large businesses, with more than half (54%) using and integrating AI throughout their organizations, nearly a third (28%) using it throughout the business but in an unstructured way, and 16% just starting to experiment with AI. Only 1% do not use AI and they have no plans to do so. Significantly, 92% say their company’s AI implementation aligns with their strategic goals, and 93% believe AI will be essential to success in the next five years. However, only a small portion, 8%, said that they do not face barriers to these goals. Despite the broad recognition of AI’s importance and strategic value, this highlights a significant challenge: most organizations encounter substantial obstacles that hinder AI implementation. Finally, approximately 9 in 10 (89%) say their organization needs to increase spending on AI implementation to keep up with its competitors.

Significant roadblocks remain: 44% described the AI implementation process as challenging, citing security concerns (40%), a shortage of in-house expertise (33%) and compliance and regulatory challenges (33%) as the top issues. The lowest-ranking barrier was “No clear understanding of the benefits” (14%), showing that there is clear consensus on the value of AI.

Looking more closely at concerns around the skills shortage, more than three-quarters (76%) say there is a severe shortage of AI-skilled personnel within their organization. Consequently, almost 9 in 10 (89%) say their organization needs external guidance on implementing AI effectively, with more than half (57%) planning to engage with external third-party AI expertise in the next three years.

Two-thirds (67%) believe there are insufficient external advisors focusing on AI implementation, and more than a third (38%) consider external expertise less expensive than in-house. Furthermore, nearly a third (31%) of respondents cannot upskill their own workforce.

Lack of tools to navigate the complexity of ethics, regulation, and diversity concerns: 9 in 10 (91%) agree that their organization must have a responsible AI framework/policy. However, fewer than 4 in 10 (39%) consider their current approach “very effective”. Additionally, more than 9 in 10 believe more regulation is required for successful and responsible AI implementation in their industry (91%) and in companies across all industries (92%). The main reasons for this regulation should be to ensure data privacy (62%), better transparency (57%), and ethical usage (55%). Respondents say neither their government (71%) nor industry (64%) is doing enough regarding AI regulation.

Regarding their AI workforce, 80% say that diversity is crucial or very important. However, 32% believe their AI team is lacking diversity. In addition, 70% are concerned that this lack of diversity leads to biased outcomes.

“AI is a groundbreaking technology already accelerating innovation across industry sectors, improving productivity, and redefining what is possible in unimaginable ways. This research comprehensively shows AI’s myriad benefits and challenges for businesses. By shining a light on the dominant hurdles to effective AI integration, we hope to help enterprises identify the right tactics and facilitate greater adoption of AI,” said Krishna Sudheendra, Chief Executive Officer, UST.

Other key findings include:

AI spending and ROI: 1 in 20 (5%) currently spend more than half of their technology budget on AI implementation – but almost 1 in 5 (18%) predict they will spend at this level within three years. On average, organizations expect to see a return on investment in AI technology in approximately two years. However, almost a quarter (23%) expect this to take four or more years.ESG benefits of AI: Almost 9 in 10 (89%) believe AI can help their organization work toward their net zero goals, and a similar proportion say that AI has significant ESG benefits (91%). Respondents believe AI improves sustainability measurements and reporting (68%), reduces carbon emissions/accelerates efforts to reach net zero (58%) and reduces resource consumption (55%).

“The absence of mature AI governance frameworks is a glaring problem that enterprises can no longer ignore. 90% of those surveyed agree that robust regulations are needed to guide its development and mitigate risks as AI becomes deeply embedded in society. Soon, AI regulations and privacy-first AI will become essential to modern platforms, with algorithmic transparency, explainability, and risk metrics ensuring that only ethically designed AI systems earn public trust. These findings show that we must accelerate efforts to develop and implement sound AI governance policies to create a future where AI systems fulfill their potential as powerful for the common good,” said Adnan Masood, Chief Architect – AI & Machine Learning, UST.

To help create that future, UST recently launched a groundbreaking initiative to train more than 25,000 employees – approximately 80% of its workforce – with cutting-edge Generative AI skills and knowledge. The program was announced just months after the unveiling of UST AlphaAI, which consolidates the company’s AI offerings to enhance business agility, streamline operations, and accelerate digital transformation journeys.

The AI in the Enterprise report, downloaded here, contains country-specific data findings for the USA, the UK, India, and Spain.

NOTES TO EDITORS

Survey methodology

This research was conducted online by FTI Consulting during March-April 2024. It involved the opinions of n=600 senior IT decision makers in large companies with a minimum of $500 million annual revenue in the USA, UK, India, and Spain (n=150 in each) across a range of industry sectors, which included technology, financial services, manufacturing, retail, and energy. For more information about the methodology, please contact stratcommresearchemea@fticonsulting.com.

About UST

For more than 24 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people, and led by our purpose, we partner with our clients from design to operation. Through our nimble approach, we identify their core challenges, and craft disruptive solutions that bring their vision to life. With deep domain expertise and a future-proof philosophy, we embed innovation and agility into our clients’ organizations—delivering measurable value and lasting change across industries, and around the world. Together, with over 29,000 employees in 30+ countries, we build for boundless impact—touching billions of lives in the process. Visit us at www.UST.com.

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Global Times: Xi calls for accelerating progress in space endeavors amid fruitful results of lunar exploration

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BEIJING, Sept. 23, 2024 /PRNewswire/ — Chinese President Xi Jinping on Monday encouraged personnel in China’s space industry to continue to work hard and accelerate progress in space endeavors while meeting with the representatives of space scientists and engineers who participated in the research and development in the Chang’e-6 lunar mission at the Great Hall of the People in Beijing.

The Chang’e-6 probe was launched from China on May 3 this year. On June 25, its returner made a landing in north China, bringing back 1,935.3 grams of samples from the far side of the moon.

Xi noted that Chang’e-6, for the first time in human history, collected samples from the moon’s far side, breaking through a number of key technologies, marking another landmark achievement in China’s endeavors in space as well as in science and technology. It is an important milestone for China’s lunar exploration project.

Over the past 20 years, the lunar exploration project has focused on key core technologies and achieved fruitful results in scientific discovery, technological innovation, engineering practice, achievement application, and international cooperation. It has blazed a path of high-quality and cost-effective lunar exploration, making a major contribution to the development of China’s space industry and human space exploration, he said.

Xi stressed that over the past 75 years since the founding of the People’s Republic of China, the space industry has grown from weak to strong, and achieved historic, high-quality and leap-forward development.

Since the 1950s, there have been more than 100 lunar exploration missions worldwide, achieving 10 successful sample return missions from the near side of the moon. However, it has always been a challenge to explore the far side of the moon, Xinhua News Agency reported.

In January 2019, China’s Chang’e-4 overcame the world challenge of landing on the far side of the moon. In December 2020, Chang’e-5 mission brought back the country’s first samples collected from the moon’s near side, which was the world’s freshest lunar samples since the 1970s.

And on June 25, 2024, carrying the first batch of lunar samples ever collected from the far side of the moon in human history, Chang’e-6 probe safely touched down in the Siziwang Banner, in North China’s Inner Mongolia Autonomous Region.

The mission not only set a new record for China’s lunar exploration program but it also has a profound impact on the global aerospace field, Kang Guohua, a professor of Aerospace Engineering at Nanjing University of Aeronautics and Astronautics, told the Global Times. 

Through the Chang’e-6 mission, China has demonstrated its leadership and influence in space exploration, Kang said, noting that samples collected from the far side of the moon hold immense value for scientific research and deep space exploration due to its uniqueness.

Such a large-scale, complex and highly integrated project has successively overcome key technologies such as the design of Earth-moon transfer orbits, soft landing on the lunar surface and high-speed re-entry and return. 

It has also driven technological innovations in new devices, materials and energy sources, observers said. 

Meanwhile, China’s “circle of friends” in lunar exploration is continuously expanding. 

Chang’e-6 mission carried four international scientific payloads from the European Space Agency, France, Italy and Pakistan. The Chang’e-7 mission has selected six international payloads, while the Chang’e-8 offers approximately 200 kilograms of payload capacity to the international community and has received over 30 cooperation applications to date, according to media reports. 

Looking beyond the moon, China announced earlier this month its ambitious plan to carry out Tianwen-3 mission, eyeing to retrieve samples from Mars and bring them back to Earth by around 2028, chief designer of the mission Liu Jizhong disclosed. The mission is expected to become the world’s first such attempt on the Red Planet, and will involve international payload cooperation, as well as global collaboration in sample and data sharing. 

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SOURCE Global Times

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Hillhouse-Backed Ascentium Launches Global Business Services Platform in Singapore

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Lennard Yong Appointed as Founding Management and Group CEO to Spearhead Ascentium’s Global Expansion

SINGAPORE, Sept. 24, 2024 /PRNewswire/ — Ascentium, a new global business services platform backed by Hillhouse Investment, today announced its official launch, the opening of its Singapore headquarters, and the appointment of Lennard Yong as Founding Management and Group CEO.  This milestone marks the culmination of an extraordinary year for Ascentium, which has consolidated 5 strategic corporate services acquisitions to form the foundation of its current enterprise in Asia Pacific. 

Under the group name Ascentium, the platform aims to globalise business operations and assist clients in scaling greater heights. The company’s mission extends beyond Asia Pacific, with plans to expand into key jurisdictions in offshore territories, the UK, and EMEA in the near future.

Ascentium’s launch comes at a pivotal moment in global business trends. The world has evolved into multipolar markets, increasing the need for clients to de-conglomerate their global corporations and adapt decisions regionally and locally.  This shift coincides with the emergence of a new wave of leaders and talent, inspired by different social and work values, who are driven to excel in organisations that recognise and value their professional service contributions.  Furthermore, the advent of technological advancements now allows Ascentium to prioritise improvements in client pain points and internal efficiency.  Finally, with the end of more than a decade of low interest rates and higher core inflation globally, there is a growing necessity for investments that prioritise core operating productivity and sustainable real business growth.

Ascentium’s first acquisition was InCorp Global, based in 8 markets with headquarters in Singapore. Following 4 additional acquisitions, Ascentium now boasts approximately 1,500 professionals across 9 markets in the Asia-Pacific region, delivering solutions for over 20,000 active clients across diverse industries. With this foundation, Ascentium aims to become a global leading technology-enabled corporate service provider anchored in Singapore, helping its clients and people to scale to greater heights.

Lennard Yong, Founding Management and Group CEO of Ascentium, shared his vision: “I am grateful for the opportunity to build Ascentium with the sponsorship of Hillhouse.  From the beginning, Hillhouse shared our observations about shifting global trends and recognised the need for business service providers to capitalise on these changes.  Ascentium’s core mission is to globalise the world by adapting to these trends and becoming a technology-enabled corporate services provider for our clients.” 

Lennard continued, “Today marks a significant milestone in our journey. Ascentium was conceived over 12 months ago but is now a reality in 9 markets, employing nearly 1,500 people.  I am thankful for the commitment of my leaders and team, especially our Founding Management and Group President, Wendy Wang, the group officers of Ascentium, and the CEOs of our key markets.  We are excited for the future and look forward to our partnership with Hillhouse, our clients and our people.”

Sean Carney, Partner, Co-Head of Global Buyout at Hillhouse Investment, expressed his support: “Lennard is an experienced industry leader with a proven track record in building business services platforms globally.  We are thrilled to partner with his team on Ascentium’s growth journey. This partnership aligns with our investment philosophy of supporting businesses that drive transformation and unlock growth potential. Ascentium’s understanding of changing global trends, innovative approach, and commitment to client success position it well to address the evolving needs of businesses in a  complex global environment.”

About Ascentium

Ascentium is a leading global business services platform dedicated to helping businesses scale greater heights. Headquartered in Singapore and backed by Hillhouse Investment, we empower extraordinary growth through specialised expertise across secretarial, finance, payroll, HR administration, family office, fund administration, GRC, and cross-border & FDI specialist services. Our team of 1,500 professionals spans 9 markets in the Asia-Pacific region, serving over 20,000 active clients across diverse industries. Through innovative, technology-enabled solutions and collaborative approach, Ascentium drives transformative growth, helping clients navigate complex global environments.

For more information, visit: ascentium.com

About Hillhouse Investment

Hillhouse Investment is a long-term investor focused on partnering with quality business leaders to help them grow their organizations globally. For almost 20 years, Hillhouse has worked alongside traditional businesses that have redefined their industries. Our goal is to establish alignment and build sustainable, forward-thinking companies that create lasting value for all stakeholders. Hillhouse is a full life-cycle private equity firm, investing for the long term across opportunities in the business services, healthcare, consumer, and industrials sectors. Operating an integrated platform spanning private equity, credit, real assets and public equity, the firm manages capital on behalf of global institutions such as non-profit foundations, endowments, sovereign wealth funds, and pensions.

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Nancy So – Associate Director, Group Marketing, Ascentium
nancy.so@ascentium.comRoger Ng – Head Edelman Smithfield Singapore  
roger.ng@edelmansmithfield.com

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Appeal of Conscience Foundation to Honor His Eminence Archbishop Elpidophoros of America, the leader of the Greek Orthodox Archdiocese of America and Humanitarian Marta Batmasian at the 59th Annual Appeal of Conscience Gala

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******Leaders of Faith and Business Communities Gathered at Time of Unprecedented Divisiveness and Antisemitism in America******

NEW YORK, Sept. 23, 2024 /PRNewswire/ — Appeal of Conscience Foundation, an interfaith organization dedicated to religious freedom and human rights, and its President and Founder Rabbi Arthur Schneier, presented the 2024 Appeal of Conscience Award to His Eminence Archbishop Elpidophoros of America, the leader of the Greek Orthodox Archdiocese of America and Humanitarian Marta Batmasian at the 59th Annual Appeal of Conscience Awards at The Pierre Hotel in New York.

Appeal of Conscience Award: The Appeal of Conscience Award is presented to visionary religious leaders and business leaders with a sense of social responsibility who use their resources and vast reach to better serve the global community.

“The Appeal of Conscience Foundation is pleased to present the Appeal of Conscience Award to two exemplary honorees,” stated Rabbi Arthur Schneier.  “His Eminence Archbishop Elpidophoros of America was recognized for his outstanding dedication to inter-religious cooperation to advance peaceful co-existence and mutual acceptance, instilling the message for all ages in particular our youth, to “Respect the Other”. Marta Batmasian, a woman of faith and a humanitarian, for her commitment to religious freedom, global and community philanthropy benefiting education, the underserved and humanity.”

“It is truly a profound honor and a most humbling privilege to receive this esteemed recognition from the Appeal of Conscience Foundation, and from a cherished friend of the Ecumenical Patriarch and the Orthodox Church, Rabbi Arthur Schneier,” said His Eminence Archbishop Elpidophoros of America. “Since 1965, Rabbi Schneier and Appeal of Conscience have steadfastly upheld the sacred pillars of coexistence, acceptance, respect, and love among peoples of all faiths.  I am pained that we are witnessing an alarming outbreak of antisemitism. Rather than looking for commonality, there are those who choose to embrace a philosophy of hate. But at times like this we need to speak up in the clearest way possible and say that antisemitism is not merely an insult to common sense but a profound stain on our culture. As I pray that we will see better times, I accept this Award with deep humility and with the solemn pledge to continue our shared journey of peace and reconciliation, ever inspired by our mutual commitment to foster harmony and healing throughout the world.”

“As a grandchild of a genocide survivor, raised in a country where my family was subject to religious intolerance when I arrived in the United States, I wanted to dedicate my life to giving back to others, creating a more just society,” said Marta Batmasian.  “With increased divisiveness and hatred, our world needs peace now, more than ever. I applaud the vision of Rabbi Schneier for founding the Appeal of Conscience Foundation, promoting the principles of human rights and religious freedom. Our world will be a better place if we adhere to these basic principles and spread it to the world.”

About the Honorees:
His Eminence Archbishop Elpidophoros of America, Most Honorable Exarch of the Atlantic and Pacific Oceans, is the eighth Archbishop of America elected since the establishment of the Greek Orthodox Archdiocese in 1922.  He studied at the Aristotle University of Thessaloniki, School of Pastoral and Social Theology, from which he graduated in 1991. In 1993, he finished his postgraduate studies at the Philosophical School of the University of Bonn.

In 1995, he was appointed Deputy Secretary of the Holy and Sacred Synod. In March 2005, at the proposal of His All Holiness Ecumenical Patriarch Bartholomew, he was promoted by the Holy and Sacred Synod to the position of Chief Secretary. He was the Secretary of the Pan-Orthodox Synods in Sofia (1998), Istanbul (2005), Geneva (2006), and Istanbul (2008). He has been an active member of the World Council of Churches serving on its Central Committee and also serving on its Faith and Order Commission since 1996. On May 11, 2019, he was elected Archbishop of America by the Holy and Sacred Synod of the Ecumenical Patriarchate and was enthroned at the Archdiocesan Cathedral of the Holy Trinity in New York City on June 22, 2019

Marta Batmasian is a Humanitarian and Real Estate Investor. She serves on the boards of the Centre for the Arts at Mizner Park, Fund for Armenian Relief, the National Association for Armenian Studies, and Research, Propel Inc., South Florida PBS, and WXEL Public Broadcasting Corporation. She attended Robert College in Istanbul, Turkey, a branch of Columbia University receiving the Bulbenkain Academic Achievement Award and the Hagopian Scholarship Awards for highest academic achievement. She then continued her studies at Leiden University in Holland, and Emerson College in Boston, where she graduated Magna Cum Laude. She completed joint M. A. and Ph. D. programs at Brandeis University where she earned its high Scholastic Award. After graduating from Brandeis, she became superintendent of the Sahag Mesrob Armenian School in Watertown, Massachusetts and was a full-time professor at the University of Massachusetts for eight years. She moved to Boca Raton, Florida in 1983, where she began investing in local shopping centers, amassing more than 36 properties within her first 33 months, and today is among the largest landowners in South Florida, with a billion-dollar empire reaching from Florida to New England.

Faith Leaders Lend Their Support:
“The Appeal of Conscience Foundation’s efforts during these past six decades underscores the pressing need for interfaith dialogue to facilitate mutual respect,” said Archbishop Khajag Barsamian, Pontifical Legate and Vice President, ACF “I have had the pleasure to work along both of our honorees, truly exemplary in their efforts to better humanity. The coming together of those in the business community and so many representatives of different faith communities at the invitation of Rabbi Arthur Schneier underscores the need for understanding and cooperation among people of different religious backgrounds which will ultimately contribute to the promotion of peace and harmony on a global scale.”

“No matter our religion, race, ethnic background, or political beliefs, we must put our differences aside and come together in faith and love,” said Cardinal Timothy Dolan, Archbishop of New York. “I salute my brothers, Archbishop Elpidophoros and Rabbi Arthur Schneier, and applaud the work of the Appeal of Conscience Foundation to unite the worlds of faith and business as together we strive to work towards greater respect and understanding among all people.”

“The National Council of Churches is excited that our vice chair of the Governing Board, His Eminence Archbishop Elpidophoros of America was honored at the 59th Annual Appeal of Conscience Awards Dinner, said Bishop Vashti Murphy McKenzie, NCC’s President /General Secretary. This prestigious award celebrates the Archbishop’s unwavering commitment to promoting peace, religious freedom, and interfaith dialogue. His leadership and dedication inspire us all to work towards a more harmonious and just society.”

Secretary of State of the Vatican, Cardinal Pietro Parolin extended greetings from Pope Francis.

A Leading Business Voice Calls for Unity:
“We live in a time of extreme divisiveness and unprecedented Antisemitism in the United States, it has never been more important for faith leaders from across the spectrum and our business leaders to stand together to promote unity, justice and peace through interfaith dialogue and cooperation. Archbishop Elpidophoros and Marta Batmasian truly exemplify these values,” said John Catsimatidis, Chair of the 59th Appeal of Conscience Annual Awards Dinner and CEO of the Red Apple Group. “I know personally and have witnessed Archbishop Elpidophoros and the efforts of the Appeal of Conscience Foundation, emphasize the positive role that faith can play in fostering understanding and reconciliation during difficult times.”

Previous Honorees:
The ACF has recognized prominent business leaders with the Appeal of Conscience Award including: Bernard Arnault, Mary Barra, Barbara Bush, Michael Bloomberg, Albert Bourla, Robert Iger, Muhtar Kent, Coretta Scott King, Robert Kraft, Brian Moynihan, Virginia Rometty, Stephen A. Schwarzman, Masayoshi Son, Paul Volcker Timotheus Höttges, Stephen M. Ross, Susan Wojcicki and Dr. Rong Yiren.

About Appeal of Conscience Foundation:
Appeal of Conscience Foundation, under the leadership of Rabbi Arthur Schneier, has worked worldwide on behalf of religious freedom, human rights, peace and tolerance since 1965. To uphold the principle “live and let live” is the Appeal of Conscience Foundation’s continuing goal. An interfaith coalition of business, religious and foreign policy leaders, this international organization promotes mutual understanding, peace and interreligious cooperation and provides a voice of conscience to protect minorities.  The Appeal of Conscience Foundation believes that freedom, democracy and human rights are fundamental values that give nations of the world their best hope for peace, security and shared prosperity. www.appealofconscience.org

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SOURCE Appeal of Conscience Foundation

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