Technology

unitQ Warns Developers of Significant Challenges With iOS 18 Update

Published

1 month ago

August 19, 2024

BURLINGAME, Calif., Aug. 19, 2024 /PRNewswire/ — unitQ, the leading AI-powered customer feedback platform empowering organizations to take a customer-centric, real-time data-driven approach to craft high quality products, services and experiences, announced today developers should brace for a surge in user-reported issues when Apple releases iOS 18 this September.

unitQ data from the last three iOS version updates shows a marked increase in user complaints following these updates

unitQ’s comprehensive, AI-driven studies of millions of App Store reviews from thousands of top mobile applications reveals a consistent trend: Major iOS updates result in significant disruptions to core app functionality, despite rigorous beta testing.

unitQ’s data, drawn from the last three iOS version updates, shows a marked increase in user complaints following these updates. For example, in the wake of iOS 17’s release on September 18, 2023, unitQ artificial intelligence recorded a 29% spike in user reported issues across 10 different industries. Problems ranged from generic app crashes and blank screens to industry-specific issues like missing lyrics in music apps, irrelevant search results in shopping apps and overheating and notification problems in social networking apps.

*For more on the user-reported issues associated with the iOS 17 update, read the unitQ study here.

*For more on the user-reported issues associated with the iOS 16 update, read the unitQ study here.

*For more on the user-reported issues associated with the iOS 15 update, read the unitQ study here.

Even with betas, iOS 18 to bring challenges

The destructive quality-of-life or customer-churning issues identified in the unitQ studies occurred despite the advanced release and testing of beta versions — and new betas are now being tested by developers and the public before the expected September release of iOS 18.

This provides even more historical ammunition that the iOS 18 rollout could lead to challenges for end users and, by extension, developers — despite their best efforts. However, the duration these quality issues persist hinges on whether developers and their organizations actively listen to their users’ feedback and promptly address the concerns raised.

“Even with betas, developers need to be aware that the rollout of iOS 18 could lead to significant challenges for end users,” said Christian Wiklund, unitQ CEO and Co-Founder. “Key to mitigating these issues is active listening and prompt response to user feedback.”

Incorporate user feedback into your tech stack

Companies are pouring resources into their technology stacks, integrating systems for everything from auditing and security monitoring to application performance and infrastructure management. CIOs and other corporate leaders are deploying a variety of tools to secure their organization’s long-term success. However, one critical data source often remains untapped.

This overlooked data is the “Voice of the Customer.” Real-time user feedback offers insights into the performance, features and capabilities of your products and services. What’s more, users of applications often uncover as many, but different, issues as machine signals sent from observability platforms. This means that listening to and taking action based on customer feedback are on equal footing with observability platforms.

User reviews on platforms like the App Store and Google Play, customer service interactions in Zendesk, incident reports in Jira, and conversations on social media channels such as Discord, LinkedIn, Reddit, and X, together provide a comprehensive view of customer preferences, challenges and priorities.

Addressing the issues identified through customer feedback, no matter the language, can boost developers’ key performance metrics, enhance customer satisfaction, attract new users and open up additional revenue opportunities.

Most importantly, user feedback provides an immediate guide to resolving user-facing issues associated with new software updates, like the upcoming iOS 18 release.

Harness user feedback with unitQ artificial intelligence

Embracing customer feedback is only the first step. The greater challenge is in managing and analyzing this vast amount of data to uncover actionable insights.

Artificial intelligence can streamline the analysis of vast amounts of customer feedback — bringing key themes and sentiment trends to the forefront, predicting product defects, feature requests and identifying potential areas for improvement. unitQ’s AI understands the context and subtleties of customer reviews and feedback, enabling a deeper insight into customer perceptions in real time. By harnessing unitQ, organizations can not only meet but surpass quality expectations, staying ahead of the competition and reducing the impact of new iOS and other updates.

About unitQ

As the leading AI-powered Voice-of-the-Customer platform, unitQ empowers companies with actionable insights from user feedback to help them craft high-quality products, services and experiences. unitQ centralizes feedback from all sources and automatically groups it into thousands of granular categories to help organizations discover what matters most to users — all in real time. Category-leading companies like Spotify, Bumble, Pinterest, Udemy, CarGurus, HelloFresh and Zendesk rely on unitQ to drive growth, reduce churn and build brand loyalty.

With unitQ customer feedback software, including unitQ GPT, organizations can discover quality issues at the same time as their users. Know what product launches, releases or evergreen features are causing the most bugs or support tickets. Drill into the root causes of these issues by source, platform, device, customer segment and more.

Want to see how your organization compares to others? Get your free unitQ Score or book a unitQ demo today!

Follow unitQ on LinkedIn and X.

To learn more, contact David Kravets from unitQ at media@unitQ.com.

View original content to download multimedia:https://www.prnewswire.com/news-releases/unitq-warns-developers-of-significant-challenges-with-ios-18-update-302224855.html

SOURCE unitQ

Technology

Uploadcare Unveils New File Uploading Widget, Uploadcare File Uploader v1

Published

52 mins ago

September 24, 2024

Uploadcare’s Latest Innovation Offers Developers a Seamless, Secure and Scalable Solution for Integrating File Uploads Into Any Project

BOSTON, Sept. 24, 2024 /PRNewswire-PRWeb/ — Today, Uploadcare, a leading file management platform and content delivery network, announced the launch of Uploadcare File Uploader v1. Designed to meet the needs of developers building websites and SaaS applications with modern web tools, the file uploading widget provides an efficient and reliable way to integrate scalable and secure file uploads into any project.

“At Uploadcare, we understand that developers need a turnkey file-uploading solution to focus on what matters most: building great products,” said Igor Debatur, CEO of Uploadcare.

Uploadcare File Uploader sets itself apart with a range of key benefits to streamline the development process and enhance the end-user experience:

Easy Integration & Hassle-Free Maintenance: Quickly integrate into any tech stack with the plug-and-play solution that provides code snippets and instructions and ensures stable uploads without ongoing maintenance.Robust Security: Automatically detect inappropriate content and infected files, upholding regulatory compliance and brand integrity. Prevent unauthorized file uploads with signed uploads.Multiple Upload Sources: Support file uploads from up to 14 sources, including popular platforms like Google Drive, Dropbox, Instagram, and more.Built-in Image Editor: Empower users to edit images before upload, including options like cropping, resizing and applying filters.Advanced Accessibility: Maximize customer reach by adopting the interface with out-of-the-box A11Y accessibility options.

“At Uploadcare, we understand that developers need a turnkey file-uploading solution to focus on what matters most: building great products,” said Igor Debatur, CEO of Uploadcare. “Our new file uploader not only speeds up time-to-market but also eliminates the headaches associated with maintaining and securing file uploads, allowing developers to concentrate on their core product.”

To learn more about the latest features of the Uploadcare File Uploader, register for a live webinar on Oct. 10 at 11 a.m. EDT / 5 p.m. CET. Attendees can view a live demonstration, have their questions answered and will automatically be entered in a raffle for a Keychron Q3 Max mechanical keyboard.

For an Uploadcare File Uploader 14-day free trial, visit uploadcare.com/uploader1. To learn about Uploadcare’s offerings, visit uploadcare.com.

About Uploadcare

Uploadcare is a leading file management platform and content delivery network, enabling developers around the world to upload, manage, process, render, optimize and deliver digital content for applications and websites via a powerful suite of APIs. The developer-oriented platform was founded in 2011 by tech enthusiasts experienced in web development and image processing that encountered problems with uploading and file management, who decided to create an all-in-one solution that worked at scale. 13 years later, Uploadcare has grown rapidly, garnering clients like PandaDoc, Buffer, UserTesting, Zapier and more. To learn more about Uploadcare, visit uploadcare.com.

Media Contact

Lilly Carrion, Uploadcare, 1 9546008860, lilly@palmerpublic.com, https://uploadcare.com/

View original content to download multimedia:https://www.prweb.com/releases/uploadcare-unveils-new-file-uploading-widget-uploadcare-file-uploader-v1-302257216.html

SOURCE Uploadcare

Technology

Washington Tech Workforce Coalition Forms to Meet the Need for Diverse, Highly Skilled Candidates for In-Demand Tech Jobs

Published

52 mins ago

September 24, 2024

Industry leaders, educators and community organizations invited to join this important initiative

SEATTLE, Sept. 24, 2024 /PRNewswire/ — The Washington Tech Workforce Coalition (WTWC) proudly announces its launch, marking a significant step toward addressing the growing demand for technology roles across multiple industries. The Coalition will hold its first convening on Oct. 29, 2024 from 2-7pm at the AWS Skills Center in Seattle.

The Coalition focuses on creating opportunities for underserved and underrepresented populations while fostering a collaborative space where industry leaders, educators, training partners, community partners, and government agencies work together to meet workforce demands and facilitate job placements. The Coalition’s new website, watechcoalition.org, is the hub of this network where partners can join the Coalition, sign up for committees, read updates, find best practices and track outcomes.

Vision
The Washington Tech Workforce Coalition envisions an enduring ecosystem designed to bridge workforce gaps and advance workers’ skills in Cybersecurity, Data Analytics, IT & Cloud Computing, and Software Development.

Key responsibilities include:

Developing a talent pipeline responsive to industry needs.Closing the skills gap by creating technical and professional skills development programs.Connecting high-quality candidates with internships and full-time jobs to meet employer needs.Building relationships and credibility with workforce system stakeholders.

The Coalition is supported by industry experts AWS and Accenture, led by Computing for All, in collaboration with the Washington Technology Industry Association (WTIA), and committed employers throughout Washington State. These members form the core of the Industry Advisory Committee.

Coalition Partners
The Washington Tech Workforce Coalition includes a network of fourteen placement providers and subrecipients that will help launch 1,000 careers in technology roles by October 2025.

Placement Providers will offer various services, including community and employer engagement, candidate training, support, and job placement. Placement Providers include Ada Developers Academy, CodeDay, Per Scholas, PNW Cyber Challenge Games, Riipen and North Seattle College, Saint Martin’s University (Washington Vets2Tech), and Year Up.

These placement providers join the Coalition’s subrecipients (below) involved in strategic efforts to develop outreach and alignment with underserved communities, education, and employers. Subrecipients include Career Connect Southwest STEM Regional Network, Center of Excellence for Information & Computing Technology (COEICT), Evergreen Goodwill, King Pierce Regional Network / Washington Alliance for Better Schools (WABS), North Central Regional Network, Seattle Jobs Initiative (SJI), and Washington Technology Industry Association (WTIA).

Collectively, these grant partners build and expand training programs and job placement pipelines across the state.

Structure
Initial funding for the Coalition is from the US Department of Commerce Good Jobs Challenge grant. Implementation is through the Washington Jobs Initiative managed by Washington Student Achievement Council (WSAC). Computing for All, a 501(c)(3) technology education nonprofit organization manages the Coalition, building alignment among community, education, and industry partners to align training and job opportunities while uniting and lifting our local economies.  
The launch of the Coalition underscores all the members’ dedication to leveraging resources, applying best practices, and fostering a shared vision for talent development in technology.

For more information on the Coalition and to learn how to get involved, visit watechcoalition.org.

CONTACT: press@watechcoalition.org

View original content:https://www.prnewswire.com/news-releases/washington-tech-workforce-coalition-forms-to-meet-the-need-for-diverse-highly-skilled-candidates-for-in-demand-tech-jobs-302257526.html

SOURCE Computing for All

Technology

WCG Improves Clinical Trial Adjudication with Enhanced AIMS Solution

Published

53 mins ago

September 24, 2024

PRINCETON, N.J., Sept. 24, 2024 /PRNewswire/ — WCG, the global leader in providing solutions that measurably improve and accelerate clinical research, is excited to announce the latest advancement in the WCG ClinSphere™ platform with the addition of an interactive adjudication model in its Adjudication Information Management System (AIMS®) solution. Specifically designed to simplify and streamline the adjudication process for clinical trials, AIMS improves efficiency, compliance, and data accuracy.

The new interactive adjudication model feature allows adjudication committee members to review all relevant clinical data for a subject within a single interactive screen, making review of lengthy subject data listings a thing of the past. Initially developed for use for adjudication within complex multiple myeloma trials, this application is now optimized for use across any therapeutic area and trial design. It is poised to become the new industry standard for clinical trial adjudication, addressing the growing complexity and volume of trials requiring expert adjudication.

“We are thrilled to offer a solution that not only improves operational efficiency but also ensures accuracy and compliance for clinical trial adjudication,” said Mark McDonald, president, Review Solutions at WCG. “AIMS empowers clinical teams to navigate the adjudication process with ease, allowing for faster decision-making and better trial outcomes.”

Key Features of the Enhancements to WCG’s AIMS Solution:

Interactive Data Review (IDR): A new user interface providing an interactive and intuitive view of clinical trial data across a subject, including automatic data change flags, resulting in increased clarity for adjudicators.

Multi-Record Per Case Adjudication: Review multiple records or data points simultaneously to streamline decision-making and reduce human error.

Real-Time Reporting and Insights: Access real-time reports, ensuring up-to-date adjudication oversight and informed decision-making.

21 CFR Part 11 Compliance: Ensure regulatory compliance with a comprehensive audit trail and built-in validation.

Built-In DICOM Imaging Viewer & Redaction Tools: Facilitate secure and efficient review of medical images and sensitive trial data.

“We recognize the unique challenges sponsors face to meet the adjudication needs of increasingly complex clinical trials,” added McDonald. “AIMS enhances not only the quality of adjudication but also the satisfaction of all stakeholders involved in the trial process.”

To learn more about AIMS, visit https://www.wcgclinical.com/technologies/aims/.

About WCG

WCG is a global leader of solutions that measurably improve and accelerate clinical research. Biopharmaceutical and medical device companies, contract research organizations (CROs), research institutions, and sites partner with us for our unmatched expertise, data intelligence, and purpose-built technology to make informed decisions and optimize study outcomes, while maintaining the highest standards of human participant protection. WCG raises the bar by pioneering new concepts, reimagining processes, fostering compliance and safety, and empowering those who perform clinical trials to accelerate the delivery of medical therapies and devices that improve lives. For more information, please visit wcgclinical.com or follow us on LinkedIn or X @WCGClinical.

View original content to download multimedia:https://www.prnewswire.com/news-releases/wcg-improves-clinical-trial-adjudication-with-enhanced-aims-solution-302257525.html

SOURCE WCG