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Sinch Introduces Sinch AI: Revolutionizing Customer Engagement with Intentional Intelligence

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                       Empowering Businesses with Advanced AI Tools for Unparalleled, Trustworthy Conversational Experiences

ATLANTA and STOCKHOLM, July 17, 2024 /PRNewswire/ — Sinch which is pioneering the way the world communicates through its Customer Communications Cloud, today announced the debut of Sinch AI. This groundbreaking capability equips forward-thinking businesses with advanced tools to craft smarter, safer, and more efficient conversational experiences, setting them apart in an increasingly competitive market.

In today’s fast-paced business environment, the challenges are immense. With customer expectations reaching new heights and market conditions constantly evolving, maintaining customer loyalty remains critical, yet harder than ever. Exceptional conversational experiences are a reliable key differentiator, allowing businesses to distinguish themselves and rise above the competition. Recent advancements in AI have significantly enhanced these interactions, making them not only more impactful and valuable but also impossible to ignore.

Our mission is to enable our customers to create impactful conversational experiences that transform interactions from mere engagement to genuine delight. “As an organization, we believe AI must be intentional and address our customers’ communications needs. AI has always been central to our vision, and Sinch AI truly represents the next evolution in this journey,” said Sean O’Neal, Chief Product Officer at Sinch.

Seamlessly integrated throughout the Sinch Customer Communications Cloud, Sinch AI delivers intelligent solutions across all major business functions. Sinch AI accelerates marketing and support teams with generative writing tools and sophisticated bots throughout our suite of applications. For developers and product managers, Sinch AI provides smarter building blocks that detect conversational nuances like sentiment and intention via our robust API platform. Additionally, within our Super Network, Sinch AI proactively filters out fraud, enabling operators to connect with confidence.

The AI we create is purpose-driven, designed to help people work faster, solve important problems, and integrate reliably. By speeding up their work, helping spot and reduce fraud, and enhancing message understanding, we ensure our customers can achieve more with Sinch AI.

No matter what, a business needs to create exceptional conversational experiences, Sinch provides the most advanced solutions. “While innovation is at our core, being a trusted partner isn’t negotiable,” said Sibito Morley, Chief Data & Transformation Officer at Sinch. “The current AI landscape is complex, with both exciting innovations and potential pitfalls. To ensure businesses can confidently use Sinch AI, we are committed to embedding robust AI governance from the onset. These safeguards are integral and present at the highest levels within Sinch.”

Sinch’s commitment to intentionally applied AI is evident in its customer success stories, such as the recent collaboration with Moet Ik Naar De Dokter (MINDD) in the Netherlands. By utilizing Sinch AI, MINDD transformed patient triage, making the process faster, prioritizing patient safety, and addressing biases to ensure effective and equitable navigation for all users.

“It’s been a great experience working with Sinch because feedback flows both ways. They think deeply about the problems we’re trying to solve,” said Geertina Hamstra, MINDD Conversational AI expert.

To learn more, please visit Sinch AI

For more information, please contact:
Janet Lennon
Director of Global Communications
janet.lennon@sinch.com

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SOURCE Sinch AB

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TVU Networks Revolutionizes Live Broadcasting with Cloud and AI-Powered Solutions at Broadcast India 2024

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CUPERTINO, Calif., Sept. 25, 2024 /PRNewswire/ — TVU Networks, a global leader in IP and cloud-based live video solutions, will showcase its latest innovations at Broadcast India 2024, October 17-19, booth J1-A. These groundbreaking technologies are set to revolutionize the broadcasting industry.

Empowering Broadcasters with Agile Solutions

Paul Shen, CEO of TVU Networks, underscores the company’s collaborative ethos: “We’re not just providing tools; we’re partnering with broadcasters to transform their live production capabilities. Our goal is to empower our partners with the agility needed to meet evolving audience demands, shaping the future of live broadcasting with tangible results today.”

Microservices: The Heart of TVU’s Innovation

At the core of TVU’s engineering philosophy are microservices—modular building blocks enabling powerful new capabilities. By leveraging hundreds of microservices within TVU transmitters and SaaS applications, broadcasters can swiftly create dynamic workflows that seamlessly integrate with on-premise infrastructures. Since 2019, TVU has been integrating AI into these microservices, further streamlining tasks and expanding coverage capabilities.

Unleashing Flexibility with TVU MediaHub™ and Hybrid Workflows

The six-time award-winning MediaHub allows broadcasters to ingest unlimited sources into the TVU ecosystem, enabling seamless switching within SaaS applications like TVU Producer. TVU’s Agent, deployable on existing on-premise hardware, offers unparalleled flexibility in managing processing and resource use. This innovative solution, proven in large-scale productions such as the Sertoes Rally in Brazil, exemplifies TVU’s commitment to maximizing media workflow efficiency.

Enhancing Operations and Visibility

A notable innovation in TVU’s suite of solutions is the Network Operations Center (NOC), providing unprecedented visibility into cloud, on-premise, and hybrid media supply chains. This powerful tool offers broadcasters comprehensive control and insight into their operations, allowing for efficient management of complex broadcasting workflows across various environments.

Pioneering the Future of Broadcasting

By harnessing cutting-edge technologies such as cloud computing, AI, and 5G, TVU Networks continues to pioneer adaptive solutions for the ever-evolving media landscape. These technologies work in concert to provide broadcasters with unparalleled capabilities in content creation, management, and distribution.

Visitors to Broadcast India 2024 are invited to experience TVU Networks’ end-to-end ecosystem of cloud-based solutions at booth J1-A, witnessing firsthand how these innovations are shaping the future of the media supply chain.

Learn More: https://info.tvunetworks.com/bi-2024

Photo – https://mma.prnewswire.com/media/2513881/20240919172458.jpg 

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Hyundai Motor Group Unveils End-to-End Hydrogen Solutions and Hydrogen Roadmap at H2 MEET 2024

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Hyundai Motor Group unveils comprehensive hydrogen technology solutions and a roadmap at H2 MEET 2024, Korea’s largest hydrogen industry eventThe Group is showcasing its hydrogen business and technology under the HTWO, emphasizing its unique capabilities and strong collaboration among affiliatesHydrogen value chain business solutions are exhibited as part of four scenarios: Energy Security, Port & Airport Decarbonization, Industrial Applications & Businesses and Hydrogen Society

SEOUL, South Korea, Sept. 24, 2024 /CNW/ — Hyundai Motor Group (the Group) unveiled its end-to-end hydrogen solutions and roadmap at H2 MEET 2024[1], Korea’s largest hydrogen industry exhibition event, running from September 25 to 27 at the Korea International Exhibition Center (KINTEX) near Seoul.

Under the theme ‘Be a First Mover in Hydrogen,’ the Group introduced its hydrogen business and technology spanning the entire hydrogen value chain under the HTWO brand. This builds upon its hydrogen vision presentation made at this year’s Consumer Electronics Show (CES).

H2 MEET 2024 marks the first event in which all the Group’s affiliates are participating together under the HTWO. Participating affiliates include Hyundai Motor Company, Hyundai Rotem, Hyundai Steel, Hyundai Engineering, Hyundai E&C and Hyundai Glovis.

At its massive H2 MEET booth, the Group is showing four hydrogen value chain business solutions in four scenario-based exhibitions with staff available for explanation at each exhibition corner and digital docents available via smartphones.

The first scenario exhibition, ‘Energy Security,’ introduces the Group’s innovative resource-cycle hydrogen production technologies including W2H (Waste-to-Hydrogen) and P2H (Plastic-to-Hydrogen). W2H utilizes organic waste such as food and sewage sludge to produce hydrogen, while P2H utilizes non-recyclable plastic. The exhibition also showcases Korea‘s very first W2H facility in Chungju that converts food waste into hydrogen and supplies hydrogen to nearby refueling stations.

Visitors will also be able to check on Hyundai Motor’s field-proven cell system and its reverse electrolysis technology – PEM electrolysis, which is ideal for producing high-purity hydrogen. The exhibit also features Korea’s very first PEM electrolysis production facility in Buan, operated by Hyundai E&C, alongside other business cases that run on the hydrogen produced. 

The second scenario exhibition, ‘Port & Airport Decarbonization’ introduces hydrogen solutions that can be applied to high-carbon-emitting industrial complexes, including ports and airports. Hyundai Motor successfully deployed a pioneering fleet of 30 Class 8 XCIENT Fuel Cell hydrogen-powered trucks for the NorCAL ZERO Project since last year with an aim to reduce carbon emissions at the port of Oakland in California, U.S.

More information about Hyundai Motor Group can be found at: http://www.hyundaimotorgroup.com or Newsroom: Media Hub by Hyundai, Kia Global Media Center (kianewscenter.com), Genesis Newsroom

[1] H2 MEET stands for ‘Hydrogen Mobility Energy Environment Technology’

 

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SOURCE Hyundai Motor Group

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Inside information: Valmet to supply a complete pulp mill with full-scope automation and flow control solutions to Arauco in Brazil

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Valmet Oyj’s stock exchange release (inside information) on September 25, 2024 at 01:45 a.m. EEST

ESPOO, Finland, Sept. 25, 2024 /PRNewswire/ — The Board of Directors of Arauco have today approved an investment of a complete pulp mill and selected Valmet as the supplier for the project. Valmet’s scope will be the delivery of complete pulp mill including also full-scope automation and flow control solutions to Arauco. The new pulp mill will be the world’s largest single-phase pulp mill project with 3.5 million tonne per year pulp production capacity. The new mill is estimated to start-up in the second half of 2027.  The pulp mill will be built in Inocência, in the state of Mato Grosso do Sul, Brazil.

The contract is estimated to be finalized by the end of 2024.

The value of the order for Valmet is over EUR 1 billion, and it is expected to be included in Valmet’s orders received for the fourth quarter 2024. The anticipated delivery will have an important employment impact on Valmet and its subcontractors especially in Brazil, Finland, Sweden, Denmark, India and China.

“This is an important and decisive stage of our Sucuriú Project, which will feature high expertise and state-of-the-art technology. As the world’s largest single-phase pulp production project, our choice to partner with Valmet reflects Arauco’s commitment to partnering with those who share our vision for innovation and sustainable practices,” says Cristian Infante, Global CEO of Arauco.

“This investment is a significant milestone for the industry, and we are proud to be selected as the partner for Arauco in this major project. Arauco’s new pulp mill will be the largest single-phase pulp mill project in the world and will be a showcase for Valmet’s sustainable technologies. In addition, the mill will generate a significant amount of excess bioelectricity, contributing positively to the sustainable energy supply of the area,” says Thomas Hinnerskov, President and CEO of Valmet.

“With a complete mill delivery, Valmet can offer the full benefits of our innovative and comprehensive offering consisting of process technology, automation systems, flow control solutions and services. Even though the mill will be the largest ever delivered, Valmet’s delivery scope will include proven technologies creating a good foundation for this mega mill investment. The mill will feature leading process technologies, including the latest developments in our continuous cooking technology especially tailored for large hardwood mills and the most advanced automation systems and flow control solutions. Complete automation solution includes the latest Valmet DNAe automation system together with mill-wide optimization solution. The solutions are designed to deliver excellent energy efficiency, optimized end-product quality, and high environmental performance,” says Sami Riekkola, Business Line President, Pulp and Energy, Valmet.

“The development of the pulp industry in Brazil has been substantial in the past years. To meet the demands of this market and serve the customers even better in the region, Valmet has systematically strengthened its presence and competences locally. Our knowledge about the local conditions, experience in executing projects and commitment to provide long-term services for the new plant ensuring high operational efficiency and sustainability were recognized by Arauco as very important factors in their decision to partner with Valmet,” says Celso Tacla, Area President, South America, Valmet.

Details about Valmet’s technology delivery to Arauco Sucuriú pulp mill project

Valmet will deliver the full production process from wood handling to ready pulp bales to produce hardwood pulp, as well as automation system and related flow control solutions for the whole mill including features form Valmet’s Industrial Internet offering. Valmet’s delivery scope includes the engineering, procurement, and construction, including civil construction and commissioning works at the site.

Valmet’s process technology delivery will include wood handling, cooking and fiber line, pulp drying and baling, non-condensable gases (NCG) handling solution, evaporation, recovery boiler, biomass boiler, recausticizing, lime kiln, biomass dryer and gasifier.

The automation delivery will include Valmet’s latest distributed control system Valmet DNAe, advanced process controls (APC), analyzers and online measurements as well as mill-wide optimization covering all process islands. The Industrial Internet solutions scope includes simulators and connectivity to Valmet Performance Center.

The delivery will additionally include flow control solutions featuring valves and valve automation. 

Information about the customer Arauco

Arauco is a global forest industry company, originally from Chile, with a presence on five continents. Founded in 1979, it has operations in more than 75 countries and 55 mills in Brazil, Chile, Argentina, Uruguay, Mexico, the United States, Canada, Germany, Spain, Portugal, and South Africa. It operates globally with over 18,000 employees guided by solid values and common vision of contributing to improving the lives of people and the planet, developing renewable forest products for the challenges of a sustainable world.  

Further information, please contact:
Sami Riekkola, Business Line President, Pulp and Energy, Valmet, tel. +358 40 542 7437
Celso Tacla, Area President, South America, Valmet, tel. +55 41 3341 458
Pekka Rouhiainen, VP, Investor Relations, Valmet, tel. +358 10 672 0020
Anu Salonsaari-Posti, SVP, Communications, marketing, sustainability and corporate relations, Valmet, tel. +358 50 453 4262

VALMET

Katri Hokkanen
CFO 

Pekka Rouhiainen
VP, Investor Relations

DISTRIBUTION:
Nasdaq Helsinki
Major media
www.valmet.com

Valmet has a global customer base across various process industries. We are a leading global developer and supplier of process technologies, automation and services for the pulp, paper and energy industries. With our automation systems and flow control solutions we serve an even wider base of process industries. Our more than 19,000 professionals around the world work close to our customers and are committed to moving our customers’ performance forward – every day.

The company has over 220 years of industrial history and a strong track record in continuous improvement and renewal. Valmet’s net sales in 2023 were approximately EUR 5.5 billion.

Valmet’s shares are listed on the Nasdaq Helsinki and the head office is in Espoo, Finland. 

Follow us on valmet.com | X | X (IR) | LinkedIn | Facebook | YouTube | Instagram |

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