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Alkami Becomes First TechFin Certified by J.D. Power for “An Outstanding Mobile Banking Platform Experience”

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Distinction places Alkami in the top quintile of all companies assessed by J.D. Power mobile experience benchmark

PLANO, Texas, July 15, 2024 /PRNewswire/ — Alkami Technology, Inc. (Nasdaq: ALKT) (“Alkami”), a leading cloud-based digital banking solutions provider for financial institutions in the U.S., announced today that Alkami’s Mobile Banking Platform is certified by J.D. Power for providing clients with “An Outstanding Mobile Banking Platform Experience.”

Alkami is the first digital banking solutions provider to earn the distinction, requiring it to score within the top quintile of all companies assessed by the J.D. Power mobile experience benchmark, taking into consideration both user satisfaction and a sustainable user experience (UX) practice. For the former, Alkami is among the top quintile in overall user satisfaction, which includes visual appeal, speed of screens loading, range of services/activities, ease of navigation and clarity of information provided. For the latter, Alkami also scores among the top quintile of all companies ranked by the J.D. Power mobile experience.

“The J.D. Power Mobile App Platform Certification assists banks that are looking to affiliate with an exceptional fintech platform provider,” said Jennifer White, senior director of banking and payments intelligence at J.D. Power. “Banks can rely on J.D. Power standards to identify which platform providers offer exceptional user experiences with a sustainable commitment to banking mobile app excellence.”

According to recent research commissioned by Alkami in partnership with The Center for Generational Kinetics, the digital banking experience ranks as the most important attribute for consumers in determining their ideal financial provider.

“Alkami is honored to be the first digital banking provider certified by J.D. Power, the most recognized global leader in industry intelligence,” said Alex Shootman, chief executive officer at Alkami. “With mobile banking an essential technology for financial institutions, the user experience is more important than ever. This certification provides financial institutions with confidence that Alkami meets a standard of excellence in mobile user experience set by market leaders across multiple categories, as objectively measured by J.D. Power,” Shootman continued.

As the first qualification criterion to be included in the certification program, technology providers’ apps must rank among top performers in the most recent J.D. Power North America Mobile App Satisfaction Index.SM Benchmark rankings are based on overall customer satisfaction with the mobile app experience for 259 brands across 11 industries.

In addition, qualifying brands must pass a rigorous evaluation of 146 mobile app experience and operational best practices conducted by J.D. Power. These mobile best practices include, but are not limited to product design and development, end user understanding, vision, client relationship, data and overall mobile app performance.

About Alkami
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly, and build thriving digital communities. Alkami helps clients transform through retail and commercial banking, digital account opening, and data and marketing solutions. To learn more, visit www.alkami.com.

About J.D. Power
J.D. Power is a global leader in consumer insights, advisory services, and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 55 years. The world’s leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.

J.D. Power has offices in North America, Europe and Asia Pacific. To learn more about the company’s business offerings, visit JDPower.com/business. The J.D. Power auto-shopping tool can be found at JDPower.com.

Media Relations Contacts
Vested
alkami@fullyvested.com 

Marla Pieton
marla.pieton@alkami.com 

The Center for Generational Kinetics – National Research Study 2024, commissioned by Alkami, included 1,500 U.S. participants ages 22-65 weighted to the 2020 US Census for age, gender, region, and ethnicity. Survey was conducted online from January 12, 2024, to January 30, 2024.

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SOURCE Alkami Technology, Inc.

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Globe Teleservices Partners with XOX Malaysia for Exclusive A2P SMS Services

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SINGAPORE, Nov. 11, 2024 /PRNewswire/ — Globe Teleservices (GTS), a leading global telecom solutions provider, is thrilled to announce the signing of an exclusive 3-year contract with XOX Malaysia, a leading mobile virtual network operator (MVNO). This partnership will empower them to expand their reach globally through our secure and reliable A2P (Application-to-Person) SMS messaging services.

With our cutting-edge messaging solutions, XOX Malaysia will benefit from direct, seamless, and secure connections that ensure faster and more effective communication with their global audience.

Ashutosh Agrawal, Group CEO of Globe Teleservices, said, “We are excited to collaborate with XOX Malaysia to help them extend their global footprint through our A2P SMS solutions, helping them deliver better services no matter the location.”

“At XOX, our mission is to enhance customer experiences by providing top-tier services. With Globe Teleservices’ secure and robust A2P SMS solutions, we are sure to meet the growing demands for seamless communication across borders,” added Loh Boon Teong, COO of XOX.

This collaboration represents another significant step in Globe Teleservices’ goal to enable innovations #ei through their secure messaging solutions that drive success in today’s digital age.

About Globe Teleservices

Globe Teleservices is a Singapore-based telecom conglomerate with a global presence, having offices in the USA, Tanzania, Ghana, India, Malaysia, and Hong Kong. The company specializes in transformative solutions that enable businesses to establish seamless global connectivity. It provides niche next-gen solutions in A2P monetization, omnichannel messaging, anti-fraud & cloud services. GTS collaborates closely with top-tier mobile operators and regulators globally to digitize services and emphasize revenue assurance. GTS is a member of prestigious forums like MEF, GSMA, GLF, Trust in Enterprise Messaging, TMForum, PITA and ITU-APT. Notable accolades include being awarded the Tier 1 recognition in A2P SMS Messaging Market Impact Report 2024 – in MNO and Enterprise edition by ROCCO, Best Voice/Data Service Innovation Award at CC – Global Awards 2024, Berlin, ranked among the High-Growth Companies in Asia-Pacific 2024 by FT & Statista, and Tier One Ranking in ROCCO’s A2P SMS Market Impact Report 2023 – MNO edition.

View original content:https://www.prnewswire.co.uk/news-releases/globe-teleservices-partners-with-xox-malaysia-for-exclusive-a2p-sms-services-302301250.html

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Uhale OS Powers Latest RCA Digital Picture Frames

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SINGAPORE, Nov. 11, 2024 /PRNewswire/ —  Uhale, the digital picture frame OS maker, today announced that RCA is the next brand to deploy Uhale OS on its latest line of digital picture frames. RCA has developed digital picture frames in various screen sizes with Uhale OS that are intuitive and highly user-friendly.

Uhale OS, paired with the free Uhale mobile app, delivers consumers a seamless and personalized photo-sharing experience. Sharing photos through Uhale is extremely popular among consumers, with 10M+ photos shared each month. The digital picture frames powered by Uhale enable families and friends to connect and celebrate life’s milestones more easily than ever before.

“We are excited to see that RCA chose Uhale OS for their digital picture frames,” said Lewis Zhang, General Manager at Uhale. “Our OS enables RCA customers to easily share their most precious moments with friends and family.”

“By integrating Uhale’s easy-to-use software, we are enhancing our product offering and ensuring that families can easily share and relive their cherished moments,” said Tony Bozzini, President of RCA.

The RCA digital picture frames are now available on Amazon. With Uhale’s commitment to simplicity and flexibility, these picture frames offer a dynamic visual experience that connects loved ones regardless of distance. Families can now effortlessly share photos in real time, creating vibrant displays of cherished moments for everyone to enjoy.

About Uhale

Uhale, a Whale TV brand, is transforming how consumers share memories with its innovative smart solutions for digital photo frames. Uhale offers a seamless platform for sharing photos, celebrating milestones, and enjoying interactive features. By integrating advanced system software with a user-friendly mobile app, Uhale connects families and friends, transforming cherished moments into a dynamic visual experience. Designed for simplicity and flexibility, Uhale ensures that connecting with loved ones through these treasured moments is enjoyable and effortless.

About RCA

RCA is one of the most recognized names in the electronics industry, delivering innovative and reliable technology that has entertained families for over 100 years. Consumers worldwide depend on the RCA brand to provide products and services that feature the latest technology and design, are easy to use, and deliver the highest value and longevity. Generations of families continue to rely on the RCA brand for their home entertainment and lifestyle. RCA is a global trademark of Established.

View original content to download multimedia:https://www.prnewswire.com/news-releases/uhale-os-powers-latest-rca-digital-picture-frames-302302013.html

SOURCE Whale TV

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HCLTech launches Global Cyber Resilience Study: 81% of security leaders expect cyberattacks in the next 12 months

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NEW YORK and NOIDA, India, Nov. 12, 2024 /PRNewswire/ — HCLTech, a leading global technology company, recently released The Global Cyber Resilience Study 2024-25, detailing strategic priorities aimed at bolstering cybersecurity readiness and resilience. The report compiles perspectives from 1500+ leaders across industries in North America, Europe, and Australia and New Zealand.

According to the report, 81% of the security leaders anticipate a cyberattack on their organizations in the next 12 months while only 48% believe they can prevent one. 54% of the security leaders identify AI generated attacks as the biggest security risk. 76% of the security leaders faced high to moderate challenges in resuming business fully in the aftermath of a cyberattack.

“Building a strong digital foundation for modern organizations requires robust prevention, response and recovery capabilities against cyberattacks. With AI-driven threats on the rise and recovery becoming more complex, adopting a strategy centered on comprehensive resilience is essential. This includes investing in cyber resilience solutions, zero-trust controls and AI-assisted automation, and streamlining security tools through a platform-based approach. With over 26 years of experience, we believe our solutions will enable organizations to strike a stronger balance between managing cyber risks and addressing cost pressures, ultimately driving enhanced operational efficiency,” said Jagadeshwar Gattu, President, Digital Foundation Services, HCLTech.

North America witnessed the highest incidence of reported attacks at 64% of surveyed security leaders indicating their organization had been targeted, followed by 57% in Europe and 51% in the AustraliaNew Zealand region. In response to these rising threats, 63% of security leaders plan to increase cybersecurity investments over the next 12 months. Improving compliance and risk management emerged as the top priority for 84% of respondents, followed closely by investments in SOC automation (76%) and incident response and recovery capabilities (75%), reflecting a clear focus on strengthening both proactive and reactive cybersecurity measures.

While only 35% of security leaders feel confident in their in-house expertise to manage cybersecurity risks, 90% expect to continue relying on external sourcing to bolster their capabilities. Additionally, only 37% feel they are effective in communicating their organization’s IT security posture to the board and C-suite, highlighting a gap in both internal expertise and strategic communication at the leadership level.

“Cybersecurity is a strategic capability for businesses—and CISOs and CROs (Chief Risk Officers) must serve as a critical bridge between the board and technology/business teams, transitioning to real-time risk governance and control execution to manage rapidly changing threat landscapes. As cyber threats evolve daily, the effective implementation of a cyber strategy increasingly relies on automation and AI,” added Amit Jain, EVP and Global Head, Cybersecurity Services, HCLTech. “HCLTech’s dynamic cybersecurity framework is designed to address these challenges, improving stakeholder relationships and enhancing visibility into cyber preparedness and resilience.”

To access the full report, visit https://www.hcltech.com/digital-foundation/cyber-resilience-report

About HCLTech

HCLTech is a global technology company, home to more than 218,000 people across 59 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of 12 months ending September 2024 totaled $13.7B. To learn how we can supercharge progress for you, visit hcltech.com.

View original content:https://www.prnewswire.com/in/news-releases/hcltech-launches-global-cyber-resilience-study-81-of-security-leaders-expect-cyberattacks-in-the-next-12-months-302302045.html

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