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Fast-Growing Rural Fiber Internet Provider Conexon Connect Elevates Customer Experience with New Leadership Role, Expanded Focus

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6 months ago

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Abby Carere named Chief Customer Experience Officer, charged with optimizing user experience as strong subscriber growth continues

KANSAS CITY, Mo., July 11, 2024 /PRNewswire/ — Conexon Connect, the internet service provider (ISP) arm of rural fiber-optic network solutions leader Conexon, is reinforcing its commitment to a world-class fiber broadband customer experience with the appointment of Conexon executive Abby Carere as Chief Customer Experience Officer. Carere’s expanded role speaks to the evolving need for a dedicated senior leader to spearhead new initiatives to take Connect’s subscriber experience to the next level.

“Electric cooperatives excel in the electric business in three ways,” Conexon co-CEO Jonathan Chambers said. “First, the networks have been built and maintained to a high standard, better than most investor-owned or municipal utilities. Second, electric rates paid by co-op members are typically lower than those paid by customers of investor-owned or municipal utilities. And third, member services are superior to the customer service provided by other utilities, as well as superior to cable companies, phone companies, and the customer service of most every other industry.

“As we built Conexon, the electric co-op experience was our touchstone. We build the highest quality fiber-optic networks. We work hard at keeping network costs down so that great broadband service is affordable in rural America. And, we are working to improve the customer experience. Today’s announcement is a reflection of our values. We seek that same quality of customer service for broadband as members get from their cooperatives. Abby will lead us there.”

The new customer experience role will foster a more cohesive bond throughout all Connect divisions as they move forward together with a shared vision for the future: ensuring a positive, customer-centric approach to fiber to the home (FTTH) services at every customer touchpoint.

Carere, who established the Sales, Marketing and Account Management teams at Conexon and has led them as Senior Vice President since 2019, has helped guide dozens of electric cooperatives to successfully deploy fiber broadband internet, voice and TV services in their markets. She also played an instrumental role in the development of Connect, as it has expanded into more than 20 markets nationwide since its launch in 2021.

“Our customers, the rural Americans who have been without reliable, affordable access to high-speed internet, are at the center of everything we do,” Conexon Founding Partner and co-CEO Randy Klindt said. “As our Connect footprint continues to grow, we are proud to invest further into the future of rural America by delivering the best possible customer experience for everyone we have the opportunity to reach.”

A seasoned communications leader, Carere worked with many of the nation’s early electric co-op broadband pioneers as the rural broadband movement took flight. Since joining Conexon in 2019, Carere’s marketing and sales leadership has helped propel the company’s electric cooperative client base and end-user subscriber base to strong and consistent growth.

“The electric cooperative broadband movement has improved quality of life, economic prospects and educational opportunities across countless rural communities,” Carere said. “I am honored to have been a part of that as Conexon and its clients have expanded the availability of world-class broadband across so many regions. I look forward to this new role of ensuring Connect customers are front and center with every interaction, so we can continue to grow our business while furthering the vital mission to transform rural America with fiber broadband.”

About Conexon
Conexon is an industry-leading broadband network design, construction and operations firm working with electric cooperatives, communities and other entities to deploy fiber to the home across rural America. Since its inception a decade ago, Conexon has collaborated with electric cooperatives across 80 markets to launch and deploy fiber-to-the-home networks in their territories, with more than 20 projects now reaching 100 percent of members. The company’s internet service provider, Connect, today delivers multi-gigabit-speed internet across many of those markets. Through Conexon’s work with its partners, nearly 3 million rural Americans now have access to fiber to the home, with more than 1.1 million connected. The company has designed more than 200,000 miles of fiber and builds more than 50,000 miles annually. With more than $2 billion in federal, state, and local grants and subsidies for FTTH projects, Conexon and its partners have collectively secured more federal broadband funding for fiber construction than any other group in the country.

Cindy Parks
913-526-6912
cindy.parks@conexon.us

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Morrison Foerster Opens Amsterdam Office, Extending the Reach of Its Premier Privacy + Data Security Practice

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15 minutes ago

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January 8, 2025

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The firm’s 18th office worldwide and 4th in Europe, will create deeper connections with global clients.

AMSTERDAM, Netherlands, Jan. 8, 2025 /PRNewswire-PRWeb/ — Morrison Foerster (MoFo), a leading global law firm, is pleased to announce that it has opened an office in Amsterdam to further extend the reach of its premier Privacy + Data Security practice, and forge deeper connections with global clients operating in Europe.
The office is the firm’s 18th globally and 4th in Europe, and will be led by partner Alex van der Wolk, co-chair of MoFo’s preeminent Global Privacy & Data Security practice. Initially, the office will include van der Wolk, partner Marijn Storm, and senior of counsel Lokke Moerel, all admitted to practice in the Netherlands, with further additions to the office expected following the office’s formal opening.

MoFo’s new Amsterdam office enables the firm to further entrench its roots with disputes and transactions clients globally and in the European market, offering closer and more strategic ties with clients that the firm is already advising in the Netherlands, alongside the opportunity to forge new relationships.

“Establishing a presence in the Netherlands creates an exciting proposition for clients as we grow Morrison Foerster’s global platform,” said Eric McCrath, Chair of Morrison Foerster. “Amsterdam represents a thriving, multi-industry hub, with many of the globe’s biggest corporations present in the city alongside innovative new startups and scale-ups. The founder members of our Amsterdam office have been practicing in the Netherlands for many years and already have an established network in the region, affording us a running start as we open our newest office in the MoFo network. We are excited at what Amsterdam can bring to our platform and look forward to the success of our newest office.”

The firm’s Amsterdam office will look to build on its strong Privacy + Data Security practice, advising a cross-section of companies in the technology, life sciences, and artificial intelligence industries.

“Having advised numerous Netherlands-based clients for many years, I am excited to lead our new office in Amsterdam, welcoming existing and new clients to Morrison Foerster’s premier global platform for data privacy and security matters,” said van der Wolk. “Our team in Amsterdam, with market-leading attorneys in data privacy, will not only lead on complex work in their own right, but are also play a crucial role on an array of the firm’s global mandates, from cross-border disputes to billion-dollar deals. I am excited to build the firm’s 18th office in its global network.”

Media Contact

Alexander Smith, Morrison Foerster, +44 (20) 79204064, alexandersmith@mofo.com, mofo.com

View original content:https://www.prweb.com/releases/morrison-foerster-opens-amsterdam-office-extending-the-reach-of-its-premier-privacy–data-security-practice-302345915.html

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AmpUp and Hubject Join Forces to Accelerate EV Charging Across North America

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16 minutes ago

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January 8, 2025

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New collaboration to introduce Plug&Charge technology, followed by expanded access through the eRoaming network

SANTA CLARA, Calif., Jan. 8, 2025 /PRNewswire/ — AmpUp, a leading provider of electric vehicle (EV) charging solutions, and Hubject, the global leader in eRoaming and Plug & Charge services, today announced a partnership aimed at accelerating the EV charging experience across North America.

Under this collaboration, AmpUp will first implement Hubject’s Plug&Charge technology across its new charging stations. This innovative feature simplifies charging by allowing EV drivers to initiate payment without relying on app-based methods or RFID cards. Following this rollout, AmpUp’s charging stations will be integrated into Hubject’s extensive eRoaming network, providing seamless access to over 1 million charging points globally.

“Charger availability and ease of use are vital for making the EV transition accessible to all,” said Tom Sun, CEO and co-founder of AmpUp. “By partnering with Hubject, we are committed to enhancing the charging experience for our customers while expanding charging opportunities in their communities.”

Key benefits of the partnership include:

Plug&Charge Implementation: A simplified payment process for EV drivers.Access to a Vast Network: Integration into Hubject’s global network of over 1 million charging points.Enhanced Interoperability: Ensures driver choice and access to charging infrastructure across borders.

Trishan Peruma, Hubject North America CEO, said, “We welcome AmpUp as a valued partner in the Hubject eMobility ecosystem as we look to provide a seamless and secure charging experience for even more drivers across North America.”

The partnership between AmpUp and Hubject marks a pivotal advancement in expanding reliable and user-friendly EV charging infrastructure across the continent. Together, the companies are driving toward a future where sustainable transportation is accessible to everyone.

About AmpUp
AmpUp is breaking down barriers to widespread EV adoption with the most reliable, flexible, and user-friendly EV charging platform. Since its founding in 2018, AmpUp has powered over 1,500 charging networks across 75 North American markets, enabling businesses and property owners to seamlessly deploy and manage EV charging solutions. Trusted by industry leaders such as JLL, CBRE, Domino’s Pizza, Goodyear, Under Armour, and Hilton, AmpUp is at the forefront of advancing sustainable transportation. For more information, visit www.ampup.io. For marketing inquiries, please contact randa@ampup.io. 

About Hubject
Hubject simplifies the charging of electric vehicles. Through its eRoaming platform intercharge, the eMobility specialist connects Charge Point Operators (CPOs) and eMobility Service Providers (EMPs) to provide standardized access to charging infrastructure regardless of any network. Hubject has established the world’s largest cross-provider charging network for electric vehicles by connecting CPO networks encompassing over 1 million connected charging points and more than 2,250 B2B partners across 63 countries and four continents. In addition, Hubject is a trusted consulting partner in the Mobility market, advising automotive manufacturers, charging providers, and other EV-related businesses looking to launch eMobility services or implement Plug&Charge using ISO15118-2 and ISO15118-20. In essence, Hubject promotes eMobility and its advancement worldwide. For more information, please visit www.hubject.com follow us on LinkedIn.

 

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Therap Services Strengthens Documentation with Advanced HIPAA-Compliant Secure Video Documentation Tool

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16 minutes ago

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January 8, 2025

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TORRINGTON, Conn., Jan. 8, 2025 /PRNewswire/ — Therap Services, the national leader in HIPAA-compliant electronic documentation solutions for organizations in the Long-Term Services and Supports (LTSS), Home and Community-Based Services (HCBS), and other human services industries, strengthens its documentation capabilities with the Secure Video Documentation tool and giving service providers a highly secure and HIPAA-compliant solution for managing videos containing Protected Health Information (PHI). This tool is designed to meet the needs of organizations that require efficient, secure, and integrated video documentation within their workflows.

The Secure Video Documentation tool allows users to upload and store videos in a centralized Video Library. These videos can be attached directly to existing modules within the Therap system, including General Event Reports (GER), GER Resolution, Individual Home Page, ISP Program, and T-Logs. This integration strengthens the documentation process by enabling providers to enhance traditional records with video evidence, improving both the clarity and comprehensiveness of reports.

Therap’s solution ensures that PHI-related video content is managed in a secure environment, with access strictly controlled through user privilege assignments. Based on their roles, users can view or download videos as needed, supporting collaborative workflows while safeguarding sensitive data. This functionality aligns with Therap’s commitment to privacy and security, ensuring that service providers can meet regulatory requirements while improving care and operational efficiency.

Designed specifically for service providers, the Secure Video Documentation tool is an invaluable resource for documenting incidents. By integrating video content into their systems, organizations can achieve better communication, more detailed documentation, and greater accountability in their service delivery.

The availability of this tool highlights Therap’s dedication to providing innovative and practical solutions for the human services sector. Service providers using the Therap system now have a reliable and secure way to incorporate video documentation into their processes, further enhancing their ability to deliver high-quality care while maintaining compliance with privacy regulations.

For more information on Therap’s HIPAA Compliant Secure Video Streaming, please visit:
https://www.therapservices.net/products/hipaa-compliant-video-storage/

About Therap

Therap’s comprehensive and HIPAA-compliant software is used in human services settings for documentation, communication, reporting, EVV and billing.

Learn more at  www.therapservices.net.

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http://www.therapservices.net

View original content:https://www.prnewswire.com/news-releases/therap-services-strengthens-documentation-with-advanced-hipaa-compliant-secure-video-documentation-tool-302345921.html

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