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Clientsuccess Acquires Baton To Offer World-Class Onboarding & Implementation Solutions

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ClientSuccess has acquired Baton, a leading customer onboarding and implementation platform, to enhance their customer success offerings. This strategic move aims to deliver faster, scalable solutions for customer onboarding and streamline project management, significantly improving customer engagement and satisfaction.

SILICON SLOPES, Utah, June 27, 2024 /PRNewswire-PRWeb/ — ClientSuccess is excited to announce the acquisition of Baton, a modern customer onboarding and implementation platform designed to deliver rapid, scalable solutions for customer onboarding, streamline customer-focused projects, and enhance customer engagement. This acquisition further accelerates ClientSuccess’s commitment to delivering unparalleled customer onboarding & implementation solutions, which can be leveraged as a stand-alone solution or a fully integrated offering within our leading customer success platform.

“By adding Baton, we’re enhancing our suite of solutions to offer a comprehensive, all-in-one platform for managing customer relationships from onboarding through the entire journey.” said Dave Blake, Founder/CEO of ClientSuccess.

In the current market, where tool consolidation is becoming more commonplace, ClientSuccess is focused on expanding our capabilities and delivering comprehensive solutions that meet the evolving needs of our customers. Our previous acquisition of Status in November 2023 enhanced our onboarding management capabilities and received overwhelmingly positive feedback from our customers. We also heard the call for more robust customer onboarding features, implementation, and project management features. The acquisition of Baton allows us to offer these features now, accelerating our roadmap and providing immediate value to our customers and prospects.

Why Baton?

Baton’s innovative software transforms customer onboarding and implementations by automating workflows, enabling deeper collaboration with customers, and accelerating time to value. It allows teams to:

Standardize Onboarding Workflows: Project templates ensure consistency across engagements, providing a seamless experience for internal stakeholders and external customers.

Accelerate Time-to-Value: Real-time task-level reporting facilitates daily improvements and automation from start to finish, freeing teams to focus on delivering outcomes efficiently and quickly.

Achieve Scalability: Unlike spreadsheets and legacy project management tools, Baton consolidates projects, resources, and customer management into a single platform, enabling scalable solutions for growing organizations.

What This Means for ClientSuccess Customers

For our existing customers, the integration of Baton into the ClientSuccess platform represents an exciting opportunity to deliver even better customer experiences across the entire customer journey. Our customers will benefit from a more comprehensive solution designed to streamline workflows and accelerate time-to-value, aligning perfectly with our mission to provide extraordinary customer experiences, high retention, and significant revenue growth.

“Our customers have spoken and confirmed their desire for a unified solution to manage their entire post-sales experience, rather than bouncing between several siloed tools,” said Dave Blake, Founder/CEO of ClientSuccess. “With this move, we’re doubling down in this space by adding Baton to our suite of solutions for our customers. We’re thrilled to welcome Baton’s customers and are committed to ensuring that Baton remains a leading, standalone customer onboarding and implementation solution. At the same time, we look forward to fully integrating Baton’s powerful capabilities into the ClientSuccess platform, offering our clients an all-in-one solution for managing customer relationships – from onboarding through the entire customer journey.”

Join Us on This Journey

This acquisition is a testament to our ongoing dedication to enhancing our offerings and delivering the best tools for customer success, customer onboarding, and customer experience. We invite you to learn more about how the ClientSuccess + Baton integration can benefit your team by scheduling a demo with us today.

Stay tuned for upcoming announcements and webinars where we will showcase the combined power of our new capabilities.

For more information about ClientSuccess and our customer success solutions, visit www.clientsuccess.com.

To learn more about Baton and its customer onboarding solutions, visit www.hellobaton.com.

About ClientSuccess:

ClientSuccess, Inc. is a leading customer success platform, empowering mid-market and SMB B2B SaaS companies to proactively manage the customer journey, measure customer health, and maximize retention and growth. Our platform is known for its simplicity and effectiveness in delivering exceptional user experiences and the fastest time to value in the customer success space.

About Baton:

Baton is an innovative customer onboarding and implementation platform designed to accelerate customer onboarding, enhance customer engagement, and streamline implementation processes. Baton helps organizations standardize workflows, accelerate time-to-value, and scale operations efficiently, making it an invaluable tool for growing companies.

Media Contact

Ben Bouteille, ClientSuccess, Inc., 1 801.900.5094, marketing@clientsuccess.com, www.clientsuccess.com

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SOURCE ClientSuccess, Inc.

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JAS Worldwide Signs SPA with International Airfreight Associates B.V.

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ATLANTA, Dec. 23, 2024 /PRNewswire/ — JAS Worldwide, a global leader in logistics and supply chain solutions, and International Airfreight Associates (IAA) B.V., a prominent provider of comprehensive Air and Ocean freight services headquartered in the Netherlands, are proud to announce the signing of a Share Purchase Agreement (SPA). This agreement marks an important step toward JAS Worldwide’s acquisition of IAA which, pending regulatory approval, is expected to be completed in the first quarter of 2025.

“This acquisition aligns with our strategic goals and enhances our ability to provide comprehensive logistics solutions to our clients. We eagerly await the finalization of this deal and look forward to welcoming IAA’s talented air and ocean team into the JAS family,” said Marco Rebuffi, CEO of JAS Worldwide.

“In JAS Worldwide we have found the right party to realize our growth ambitions and guarantee a pleasant working environment for our employees. By joining forces, we can also offer an even broader service to our current customers. We therefore look to the future with confidence” said Jur de Graaf, Managing Director of International Airfreight Associates.

IAA handles multi-modal general cargo and specializes in the transportation of perishable goods, with headquarters in The Netherlands and an operation in Germany. This acquisition will strengthen JAS’s presence in key markets and increase its expertise in managing time-sensitive perishable shipments.

The combined strengths of JAS Worldwide and IAA will drive value for customers through enhanced service offerings and a broader global network.

About JAS Worldwide
JAS Worldwide, a global leader in logistics and supply chain solutions, was founded in Milan, Italy in 1978. Headquartered in Atlanta, Georgia, and supported by 7,000+ team members in more than 100 countries, it focuses on creating solutions that are innovative, sustainable, and unique to each customer’s needs. At the heart of its success is its people, who are committed to delivering customer value. As a privately owned company, JAS maintains a steadfast commitment to creating opportunities for our communities, customers, and colleagues to thrive. Together.

About International Airfreight Associates B.V.
International Airfreight Associates B.V. is a trusted provider of airfreight logistics services with headquarters in the Netherlands and additional operations in Germany. With nearly 100 employees across four locations, including Amsterdam, Aalsmeer, Rotterdam, and Frankfurt, the company specializes in moving perishable goods and delivering tailored logistics solutions for a diverse range of clients.

View original content:https://www.prnewswire.com/news-releases/jas-worldwide-signs-spa-with-international-airfreight-associates-bv-302338512.html

SOURCE JAS Worldwide

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Orange County Register Names Roth Staffing Companies one of the Top Workplaces for 2024

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This year’s recognition marks Roth Staffing’s twelfth time on the prestigious list.

ORANGE, Calif., Dec. 23, 2024 /PRNewswire-PRWeb/ — Roth Staffing Companies has been named as one of the Top Workplaces 2024 by Orange County Register Top Workplaces, making it their twelfth time to receive this honor. Roth Staffing earned its spot in the midsize category.

“Having established our business here in Orange County more than 30 years ago, this recognition holds a special place in our hearts. We’re thrilled and grateful to once again be named a Top Workplace!” – Adam Roth, CEO of Roth Staffing Companies.

This list is based solely on employee feedback gathered through a third-party survey administered by employee engagement technology partner Energage, LLC. The confidential survey uniquely measures the employee experience and its component themes, including employees feeling Respected & Supported, Enabled to Grow, and Empowered to Execute, to name a few.

“Having established our business here in Orange County more than 30 years ago, this recognition holds a special place in our hearts. We’re thrilled and grateful to once again be named a Top Workplace!” shared Adam Roth, CEO of Roth Staffing Companies. “At Roth Staffing, our coworkers take pride in their contributions and are inspired to enjoy the process along the way. It’s their dedication to fulfilling our Purpose, ‘To make life better for the people we serve,’ that has made this achievement possible. Here’s to many more milestones ahead in 2025 and beyond!”

About Roth Staffing
Roth Staffing Companies is one of the largest privately held staffing firms in the United States, operating from more than 100 locations across 20 states and the District of Columbia. Roth Staffing consists of five specialized business lines: Ultimate Staffing Services for administrative and office positions, Ledgent Finance & Accounting,Ledgent Technology, Adams & Martin Group for legal staffing, and About Talent for workforce solutions. 

Roth Staffing Companies, L.P. has locations Arizona: Phoenix; California: Brea, Carlsbad, Century City, Cerritos, Costa Mesa, Fremont, Fresno, Inland Empire, Irvine, La Jolla, Los Angeles, Orange County, Oxnard, Palo Alto, Pasadena, Pleasanton, Roseville, Sacramento, San Diego, San Francisco, San Jose, Torrance, Tustin, Woodland Hills; Colorado: Denver; Connecticut: Hartford, New Haven; Florida: Boca Raton, Clearwater, Fort Lauderdale, Orlando, Tampa, West Palm Beach; Georgia: Atlanta; Massachusetts: Boston; Maryland: Baltimore, Columbia, Frederick, Rockville, Timonium; Michigan: Detroit; Minnesota: Bloomington, Minneapolis; Missouri: St. Louis, Kansas City; North Carolina: Raleigh; New Hampshire: Nashua; New Jersey: Paramus; Nevada: Las Vegas; Oregon: Portland; Texas: Austin, Dallas, Houston, North Houston, San Antonio; Virginia: Arlington; Washington: Wisconsin: Milwaukee. 

About Energage
Energage is a purpose-driven company that helps organizations turn employee feedback into useful business intelligence and credible employer recognition through Top Workplaces. Built on 17 years of culture research and the results from 27 million employees surveyed across more than 70,000 organizations,  Energage delivers the most accurate competitive benchmark available. With access to a unique combination of patented analytic tools and expert guidance, Energage customers lead the competition with an engaged workforce and an opportunity to gain recognition for their people-first approach to culture. For more information or to nominate your organization, visit energage.com or topworkplaces.com.

Media Contact

Samantha Cabot, Roth Staffing Companies, 714-939-8600, scabot@rothstaffing.com, rothstaffing.com 

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SOURCE Roth Staffing Companies

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Trading Technologies achieves high spot in Chartis Buyside Platforms 2024 Rankings

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Firm also earns “strong category leader” status for Energy and Equity Trade Surveillance Solutions in new Chartis Market Quadrants report

CHICAGO, Dec. 23, 2024 /PRNewswire/ — Trading Technologies International, Inc. (TT), a global capital markets technology platform services provider, has earned the number 12 spot in the Chartis Buyside Platforms 2024 ranking of the top 50 providers of buy-side platforms and technology. The report released this month showcases the leading players in financial infrastructure and highlights providers delivering essential services and tools – including trading networks, market data, prime brokerage services and more – to buy-side market participants. The ranking, which Chartis called a testament of the “commitment to delivering exceptional value and innovation” to that community, provides insights into how the companies are shaping the industry with advanced solutions in asset management, risk assessment and operational efficiency.

Separately, in Chartis’ just-released Market Quadrants report, which provides a detailed evaluation of key providers offering advanced surveillance solutions tailored to the unique needs of the energy and equity markets, TT achieved “strong category leader” status for both energy and equity trade surveillance solutions. In both categories, TT received a four-star rank for “Industry Leading Platform Capabilities.” Of particular note, TT earned “industry-leading” four-star rankings across all measures in the equity surveillance category, including analytics and modeling, pre-trade reporting, post-trade reporting, data infrastructure and database management, and data visualization and ease/speed of access capabilities.

TT CEO Keith Todd said: “With a long history of service to the sell side, we have been working diligently to grow our appeal to buy-side market participants, and we’re incredibly honored to have earned in short order a number 12 ranking on a cultivated list of the top 50 service providers in the buy-side sector. It’s a great accomplishment that our broadening of products, asset classes and services available on the TT® platform – including our expansion from futures trade surveillance to a powerful multi-asset offering – are already achieving industry-leading recognition across important measures.”

Handling over 2.5 billion transactions this year, the TT platform connects to more than 100 global exchanges and liquidity venues across a growing number of asset classes. The platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management and infrastructure services to the world’s leading sell-side institutions, buy-side firms and exchanges.

Buy-side participants leverage a wide range of TT tools to meet their trading needs, including a comprehensive suite of advanced execution algorithms, algo design and deployment tools, Autospreader and APIs. Through Abel Noser Solutions, a TT company, market participants employ a wide range of sophisticated transaction cost analysis (TCA) products and services across global equities, foreign exchange, futures, fixed income and options.

In June, the firm launched TT Trade Surveillance, a multi-asset trade surveillance solution combining new multi-asset coverage and dozens of new configurable models to supplement the machine learning-driven models from TT Score, the company’s first-generation trade surveillance platform. TT Trade Surveillance provides enhanced trade surveillance capabilities to a wide range of asset classes, including futures, equities, equity options, fixed income and foreign exchange (FX). The system has also recently added a new, innovative way to identify cross-product manipulation, where users can input correlated instruments directly into the user interface to create a single synthetic instrument, and utilize the machine-learning spoofing models to identify patterns of spoofing activity across multiple order books.

With this recognition, TT has now been honored globally and regionally 14 times this year for the TT platform, trade surveillance capabilities, algorithmic trading solution, TCA tool, execution management system (EMS), order management system (OMS) and market data services.

About Trading Technologies

Trading Technologies (www.tradingtechnologies.com) is a Software-as-a-Service (SaaS) technology platform provider to the global capital markets industry. The company’s award-winning TT® platform connects to the world’s major international exchanges and liquidity venues in listed derivatives alongside a growing number of asset classes, including fixed income, foreign exchange (FX) and cryptocurrencies. The TT platform delivers advanced tools for trade execution and order management, market data solutions, analytics, trade surveillance, risk management, clearing, post-trade allocation and infrastructure services to the world’s leading sell-side institutions, buy-side firms and exchanges. The company’s blue-chip client base includes the Tier 1 banks as well as brokers, money managers, hedge funds, proprietary traders, Commodity Trading Advisors (CTAs), commercial hedgers and risk managers. These firms rely on the TT ecosystem to manage their end-to-end trading operations. In addition, exchanges utilize TT’s technology to deliver innovative solutions to their market participants. TT also strategically partners with technology companies to make their complementary offerings available to Trading Technologies’ global client base through the TT ecosystem.

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SOURCE Trading Technologies

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