Technology
Voxtur Shareholders for Accountability Set the Record Straight for Shareholders and Remind Shareholders to Vote for Much Needed Change to Board of Directors
Published
6 months agoon
By
The Incumbents desperately want your vote now, but you should consider that they set up an entirely virtual meeting to thwart verbal questions from shareholders and to avoid accountability at the AGSMThe Voxtur Shareholders for Accountability are shareholders – just like you! – and like you, want accountability and resultsThe Incumbents now want you to believe you only have two options: (1) re-elect us OR ELSE (2) cause an event of default under Voxtur’s credit agreements and potentially expose the shareholders to having to pay Gary Yeoman an exorbitant sum under his employment agreement –the shareholders should never have been put into this situationWe have serious concerns about the poor judgement, and potential conflicts of interest and potential breaches of the duty of care displayed by the Incumbents who negotiated these agreements – they do not reflect putting the best interest of the shareholders firstThe Voxtur Shareholders for Accountability urge all shareholders to vote for its highly qualified Board nominees
PLYMOUTH, Minn., June 24, 2024 /CNW/ – A group of shareholders (the “Voxtur Shareholders for Accountability”, “we”, “us”, or “our”) of Voxtur Analytics Corp. (TSXV: VXTR) (OTCQB: VXTRF) (“Voxtur” or the “Company”), wishes to set the record straight for Voxtur shareholders regarding the recent statements made by Voxtur’s entrenched board of directors and certain members of the management team (the “Incumbents”), and reaffirm our support for our six highly qualified nominees (the “Shareholder Nominees”) to be elected to the board of directors (the “Board”) at Voxtur’s Annual General and Special Meeting (the “AGSM”) scheduled to be held virtually at https://virtualmeetings.tsxtrust.com/en/1654 (password: voxtur2024) on Friday, June 28, 2024 at 9:00 a.m. (Eastern Time).
Having now engaged Laurel Hill Advisory Group to support their campaign against accountability – all at additional unnecessary and undisclosed cost to be borne by Voxtur shareholders – the Incumbents make numerous serious and false statements targeted at the Voxtur Shareholders for Accountability and our objectives. We feel it is necessary to provide a detailed response so that all Voxtur shareholders can make an informed voting decision.
Voxtur’s Claim: The Shareholder Nominees’ Interests are not Aligned with Other Shareholders
TRUTH: The Voxtur Shareholders for Accountability are led by RPC Ventures Fund 1, LP (“RPC”), and have received support from additional Voxtur shareholders, who together with RPC hold in the aggregate approximately 19.3% of the total issued and outstanding common shares of Voxtur (the “Voxtur Shares”).1 To be clear, this is not a “take-over” as the Incumbents have alleged. Rather, maximization of shareholder value is our sole objective and we have no ulterior motives or any other purpose. We are not secured creditors of the Company, or creditors of any sort, and we have no practical ability or intention, or incentive to push Voxtur into insolvency in order to acquire the assets of Voxtur at a significant discount as the Incumbents have cynically claimed – given that insolvency would mean, by definition, that our interest and our supporters’ interests would be worthless. Aside from Voxtur’s Chair and Interim CEO, Gary Yeoman, no current member of Voxtur management nor any of their proposed board nominees holds a meaningful number of Voxtur Shares. Yet, the Incumbents hypocritically insist that our interests are not aligned with the interests of other shareholders. It is obvious that the Incumbents’ interests are not aligned with Voxtur shareholders.
__________________
1
As at May 17, 20024 (the record date for the AGSM), Voxtur reports that it had 721,276,024 Voxtur Shares issued and outstanding.
Voxtur’s Claim: There are Concerns that the Shareholder Nominees have Acted Improperly
TRUTH: The Incumbents have commented that the Shareholder Nominees may be acting “jointly or in concert”, without any supporting facts or explanation. Instead of constructively engaging with the Voxtur Shareholders for Accountability, the Incumbents are now attempting to paint the Shareholder Nominees as “joint actors” in what we believe is a bad faith effort to frustrate our ability to exercise one of the most fundamental rights we hold as Voxtur shareholders: the right to elect the directors of Voxtur. And, most importantly, we do not believe management’s slate of proposed directors has the necessary experience or track record to accomplish what is needed by Voxtur at this time.
To be clear, none of the Voxtur Shareholders for Accountability nor any of the Shareholder Nominees have, in any way, used any material non-public information or insider information regarding the Company, nor have they acted jointly or in concert in any manner contrary to securities laws. Accordingly, Voxtur’s allegations in this regard are nothing more than misplaced fear mongering.
Voxtur’s Claim: The Election of the Shareholder Nominees May Trigger an Event of Default
TRUTH: The Incumbents have made vague assertions that a vote for the Shareholder Nominees risks triggering an event of default under “certain covenants in the Company’s credit agreements”. We welcome the opportunity to review and consider the credit agreements. It goes without saying that the Shareholder Nominees will work proactively with BMO with respect to credit agreement matters. However, in an intolerable failure to comply with good corporate governance practices and applicable Canadian securities laws, Voxtur either refuses or in any case has failed to publicly file such material agreements on SEDAR+. We have demanded that Voxtur’s management immediately publicly file the credit agreements so that all Voxtur shareholders have an opportunity to consider the Incumbents’ alarmist comments and we reiterate that demand in this press release.
We have serious concerns about the judgment of a board of directors and management team that would agree to “change of control” covenants in Voxtur’s credit agreements that effectively limit Voxtur shareholders to two options: (1) vote for the Incumbents OR ELSE (2) trigger an event of default under your Company’s credit agreements. If, in fact, the Incumbents have agreed to bind Voxtur to these draconian terms, we have profound concerns that the Incumbents may have breached their duty of good faith and loyalty and their duty of care they owe to the Company and you, the Voxtur shareholders.
On the topic of events of default, Voxtur has disclosed that Gary Yeoman’s employment agreement contains a change of control provision that, if triggered, requires Voxtur to pay his annual base salary for the “balance of the eight-year term of his contract” or such other amount as the TSX Venture Exchange (or other applicable stock exchange) may allow. You read that right: Voxtur’s board of directors and management were so uncertain that the TSX Venture Exchange (or other applicable stock exchange) would allow such eye-watering golden parachute payments, that they simply agreed that Voxtur would pay Gary Yeoman the maximum that the stock exchange would actually allow. As a reminder, Gary Yeoman’s annual base salary is US$1,000,000. Moreover, if the change of control occurs after January 29, 2027, the amount of Gary Yeoman’s golden parachute payments are double his annual salary. This incentive structure certainly raises questions about the Incumbents’ motives in resisting the election of the Shareholder Nominees.
Voxtur’s Claim: The Incumbents Have Made Meaningful Progress in Voxtur’s “Turnaround”
TRUTH: In their June 21, 2024 press release, the Incumbents claim to have executed on a “comprehensive strategy aimed at enhancing long-term shareholder value” over the past fourteen months. Despite these claimed efforts, the position of Voxtur shareholders during the past fourteen months has deteriorated significantly, with trading prices for Voxtur Shares declining by over 60% and trading volumes declining by over 88%.2
In the June 21, 2024 press release, the Incumbents also disclosed for the first time that in January 2024 the Company had engaged a financial advisor to conduct a strategic review. We think it is a fair question to ask: how is it possible that under the Incumbents’ supervision, the strategic review has failed to locate a value-unlocking transaction in the nearly seven months since its commencement?
Voxtur’s Claim: The Shareholder Nominees Lack Qualifications
TRUTH: The Incumbents have claimed that the Shareholder Nominees lack experience to lead Voxtur. On the contrary, it is obvious that the Incumbent’s nominees for the Board are simply out of their depths. As the Incumbents themselves have stated, Blue Water Financial Technologies, LLC and Blue Water Financial Technologies Services, LLC (collectively “Blue Water”) is a “prized asset” of Voxtur and key to Voxtur’s future. The experience gained by several of the Shareholder Nominees in the course of the growth of Blue Water will be key to righting the ship for Voxtur.
The Incumbents have also failed to consider the importance of the Blue Water teams, including Alan P. Qureshi, and the devastating loss to Voxtur in the event of Mr. Qureshi’s departure from Blue Water.
Voxtur’s Claim: Support the Incumbents to Support your Investment
TRUTH: Voxtur’s management chose to set up the AGSM in an entirely virtual format. We understand that at the AGSM, shareholders will not be permitted to ask verbal questions and all motions and comments are required to be made by text. Make no mistake – the Incumbents chose this entirely virtual format and we think it is fair to ask: did they set up the AGSM in an entirely virtual format to insulate themselves from constructive verbal engagement with shareholders? If they did, why trust a board/management team that deliberately puts up roadblocks for you to exercise your rights as a shareholder?
__________________
2
Voxtur Share price source: https://ca.finance.yahoo.com/quote/VXTR.V/.
Voxtur’s Claim: The Incumbents Have No Credible Plan
TRUTH: The Voxtur Shareholders for Accountability have been transparent and forthright from the beginning. In our June 19, 2024 press release we outlined a six-point plan that just makes sense:
Install a Board and management team with expertise in the US residential mortgage market.Implement a long-term strategic plan for sustainable shareholder performance.Conduct a strategic asset review to identify opportunities for value creation.Enhance the transparency of financial reporting.5Optimize Voxtur’s corporate structure.Install transformational leadership change for Voxtur.
The Incumbents would have you believe that they are diligently executing on an effective strategy. This could not be further from the truth. The fact is that: chaos reigns supreme at Voxtur. Take these recent examples:
Gary Yeoman stated that the Voxtur’s Real Property Tax Assessment software and tax business (RPTA) could be bigger than Blue Water.3 Any material uptake of RPTA would require a fair and public request for proposal (RFP) process by a taxing authority. Yet, it has been years since Voxtur shareholders have heard any meaningful updates on RPTA, let alone any developments regarding Voxtur’s participation in an RFP.At one point, Voxtur stated that Voxtur AOL (attorney opinion letter) would drive innovation and change.4 Despite the potential we see in Voxtur AOL, we have yet to see any traction and for some reason, the Incumbents have swept this offering under the rug.
The Incumbents are grasping at straws and lack a coherent plan. It is time for Voxtur to be proactive (not reactive) with respect to Voxtur’s business. The Voxtur Shareholders for Accountability have the required proactive plan.
YOUR VOTE IS EXTREMELY IMPORTANT, PLEASE VOTE NO LATER THAN 9:00 A.M. (EASTERN TIME) ON WEDNESDAY, JUNE 26, 2024 (OR EARLIER IF REQUIRED BY YOUR BROKER)
If you have misplaced your form of proxy or voting instruction form, or if you have questions or need assistance in completing and submitting your proxy or voting instruction form or changing your vote, please contact Nicholas H. Smith by email to: inquiries@riceparkcapital.com.
__________________
3
Gary Yeoman interview with YouTube user AlmostMongolian: https://youtu.be/-E3tQIvTBQE?si=pIpU1r1mWDJUIea4&t=3890
4
https://financialpost.com/globe-newswire/voxtur-to-provide-attorney-opinion-letters-on-va-home-loans
The following information is provided in accordance with Canadian corporate and securities laws applicable to public broadcast solicitations. The Voxtur Shareholders for Accountability are relying on the exemption under section 9.2(4) of NI 51-102 and section 112 (1.2) of the Ontario Business Corporations Act to make this public broadcast solicitation.
This solicitation is being made by the Voxtur Shareholders for Accountability and not by or on behalf of the management of Voxtur. The registered office address of Voxtur is located at 543 Ridout Street N, London, Ontario, Canada, N6A 2P8.
The Voxtur Shareholders for Accountability have filed this press release containing the information required by section 9.2(4)(c) of NI 51-102 and have filed the Information Document containing the information required by section 9.2(6) of NI 51-102 and Form 51-102F5 – Information Circular in respect of the Shareholder Nominees on the Company’s profile on SEDAR+ at www.sedarplus.ca.
The Voxtur Shareholders for Accountability may solicit proxies in reliance upon the public broadcast exemption to the solicitation requirements under applicable Canadian corporate and securities laws, conveyed by way of public broadcast, including through press releases, speeches or publications, and by any other manner permitted under applicable Canadian laws. All costs incurred for the solicitation will be borne by the Voxtur Shareholders for Accountability.
A registered holder of Voxtur Shares that gives a proxy may revoke it: (a) by completing and signing a proxy bearing a later date and depositing it in accordance with the instructions contained in Voxtur’s management information circular; (b) by depositing an instrument in writing revoking the proxy executed by the shareholder or by the shareholder’s attorney authorized in writing (i) at Voxtur’s registered office at any time up to and including the last business day preceding the day of the AGSM or any adjournment thereof at which the proxy is to be used, or (ii) with the Chair of the AGSM immediately prior to the AGSM being called to order or any adjournment thereof; or (c) in any other manner permitted by law.
A non-registered holder of Voxtur Shares will be entitled to revoke a form of proxy or voting instruction form given to an intermediary at any time by written notice to the intermediary in accordance with the instructions given to the non-registered holder by its intermediary. It should be noted that revocation of proxies or voting instructions by a non-registered holder can take several days or even longer to complete and, accordingly, any such revocation should be completed well in advance of the deadline given in the form of proxy or voting instruction form by the intermediary or its service company to ensure it is effective.
As of the date of this press release, shareholders holding approximately 139,277,306 Voxtur Shares have signed support letters in favor of the Shareholder Nominees, representing approximately 19.3% of the total issued and outstanding Voxtur Shares as of the record date for the AGSM.
Additional Information | Interest in Matters to be Acted Upon at the AGSM
Mr. Qureshi’s employment agreement with Blue Water Financial Technologies, LLC (a wholly-owned indirect subsidiary of the Company) provides that the severance amount for termination without cause, or resignation by Mr. Qureshi citing a “good reason” (as defined in the employment agreement), within six (6) months prior to or twelve (12) months after a “change in control” (which includes the election of the Shareholder Nominees to the Board, in addition to other events described in the employment agreement), be equal to three times Mr. Qureshi’s annual base salary then in effect and his average annual incentive compensation during the term of his employment.
With the exception of the foregoing, to the knowledge of Voxtur Shareholders for Accountability, none of the Voxtur Shareholders for Accountability or any of the Shareholder Nominees or any of their respective associates or affiliates has any material interest, direct or indirect, by way of beneficial ownership of securities or otherwise, in any matter currently known to be acted upon at the AGSM other than the election of directors. In addition, none of the Voxtur Shareholders for Accountability or any of the Shareholder Nominees or any of their respective associates or affiliates has any material interest, direct or indirect, in any transaction since the beginning of the Company’s most recently completed financial year or in any proposed transaction that has materially affected or would materially affect the Company or any of its subsidiaries.
The information contained or referenced herein is for information purposes only in order to provide the views of the Voxtur Shareholders for Accountability and the matters which the Voxtur Shareholders for Accountability believe to be of concern to shareholders described herein. The information is not tailored to specific investment objections, the financial situations, suitability, or particular need of any specific person(s) who may receive the information, and should not be taken as advice in considering the merits of any investment decision. The views expressed herein represent the views and options of the Voxtur Shareholders for Accountability, whose opinions may change at any time and which are based on the analyses of the Voxtur Shareholders for Accountability.
This press release contains forward-looking information within the meaning of applicable securities laws. In general, forward-looking information refers to disclosure about future conditions, courses of action, and events. Forward-looking information in this press release may include, but is not limited to, statements of Voxtur Shareholders for Accountability regarding: (i) the AGSM, including the intention of the Voxtur Shareholders for Accountability to solicit proxies in connection therewith, (ii) the proposed reconstitution of the Board, (iii) the future of the Company and (iv) matters relating to the Company, including its business, operations, financial condition and strategic plan. All statements contained in this press release that are not clearly historical in nature or that necessarily depend on future events are forward‐looking, and the use of any of the words “anticipates”, “believes”, “expects”, “intends”, “plans”, “will”, “would”, and similar expressions are intended to identify forward-looking statements. These statements are based on current expectations of the Voxtur Shareholders for Accountability and currently available information. Forward-looking statements are not guarantees of future performance, involve certain risks and uncertainties that are difficult to predict, and are based upon assumptions as to future events that may not prove to be accurate. The Voxtur Shareholders for Accountability undertake no obligation to update publicly or revise any forward-looking statements, whether as a result of new information, future events, or otherwise, except as required by applicable securities legislation.
SOURCE Voxtur Shareholders for Accountability
You may like
Technology
Who’s Working Remotely? Virtual Vocations Survey Highlights Evolving Jobseeker Demographics
Published
5 hours agoon
December 27, 2024By
This survey underscores the diverse backgrounds and experiences of remote jobseekers, highlighting the growing demand for flexible work arrangements across various demographics.
TUCSON, Ariz., Dec. 27, 2024 /PRNewswire-PRWeb/ — With over 500 participants from the U.S. (69%) and international locations (31%), Virtual Vocations‘ 2024 demographics survey offers valuable insights into the evolving landscape of remote work. By comparing responses across these groups, the survey highlights shared experiences and unique challenges faced by jobseekers worldwide.
Although Virtual Vocations is a U.S.-based company, it supports international jobseekers through its fully remote job board and career resources, addressing the global demand for remote work opportunities. The company frequently receives inquiries from international members seeking to access fully remote roles, punctuating the worldwide appeal of flexible work arrangements.
“The 2024 demographics survey results reinforce what we’ve known for years—professionals around the world are seeking flexibility, balance, and opportunities to work from home,” said Virtual Vocations CEO Laura Spawn. “Whether based in the U.S. or abroad, jobseekers are embracing remote roles to align their careers with their personal goals, and we’re proud to be a part of their journey.”
Fully Remote Jobs Remain Most Desired
A significant 43% of U.S.-based jobseekers and 42% of international respondents named fully remote, no-travel jobs as their top preference. These roles, which allow employees to work entirely from home, offer flexibility, aligning with both personal and professional goals. Although occasional in-person requirements may arise, fully remote roles are favored over hybrid, partially remote, and “work from anywhere” options. These positions provide businesses with access to a broader talent pool and enable employees to prioritize workplace values and culture.
Top Industries for Remote Jobseekers
The survey also highlights four key industries attracting remote jobseekers worldwide. Information Technology (IT) stands out as the leading industry for remote roles, with significantly more job postings than any other field. Healthcare follows closely, benefiting from the growth of telehealth and remote medical roles. Customer service offers engaging opportunities for professionals interested in client interaction, while education presents a wide array of roles in online teaching, tutoring, and instructional design, fueled by the expansion of virtual learning.
Jobseekers’ Common Frustrations
Both U.S. and international jobseekers shared frustrations, particularly with online job scams. Jobseekers expressed dissatisfaction with the prevalence of scams, especially when searching for work-at-home positions. Despite relying on online job boards, only a quarter (23% of U.S. respondents and 24% of international respondents) use dedicated remote job boards, like Virtual Vocations, where job postings are thoroughly vetted to ensure they are free of scams. Additionally, many jobseekers expressed frustration with excessive job requirements and employers failing to provide feedback or “ghosting” applicants during the hiring process, with one-third of respondents from both groups reporting these issues.
Income Insecurity: A Global Concern
Income insecurity remains a pressing issue for both U.S. and international jobseekers, with many reporting their earnings as insufficient for comfortable living. Sixty-five percent of U.S. respondents and 77% of international respondents reported inadequate household incomes. Nearly half (48%) of U.S. jobseekers earn less than $60,000 annually, while 68% of international jobseekers earn under $30,000. To improve financial stability, many jobseekers have set income targets, with 30% of U.S. jobseekers aiming for $60,000–$89,999 and another 30% targeting at least $120,000. In contrast, international respondents generally require lower salaries, with 38% seeking $30,000–$59,999 and 32% aiming for $60,000–$89,999.
For a comprehensive analysis and additional insights, read the full demographics survey report here: https://www.virtualvocations.com/blog/annual-statistical-remote-work-reports/remote-work-demographics-survey-results-2024/
ABOUT VIRTUAL VOCATIONS
Founded in 2007 by CEO Laura Spawn and her brother, CTO Adam Stevenson, Virtual Vocations is a small company with a big mission: to connect jobseekers with legitimate remote job openings. To date, Virtual Vocations has helped more than four million jobseekers in their quests for flexible, remote work.
In addition to providing a database of current, hand-screened, and 100% remote job openings, Virtual Vocations offers jobseekers a number of tools to aid in their job searches, including exclusive career courses, downloadable jobseeker content, and career coaching and resume writing services. Virtual Vocations also releases several data-driven reports each year on current trends in remote work.
Virtual Vocations, Inc. is a private, family-owned, and 100% virtual company incorporated in Tucson, Arizona.
Media Contact
Kimberly Back, Virtual Vocations, Inc., 1 (800) 379-5092 x. 703, kim@virtualvocations.com, https://www.virtualvocations.com
View original content to download multimedia:https://www.prweb.com/releases/whos-working-remotely-virtual-vocations-survey-highlights-evolving-jobseeker-demographics-302339757.html
SOURCE Virtual Vocations, Inc.
Technology
Judge Baker Children’s Center d/b/a The Baker Center for Children and Families Provides Notice of Data Security Incident
Published
5 hours agoon
December 27, 2024By
BOSTON, Dec. 27, 2024 /PRNewswire/ — Judge Baker Children’s Center d/b/a The Baker Center for Children and Families (“The Baker Center”), a nationally recognized provider of services for children’s mental health, has learned of a data security incident that may have impacted certain personal and / or protected health information. On December 27, 2024, The Baker Center formally notified potentially affected individuals with available address information and provided resources to assist them.
On July 28, 2024, The Baker Center discovered unusual activity within its local digital storage environment. After taking immediate steps to ensure the environment was secure, The Baker Center enlisted independent cybersecurity experts to conduct an investigation to determine what happened and whether sensitive information may have been impacted. According to the investigation, an unauthorized actor gained access to The Baker Center’s systems between July 26 – 28, 2024 and may have downloaded certain files. Following a thorough review of the impacted files, on October 28, 2024, The Baker Center determined that certain individuals’ personal and/or protected health information was potentially impacted during the incident.
The information affected during this incident varies between individuals but may have involved the following: name, address, date of birth, Social Security number, driver’s license or other government identification number, financial account information, health insurance information, medical treatment or diagnosis information, and/or clinical information.
On December 27, 2024, The Baker Center mailed notification letters to potentially impacted individuals with verifiable address information. The letters include information about this incident and about steps that potentially impacted individuals can take to monitor and help protect their personal and protected health information. The Baker Center has established a toll-free call center to answer questions about the incident and to address related concerns. The call center can be reached at 844-920-8988, Monday through Friday from 9:00 AM to 9:00 PM Eastern time.
The Baker Center takes the security and privacy of information in its possession very seriously and is taking steps to prevent a similar event from occurring in the future. The Baker Center deeply regrets any inconvenience or concern this incident may cause.
View original content:https://www.prnewswire.com/news-releases/judge-baker-childrens-center-dba-the-baker-center-for-children-and-families-provides-notice-of-data-security-incident-302339677.html
SOURCE The Baker Center for Children and Families
Technology
outboundIQ Achieves Certified Implementation Partner (CIP) Status with Five9
Published
6 hours agoon
December 27, 2024By
Delivering Optimized, Outbound-Focused Contact Center Solutions for Modern Businesses
LAUDERDALE LAKES, Fla., Dec. 27, 2024 /PRNewswire/ — outboundIQ www.outboundiq.com proudly announces its accreditation as a Five9 Certified Implementation Partner (CIP), a distinction that reflects its deep expertise in optimizing and streamlining outbound-focused contact center operations. With a team of seasoned Five9 veterans, expert programmers, and industry thought leaders, outboundIQ is uniquely equipped to help businesses of all sizes unlock the full potential of Five9’s Virtual Contact Center platform.
Optimized Solutions for Complex Contact Center Needs
outboundIQ specializes in providing expedited, outbound-focused contact center implementations, integrating advanced features such as inbound and outbound Voice, SMS, Chat, Email, Salesforce Integration, and other third-party app integrations. Clients can also leverage ongoing optimization engagements and monthly retainers for strategic consulting designed to support long-term, outreach-focused success.
“Who better to handle your domain configuration than the experts that understand the outbound contact center world. To be an outbound expert, you must know 3 things; how to configure the domain front end, how the architecture interprets that design, and how carriers respond to your dialing behavior as a result of the build. outboundIQ has the advantage of deeply understanding all 3 things. Our experts are seasoned professionals that will guide toward the best build for your business. You tell us about your business, your needs and your processes, and we will build you a domain fit for purpose. outboundIQ offers best in class Domain Optimization, Implementation and Consulting for customers of all sizes and complexity. Due to our methodology and proprietary automations, we are able to bring our customers’ projects to life within accelerated timeframes.”
– Jessica Clay, VP Support and Services
“We launched our business in June and were fortunate to connect with the incredible team at outboundIQ early on. Navigating the world of outbound calling and building efficient prospecting systems isn’t easy, but the entire team at outboundIQ brought our vision to life seamlessly. They implemented our ideas quickly and executed them flawlessly. Since partnering with them, our contact rates have significantly improved, our conversions have increased, and our overall business is thriving. We’re deeply grateful for this collaboration and look forward to continuing our work together on future endeavors!”
– Tim, Lit Financial
“I genuinely don’t know enough ways to thank the entire outboundIQ team. I inherited a domain riddled with mistakes, tangled beyond belief, and I had essentially planned to scrap the whole thing and start over. That’s when this team, led by Jessica Clay’s brilliance, took over to understand exactly what I wanted to create and completely revitalized my domain. We are all beyond thankful as they continue to consult for us to this day and I see no reason to stop. Thank you, Jessica, Jason, Rudy, Bruno, Sandy and everyone who gets the pleasure of working with these domain geniuses!”
– Michael, Lifetime Home Remodeling
A Holistic Approach to Outbound Excellence
Creating a competitive, consumer-focused outreach program requires more than just advanced technology. As outboundIQ explains, a thriving contact center functions like a high-performing racing team:
The Car: Five9 Virtual Contact Center provides a cutting-edge technology foundation.The Driver: Strong Dialer Administrators who skillfully manage operations.The Pit Crew: IT/Support teams ensuring seamless functionality.The Spotters: Data Analytics and Reporting experts optimizing performance.The Fuel: High-quality data driving better outcomes.
outboundIQ’s professional services team brings these critical elements together, ensuring clients achieve best-in-class outbound operations that prioritize consumer experience while maintaining a competitive edge.
A Call to Collaboration
With its new CIP certification, outboundIQ invites businesses to explore select partnership opportunities and projects to reimagine their contact center operations. Whether through expedited implementations or ongoing strategic consulting, outboundIQ is committed to driving measurable results for its clients.
About outboundIQ
outboundIQ delivers optimized, outbound-focused contact center implementations, combining years of Five9 expertise with cutting-edge strategies to help businesses achieve exceptional outreach outcomes. As a Five9 Certified Implementation Partner, outboundIQ provides tailored solutions to meet the unique needs of modern organizations.
About Five9
Five9 is a digital enterprise’s leading cloud contact center and software provider. The Five9 Intelligent CX Platform is reliable, secure, compliant, and scalable, designed to create exceptional personalized customer experiences.
www.five9.com
Media contact:
Sandy Tafur
Phone: 404-660-5314
mail: sandy@outboundiq.com
View original content to download multimedia:https://www.prnewswire.com/news-releases/outboundiq-achieves-certified-implementation-partner-cip-status-with-five9-302339797.html
SOURCE outboundIQ
US government will not buy Bitcoin in 2025 — Galaxy Research
Who’s Working Remotely? Virtual Vocations Survey Highlights Evolving Jobseeker Demographics
Judge Baker Children’s Center d/b/a The Baker Center for Children and Families Provides Notice of Data Security Incident
Whiteboard Series with NEAR | Ep: 45 Joel Thorstensson from ceramic.network
Peloton Unveils Holiday 2022 Creative Campaign Highlighting How Motivation Transcends Beyond the Workout
These ’90s fashion trends are making a comeback in 2017
Why You Should Build on #NEAR – Co-founder Illia Polosukhin at CV Labs
Whiteboard Series with NEAR | Ep: 45 Joel Thorstensson from ceramic.network
NEAR End of Year Town Hall 2021: The Open Web World, MetaBUILD 2 Hackathon and 2021 recap
Trending
-
Technology5 days ago
2025 Chinese economy: robust capacity in coping with pressure and risks
-
Technology5 days ago
XTransfer and OCBC Jointly Announce Comprehensive Partnership
-
Technology5 days ago
Nearly 50% of Young People Resolve to Quit Nicotine in 2025
-
Coin Market4 days ago
Stablecoin predictions for 2025: What’s next for the $200B market?
-
Technology5 days ago
The Shining Achievements of Busan MICE in 2024
-
Technology4 days ago
Rosica Communications Releases V2 of Thought Leadership Measurement Matrix™
-
Technology4 days ago
O3 Mining Grants Security-Based Compensation For 2024
-
Coin Market5 days ago
Bitcoin sees first major weekly price decline since Trump’s election win