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Business Process Management As a Service (BPMaaS) Market size is set to grow by USD 65.54 billion from 2024-2028, Increasing demand for process automation and digital transformation boost the market, Technavio

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NEW YORK, June 12, 2024 /PRNewswire/ — The global business process management as a service (BPMaaS) market size is estimated to grow by USD 65.54 billion from 2024-2028, according to Technavio. The market is estimated to grow at a CAGR of  42.32%  during the forecast period. Increasing demand for process automation and digital transformation is driving market growth, with a trend towards emergence of mobile bpm solutions. However, data security and privacy issues  poses a challenge.. Key market players include Accenture Plc, Appian Corp., BP Logix Inc., Capgemini Service SAS, Cloud Software Group Inc., Cognizant Technology Solutions Corp., ExlService Holdings Inc., Fujitsu Ltd., Genpact Ltd., getsix Polska Sp. z o.o., HCL Technologies Ltd., International Business Machines Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, Tata Consultancy Services Ltd., Tech Mahindra Ltd., Wipro Ltd., and WNS Holdings Ltd..

Get a detailed analysis on regions, market segments, customer landscape, and companies- View the snapshot of this report

Business Process Management As a Service (BPMaaS) Market Scope

Report Coverage

Details

Base year

2023

Historic period

2018 – 2022

Forecast period

2024-2028

Growth momentum & CAGR

Accelerate at a CAGR of 42.32%

Market growth 2024-2028

USD 65541.3 million

Market structure

Fragmented

YoY growth 2022-2023 (%)

30.84

Regional analysis

North America, Europe, APAC, South America, and Middle East and Africa

Performing market contribution

North America at 40%

Key countries

US, Germany, China, Japan, and UK

Key companies profiled

Accenture Plc, Appian Corp., BP Logix Inc., Capgemini Service SAS, Cloud Software Group Inc., Cognizant Technology Solutions Corp., ExlService Holdings Inc., Fujitsu Ltd., Genpact Ltd., getsix Polska Sp. z o.o., HCL Technologies Ltd., International Business Machines Corp., Oracle Corp., Pegasystems Inc., SAP SE, Software AG, Tata Consultancy Services Ltd., Tech Mahindra Ltd., Wipro Ltd., and WNS Holdings Ltd.

Market Driver

Business Process Management as a Service (Bpmaas) market is experiencing significant growth due to the increasing adoption of mobile Business Process Management (mBPM) solutions. These solutions enable organizations to optimize mobile workflows, identify best practices, and automate processes, leading to increased efficiency and productivity.

The integration of advanced technologies like big data, machine learning, and AI further enhances the benefits of mBPM solutions, making them essential for enterprises. Healthcare industries, in particular, are leveraging mBPM solutions for document management, leave administration, and registration processes. The cost savings and improved responsiveness offered by mBPM solutions are driving their widespread implementation, fueling the growth of the Bpmaas market. 

Business Process Management as a Service (BPMAAS) is a trending solution in the corporate world, providing organizations with the capability to outsource their business processes to third-party service providers. Secury and Machen, along with Artificial Intelligence (AI), Capability Expansion, and Process Improvements, are key drivers in this market.

The use of technology such as IT systems and telecommunications enables seamless process execution. Risks and challenges, including data security and compliance, must be addressed. The Digital Transformation and the implementation of Smart Technologies are also significant trends in BPMAAS. Organizations like Capability Expansion and Service Providers offer various services, including process optimization, automation, and management. The ultimate goal is to increase efficiency, reduce costs, and improve overall performance. 

Research report provides comprehensive data on impact of trend. For more details- Download a Sample Report

Market Challenges

Businesses in various sectors including BFSI, healthcare, retail, and manufacturing are utilizing technologies like IoT and big data analytics to enhance productivity and simplify operations. This involves deploying numerous digital sensors in production facilities and integrating the data with Business Process Management as a Service (BPMaaS) solutions. However, security risks such as malware, data theft, and hacker attacks associated with cloud technologies pose significant threats to the large-scale implementation of BPMaaS.With the increasing deployment of IoT devices and the storage of sensitive business data on the cloud, data security has become a top priority. Enterprises must secure devices and applications, and be cautious of the risks of cyberattacks and data breaches in multi-cloud environments. Data security and privacy concerns are major challenges for the growth of the BPMaaS market.Business Process Management as a Service (BPMAAS) is a growing market that offers organizations the ability to outsource their business process management functions. However, implementing BPMAAS comes with challenges. One challenge is ensuring secure data transmission and handling, particularly when dealing with sensitive customer information.Another challenge is integrating various systems and applications used in the business processes. Additionally, there is a need for effective communication and collaboration between the organization and the service provider. Furthermore, managing and measuring the performance of outsourced processes can be complex. Lastly, there is a risk of vendor lock-in, making it essential to have a flexible and scalable solution. Addressing these challenges requires careful consideration and planning when selecting a BPMAAS provider.

For more insights on driver and challenges – Request a sample report!

Segment Overview 

Deployment 1.1 On-premises1.2 Cloud-basedEnd-user 2.1 BFSI2.2 Manufacturing2.3 Retail2.4 Telecommunication and othersGeography 3.1 North America3.2 Europe3.3 APAC3.4 South America3.5 Middle East and Africa

1.1 On-premises-  Business Process Management as a Service (BPmaas) is a cloud-based solution that helps organizations streamline their operations. It allows businesses to outsource their process management functions, enabling them to focus on core competencies.

BPmaas offers benefits such as cost savings, increased efficiency, and improved compliance. Service providers manage and optimize business processes using advanced technologies like artificial intelligence and machine learning. This results in enhanced productivity and better customer experience. Companies can easily scale their operations and adapt to changing business environments with BPmaas.

For more information on market segmentation with geographical analysis including forecast (2024-2028) and historic data (2017-2021) – Download a Sample Report

Research Analysis

In the rapidly evolving digital landscape, Business Process Management as a Service (BpMaaS) has emerged as a crucial solution for organizations in various sectors, including finance and accounting, telecommunications, and the financial services sector. BpMaaS leverages artificial intelligence to analyze credit card transactions and customer tastes, ensuring data’s accuracy and security against breaches and loss.

Digital companies offer intelligence solutions to optimize business processes using a Business Process Management (BPM) platform. Human intervention is minimal, making workforces more efficient and reducing operational costs. Digital transformation is essential for organizational agility and time to market, making BpMaaS an indispensable tool for businesses of all sizes.

Market Research Overview

Business Process Management as a Service (BPMAAS) refers to the delivery of business process management capabilities as a managed service, typically offered by third-party providers. BPMAAS enables organizations to outsource the management and optimization of their business processes, reducing the need for internal resources and infrastructure. Key features of BPMAAS include process automation, analytics, and continuous improvement.

The market for BPMAAS is growing rapidly due to the increasing demand for digital transformation and operational efficiency. The solutions provide flexibility, scalability, and cost savings, making them an attractive option for businesses across industries. BPMAAS solutions can be integrated with other business applications and systems, providing a seamless end-to-end solution for managing and optimizing business processes.

Table of Contents:

1 Executive Summary
2 Market Landscape
3 Market Sizing
4 Historic Market Size
5 Five Forces Analysis
6 Market Segmentation

DeploymentOn-premisesCloud-basedEnd-userBFSIManufacturingRetailTelecommunication And OthersGeographyNorth AmericaEuropeAPACSouth AmericaMiddle East And Africa

7 Customer Landscape
8 Geographic Landscape
9 Drivers, Challenges, and Trends
10 Company Landscape
11 Company Analysis
12 Appendix

About Technavio

Technavio is a leading global technology research and advisory company. Their research and analysis focuses on emerging market trends and provides actionable insights to help businesses identify market opportunities and develop effective strategies to optimize their market positions.

With over 500 specialized analysts, Technavio’s report library consists of more than 17,000 reports and counting, covering 800 technologies, spanning across 50 countries. Their client base consists of enterprises of all sizes, including more than 100 Fortune 500 companies. This growing client base relies on Technavio’s comprehensive coverage, extensive research, and actionable market insights to identify opportunities in existing and potential markets and assess their competitive positions within changing market scenarios.

Contacts

Technavio Research
Jesse Maida
Media & Marketing Executive
US: +1 844 364 1100
UK: +44 203 893 3200
Email: media@technavio.com
Website: www.technavio.com/

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SOURCE Technavio

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Aprecomm Upends the CX Industry with Appointment of Philippe Alcaras to its Advisory Board

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Industry leader Philippe Alcaras, former CEO of Airties, has joined Aprecomm as an advisor, bringing unparalleled knowledge and experience to guide its leadership team.

BANGALORE, India, April 28, 2025 /PRNewswire/ — Today, Aprecomm, the intuitive network and customer experience platform provider, announced a major coup by appointing former Airties CEO and highly experienced telecom leader Philippe Alcaras as an advisor. Presiding over Airties during a time of substantial growth, when the company expanded its footprint into new markets, Philippe brings the experience and business acumen necessary to support and advise Aprecomm’s Executive Team as global demand for its AI-driven customer experience (CX) platform continues to grow at pace.

“Aprecomm has already secured over 20% of the Indian fixed broadband market and is supplying close to 50 service providers with its customer experience optimization software,” said Philippe Alcaras, Aprecomm’s latest advisor. “With the penetration of managed WiFi estimated at only 15-30% globally [1], Aprecomm has a huge opportunity to disrupt the market with its AI data-driven approach and fast speed to market—I’m excited to join Pramod and his Team and support this high-growth phase.”

Among several key focus areas, Philippe will bring extensive experience to help guide the company’s positioning and narrative for investor outreach and fundraising initiatives, support engagement with strategic customers and partnerships, ⁠and provide ongoing input and feedback on corporate governance, product strategy, and roadmap development.

“I’m thrilled to welcome Philippe, who will provide his expertise and advice to the Company during our next growth phase,” said Pramod Gummaraj, Founder & CEO, Aprecomm. “Philippe’s knowledge will be invaluable as we continue to disrupt the industry, helping service providers harness AI’s power to serve their subscribers better, bringing joy to online experiences while achieving significant operational savings through our intuitive and self-healing approach to network management.”

Serving both residential and business subscribers, Aprecomm’s CX suite helps broadband service providers (BSPs) transform their connectivity approaches. By utilizing sophisticated artificial intelligence, including a unique quality of experience algorithm, Aprecomm is paving the way for intuitive zero-touch networks. Aprecomm adopts a self-optimizing and self-healing approach to managed WiFi, adjusting the network to accommodate the unique needs of each user and the application they are using. Aprecomm’s advanced analytics and automated support tools provide access to real-time data, enabling service providers to monitor end-to-end network performance. Its CX suite is field-proven [2] for enhancing subscriber satisfaction and reducing operational costs.

About Philippe Alcaras
Based in Dubai (UAE), Philippe Alcaras holds non-executive positions as Chairman of OnRobot (Odense, Denmark), Chair of the Advisory Board at Vianeos (Paris, Dubai), and Board Member at S3 Connected Health (Dublin). From 2012 to 2022, Philippe was the CEO of Airties, leading the company to become a global leader in home network WiFi performance. He also served as the General Manager of Philips Home Networks, CEO of Nagra France, and General Manager of Digital TV Devices at Vantiva. Philippe graduated with an MBA from KEDGE (Marseille) and is certified as an INSEAD International Director.

Aprecomm harnesses the power of AI to provide a unique applications suite that enables service providers to create self-optimizing and self-healing broadband networks.

Our quality-of-experience engine monitors and optimizes WiFi performance to ensure consumers enjoy the best possible internet experience. At the same time, our cloud-based support applications leverage real-time data to predict and resolve customer service issues before they happen, saving providers time and money.

Aprecomm manages over 7 million home and business locations, partnering with more than 45 service providers worldwide.

We’re making intuitive, self-healing networks a reality.

Follow Aprecomm on LinkedIn here.

#IntuitiveNetworks
#BringingJoyToOnline

Visit www.aprecomm.ai to discover more.

Press contact:

corporatecomms@aprecomm.ai

[1] Various industry estimates
[2] Excitel case study

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SOURCE Aprecomm

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Centric PLM for Food & Beverage and Grocery Tackle Tariffs Head-On

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Real-time data, cost simulation and supplier management are all strategies employed by Centric PLM to combat tariff uncertainty

CAMPBELL, Calif., April 28, 2025 /PRNewswire-PRWeb/ — Centric Software provides the most innovative enterprise solutions to plan, formulate, develop, procure, manufacture and sell consumer goods products in food & beverage, grocery, fashion and multi-category retail to achieve strategic and operational digital transformation goals.

With the recent burst of tariff activity, food & beverage companies and grocery retailers are faced with widely fluctuating ingredient costs. Changes in regulations are happening day-by-day and consumer response is also factoring into sales, so there is no time for consultation and lengthy analyses; response to tariffs must be reactive and swift.

Real-time access to data becomes crucial in today’s circumstances. A modern PLM solution has modules that can facilitate agile product development, enabling companies to quickly adapt to market changes. By streamlining collaboration and workflow processes, food & beverage and grocery companies can revamp their offerings or develop new products that cater to evolving consumer demands and benefit from AI-functionalities like least cost formulation to protect margins. Agility is necessary for maintaining market relevance amid shifting market conditions.

With Centric PLM, companies can evaluate and compare suppliers, simulate costing scenarios, adjust landed cost calculations, support multi-sourcing strategies and facilitate quick supplier revision requests. With AI formula matching, developers get a head start in formulating the next new product. Centric PLM also manages packaging: from briefs, to specifications to artwork and labeling. Ingredient and nutrition label information is pulled directly from PLM into packaging, eliminating the chance for error when transferring data manually between systems.

To improve consumer experience across all touchpoints, Centric PXMTM, Centric product experience management, combines product information management (PIM), digital asset management (DAM), content syndication to e-comm sites, marketplaces and social media and digital shelf analytics (DSA). It captures demand signals from digital sales channels and shows consumer behavior in real-time, creating a continuous feedback loop, so brands can quickly adjust products, pricing and inventory to personalize customer experiences and increase sell-through in response to whatever the current conditions are.

Traditional ways of managing tariffs, often siloed within finance or sourcing teams no longer provide the visibility or speed businesses need to stay competitive. Navigating tariffs involves more than understanding costs; it also requires compliance with evolving international trade regulations. Non-compliance can lead to penalties and operational disruptions. Being aware of the latest regulatory changes through a comprehensive tech platform is key. Centric PLM integrates with regulatory databases like USDA FoodData Central, SR Legacy and CIQUAL. A partnership with the global regulatory and food safety service provider FoodChain ID, provides users with access to 220 global regulatory libraries.

“Completely market-driven, the breadth of Centric Software’s AI-powered technology solutions covers the end-to-end product lifecycle,” says Chris Groves, CEO of Centric Software. “Centric solutions, including PLM and PXM, provide robustness to food companies whose ingredients often hail from all corners of the globe. During times of economic volatility, Centric solutions equip food & beverage producers and retailers, including grocery which is often a diverse range of consumer goods products, to better handle market and supply chain disruptions.”

Learn how to mitigate retail uncertainty with Centric’s Tariff Hub

Request a demo 

Media Contact

Celia Newhouse, Centric Software, +14385015498, cnewhouse@centricsoftware.com, www.centricsoftware.com

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SOURCE Centric Software

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Innodisk Paves the Way for Next-Gen Data Centers with its First PCIe Gen5 SSD Series

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TAIPEI, April 29, 2025 /PRNewswire/ — Innodisk, a leading industrial-grade flash storage provider, announces the launch of its latest PCIe Gen5 SSD series, designed to meet the OCP Data Center NVMe SSD spec v2.0 and the increasing demands of AI model training, big data analytics, and data-intensive environments.  

The new series supports multiple form factors, including U.2, as well as EDSFF E1.S, E3.S, and the brand-new E3.L for data center applications, catering to the diverse needs of enterprise and data center environments. This marks a new chapter for Innodisk in further fulfilling enterprise demands.

The Innodisk PCIe Gen5 SSD, built with the latest PCIe Gen 5 x4 interface and NVMe 2.0 protocol, overcomes the speed and latency limitations of traditional storage interfaces. With up to 128TB of high-density NAND storage, it delivers speeds of up to 14GB/s (read) and 10GB/s (write), enabling lightning-fast data transfers for data-intensive applications.

Enterprise data centers managing large-scale storage deployments and multi-tiered environments often require out-of-band and batch management capabilities, which present growing challenges. Innodisk PCIe Gen5 SSD addresses these demands with NVMe-MI for streamlined SSD management and multi-namespace support, ensuring scalable and efficient storage operations.

To ensure high quality and alignment with market trends, the PCIe Gen5 SSD aims to enhance integration with industry-leading data center standards, such as OCP Data Center NVMe SSD spec v2.0. Additionally, it is intended to be built for seamless integration with VMware, optimizing compatibility with virtualized environments and overall system performance.

Innodisk’s PCIe Gen5 SSD also features advanced security mechanisms, ensuring robust data protection and seamless integration. Secure Boot technology authenticates digital signatures during firmware updates, preventing unauthorized modifications and ensuring that only trusted firmware is executed.  

Other than that, Innodisk offers exceptional extensive firmware compatibility and customizable solutions, ensuring seamless integration into diverse enterprise environments.  

The Innodisk PCIe Gen5 SSD will be available starting Q2 2025. For more information, please visit www.innodisk.com.

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