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Manhattan Unveils First Unified Commerce Benchmark for Specialty Retail in Singapore

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SINGAPORE, June 11, 2024 /PRNewswire/ — Manhattan Associates Inc. (NASDAQ: MANH) today announced the findings at NRF Retail’s Big Show APAC of the industry’s first real-world analysis of Unified Commerce for specialty retail in Singapore conducted in partnership with Google Cloud and Zebra Technologies. This is the first of four real-world analyses undertaken in the APAC region with the others being conducted in Australia, New Zealand and Japan. The Unified Commerce Benchmark for Specialty Retail, conducted by Incisiv via actual shopping transactions, assessed four retail verticals including apparel and footwear, home and DIY, department stores and luxury. 

The Unified Commerce Benchmark for Specialty Retail in Singapore conducted by Incisiv, assessed 33 retailers, analysing 290+ customer experience capabilities in four categories including: search and discovery; cart and checkout; promising and fulfilment and service and support. 

Based on data from actual purchases, returns and customer journeys across digital and physical channels, the benchmarking reveals common attributes of successful retailers and opportunities for retailers to improve customer value and operations. Of the 33 retailers benchmarked, five brands emerged as overall leaders in Unified Commerce: Nike, Adidas, Dior, UNIQLO and Charles & Keith.

Below are some of the key findings from each of the four categories assessed:

Search and discovery: 60% of shoppers are likely to make repeat purchases with a brand after a personalised shopping experience. Personalisation, along with real-time inventory visibility simplifies the purchasing process, customises discovery, and nurtures loyalty. A leader in this segment, Adidas provides real-time inventory statistics on the Product Detail Page (PDP) and offers product recommendations, including suggestions based on past purchases.Cart and checkout: 43% of shoppers surveyed prefer swift and convenient checkout options while shopping online and with the majority of cart abandonment occurring due to a less-than-ideal shopper experience at checkout, addressing in-store and online cart abandonment is a huge revenue opportunity for retailers. A leader in this segment, Nike, provides a single-step checkout option where shipping details are pre-filled, allowing all payment-related information to be entered in a swift single step, reducing unnecessary friction at the point of conversion, and maintaining customer satisfaction.Promising and fulfilment: 33% of consumers prefer reusable packaging options if given the choice. Choosing reusable packaging offers a sense of empowerment, allowing individuals to actively participate in eco- friendly initiatives and reduce their carbon footprint. Leaders make sure the pick-up or delivery experience is as good as the customer shopping journey. Not only do leaders meet or beat their delivery promises consistently, they do so while being more environmentally friendly too. Leader in this segment, Dior, allows shoppers to select eco-friendly packaging options and highlights the environmental impact of their choices.Service and support: 66% of shoppers consider messaging to be their preferred mode of communication for support. Live chat and social media offer retailers the chance to tailor their interactions with shoppers, allowing them to engage in real-time and address inquiries more effectively. Hermes is a great example of a leader in the segment, offering, live chat and WhatsApp support, providing shoppers with instant help for a seamless support experience.

Richard Wright, Managing Director, South East Asia at Manhattan Associates commented: “In Singapore’s fast-paced retail market, continuous innovation is essential. With 74% of consumers valuing AI-driven recommendations, retailers must continue to evolve and innovate with AI for personalised experiences just like we are doing with Manhattan Active® Maven.

“Today, digital payment adoption has reached 87% and over the next 12 months RFID technology will continue to streamline inventory management, as eCommerce sales in Singapore grow at a CAGR of 8.9%. All this technology and consumer momentum highlights the importance of enabling and offering seamless transactions to consumers and underlines the significance of developing and delivering a fully functioning unified commerce strategy,” Wright finished.

“Unified Commerce holds great promise for retailers and the key to it lies in not only seamlessly joining digital and in-person experiences, but also linking all the data and systems that enable them too,” said Paul Tepfenhart, Global Director Retail and Consumer Strategy at Google Cloud. “This latest benchmark provides retailers with a data-based roadmap to deliver a unified commerce strategy.”

Amarjot Mokha, Chief Operating Officer at Incisiv concluded: “Retailers must continually innovate and adapt if they are to keep pace with shifting consumer trends. Retailers embracing a unified commerce approach are able to go beyond simply selling products, to a place where they can craft experiences that deliver up to 3X higher revenue opportunities, in the process, creating the type of brand connection and customer loyalty every retailer covets.”

Click here to view the complete 2024 Unified Commerce Benchmark for Specialty Retail in Singapore.

About Manhattan Associates

Manhattan Associates is a global technology leader in supply chain and omnichannel commerce. We unite information across the enterprise, converging front-end sales with back-end supply chain execution. Our software, platform technology and unmatched experience help drive both top-line growth and bottom-line profitability for our customers. 

Manhattan Associates designs, builds, and delivers leading edge cloud and on-premises solutions so that across the store, through your network or from your fulfillment center, you are ready to reap the rewards of the omnichannel marketplace. For more information, please visit www.manh.sg

Receive up-to-date product, customer and partner news directly from Manhattan Associates on Twitter, LinkedIn and Facebook

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YesWelder’s Firstess DP200: Redefining Welding for Everyone

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NEW YORK, Sept. 20, 2024 /PRNewswire/ — YesWelder has solidified its reputation as a leader in the welding industry with the introduction of its latest innovation—the Firstess DP200. This multi-process welding machine is designed to be accessible for both seasoned professionals and complete beginners, significantly lowering the barriers to entry for welding. Thanks to its intuitive design and user-friendly features, even those with no prior experience can get started with ease. These innovations have earned the DP200 widespread acclaim, with its success echoed in an outstanding crowdfunding campaign that shattered expectations.

Introducing the YesWelder Firstess DP200

The Firstess DP200 equipped with cutting-edge features like the YesWelder PulseFlex™ System and AdaptivePulse™ technology, with its 200A power output and dual voltage capability (120V/240V), the DP200 is adaptable to any environment, from home garages to professional workshops. The 7-inch screen provides optimal visibility, featuring adjustable brightness and multi-angle viewing for easy operation even in low-light conditions. These features, combined with its IntuiWeld™ UI, make the DP200 intuitive and user-friendly, whether you’re a beginner or an experienced welder.

Crowdfunding Success

The launch of the Firstess DP200 on Kickstarter has been a resounding success. From the moment it went live, the welding community rallied behind the campaign, drawn in by the machine’s powerful capabilities and competitive pricing. In just five hours, the DP200 crossed the $1 million mark in sales—a remarkable achievement that underscored the demand for high-quality, affordable welding equipment. The overwhelming response from backers demonstrates the growing excitement around the DP200 and its potential to transform the welding experience for a wider audience. As of today, the campaign has raised over $2.4 million.

YouTube Creators Amplify the Buzz

From seasoned welders to hobbyists, Many of these creators have shared in-depth reviews, tutorials, and demonstrations of the DP200, highlighting its impressive features and capabilities.YouTubers have praised the Firstess DP200 for its ease of use, versatility, and precision. The PulseFlex™ and AdaptivePulse™ technologies have been singled out for their ability to provide fine-tuned control, making even complex welding tasks more manageable. The intuitive interface and large display have also been widely appreciated, with creators noting how these features make the machine accessible to welders of all skill levels.

 

These reviews have not only showcased the DP200’s performance but have also played a crucial role in building trust and excitement around the product. For potential buyers, seeing real-world feedback from trusted influencers has reinforced the machine’s value and capabilities.

Community-Driven Development

The Firstess DP200 is more than just a welding machine—it’s a testament to YesWelder’s commitment to its community. From initial concept to final testing, the development of the DP200 was guided by real-world feedback from welders. This collaborative approach ensured that the machine addresses the actual needs of users. Many of its thoughtful, user-friendly features—such as software upgradability, the ability to store up to 50 custom parameter sets with detailed notes (MIG/MAG), and comprehensive accessory options—are direct responses to suggestions from the welding community.

This focus on user input ensures that the DP200 not only meets expectations but exceeds them, offering a solution that feels tailor-made for welders. YesWelder’s dedication to blending innovation with affordability sets it apart, making the DP200 a true game-changer for anyone looking for a versatile and reliable welding solution.
 The DP200 goes beyond being just a tool—it’s part of YesWelder’s vision to open up the world of welding to more people, making the craft accessible and enjoyable for everyone.

At YesWelder, we believe welding is more than a skill—it’s a way to create, to build, and to connect. By breaking down barriers, we’re inviting more people to experience the joy and satisfaction that welding brings. Whether you’re just getting started or ready to level up, the Firstess DP200 is here to help you take that next step. Ready to make your mark? Stay Cool, Weld Hot.

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Yardi Aspire LMS Introduces Self-Service Course Catalog to Enhance Client Experience

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New feature allows Aspire administrators to review and select Yardi-authored training courses directly to their university

SANTA BARBARA, Calif., Sept. 20, 2024 /PRNewswire/ — Yardi® Aspire is thrilled to introduce its self-service course catalog, a new feature that allows Aspire Plus and Aspire Premium clients to manage Yardi-authored training courses directly within their company university.

 

 

Now clients can review, search and manage, instantly copying courses from within their university. Allowing clients on-demand access to the catalog of courses streamlines the process of acquiring the content they need.

“The self-service catalog empowers our clients by removing the need to take time to create cases for content requests,” said Patty Evans, industry principal for Yardi Aspire. “They now have direct access to manage and add the training they need, when they need it, without added steps.”

Key benefits of the new self-service course catalog:

Enhanced catalog visibility: Clients can browse the full Aspire course catalog, accessing detailed descriptions, learning objectives and course durationsImmediate access to new courses: New and recently updated courses are instantly available, helping clients keep training programs currentAdvanced search filters: With options to search by roles, skills, keywords, tags and duration, clients can easily identify training content that addresses specific business needs or skill gapsEffortless Yardi software training integration: Aspire makes it simple to incorporate Yardi software training with new implementationsFull control over course status: Clients can customize course privacy settings during the copy process, ensuring the content is visible to the appropriate roles within their team

“We are always focused on evolving our platform to make life easier for our clients. This new feature puts them in control, making it faster and simpler to customize their training offerings,” Evans said.

With this self-service functionality, Aspire enables clients to gain instant access to vital training resources as they become available and as client needs arise. Contact us today to schedule a demo and explore the self-service catalog.

About Yardi

Celebrating its 40-year anniversary in 2024, Yardi® develops industry-leading software for all types and sizes of real estate companies across the world. With 9,500 employees, Yardi is working with our clients to drive significant innovation in the real estate industry. For more information on how Yardi is Energized for Tomorrow, visit yardi.com.

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Logo: https://mma.prnewswire.com/media/737275/Yardi_Logo.jpg

 

 

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Asymbl, Inc. Announces Inclusion in Salesforce’s Agentforce Partner Network with Asymbl Recruiter Agent

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Customers can automate and stream staffing and recruitment workflows through Asymbl Recruiter Agent for Agentforce 

AUSTIN, Texas, Sept. 20, 2024 /PRNewswire/ — Asymbl, Inc. today announced they have joined Salesforce’s Agentforce Partner Network , a global ecosystem of partners building new third-party agents and agent actions for Agentforce accessible through the Salesforce AppExchange. With Asymbl’s Recruiter Agent, customers can leverage intelligence and automation to streamline the recruiter workflow for greater success, accelerating candidate identification, creating job descriptions effortlessly, scheduling interviews seamlessly, summarizing interview feedback, and optimizing speed to placement. By automating these time-consuming tasks, recruiters can focus on what they do best—building meaningful interactions with candidates and hiring managers, rather than being bogged down by administrative work.

Agentforce is a suite of autonomous AI agents designed to support humans by automating tasks across various industries, enhancing efficiency, and scaling operations. The Agentforce Partner Network enables Agentforce to plan, reason and perform tasks by integrating with a broad range of technology and data providers, enabling them to execute complex actions on behalf of users.

Asymbl’s agent action for Agentforce can be integrated into the customer’s existing Salesforce agents in Agent Builder or discovered on Salesforce AppExchange, the leading enterprise cloud marketplace.

With the announcement of the Agentforce Partner Network, businesses have access to more than 20 agents and agent actions, leveraging partners’ purpose-built technology and domain expertise. Partner-built agents enable faster deployment of pre-built solutions, reducing both development time and costs, while extending the value of the tools businesses already rely on.

Customers can expedite time to placement and optimize the recruiter workflow through Asymbl Recruiter Agent’s agent actions. Key features include:

Intelligent Candidate Identification: Powered by Agentforce and Salesforce Data Cloud, Asymbl Recruiter Agent leverages results from partner applications for traditional resume matching and goes further by analyzing interactional data from an extensive range of data points and past interactions with candidates and hiring managers to rapidly identify the best-fit candidates.

Effortless Job Description Creation: Quickly generate, refine, and share job descriptions based on existing data and hiring manager preferences, saving valuable time that would otherwise be spent drafting descriptions manually.

Autonomous Interview Scheduling: Schedule interviews with candidates seamlessly with real-time availability, minimizing the usual back-and-forth involved in coordinating schedules.

Comprehensive Interview Feedback Summaries: Generate detailed summaries from the interviewer’s feedback in seconds, enabling recruiters to make faster and more informed hiring decisions.

With these capabilities, Asymbl Recruiter Agent’s agent actions accelerate the entire recruiter workflow, making it more efficient and effective for staffing firms and corporate recruiters looking to optimize their workflows and achieve faster placements.

“I’ve been part of the Salesforce ecosystem for 20 years and have worked in the talent management, staffing, and recruitment industries for just about as long. I’ve never experienced a more exciting moment for growth, innovation, and immediate impact,” said Brandon Metcalf, CEO and Founder of Asymbl, Inc. “The energy around AI today, coupled with the groundbreaking advancements and impact we’re achieving through our collaboration with Salesforce, is driving immediate and transformative change in staffing and recruiting. With Agentforce, we are moving into the third wave of AI where intelligent agents are not just a concept—they are here, and they are reshaping how we work and succeed.”

“By partnering with Asymbl, we gain the flexibility to adapt and lead in a competitive market, ensuring our strategies are both innovative and future-proof,” said Rob Lowry, Chief Delivery Officer at Apex Systems. “The collaboration between Asymbl and Salesforce has been important to Apex. Asymbl being an initial partner in the Agentforce Partner Network highlights their commitment to pushing the boundaries of recruitment technology. We’re excited about the Asymbl Recruiter Agent and its potential to simplify recruitment, accelerate hiring decisions, and enhance our ability to deliver value to clients.”

“Salesforce’s leading partner ecosystem is at the forefront of the AI enterprise, where humans and AI come together through autonomous Agents and Agent Actions,” said Brian Landsman, EVP, Global Technology Partners, Salesforce. “These latest innovations boost scale, efficiency, and satisfaction across a variety of use cases, while enabling Agents to execute complex tasks across an organization’s technology stack. We look forward to seeing our customers take full advantage of these and experience better business outcomes.”

Asymbl Recruiter Agent is available to be previewed here.    

Additional Resources

Follow Asymbl, Inc. on LinkedInFollow Salesforce on LinkedIn and XCheck out the AppExchange Agentforce CollectionLearn more about Salesforce unveiling of Agentforce

Salesforce, Salesforce Agentforce Partner Network, Agentforce, Salesforce Data Cloud and others are among the trademarks of Salesforce, inc.

About Asymbl, Inc.

Asymbl, Inc. is an innovative technology company within the Salesforce ecosystem, driving transformative growth through its two core brands. Asymbldelivers cutting-edge staffing and talent management software to optimize recruitment workflows, while Blueprint Advisory provides strategic advisory, consulting, and managed services to help organizations navigate digital transformation and maximize their Salesforce investments.

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SOURCE Asymbl, Inc.

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